Iberostar Paraiso Beach All Inclusive

Photo gallery for Iberostar Paraiso Beach All Inclusive

Featured Image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers

Overview of Iberostar Paraiso Beach All Inclusive

UNESCO Sustainable Travel Pledge

Iberostar Paraiso Beach All Inclusive

4.5 star property

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • -hour vacancy between guest room stays
  • Hand sanitizer provided
Carretera Chetumal, Puerto Juarez, Km.309, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationEl Manglar Golf Course19 min walk
  • Popular LocationMaroma Beach8 min drive
  • Popular LocationTres Rios Ecopark10 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)34 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Iberostar Paraiso Beach All Inclusive is on the beach. Shoppers can check out Quinta Avenida, while everyone can enjoy the natural beauty of Maroma Beach and Puerto Morelos Beach. Crococun Zoo and Yucatek Divers are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours.

What's nearby

  • El Manglar Golf Course - 19 min walk
  • Maroma Beach - 8 min drive
  • Sanctuary of Hope and Time Capsule - 9 min drive
  • Tres Rios Ecopark - 10 min drive
  • El Camaleon Mayakoba Golf Course - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

  • El Hashiru — 7 min walk
  • Cirque Du Soleil Joya — 9 min walk
  • Burger Stop — 3 min drive
  • Blue Fish — 4 min drive
  • Tramonto — 4 min drive

About this property

Iberostar Paraiso Beach All Inclusive

4.5-star beach property with a full-service spa
Spend the day relaxing at the beach, practicing your swing on Iberostar Paraiso Beach All Inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants. All 424 rooms offer free WiFi, balconies, and flat-screen TVs with satellite channels. Minibars, coffee makers, and video-game consoles are among the other amenities available to guests.
Iberostar Paraiso Beach All Inclusive offers 424 air-conditioned accommodations with minibars and video-game consoles. Rooms open to balconies. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Kids' club

Supervised activities for children between 4 and 12 years old

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of No
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for No between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 7 restaurants and 4 coffee shops
  • 5 bars/lounges, 1 1 beach bar, 1 1 swim-up bar and 1 1 poolside bar

Things to do

  • 18 holes of golf
  • Arcade/game room
  • Basketball
  • Beach yoga
  • Bicycle tour information
  • Bike parking
  • Children's pool
  • Fitness center
  • Full-service spa
  • Golf driving range
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Spa tub
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • In-room child care (surcharge)
  • Outdoor pool
  • Playground

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf clubhouse
  • Golf pro shop
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Beach
Iberostar Beach Paraiso
Iberostar Paraiso Beach
Iberostar Paraiso Beach All Inclusive
Iberostar Paraiso Beach All Inclusive Playa del Carmen
Iberostar Paraiso Beach Playa del Carmen
Paraiso Beach
Paraiso Beach Iberostar
Iberostar Hotel Paraiso Beach
Iberostar Paraiso Beach Hotel Playa Paraiso
Iberostar Paraiso Beach Playa Paraiso, Riviera Maya, Mexico
Iberostar Paraiso Beach All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l
Iberostar Paraiso Beach All Inclusive Playa del Carmen
Iberostar Paraiso Beach All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 423 out of 886 reviews
5 - Excellent 48%
Rating 4 - Good. 263 out of 886 reviews
4 - Good 30%
Rating 3 - Okay. 108 out of 886 reviews
3 - Okay 12%
Rating 2 - Poor. 53 out of 886 reviews
2 - Poor 6%
Rating 1 - Terrible. 39 out of 886 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
I think it was in a condition of being repaired. The TV remote did not work, many of the pathway lighting was burned out, the reservations for dining was limited, the dining was not all that good, shopping was limited and very expensive, the transportation was limited in frequency and the entertainment was mediocre at best.
Stayed 6 nights in Jan 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Avoid this property
Stayed 4 nights in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, beach is nice.
Stayed 5 nights in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, rooms were clean and staff was very friendly. My daughter tested positive on her PCR. They were excellent on how they handled it. They put her in a very nice quarantine room and brought her food 3 times a day until she received a negative test. This was all free as the hotel had insurance in place for this situation. They offered us who tested negative to continue our stay a 50 dollars a night ( instead of normal 500) until my daughter was out of quarantine. If you are going to travel during covid to a foreign country I would highly recommend the Iberostar. They made our trip significantly less stressful.
Stayed 6 nights in Jan 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Old, outdated, food is tasteless, staff is unhelpful-asked twice for iron in the room- got nothing. Blankets were tacky, one had a hole on it. Ac was not working- had to change the room. I would put zero if I could. Very deceiving, scamming tactics to get u to a better property - iberostar maya or Lindo for almost $200 extra per night! Parsi so beach and Del Mar are 2 oldest and cheapest hotels from iberostar hotels, with limited access to everything on the property. Will never stay again. Also, at the check out they charge u the environment fee- regardless if your package was prepaid as all inclusive with all taxes and fees. Disappointed and disgusted.
Stayed 6 nights in Dec 2021