3/5 Okay
Shannon
Travelled with partner
Jan. 23, 2022
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2022
Majestic Elegance Costa Mujeres – All Inclusive
Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive
Overview of Majestic Elegance Costa Mujeres – All Inclusive
VIP Access
Majestic Elegance Costa Mujeres – All Inclusive
4.4/5 Excellent
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Parking included
- All-inclusive
- Air conditioning
Cleaning and safety practices
- Cleaned with disinfectant
- 48-hour vacancy between guest room stays
- Hand sanitizer provided
- Personal protective equipment
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
Explore the area
- Playa Mujeres Golf Club4 min drive
- Mujeres Beach5 min drive
- Punta Sam Ferry Terminal10 min drive
- Cancun, Quintana Roo (CUN-Cancun Intl.)34 min drive
Choose dates to view prices
About this area
Costa Mujeres
Located in Costa Mujeres, Majestic Elegance Costa Mujeres – All Inclusive is on the beach. Las Americas Cancun Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norte Beach. Traveling with kids? Consider Garrafon Natural Reef Park and Costa Occidental de Isla Mujeres National Park.
What's nearby
- Playa Mujeres Golf Club - 4 min drive
- Mujeres Beach - 5 min drive
- Punta Sam Ferry Terminal - 10 min drive
- El Meco Archaeological Site - 12 min drive
- Norte Beach - 86 min drive
Getting around
- Cancun Intl. Airport (CUN) - 34 min drive
Restaurants
- Flavors — 1 min walk
- Mar House — 1 min walk
About this property
All-inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Kayaking
Land activities
Kids club
Entertainment
Onsite entertainment and activities
Awards and affiliations
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
Food and drink
- Free full breakfast available daily 7:00 AM–10:00 AM
- 7 restaurants
- 6 swim-up bars, 1 beach bar, 1 poolside bar and 1 bar
- Room service available
Things to do
- 12 outdoor pools
- 2 spa tubs
- Aerobics classes
- Billiards/pool table
- Children's pool
- Evening entertainment
- Fitness center
- Full-service spa
- Playground
- Sauna
- Shopping
- Yoga classes
Family friendly
- 12 outdoor pools
- Children's games
- Children's pool
- Children's toys
- Free children's club
- Playground
- Snack bar/deli
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Elevator
- Front-desk safe
- Gift shop/newsstand
- Reception hall
Guest services
- 24-hour front desk
- Change of towels (on request)
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- French
- German
- Spanish
Business services
- Conference center (8123 square feet of space)
- Meeting rooms - 3
Outdoors
- Beach loungers
- Beach umbrellas
- Beachfront location
- Garden
- Pool sun loungers
- Pool umbrellas
- Terrace
Spa
- 3 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Facials
- Hot springs/mineral springs
- Hydrotherapy
- Manicures and pedicures
- Massages
- Massage/treatment rooms
- Outdoor treatment areas
- Sauna
- Spa open daily
- Spa tub
- Steam room
- Turkish bath/hammam
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- In-room accessibility (select rooms)
- Wheelchair accessible (may have limitations)
More
- Games
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Pillow-top mattress
Bathroom
- Bathrobes
- Bathroom (partially open)
- Free toiletries
- Hair dryer
- Jetted bathtub
- Rainfall showerhead
- Separate bathtub and shower
- Shampoo
- Soap
- Toilet paper
- Towels
Entertainment
- Cable channels
- Smart TV
Food and drink
- Champagne service
- Coffee/tea maker
- Free bottled water
- Free minibar
Outdoor space
- Balcony
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Phone
- Safe
- Slippers
Similar properties
See similar properties
Costa Mujeres
Guest rating 4+
All-inclusive resort
Family-friendly
All-inclusive plan available
Pool
4 star
Policies
Check-in
Check-in from 3:00 PM - 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
- Christmas Eve gala dinner fee
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
We should mention
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility
Children under 17 years old are not allowed in the spa without adult supervision
Property is also known as
Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.6/5
Cleanliness
4.5/5
Staff & service
4.4/5
Amenities
4.5/5
Property conditions & facilities
4/5 Good
christina
Business traveller, Travelled with partner
Jan. 22, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2022
5/5 Excellent
Judith Damaris
Travelled with family
Jan. 20, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2022
5/5 Excellent
Dallin
Travelled with partner
Jan. 20, 2022
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2022
2/5 Poor
Oleg
Travelled with family
Jan. 20, 2022
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 9 nights in Jan 2022