Title: Arkana 9 by Grupo Amber - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=50930646&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Arkana 9 by Grupo Amber Travelers find a peaceful retreat near Mamitas Beach at this property, where the outdoor pool offers a cool respite and free WiFi keeps everyone connected ## Photo gallery for Arkana 9 by Grupo Amber ![Property amenity - Arkana 9 by Grupo Amber (Playa del Carmen)](https://images.trvl-media.com/lodging/51000000/50940000/50930700/50930646/663725df.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Junior Suite - Arkana 9 by Grupo Amber (Playa del Carmen)](https://images.trvl-media.com/lodging/51000000/50940000/50930700/50930646/2bee9435.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase - Arkana 9 by Grupo Amber (Playa del Carmen)](https://images.trvl-media.com/lodging/51000000/50940000/50930700/50930646/df209e36.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite - Arkana 9 by Grupo Amber (Playa del Carmen)](https://images.trvl-media.com/lodging/51000000/50940000/50930700/50930646/0705a907.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Arkana 9 by Grupo Amber (Playa del Carmen)](https://images.trvl-media.com/lodging/51000000/50940000/50930700/50930646/717ff19c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Arkana 9 Suites Group Amber - Capital O sits just steps from Quinta Avenida, providing a quiet escape from the bustling streets. Guests enjoy complimentary WiFi access in the common areas while the outdoor pool serves as a refreshing centerpiece for relaxation. ## Reviews 7.0 Good ## Popular amenities - Pool - Free WiFi - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=50930646&PinnedHotelID=50930646&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=50930646&PinnedHotelID=50930646&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=50930646&PinnedHotelID=50930646&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=50930646&PinnedHotelID=50930646&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=50930646&PinnedHotelID=50930646&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=50930646&PinnedHotelID=50930646&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=50930646&PinnedHotelID=50930646&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=50930646&PinnedHotelID=50930646&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Suite ![Suite](https://images.trvl-media.com/lodging/51000000/50940000/50930700/50930646/dfa78c1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Air conditioning Kitchenette TV Separate bedroom Private bathroom Microwave Cookware/dishes/utensils Coffee/tea maker - 205 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Suite ![Standard Suite](https://images.trvl-media.com/lodging/51000000/50940000/50930700/50930646/509fae82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite ### Highlights Air conditioning Kitchen Full-sized refrigerator/freezer TV Separate bedroom Private bathroom Microwave Cookware/dishes/utensils - 431 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/51000000/50940000/50930700/50930646/2bee9435.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Air conditioning Kitchen Full-sized refrigerator/freezer TV Separate bedroom Private bathroom Microwave Cookware/dishes/utensils - 431 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Twin Sofa Bed ### View all photos for Family Suite ![Family Suite](https://images.trvl-media.com/lodging/51000000/50940000/50930700/50930646/54a93207.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Air conditioning Kitchen Full-sized refrigerator/freezer TV 2 bedrooms 2 bathrooms Private bathroom Microwave - 700 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed ### View all photos for Deluxe Suite ![Deluxe Suite](https://images.trvl-media.com/lodging/51000000/50940000/50930700/50930646/0705a907.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Air conditioning Kitchen Full-sized refrigerator/freezer TV 2 bedrooms 2 bathrooms Private bathroom Microwave - 592 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ## You may also like Ad ![Premium Room, 1 King Bed, Ocean View, Corner](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/216887f2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Air conditioning 7.6 Good 10 reviews CA $197 CA $243 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=7323a857-ee94-4f43-af8a-0e1ddec82e6b&top_cur=CAD) Ad ![On the beach, white sand, free beach shuttle, free beach cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/50000000/49270000/49260300/49260249/8aba6b14_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Sunset Princess - 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All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 8.0 Very good 1,000 reviews CA $507 CA $618 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-El-Beso-All-Inclusive-Adults-Only.h15099921.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=7323a857-ee94-4f43-af8a-0e1ddec82e6b&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Arkana-9-Suites.h50930646.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Arkana-9-Suites.h50930646.Hotel-Information) ## About the area Located near the beach, Arkana 9 by Grupo Amber is in Zazil-ha, a neighborhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Temazcal Natura and Xaman Ha Aviary are also worth visiting. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63948%2C-87.06916&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8xPjEsNTLoH3P70AIgUVNRUtvdU=) Calle 42 Nte MZ 131 LT 16, Pocn Zacil Ha, Playa del Carmen, QROO, 77720 ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 11 min walk \- 1.0 km - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 12 min walk \- 1.1 km - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 14 min walk \- 1.2 km - ![Navidad en el Caribe ](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 15 min walk \- 1.3 km - Central Square 18 min walk \- 1.5 km ### Getting around - Cancun Intl. Airport (CUN) 48 min drive ### Restaurants - La Birria 3 min walk - Tacos El Cuñao 6 min walk - Cafe Petit Péche 3 min walk - La Romana Pizzeria 6 min walk - Tacos & Tortas 6 min walk ## About this property ### Arkana 9 by Grupo Amber Hotel near Quinta Avenida Close to Mamitas Beach and Playa del Carmen Main Beach, Arkana 9 by Grupo Amber has plenty to offer. Guests can connect to free WiFi in public areas. Other perks at this hotel include: - An outdoor pool along with sun loungers and pool umbrellas - Smoke-free premises Room features All guestrooms at Arkana 9 by Grupo Amber boast comforts such as laptop-friendly workspaces and air conditioning. More amenities include: - Showers and shampoo - 50-inch TVs with streaming services and digital channels - Wardrobes/closets, microwaves, and griddles ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/121000000/120880000/120872000/120871961/948c58fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 1 Bedroom Pool & Gym - Piedra Azul 605 Downtown Playa del Carmen - Pool - Free WiFi - City view [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=120871961&PinnedHotelID=120871961&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/77000000/76310000/76309500/76309456/2be02632.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### "El Nómada" \~ROOFTOP POOL\~ Peaceful but Close to It ALL \~ Walk to Beaches & 5ª Avenida Zazil-ha - Pool - Kitchen - Air conditioning - Microwave 8.0 Very good 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=76309456&PinnedHotelID=76309456&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/94000000/93680000/93673000/93672992/bcd3952d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kuyaan 44 Suites Zazil-ha - Pool - Kitchen - Free WiFi - Microwave 8.0 Very good 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=93672992&PinnedHotelID=93672992&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/47000000/46100000/46096300/46096203/57a501af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pet-Friendly! 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Luis Donaldo Colosio - Pool - Kitchen - Pet friendly - Air conditioning 8.4 Very good 6 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=46096203&PinnedHotelID=46096203&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/112000000/111900000/111895800/111895703/1fafbd70.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean view Rooftop Studios with Pool Downtown Playa del Carmen - Pool - Free WiFi [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=111895703&PinnedHotelID=111895703&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/77000000/76510000/76506800/76506761/b7a349be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Trendy Studio - Pool, Rooftop & Near Beach Zazil-ha - Pool - Kitchen - Air conditioning - Barbecue grill [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=76506761&PinnedHotelID=76506761&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/28000000/27240000/27238900/27238847/74cf3341.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WiFi & Balcony: Your Playa Del Carmen Escape Downtown Playa del Carmen - Pool - Kitchen - Washer - Dryer [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=27238847&PinnedHotelID=27238847&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/123000000/122130000/122121800/122121792/w1290h959x0y3-fca2bba6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Walk to the beach from your luxury living apartment Zazil-ha - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=122121792&PinnedHotelID=122121792&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/115000000/114290000/114285900/114285888/5f8199d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 3-bedroom apartment in brilliant Playa del Carmen with WiFi, AC, 3 Pools. Playa del Carmen - Pool - Kitchen - Washer - Dryer [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=114285888&PinnedHotelID=114285888&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/114000000/113700000/113696000/113695971/2a85dfb1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sweet Studio By the Sea with Views,Walk Everywhere Luis Donaldo Colosio - Pool - Kitchen - Air conditioning - Barbecue grill 10 Exceptional 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=113695971&PinnedHotelID=113695971&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Things to do - Outdoor pool ### Family friendly - In-room microwave - Outdoor pool ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (on request) ### Outdoors - Pool loungers - Pool umbrellas ### Accessibility - No elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch TV with digital channels - Streaming services ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Griddle - Microwave ### More - Air conditioning - Laptop workspace - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Late check-in fee for check-in between 10:00 PM and midnight Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions; access will be through a private entrance To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your government-issued photo ID after booking If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between 10:00 PM and midnight - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention This property does not have elevators ## Frequently asked questions ### Does Arkana 9 by Grupo Amber have a pool? ### Is Arkana 9 by Grupo Amber pet-friendly? ### How much is parking? ### What time is check-in at Arkana 9 by Grupo Amber? ### What time is check-out at Arkana 9 by Grupo Amber? ### Where is Arkana 9 by Grupo Amber located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Arkana 9 by Grupo Amber Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.0 Amenities ### 7.4 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 4 8 - Good 1 6 - Okay 0 4 - Poor 1 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Alison Jul 26, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay! Highly recommend! I can't say enough good things about this property. I stayed here for two weeks with my young daughter and it was like home. The apartments are fully stocked with a kitchen and bedroom and dining area. There is powerful air conditioning, kitchen supplies and dining tables. The complex has a pool and grill area, which is great. The property is near shopping and is a short walk to the beach. The staff is beyond friendly---all of them---and they are always available to help. I highly recommend Arkana9 Suites for anyone who wants a home-like property near everything. ##### Alison Stayed 2 nights in Jun 2020 ### 2/10 Terrible #### Brent Dec 30, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### SCAM!!!! This was a total scam, so stay away. After booking a room, they did not send instructions to how to enter the property and there is not reception. I was literally stuck without a room and there was no number to call. Thankfully hotels.com came through and found me a room late into the night. Stay away from this, I am shocked that it is still on this site. ##### Brent Stayed 1 night in Dec 2021 ### 10/10 Excellent #### JG811, Portland Jan 28, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My apartment was so spacious and had everything you could need, a full kitchen, huge bathroom and bedroom, smart TV. It was very secure and a home away from home. ##### JG811 Stayed 14 nights in Jan 2021 ### 4/10 Poor #### Greg Jan 3, 2021 Disliked: Staff & service, amenities, property conditions & facilities This has been simply a disappointing experience with falsely advertised pictures/rooms, virtual check in, loud premises, simply not worth the money being paid ##### Greg Stayed 1 night in Jan 2021 ### 8/10 Good #### Verified traveller Nov 26, 2020 Liked: Cleanliness, staff & service, property conditions & facilities #### Playa Del Carmen Great location near local taco carts. Manager was prompt in responding. Enjoyed our stay. ##### Verified traveller Stayed 1 night in Nov 2020 ### 2/10 Terrible #### jorge Apr 24, 2024 ##### jorge Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Alfredo Sep 6, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Alfredo Stayed 1 night in Aug 2020 ### 10/10 Excellent #### JORGE Aug 19, 2020 ##### JORGE Stayed 1 night in Aug 2020 ## Expedia's Latest Trends ### Hotels > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [The Reef 28 Hotel & Spa - 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