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On the beach, white sand
On the beach, white sand
On the beach, white sand
12 outdoor pools

Guest reviews

3.8 out of 5 Good
204 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
All-inclusive
Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationMujeres Beach5 min drive
Popular LocationEl Meco Archaeological Site12 min drive
Popular LocationNorte Beach13 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)48 min drive

Choose dates to view prices

  • Jr. Suite Ocean Front Outdoor Jacuzzi

    5/5 guest room rating

    Room amenities

    • 624 sq ft
    • Ocean view
    • Sleeps 2
    More detailsJr. Suite Ocean Front Outdoor Jacuzzi
  • Elegance Club One Bedroom Suite Outdoor Jacuzzi

    5/5 guest room rating

    Room amenities

    • 850 sq ft
    • Sleeps 4
    More detailsElegance Club One Bedroom Suite Outdoor Jacuzzi
  • Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

    5/5 guest room rating

    Room amenities

    • 624 sq ft
    • Ocean view
    • Sleeps 2
    More detailsElegance Club Jr Suite Ocean Front Outdoor Jacuzzi
  • Junior Suite - Outdoor Jacuzzi

    Room amenities

    • 624 sq ft
    • Sleeps 4
    More detailsJunior Suite - Outdoor Jacuzzi
  • Elegance Club Jr Suite - Outdoor Jacuzzi

    4.1/5 guest room rating

    Room amenities

    • 624 sq ft
    • Sleeps 2
    More detailsElegance Club Jr Suite - Outdoor Jacuzzi
  • Elegance Club Majestic Jr Suite Swim Up

    3.9/5 guest room rating

    Room amenities

    • 725 sq ft
    • Sleeps 2
    More detailsElegance Club Majestic Jr Suite Swim Up
  • Elegance Club Plunge Pool Suite

    Room amenities

    • 1025 sq ft
    • Sleeps 2
    More detailsElegance Club Plunge Pool Suite
  • Sky View Suite Rooftop With Outdoor Jacuzzi

    Room amenities

    • 1025 sq ft
    • Partial sea view
    • Sleeps 2
    More detailsSky View Suite Rooftop With Outdoor Jacuzzi
  • Majestic Jr Suite Swim Up

    Room amenities

    • 721 sq ft
    • Sleeps 4
    More detailsMajestic Jr Suite Swim Up
  • One Bedroom Suite Outdoor Jacuzzi

    Room amenities

    • 850 sq ft
    • Sleeps 4
    More detailsOne Bedroom Suite Outdoor Jacuzzi
  • Swim Up Suite Outdoor Jacuzzi

    5/5 guest room rating

    Room amenities

    • 1001 sq ft
    • Sleeps 4
    More detailsSwim Up Suite Outdoor Jacuzzi
  • Elegance Club Swim Up Suite Outdoor Jacuzzi

    5/5 guest room rating

    Room amenities

    • 1001 sq ft
    • Sleeps 4
    More detailsElegance Club Swim Up Suite Outdoor Jacuzzi

About this area

Costa Mujeres

Located in Costa Mujeres, Majestic Elegance Costa Mujeres – All Inclusive is on the beach. Las Americas Cancun Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mujeres Beach and Norte Beach. Travelling with kids? Consider Dolphin Discovery and Costa Occidental de Isla Mujeres National Park.
Visit our Costa Mujeres travel guide
View in a map
Popular Location

What's nearby

  • Mujeres Beach - 5 min drive
  • Dolphin Discovery - 12 min drive
  • El Meco Archaeological Site - 12 min drive
  • Norte Beach - 13 min drive
  • Costa Occidental de Isla Mujeres National Park - 14 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive

Restaurants

  • Flavors — 1 min walk
  • Mar House — 1 min walk

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Upscale property on the beach, with 12 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Majestic Elegance Costa Mujeres – All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. All 570 rooms boast jetted bathtubs, and offer free WiFi and free minibar items. Balconies and pillowtop beds are standard, as are Smart TVs with cable channels.
Majestic Elegance Costa Mujeres – All Inclusive offers 570 forms of air-conditioned accommodation with free minibar items and a safe. Rooms open to balconies. Beds feature pillowtop mattresses. 49-inch Smart televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. This Costa Mujeres resort provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

12 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Majestic Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and local beverages included

Land activities

Children's club

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Electric car charging station

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • All buffet and à la carte meals, snacks and local beverages included
  • 7 restaurants
  • 6 swim-up bars and 6 bars/lounges
  • Room service available

Things to do

  • 12 outdoor pools
  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Babysitting/childcare
  • Children's pool
  • Dry cleaning service
  • Free children's club

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 3 meeting rooms
  • Conference centre (8123 square feet of space)

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 49-inch smart TV
  • TV channels

Food and drink

  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 17 April 2020 to 19 September 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres

Frequently asked questions

Can I cancel my reservation for free at Majestic Elegance Costa Mujeres – All Inclusive and receive a full refund?
Yes, Majestic Elegance Costa Mujeres – All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Majestic Elegance Costa Mujeres – All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Majestic Elegance Costa Mujeres – All Inclusive?
As of Sep 29, 2020, prices found for a 1-night stay for 2 adults at Majestic Elegance Costa Mujeres – All Inclusive on Sep 30, 2020 start from CA $285, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Majestic Elegance Costa Mujeres – All Inclusive have a pool?
Yes, this property has 12 outdoor pools and a children's pool.
Is Majestic Elegance Costa Mujeres – All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Majestic Elegance Costa Mujeres – All Inclusive?
Self-parking is free at this property.
What time is check-in at Majestic Elegance Costa Mujeres – All Inclusive?
Check-in is from 3:00 PM to 11:30 PM. Late check-in is available during limited hours.
What time is check-out at Majestic Elegance Costa Mujeres – All Inclusive?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Are there all-inclusive benefits at Majestic Elegance Costa Mujeres – All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included.
Where is Majestic Elegance Costa Mujeres – All Inclusive located?
Nestled on the beach, this Costa Mujeres resort is 2.1 mi (3.3 km) from Playa Mujeres Golf Club and 2.1 mi (3.4 km) from Mujeres Beach. Norte Beach and Garrafon Natural Reef Park are also within 6 miles (10 km).
3.8
Good
204 reviews
5 - Excellent
88
4 - Good
56
3 - Okay
15
2 - Poor
24
1 - Terrible
21

4.1/5

Cleanliness

4.4/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities
Stayed 4 nights in Sep 2020

4/5 Good

Travelled with family, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Sad face IconDisliked: Property conditions & facilities
Resort was beautiful, staff friendly and nice. Food could have been better
Stayed 4 nights in Sep 2020

1/5 Terrible

Stayed 4 nights in Mar 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Staff & service, amenities
Sad face IconDisliked: Cleanliness
room was not clean as there were many spots of paint shower was flooded dirty spot behind the restroom door for entire stay house keeping did not fill up tissue and instead of shampoo, they put 4 conditioners, towels were not clean
Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with partner, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Mar 2020

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