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Majestic Elegance Costa Mujeres – All Inclusive

Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Primary image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
12 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, sun loungers

Overview of Majestic Elegance Costa Mujeres – All Inclusive

VIP Access

Majestic Elegance Costa Mujeres – All Inclusive

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400

Explore the area

  • Popular LocationMujeres Beach5 min drive
  • Popular LocationPlaya Mujeres Golf Club10 min drive
  • Popular LocationPunta Sam Ferry Terminal13 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Costa Mujeres

Located in Costa Mujeres, Majestic Elegance Costa Mujeres – All Inclusive is on the beach. Arrecife El Meco Underwater Museum and Aztlán Galería are cultural highlights, and some of the area's activities can be experienced at Playa Mujeres Golf Club and Punta Sam Ferry Terminal. Traveling with kids? Consider Garrafon Natural Reef Park and Costa Occidental de Isla Mujeres National Park.

What's nearby

  • Mujeres Beach - 5 min drive
  • Playa Mujeres Golf Club - 10 min drive
  • Punta Sam Ferry Terminal - 13 min drive
  • Norte Beach - 96 min drive
  • Cocal Beach - 96 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

About this property

Majestic Elegance Costa Mujeres – All Inclusive

4-star all-inclusive property
Take advantage of free full breakfast, 6 swim-up bars, and a beach bar at Majestic Elegance Costa Mujeres – All Inclusive. With a white sand beach, beachfront dining, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a body scrub, hydrotherapy, or a body treatment at Blossom, the onsite spa. Be sure to enjoy a meal at any of the 7 onsite restaurants, which feature seafood and garden views. Yoga classes and aerobics classes are offered at the health club; Majestic Elegance Costa Mujeres – All Inclusive also has a poolside bar, a terrace, and shopping on site. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 12 outdoor pools and a children's pool, with 6 swim-up bars, sun loungers, and pool umbrellas
  • Free self parking
  • A 24-hour front desk, a banquet hall, and a reception hall
  • A porter/bellhop, wedding services, and 3 meeting rooms
  • Guest reviews give good marks for the dining options, beach locale, and helpful staff
Room features
All 570 rooms boast comforts such as jetted bathtubs and air conditioning, as well as thoughtful touches like free stocked minibars and bathrobes. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with jetted tubs and rainfall showers
  • Smart TVs with cable channels
  • Balconies, coffee/tea makers, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 7 restaurants
  • 6 swim-up bars, 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Flavors
  • Mar House
  • Kabuki
  • Bistro
  • Don Jaume

Things to do

  • 12 outdoor pools
  • 2 spa tubs
  • Aerobics classes
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center (8123 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Smart TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

81% of travellers were happy with check-in
Check-in from 3:00 PM - 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Frequently asked questions

Does Majestic Elegance Costa Mujeres – All Inclusive have a pool?

Yes, this property has 12 outdoor pools and a children's pool. Pool access is from 8:00 AM–6:00 PM.

How much does it cost to stay at Majestic Elegance Costa Mujeres – All Inclusive?

As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Majestic Elegance Costa Mujeres – All Inclusive on Oct 3, 2022 start from CA $639.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Majestic Elegance Costa Mujeres – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Majestic Elegance Costa Mujeres – All Inclusive?

Self parking is free at this property.

What time is check-in at Majestic Elegance Costa Mujeres – All Inclusive?

Check-in is from 3:00 PM - 11:30 PM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at Majestic Elegance Costa Mujeres – All Inclusive?

Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).

Are there all-inclusive benefits at Majestic Elegance Costa Mujeres – All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include kayaking.

Where is Majestic Elegance Costa Mujeres – All Inclusive located?

Nestled on the beach, this Costa Mujeres property is 1.2 mi (1.9 km) from Mujeres Beach and 2.5 mi (3.9 km) from Playa Mujeres Golf Club. Punta Sam Beach and Punta Sam Ferry Terminal are also within 6 mi (10 km).

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 1494 out of 2204 reviews
5 - Excellent 68%
Rating 4 - Good. 373 out of 2204 reviews
4 - Good 17%
Rating 3 - Okay. 164 out of 2204 reviews
3 - Okay 7%
Rating 2 - Poor. 89 out of 2204 reviews
2 - Poor 4%
Rating 1 - Terrible. 84 out of 2204 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.6/5

Eco-friendliness

4/5 Good

Ahn
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my wife and I was satisfied with our experience at Majestic. The property itself is very big and in excellent condition, it never felt overcrowded between the Adult and family section. This could possibility be because of kids in school season. The rooms are bigger than most other resorts at standard range. We loved the exclusivity and availability of the Elegance private pools!!! Food/Restaurants is taste is very subject but is very good to excellent and decent variety. Much more on the high end compared to other all-inclusive resorts. Steak house and Mexican restaurants are by far the best. Unfortunately, the French Bristo is not worth it’s exclusivity to the Elegance Club only. The service and food were either hit or miss. The Italian (slow and understaffed) and Mar House was OK. We did not try Kabuki. Bars/drinks are decent to great! Beach was great to excellent, with minimal seaweed. Staff and Entertainment is also great to excellent! Check in process was great! CONS: We were limited/restriction to only one pool towel per person. I went to the towel shack to request four towels, my wife and I used one towels each to lay on the bench and one each to dry off. We were told resort policy limit to one each only. Internet Connect was terrible, either no signal or loss connections. Butler service (Elegance Club) was only around the first day were arrived. He gave us a quick tour of the property, room, and dropped of our meal vouchers (x2) and never heard from again.
Stayed 5 nights in Sep 2022

4/5 Good

Brittany
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the energy of the entertainment team was very upbeat. Our food was consistently cold. This was very upsetting because the food was one of the reasons i choose this resort.
Stayed 4 nights in Sep 2022

5/5 Excellent

Monica
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, room, food, top shelf liquor (be sure and request to be on the adult side and have access to everything...different color wristbands determine it all
Stayed 3 nights in Sep 2022