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Catalonia Riviera Maya Resort and Spa All Inclusive

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Private beach, beach massages, scuba diving, snorkeling
Private beach, beach massages, scuba diving, snorkeling
Private beach, beach massages, scuba diving, snorkeling
5 outdoor pools, pool umbrellas, sun loungers

Overview of Catalonia Riviera Maya Resort and Spa All Inclusive

VIP Access

Catalonia Riviera Maya Resort and Spa All Inclusive

4 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationCEDAM Museum11 min walk
  • Popular LocationOasis Beach11 min walk
  • Popular LocationPuerto Aventuras Marina12 min walk
  • AirportPlaya Del Carmen, Quintana Roo (PCM)23 min drive

Choose dates to view prices

About this area

Puerto Aventuras

Located in Puerto Aventuras, Catalonia Riviera Maya Resort and Spa All Inclusive is next to a golf course and on a private beach. The area's natural beauty can be seen at Xpu-ha Beach and Xcaret Eco Theme Park, while Ecopark Kantun Chi and Xplor Theme Park are popular area attractions. Traveling with kids? Consider Akumal Ecological Center and Aktun Chen. With parasailing and boat tours nearby, you'll find plenty of adventures in the water.
Popular Location

What's nearby

  • Kantenah Lagoon - 2 min walk
  • CEDAM Museum - 11 min walk
  • Oasis Beach - 11 min walk
  • Puerto Aventuras Marina - 12 min walk
  • Puerto Aventuras Golf Club - 18 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 69 min drive

Restaurants

  • La Brisa — 1 min walk
  • El Mercado — 1 min walk
  • Los Alebrijes — 4 min walk
  • La Caleta — 5 min walk
  • Restaurant Latitude 20 — 6 min walk

About this property

Catalonia Riviera Maya Resort and Spa All Inclusive

4-star property with pools, private beach, full-service spa
Catch some rays on Catalonia Riviera Maya Resort and Spa All Inclusive's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants. All 423 rooms feature modern comforts like plasma TVs with cable channels, along with free WiFi. Furnished balconies, rainfall showerheads, and free bottled water are among the other amenities available to guests.
Catalonia Riviera Maya Resort and Spa All Inclusive offers 423 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to furnished balconies. Plasma televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Puerto Aventuras property provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a health club, and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alegria Spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Yoga

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • All buffet meals, snacks, and beverages included
  • 10 restaurants and 1 coffee shop/café
  • 2 swim-up bars, 2 beach bars, 2 poolside bars and 9 bars/lounges

Things to do

  • 9 holes of golf
  • 5 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessons
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • Cable channels
  • Plasma TV
  • Premium channels

Food and drink

  • Free bottled water

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Renovations and closures

The following facilities or services will be unavailable from January 6 2021 to December 31 2021 (dates subject to change):
  • Children's club
  • Entertainment facilities
  • Supervised childcare

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 30 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Catalonia Maya Resort
Catalonia Maya Riviera
Catalonia Maya Riviera Resort
Catalonia Riviera Maya All Inclusive
Catalonia Riviera Maya Puerto Aventuras
Catalonia Riviera Maya Resort All Inclusive Puerto Aventuras
Catalonia Riviera Resort
Riviera Catalonia
Riviera Catalonia Maya Resort
Riviera Maya Catalonia
Catalonia Riviera Maya Resort All Inclusive
Catalonia Riviera Maya Resort All Inclusive Solidaridad
Catalonia Riviera Maya Solidaridad
Catalonia Riviera Maya
Catalonia Riviera Maya Resort Spa All Inclusive
Catalonia Riviera Maya All Inclusive Puerto Aventuras
Catalonia Riviera Maya Inclus
Catalonia Riviera Maya Resort Spa All Inclusive

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 395 out of 980 reviews
5 - Excellent 40%
Rating 4 - Good. 339 out of 980 reviews
4 - Good 35%
Rating 3 - Okay. 119 out of 980 reviews
3 - Okay 12%
Rating 2 - Poor. 79 out of 980 reviews
2 - Poor 8%
Rating 1 - Terrible. 48 out of 980 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 7 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smile and cordiallity of the whole staff and
Stayed 6 nights in Jun 2021

1/5 Terrible

Travelled with partner
Disliked: Staff & service, property conditions & facilities
My husband and I were not happy with this resort. The room was fair , nothing like the photoshop that they show. When we checked in the room had an awful smell and was dusty. The air condition was awful. The drink were water downed and they use cheap booze. The ground were ok not very clean. We upgrade to a privilage suite, Not worth the extra money spent. No real perks as they stated to us. The food was nothing great. the over all service was fair. I would give this resort no more than a 2.5 star rating. If you have any walking issues , don't come here . The beaches were nothing like the photos , they were dirty. The buffet was dangerous as children were picking the food with there hands, The pool bar was a joke, people all over themselves drunk and sloppy. Not an adult resort, so if you don't have to ,why would you ever come her. Management only reached out to us the day before we were leaving. They offered a bottle of cheap wine. I had requested to meet with her to many times. Bad management and service. So many better please to spend your money, FYI, they have a nice spa and gym, But the massages were not very good. We feel this this trip was a waste of our money. We went there for our honeymoon and our anniversary and it was sad that we paid to be unhappy with this resort.
Stayed 7 nights in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 10 nights in May 2021

2/5 Poor

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
don’t judge a book by its cover! The exterior and grounds of this hotel are beautiful! However, once you get in it’s a whole different story! first room, air conditioning did not work no hot water, and we also had dirty Coffee cups. Once we switched rooms the following day, there was no hot water in that room, no coffee cups and a bathroom window that would not latch shut. Maintenance was able to get us running water the second day of our stay by dinner time. However none of the other things were ever corrected. while making our appointment for our Covid test in order to check out, we were told that there is now a $40 fee as opposed to the free test we were supposed to receive that is advertised in there information provided by Expedia. They told us that the policy changed the night we booked our appointment for the test. There seem to be a problem throughout the campus as many guests were complaining that they had to pay $40 each as well. The bait and switch they were using on guests is completely unacceptable! We also had a phone charger taken from our room at some point during the day, that nobody was really willing to come clean and find for us. we really wanted to like this hotel as the grounds and restaurants are beautiful and the food was worthy of a four-star hotel. They have a lot of work to do in order to fill what they advertise you will be receiving on your vacation! Hoping for a brighter future for this chain!
Stayed 3 nights in May 2021