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Dreams Natura Resort & Spa - All Inclusive

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Exterior
On the beach, white sand, beach massages, kayaking
Outdoor pool, open 8:00 AM to 8:00 PM, cabanas (surcharge)
Outdoor pool, open 8:00 AM to 8:00 PM, cabanas (surcharge)
Outdoor pool, open 8:00 AM to 8:00 PM, cabanas (surcharge)

Overview of Dreams Natura Resort & Spa - All Inclusive

VIP Access

Dreams Natura Resort & Spa - All Inclusive

4.5 star property

8.0/10 Very good

Popular amenities

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
  • Pet-friendly
  • Parking included
Map
Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500

Explore the area

  • Popular LocationArrecife de Puerto Morelos National Park3 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)19 min drive
  • Popular LocationMoon Palace Golf Club22 min drive
  • Popular LocationPetempich Bay48 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

Puerto Morelos

Located in Puerto Morelos, Dreams Natura Resort & Spa - All Inclusive is on the beach. Moon Palace Golf Club and El Tinto Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Arrecife de Puerto Morelos National Park. Traveling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco.
Visit our Puerto Morelos travel guideOpens in a new window
Map

What's nearby

  • Arrecife de Puerto Morelos National Park - 3 min walk
  • Xoximilco - 12 min drive
  • El Tinto Golf Course - 13 min drive
  • Moon Palace Golf Club - 22 min drive
  • Petempich Bay - 48 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • Lobby Bar - 2 min drive
  • Cusco - 18 min drive
  • The Grill - 18 min drive
  • Grand Central Buffet - 17 min drive
  • Grazie Italian Restaurant - 2 min drive

About this property

Dreams Natura Resort & Spa - All Inclusive

4.5-star luxury hotel by the ocean
Take advantage of free water park access, a swim-up bar, and a poolside bar at Dreams Natura Resort & Spa - All Inclusive. With a white sand beach, beach massages, and kayaking, this hotel is the perfect place to soak up some sun. Indulge in a body treatment, a massage, and a manicure/pedicure at Dreams SPA by Pevonia, the onsite spa. Be sure to enjoy a meal at any of the 9 onsite restaurants, which feature international cuisine and a poolside location. Aerobics classes and yoga classes are offered at the health club; other things to do include ziplining. In addition to a free daily manager's reception and a terrace, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with a lazy river, a waterslide, and cabanas
  • Free self parking and valet parking
  • Wedding services, an elevator, and a 24-hour front desk
  • A reception hall, ATM/banking services, and concierge services
Room features
All 553 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Childcare services, free infant beds, and free extra beds
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Showers, free toiletries, and hair dryers
  • Eco-friendly cleaning products, coffee/tea makers, and ceiling fans

All-inclusive details

All-inclusive room rates at Dreams Natura Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Dancing

Entertainment

Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 7 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Bordeaux (French cuisine)
  • Himitsu (Pan-Asian)
  • Oceana
  • World Cafe Buffet

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Lazy river
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Wine tasting room
  • Yoga classes
  • Ziplining

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference center (12,208 square feet of space)

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Lifeguards
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower only
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch Smart TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly cleaning products
  • Electrical adapters
  • Energy-saving features in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night, plus a deposit of USD 65 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and access to the heated pool
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel

Frequently asked questions

Does Dreams Natura Resort & Spa - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Dreams Natura Resort & Spa - All Inclusive?

As of Mar 30, 2023, prices found for a 1-night stay for 2 adults at Dreams Natura Resort & Spa - All Inclusive on Apr 1, 2023 start from CA $764.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dreams Natura Resort & Spa - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 22 lbs per pet. There's a deposit of USD 65 per night and a fee of USD 65 per pet, per night. Service animals are exempt from fees.

How much is parking at Dreams Natura Resort & Spa - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Dreams Natura Resort & Spa - All Inclusive?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Dreams Natura Resort & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Natura Resort & Spa - All Inclusive?

Some rate plans available at this hotel are all-inclusive.

Where is Dreams Natura Resort & Spa - All Inclusive located?

Nestled on the beach, this Puerto Morelos hotel is within 1 mi (2 km) of Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Moon Palace Golf Club and El Tinto Golf Course are also within 9 mi (15 km).

Dreams Natura Resort & Spa - All Inclusive Reviews

Dreams Natura Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 384 out of 780 reviews" "
" "10 - Excellent 49%
Rating 8 - Good. 187 out of 780 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 92 out of 780 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 65 out of 780 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 52 out of 780 reviews" "
" "2 - Terrible 7%

9.2/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsay Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect family vacation. Small enough I could easily find my children, but big enough no one got bored. Excellent staff from the moment we arrived! Highly recommend!
Stayed 7 nights in Feb 2023

10/10 Excellent

Oscar

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
For those of you that question this resort, here is my opinion. Resort is beautiful Friendly staff with top notch customer service Beautiful rooms with plenty of space awesome pools, lazy river & entertainment Close enough to main area of Cancun, yet far enough away that you’re away from the crazies ( were there during spring break) As far as the beach/gulf waters go….good pics from afar, but yes there is some seaweed. How much seaweed can be change each day depending on the weather and amount of wind. Up close, the water is browner than some like, but it’s still swimmable as long as the weather allows. It wouldn’t hurt to bring water shoes, as you never know what is beneath you. For those of you that read about the crocodile 🐊 in the water. Yes, it’s true that they shut down the beach for a most of one of the days that we were there. I spoke to several employees ( I speak Spanish) and they said that it is pretty rare for the crocs to come out, especially into the salt water as they are not normally salt water animals. The resort is surrounded by bright green mangroves and that is a good crocodile habitat. It also makes for some good pics of nature! Most of the food was pretty good! Be sure and get some of the tacos at the buffet, they are 🔥🔥🔥🔥! The hibachi grill was an experience and all of the seafood that we had was great! The kids were safe (6 , 6 and 10) and had a blast! We went with another family and we will all definitely be back!

10/10 Excellent

Xiang, Lake St Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be better if transportation was included
Stayed 3 nights in Mar 2023

10/10 Excellent

Raudel, Glenview

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023

4/10 Poor

Erick

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Beach water was dirty. Mosquitoes inside the hotel and rooms… never going back.

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2023

8/10 Good

alona v

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great: close to the airport and easy to get to. Staff was wonderful and very helpful! The evening entertainment was not impressive however. The singers on the beach on St. Patrick’s Day we’re amazing, but the lobby band played the same music every night. The beach was full of seaweed! Food options were okay but limited. Italian & Japanese we’re our favorite! We loved the girls at the CoCo Bar: they made the best macchiato latte!
Stayed 7 nights in Mar 2023

6/10 Okay

Kerri, North Haven

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The food here is the WORST of any all inclusive I have been to in my life. Very little selection at the buffet, which is the only place for breakfast, very little selection at any of their restaurants. Chef Boyardee tastes better. Room service cheeseburger was the best tasting thing we ate which was also cold by the time it got to us. The property & room were nice. Some floors have a strong mold smell. My A/C couldn't get room under 75*, housekeeping showed up once & my son was there, & they never came back, not even the next day, I had to call. They never replenished anything in the fridge, soda, water, or beer or expresso that was used. No face clothes offered. Can't swim at the beautiful beach due to the seaweed, & so much that they have to use a machine to remove it everyday. Went to use the "free" water sports, but you have to pay taxes AND tip them, p/p fee. The water slide didn't work, the rollglider arial bar was out of service. There is a cool room for teens, pool tables, a large chess floor game and foosball tables. There is great entertainment every night, music in the open air lobby. The pools are nice and spacious, but people literally reserve chairs at 6am and never come back, there were quite a few arguments, and staff does nothing about it. One pool area is for "preferred" guests only, and they get a "continental" breakfast option also. To get discounts you have to do a presentation. You are far away from road. Property beautiful, food SUCKS
Stayed 3 nights in Mar 2023