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Dreams Natura Resort & Spa - All Inclusive

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Exterior
On the beach, white sand, beach massages, kayaking
Outdoor pool, open 8:00 AM to 8:00 PM, cabanas (surcharge)
Outdoor pool, open 8:00 AM to 8:00 PM, cabanas (surcharge)
Outdoor pool, open 8:00 AM to 8:00 PM, cabanas (surcharge)

Overview of Dreams Natura Resort & Spa - All Inclusive

VIP Access

Dreams Natura Resort & Spa - All Inclusive

4.5 star property

8.0/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • All-inclusive
  • Air conditioning
Map
Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500

Explore the area

  • Popular LocationArrecife de Puerto Morelos National Park3 min walk
  • Popular LocationXoximilco12 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)19 min drive
  • Popular LocationPetempich Bay35 min drive

Room options

About this area

Puerto Morelos

Located in Puerto Morelos, Dreams Natura Resort & Spa - All Inclusive is on the beach. Cancun Country Club and Puerto Morelos Reef are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Traveling with kids? Consider Xoximilco and Ventura Park Cancun.

What's nearby

  • Arrecife de Puerto Morelos National Park - 3 min walk
  • Xoximilco - 12 min drive
  • Ventura Park Cancun - 18 min drive
  • Cancun Country Club - 18 min drive
  • Petempich Bay - 35 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • Los Caporales - 14 min drive
  • Los De Pescado - 15 min drive
  • Starbucks - 16 min drive
  • McDonald's - 16 min drive
  • Bugambilias - 16 min drive

About this property

Dreams Natura Resort & Spa - All Inclusive

4.5-star luxury hotel by the ocean
Free water park access, a swim-up bar, and a poolside bar are just a few of the amenities provided at Dreams Natura Resort & Spa - All Inclusive. With a white sand beach, beach massages, and kayaking, this hotel is the perfect place to soak up some sun. Indulge in a sports massage, a manicure/pedicure, and a body treatment at Dreams SPA by Pevonia, the onsite spa. Be sure to enjoy a meal at any of the 9 onsite restaurants, which feature international cuisine and a poolside location. Aerobics classes and yoga classes are offered at the health club; other things to do include ziplining. In addition to a free daily manager's reception and a terrace, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with a lazy river, a waterslide, and cabanas
  • Free self parking and valet parking
  • An elevator, an off-leash area, and luggage storage
  • A computer station, smoke-free premises, and 3 meeting rooms
Room features
All 553 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Childcare services, free infant beds, and free extra beds
  • Showers, free toiletries, and hair dryers
  • Coffee/tea makers, ceiling fans, and daily housekeeping

All-inclusive details

All-inclusive room rates at Dreams Natura Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Dancing

Entertainment

Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 9 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • World Cafe Buffet
  • Himitsu (Pan-Asian)
  • Bluewater Grill
  • Bordeaux (French cuisine)
  • Oceana

Things to do

  • 2 spa tubs
  • Access to nearby outdoor pool
  • Aerobics classes
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes
  • Ziplining

Family friendly

  • Access to nearby outdoor pool
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Free water park access
  • In-room child care (surcharge)
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center (12208 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch Smart TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night, plus a deposit of USD 65 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 22 lbs)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel

Frequently asked questions

Does Dreams Natura Resort & Spa - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Dreams Natura Resort & Spa - All Inclusive?

As of Dec 10, 2022, prices found for a 1-night stay for 2 adults at Dreams Natura Resort & Spa - All Inclusive on Dec 15, 2022 start from CA $531.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dreams Natura Resort & Spa - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 22 lbs per pet. There's a deposit of USD 65 per night and a fee of USD 65 per pet, per night. Service animals are exempt from fees.

How much is parking at Dreams Natura Resort & Spa - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Dreams Natura Resort & Spa - All Inclusive?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Dreams Natura Resort & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Natura Resort & Spa - All Inclusive?

Some rate plans available at this hotel are all-inclusive.

Where is Dreams Natura Resort & Spa - All Inclusive located?

Nestled on the beach, this Puerto Morelos hotel is within 1 mi (2 km) of Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Cancun Country Club and Xoximilco are also within 9 mi (15 km).

Overall score and ratings

8.0

Very good

Rating 10 - Excellent. 313 out of 638 reviews" "
" "10 - Excellent 49%
Rating 8 - Good. 153 out of 638 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 78 out of 638 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 51 out of 638 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 43 out of 638 reviews" "
" "2 - Terrible 7%

9.2/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Rosa
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent, and the staff was very friendly!

8/10 Good

Sean
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall okay experience, our first room had a weird sewage smell. We upgraded to a swim out and the smell was gone. Food was decent, staff is friendly and helpful. It was very windy! Additionally, you couldn’t swim in the water, so the pools were super crowded starting at 8am.

6/10 Okay

Jacqueline
Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This property was ok. It was very expensive. The ocean is very merky with seaweed and not really swimable. The sand was very soft and beautiful. The property itself was clean and nice. The pools close very early at 8pm. The hot tub wasnt hot. There were hardly any games or activites. They repeated the same water aerobics and volleyball daily. Several bars closed early. There was hardly any entertainment after 8pm. They brought the same singer in nightly and she was not good. Not much to do for adults. Probably a better kid resort. The food was medeocre and the service was quite poor. Lots of missed items during dinners or completely wrong items. The restaurants were closed randomly. There were weddings every night.

10/10 Excellent

Aster
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities