5/5 Excellent
Travelsalot
Travelled with partner
20 Nov. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING!!! This was my second time staying here and I really can not say enough good things. Staff is attentive and very professional. The service felt very exclusive like we were the only ones there. The property is spacious and has several pools as well as private beaches. Even during covid they are providing a great experience. Some of the activates are "closed" or limited but there was plenty to do. They have the restaurants for dinner set up by reservations which I really like because there's no waiting and the amount of people at one time is limited. The buffet is still open for breakfast, lunch and dinner no reservation needed. The resort is in a gated community so its very safe. There is a plaza with shopping, restaurants, excursions and dolphin encounters only 5 min walk. Plus the sailing tours all leave from right down the street. The resort has a very helpful liaison who can help you easily set up day or half day excursions where they pick you up and return you. We did Tulum, sunset sail and snorkeling sail. Everyone at the resort speaks enough English that I never felt like there was a language barrier. The drinks are delicious and its not cheap watered down liquor. Food was exceptional and the rooms are comfortable, clean and quiet. Highly Recommend!!!!!
Stayed 7 nights in Oct 2020
