Getting to the property: it is about a 40 minute journey from the Cancun airport to this property.
Check in: Easy.
Room: Clean. Housekeeping was wonderful. Air conditioning worked amazingly. Nice balcony with patio set.
Beach: No complaints. Beautiful. Beach bar, snack bar, bathrooms, and plenty beach/exercise activities available. Few rocks and no seaweed, very swimmable!
Pools: There's and "introvert" side and an "extrovert" side. Both sides are very large and have a swim-up bar. Between the pools are the bathrooms and a snack bar. The "extrovert" side was busier, more entertainment, more intoxication, loud music, great people-watching. The "introvert" side has the drowned out music from the other side, less people, more nappers. I'm a book reader and we spent most of our time by the quiet pool. :)
Food and drinks: No complaints, so much variety that it would difficult to be left wanting for more. Quite a few buffets throughout the days and more than a few restaurant options for your 3 reservations. Exceptional service. Treated water stations throughout the resort to refill your bottles. (Don't drink the tap water!)
Check-out: Unfortunately, no one was at the desk when we went to check-out at 4:30 in the morning. We left our keys in the room subsequently, but got turned around at the gate by security. The lady was very rude and said she was there the whole time, and told us "we were told" at check in that we needed to turn in keys etc. We in fact were not told.
