3/5 Okay
Verified traveller
Travelled with family, Travelled with group
23 Aug. 2020
Liked: Cleanliness
Disliked: Amenities
Stayed 3 nights in Aug 2020
Photo gallery
4.1/5 Very good
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Parking included
- All-inclusive
- Air conditioning
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
Explore the area
Maroma Beach1 min walk
Tres Rios Ecopark10 min drive
El Camaleon Mayakoba Golf Course12 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)29 min drive
Choose dates to view prices
Junior Suite
- 474 sq ft
- Sleeps 4
Standard Room
4.4/5 guest room rating
- 431 sq ft
- Sleeps 4
Junior Suite Beach Access
5/5 guest room rating
- 474 sq ft
- Beach view
- Sleeps 4
Double Near Pool
- 431 sq ft
- Sleeps 4
About this area
Playa del Carmen
Located in Playa del Carmen, Iberostar Paraiso Beach All Inclusive is on the beach. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida and Plaza Las Americas. Crococun Zoo and Yucatek Divers are also worth visiting. Spend some time exploring the area's activities, including golfing.
What's nearby
- Maroma Beach - 1 min walk
- Sanctuary of Hope and Time Capsule - 9 min drive
- Dr. Alfredo Barrera Marin Botanical Garden - 10 min drive
- Tres Rios Ecopark - 10 min drive
- El Camaleon Mayakoba Golf Course - 12 min drive
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive
About this property
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
All meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorised water sports are included.
Water activities
Kayaking
Snorkelling
Windsurfing
Land activities
Fitness facilities
Tennis
Volleyball
Lessons/classes/games
Aerobics
Kids' club
Supervised activities for children between 4 and 12 years old
Awards and affiliations
Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Social distancing
Contactless check-in
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- Free valet parking
Food and drink
- Free buffet breakfast available daily 7 AM–10 AM
- All meals, snacks and beverages included
- 7 restaurants and 4 coffee shops
- 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
- Room service available
Things to do
- 18 holes of golf
- Arcade/games room
- Basketball
- Beach yoga
- Children's pool
- Full-service spa
- Golf driving range
- Health club
- Kayaking
- Nightclub
- Outdoor pool
- Playground
- Scuba diving
- Shopping centre
- Snorkelling
- Hot tub
- Tennis
- Volleyball
- Windsurfing
- Yoga classes
Family friendly
- Arcade/games room
- Babysitting/childcare (surcharge)
- Children's games
- Children's pool
- Dry cleaning service
- Free children's club
- Free supervised childcare/activities
- In-room childcare (surcharge)
- Outdoor pool
- Playground
Conveniences
- ATM/banking services
- Lift
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Golf clubhouse
- Golf pro shop
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Spanish
Business services
- 1 meeting room
- Business centre
- Conference centre
Outdoors
- Beach loungers
- Beach umbrellas
- Beachfront location
- Garden
- Pool sunloungers
- Pool umbrellas
Spa
- 25 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Facials
- Hot springs/mineral springs
- Hydrotherapy
- Manicures and pedicures
- Massage - hot stone
- Massage - on the beach
- Massage - sports
- Massage - swedish
- Massage/treatment rooms
- Reflexology
- Sauna
- Spa open daily
- Hot tub
- Steam room
- Turkish bath/hammam
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path of travel
- Wheelchair-accessible registration desk
More
- Beach towels
- Romance packages available
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Ceiling fan
- Linens
Bathroom
- Bathtub or shower
- Free toiletries
- Hairdryer
- Towels
Entertainment
- Flat-screen TV
- Films for purchase
- Satellite channels
- Video game console
Food and drink
- Coffee/tea maker
- Minibar
Outdoor space
- Balcony
More
- Desk
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
Policies
Check-in
Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: MXN 26 per accommodation, per stay
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
- Christmas Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
We should mention
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa
Property is also known as
Iberostar Paraiso Beach All Inclusive All-inclusive property
Iberostar Paraiso Beach All Inclusive
Iberostar Paraiso Beach Playa del Carmen
Iberostar Paraiso Beach All Inclusive Playa del Carmen
Iberostar Paraiso Beach All Inclusive All-inclusive property
Frequently asked questions
4.1
Very good
597 reviews4.5/5
Cleanliness
4.3/5
Staff & service
4.3/5
Amenities
4.3/5
Property conditions & facilities
5/5 Excellent
Verified traveller
23 Aug. 2020
Stayed 4 nights in Aug 2020
5/5 Excellent
Karen
Travelled with family
22 Mar. 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2020
5/5 Excellent
Chan, Plover
21 Mar. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2020
5/5 Excellent
Verified traveller
Travelled with family
21 Mar. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020
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