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Overview of Iberostar Paraiso Beach All Inclusive

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Featured Image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers

Iberostar Paraiso Beach All Inclusive

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationMaroma Beach1 min walk
    Popular LocationEl Manglar Golf Course19 min walk
    Popular LocationTres Rios Ecopark10 min drive
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)34 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Iberostar Paraiso Beach All Inclusive is on the beach. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida and Plaza Las Americas. Crococun Zoo and Yucatek Divers are also worth visiting. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Maroma Beach - 1 min walk
  • El Manglar Golf Course - 19 min walk
  • Sanctuary of Hope and Time Capsule - 9 min drive
  • Tres Rios Ecopark - 10 min drive
  • El Camaleon Mayakoba Golf Course - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

  • El Hashiru — 7 min walk
  • Cirque Du Soleil Joya — 9 min walk
  • Burger Stop — 3 min drive
  • Blue Fish — 4 min drive
  • Gong — 4 min drive

About this property

Iberostar Paraiso Beach All Inclusive

4.5-star beach property with a full-service spa
Spend the day relaxing at the beach, practicing your swing on Iberostar Paraiso Beach All Inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants. All 424 rooms offer free WiFi, balconies, and flat-screen TVs with satellite channels. Minibars, coffee makers, and video-game consoles are among the other amenities available to guests.
Iberostar Paraiso Beach All Inclusive offers 424 air-conditioned accommodations with minibars and video-game consoles. Rooms open to balconies. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Kids' club

Supervised activities for children between 4 and 12 years old

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • All meals, snacks, and beverages included
  • 7 restaurants and 4 coffee shops
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar

Things to do

  • 18 holes of golf
  • Arcade/game room
  • Basketball
  • Beach yoga
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Spa tub
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • In-room child care (surcharge)
  • Outdoor pool
  • Playground

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf clubhouse
  • Golf pro shop
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Rapid antigen screenings for COVID-19 are available by appointment (surcharge). PCR screenings for COVID-19 are also available for a surcharge. Guests will be advised of the health screening options on arrival and advance appointments are available.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Beach
Iberostar Beach Paraiso
Iberostar Paraiso Beach
Iberostar Paraiso Beach All Inclusive
Iberostar Paraiso Beach All Inclusive Playa del Carmen
Iberostar Paraiso Beach Playa del Carmen
Paraiso Beach
Paraiso Beach Iberostar
Iberostar Hotel Paraiso Beach
Iberostar Paraiso Beach Hotel Playa Paraiso
Iberostar Paraiso Beach Playa Paraiso, Riviera Maya, Mexico
Iberostar Paraiso Beach All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l
Iberostar Paraiso Beach All Inclusive Playa del Carmen
Iberostar Paraiso Beach All Inclusive All-inclusive property

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 328 out of 670 reviews
5 - Excellent 49%
Rating 4 - Good. 212 out of 670 reviews
4 - Good 32%
Rating 3 - Okay. 72 out of 670 reviews
3 - Okay 11%
Rating 2 - Poor. 36 out of 670 reviews
2 - Poor 5%
Rating 1 - Terrible. 22 out of 670 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time at this resort. Roger, the concierge was helpful and went to great lengths to accommodate us. There is a presentation at the other property but by far the most respectful of our time and not aggressive. Guillermo was the absolute best. Would definitely book in the future if needed.
Stayed 3 nights in May 2021

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
the wild animales
Stayed 7 nights in Apr 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very happy with the resort. I was, however, disappointed that i could only eat at an ala carte 4 nights a week. I have been to over a dozen resorts in Mexico and have always been able to eat at a restaurant rather than the buffet every night.
Stayed 14 nights in Apr 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Las albercas y comida buenísima
Stayed 4 nights in Apr 2021

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service
Their pseudo system doesn’t work. Worst all-inclusive I’ve experienced. Check-in was a 5-desk process that took 45 minutes. They try to sell tours and services. The food is mediocre. To say that the buffet was the best option should tell you something. The Japanese restaurant was supposed to be their best: the ramen soup was described as “the traditional Japanese soup with spaghetti and mushrooms.” The food was full of soy sauce and butter to make it somehow tasty. Then on Monday, I had a big breakfast at around 9:30 after my other fiasco: the Covid test. So, I went to the beach and was not hungry 3:30. I was expecting all the main restaurants to be closed, but I was hoping for at least a snack. When I asked, I was told the snacks kiosks were not operating and that everything was closed until 6:00 pm. I could not believe that an all-inclusive did not have anything available! Then there’s the antigens Covid test. On Sunday I told them I needed a test Monday. They said “be here at 9 with passport and $35”. I did that. That morning everything was chaotic, no system whatsoever. I finally talked to someone: he directed me to the convention center. There I had to fill out a form and a registration. Was take to another room. Then finally to the testing room. That guy told me that because I had that piece of paper I didn’t have to pay. The results never came. Had to find a place to do the test the day of my fly. Didn’t hear from them at all! There are better options & less expensive!
Stayed 2 nights in Apr 2021