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Hotel Scarlette

3.0 star property
Comfortable hotel with rooftop terrace and spa services

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Scarlette

Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Exterior
Standard Triple Room | In-room business centre
Breakfast area
Junior Room | Bathroom
Reviews
8.2

Very good

Popular amenities

  • BarBarBar
  • SpaSpaSpa
  • HousekeepingHousekeepingHousekeeping
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Av Tulum - Coba Km 7, manzana 51 lote 34-50 tankà IV, Tulum, QROO, 77780
  • Popular LocationTulum Monkey Sanctuary13 min walk
  • Popular LocationGran Cenote4 min drive
  • AirportTulum, Quintana Roo (TUY)10 min drive
  • Popular LocationTulum Mayan Ruins13 min drive
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Room options

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, down comforters

Standard Room

10/10 Exceptional

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 376 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room

Presidential Room

Presidential Room

Highlights

Patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Smart TV
  • 377 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Triple Room

Standard Triple Room | In-room business centre

Standard Triple Room

10/10 Exceptional

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Panoramic Room

Panoramic Room

Panoramic Room

Highlights

Patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Junior Room

Junior Room

Junior Room

10/10 Exceptional

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Quadruple Room, Poolside

Deluxe Quadruple Room, Poolside | View from room

Deluxe Quadruple Room, Poolside

10/10 Exceptional

Highlights

Patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the area

Tulum

Located in Tulum, Hotel Scarlette is in the suburbs and on the boardwalk/promenade. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Gran Cenote and Tulum Beach. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting. Take an opportunity to explore the area for outdoor excitement like mountain climbing.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum Monkey Sanctuary - 13 min walk
  • Gran Cenote - 4 min drive
  • Tulum National Park - 11 min drive
  • Tulum Mayan Ruins - 13 min drive
  • Playa Paraiso - 23 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 56 min drive

Restaurants

  • ‪Fondo de Bikini - ‬8 min drive
  • ‪Pozoleria la Mexicanita - ‬7 min drive
  • ‪Tajankun Restaurante - ‬6 min drive
  • ‪El Asadero - ‬7 min drive
  • ‪Tacos Kukulcan - ‬8 min drive

About this property

Hotel Scarlette

Hotel in a rural location, revitalized in 2020
A poolside bar, a rooftop terrace, and a coffee shop/cafe are just a few of the amenities provided at Hotel Scarlette. Treat yourself to a hot stone massage or other spa services. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a garden and a bar.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and luggage storage
  • Tour/ticket assistance, beach towels, and concierge services
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and air conditioning, as well as perks like free WiFi and minibars.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
  • Bathrooms with heated floors and rainfall showers
  • 32-inch Smart TVs with satellite channels
  • Wardrobes/closets, patios, and LED light bulbs

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 2019
  • Communal living room
  • Designated smoking areas
  • Renovated entire property - January 2020
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch Smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

Outdoor space

  • Patio

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 300.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 110.00 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Hacienda Scarlette Tulum
Hotel Hacienda Scarlette
Hacienda Scarlette Tulum
Hacienda Scarlette
Hotel Scarlette Hotel
Hotel Scarlette Tulum
Hotel Hacienda Scarlette
Hotel Scarlette Hotel Tulum

Frequently asked questions

Does Hotel Scarlette have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Hotel Scarlette?

As of Jun 7, 2024, prices found for a 1-night stay for 2 adults at Hotel Scarlette on Jun 9, 2024 start from CA $686.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Scarlette pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Scarlette?

Self parking is free at this property.

What time is check-in at Hotel Scarlette?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Scarlette?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Scarlette provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 110.00 per vehicle applies.

Where is Hotel Scarlette located?

Situated on the boardwalk/promenade, this hotel is within 1 mi (2 km) of Cenote Carwash and Cenote Zacil-Ha. Gran Cenote is 2.2 mi (3.6 km) away.

Hotel Scarlette Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 30 out of 57 reviews" "
Rating 8 - Good. 14 out of 57 reviews" "
Rating 6 - Okay. 6 out of 57 reviews" "
Rating 4 - Poor. 2 out of 57 reviews" "
Rating 2 - Terrible. 5 out of 57 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fermina

Stayed 5 nights in Aug 2022

4/10 Poor

France

Stayed 2 nights in Mar 2022

10/10 Excellent

Gustavo

Stayed 1 night in Mar 2022

10/10 Excellent

Salvador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, muy bien atendidos, cómodas instalaciones
Stayed 1 night in Mar 2022

8/10 Good

Jacob

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is very colorful and has a lot of space. However, the road to get to the hotel is pretty rough and it feels kinda dangerous at night. It is right in the middle of the jungle, which makes mornings filled with bird sounds, super nice! Food was ok, good prices. Staff was very attentive and polite. Rooms are very spacious and clean but the shower could have been cleaner. Pretty good overall.
Stayed 1 night in Mar 2022

10/10 Excellent

Jean christophe

Stayed 3 nights in Feb 2022

10/10 Excellent

Darren

Stayed 1 night in Dec 2021

8/10 Good

Lorena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in May 2021

10/10 Excellent

Prajna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021