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Majestic Elegance Costa Mujeres – All Inclusive

Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Aerial view
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
12 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, sun loungers

Overview of Majestic Elegance Costa Mujeres – All Inclusive

VIP Access

Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400

Explore the area

  • Popular LocationMujeres Beach5 min drive
  • Popular LocationPunta Sam Ferry Terminal8 min drive
  • Popular LocationPlaya Mujeres Golf Club9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)52 min drive

Room options

About this area

Costa Mujeres

Located in Costa Mujeres, Majestic Elegance Costa Mujeres – All Inclusive is on the beach. Arrecife El Meco Underwater Museum and Aztlán Galería are cultural highlights, and some of the area's activities can be experienced at Playa Mujeres Golf Club and Punta Sam Ferry Terminal. Traveling with kids? Consider Garrafon Natural Reef Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

What's nearby

  • Mujeres Beach - 5 min drive
  • Punta Sam Ferry Terminal - 8 min drive
  • Playa Mujeres Golf Club - 9 min drive
  • Cocal Beach - 86 min drive
  • Norte Beach - 93 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 52 min drive

About this property

Majestic Elegance Costa Mujeres – All Inclusive

4.5-star luxury property
You can look forward to free full breakfast, 6 swim-up bars, and a beach bar at Majestic Elegance Costa Mujeres – All Inclusive. With a white sand beach, beachfront dining, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a facial, aromatherapy, or a manicure/pedicure at Blossom, the onsite spa. Be sure to enjoy a meal at any of the 7 onsite restaurants, which feature seafood and garden views. Yoga classes and aerobics classes are offered at the health club; Majestic Elegance Costa Mujeres – All Inclusive also has a poolside bar, a terrace, and shopping on site. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 12 outdoor pools and a children's pool, with 6 swim-up bars, sun loungers, and pool umbrellas
  • Free self parking
  • A banquet hall, a front desk safe, and wedding services
  • A reception hall, concierge services, and 3 meeting rooms
  • Guest reviews give good marks for the dining options, beach locale, and helpful staff
Room features
All 570 rooms boast comforts such as jetted bathtubs and air conditioning, as well as thoughtful touches like free stocked minibars and bathrobes. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with jetted tubs and rainfall showers
  • Smart TVs with cable channels
  • Balconies, coffee/tea makers, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily
  • 7 restaurants
  • 6 swim-up bars, 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Flavors
  • Mar House
  • Kabuki
  • Bistro
  • Don Jaume

Things to do

  • 12 outdoor pools
  • 2 spa tubs
  • Aerobics classes
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center (8123 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Smart TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Frequently asked questions

Does Majestic Elegance Costa Mujeres – All Inclusive have a pool?

Yes, this property has 12 outdoor pools and a children's pool. Pool access is from 8:00 AM–6:00 PM.

How much does it cost to stay at Majestic Elegance Costa Mujeres – All Inclusive?

As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at Majestic Elegance Costa Mujeres – All Inclusive on Feb 6, 2023 start from CA $971.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Majestic Elegance Costa Mujeres – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Majestic Elegance Costa Mujeres – All Inclusive?

Self parking is free at this property.

What time is check-in at Majestic Elegance Costa Mujeres – All Inclusive?

Check-in is from 3:00 PM - 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Majestic Elegance Costa Mujeres – All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Majestic Elegance Costa Mujeres – All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include kayaking.

Where is Majestic Elegance Costa Mujeres – All Inclusive located?

Nestled on the beach, this Costa Mujeres property is 1.2 mi (1.9 km) from Mujeres Beach and 2.5 mi (3.9 km) from Playa Mujeres Golf Club. Punta Sam Beach and Punta Sam Ferry Terminal are also within 6 mi (10 km).

Reviews

8.8

Excellent

Rating 10 - Excellent. 1659 out of 2418 reviews" "
" "10 - Excellent 69%
Rating 8 - Good. 409 out of 2418 reviews" "
" "8 - Good 17%
Rating 6 - Okay. 178 out of 2418 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 89 out of 2418 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 83 out of 2418 reviews" "
" "2 - Terrible 3%

9.3/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality and the way I was catered to on my special day. Thank you again majestic for the great first time experience!
Stayed 3 nights in Jan 2023

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favourite place to stay in Mexico
Stayed 7 nights in Jan 2023

10/10 Excellent

Frezel, Cape may

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is outstanding. Staff are polite and friendly. Food was good. I highly recommend staying here!
Stayed 4 nights in Jan 2023

10/10 Excellent

Terrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just had a lovely time, the food was great, the staff was amazing, the grounds were stunning!

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach, good service, Angel was a helpful butler
Stayed 6 nights in Jan 2023

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was absolutely perfect for our family vacation! The resort itself was spacious, clean and safe. The staff were friendly and always made for a comforting and fun environment. There is always lots of food and drinks to go around and the staff made sure you had what you needed. We used the kids club at times and our daughter loved the staff and activities. The beach was private, clean and beautiful! There are various pools within the resort that can also be used. My husband and I took advantage of the spa and our hydrotherapy treatment and massage were very relaxing. We all loved our stay at this resort and we were so sad to have to leave. Shout out to some of the staff members that made our vacation so wonderful-Saul (we will miss playing soccer with you!), Salba (thank you for your time spent with our daughter!), Reina (you are fun and full of positive energy!), Ana (you always made sure we had everything we needed!), Ana (best photographer and so incredibly kind to our 2 girls and us!), Charlie (thank you for your dedication to making the evening entertainment fun!), and to so many other amazing staff that I’m not sure of names but who made our stay so memorable!! We will miss you all! We would highly recommend this resort to families, couples and anyone looking for a relaxing, fun and memorable vacation! Shelby, Ashley, Brooklyn, Savannah and the rest of our family!
Stayed 7 nights in Jan 2023

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at several all inclusive resorts in Cancun the Majestic is a wonderful new addition. We stayed in an ocean front adult only plunge pool room. The room was amazing, we had beautiful views of the ocean and beach area, it was quiet. We enjoyed sitting on our patio and our private sun deck and cooling off in our private pool. The staff was extremely helpful our butler Rene helped with our golf & dinner reservations, made sure our room had everything we needed plus a few extras for our anniversary! The beach is beautiful in this area. The resort has beach & pool areas that are divided into family and adults. Our week at the Majestic was perfect we would not have changed a thing!
Stayed 7 nights in Jan 2023

10/10 Excellent

Michael, Frisco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As most of the past reviews have said...this is an amazing resort. I will not touch on a lot of general stuff as it has all been mentioned. Instead I will give specific examples of what made my wife and Is trip so special. first off the service is amazing. Upon arrival we were whisked to the club level check in. By far the quickest check in I've experienced in my more than a dozen trips to the Riviera Maya. Our butler Gloria was great. She showed us around the property and helped us get dinner reservations. She always touched base at least once a day to make sure we were okay. We really didn't rely on her much as my wife and I are pretty low key. However, I'm if we did she would have bent over backwards to meet our request. The food is amazing. especially the Steak house! Even the prepacked stuff in the beachfront club lounges was high quality. Speaking of the beach, the staff there was also great. We were there everyday and always greeted warmly by the staff. A few standouts were Roman at the beach bar and Angel, Santiago and Manolo the beach attendants. They always were quick with towels and lounging beds. We spent several hours every night at the lobby. The drinks are amazing as is the staff. Edwin, Humberto, Diego and Julian are not only great bartenders, but also great people. That was probably the highlight of our trip. Sipping amazing drinks and laughing endlessly. I cannot wait to return!!

4/10 Poor

Mirela

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
When we first arrived at the resort we were welcomed by Luis and at that time everything was great , he was nice and ready to help us.Not to many options for dinning,most of restaurants were closed and you were forced to eat whatever they had. Food not so great, cold most of the time and if we asked for another piece of bacon in the morning at breakfast (Heriberto was not very pleased with the request). Our mineral was served in dirty glasses, coffee was cold and so on. Pool on top of the room was very cold and we had to spend more than half of our vacation in room because we’ve got sick. Cleaning lady was cleaning the entire room with same cloth that she cleaned the bathroom and toilet, our shower got clogged at first shower and all kind of dirty stuff came out of the drain( all in my room.We were group of 4 , non smoking and no alcohol drinkers. The resort had no other option to welcome their travelers, only with alcohol.We have asked our butler( Chan) for a bottle of sparkling cider and he said I see what I can do. He never came back. In our 10 nights stay he was at my door twice, once to schedule with me a party for the other family, something that the other family never requested and the second time to tell me that he is very profesional but unfortunately he could not help me more because I was sick( i had a cough that I got it there at the resort). I never had a worst experience in Cancun . Resort is nice and clean. Great for those who love to get drunk i think . :(

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always very friendly and helpful. We had Frank as our butler and the guy was incredible, very attentive, nice, it was my wife’s birthday and he decorated for her, checked on us constantly!

General hotel information

Hotel location
Costa Mujeres
Star rating
4 star property
Nearest airport
Cancun, Quintana Roo (CUN-Cancun Intl.)
Nearby landmarks
Mujeres Beach, Punta Sam Ferry Terminal, Playa Mujeres Golf Club