Isla Mujeres All Inclusive Resorts & Hotels from CA $415

"Food was not great. Not a lot of variety and lacking in flavor. Much of the staff came across as unwelcoming, if you didn’t speak English, you were often ignored or treated poorly. I live in the U.S. but have family in Cancun, and the difference in how we were treated was noticeable. Out of approximately 20 staff members we interacted with, only two were consistently kind and respectful to both me and my family. Unfortunately, based on this experience, I will not be returning."

"Everything was lovely. Staff was very friendly and attentive. "

"Property was very maintain, staff members very helpful, the pool selection was amazing!"

"Lo mejor fue haber decidido celebrar mi cumpleaños en este lugar junto a mi pareja. Sin embargo, lo NO TAN BUENO es que no se brinda información clara desde el inicio: ninguno de los restaurantes especiales tenía disponibilidad ni opciones de reserva. Considero que esto debería informarse al momento de confirmar la estadía. En nuestro caso, habíamos reservado con más de dos semanas de anticipación, lo que nos habría permitido gestionar estas reservas sin inconvenientes. Como resultado, nos vimos obligados a “celebrar” durante los tres días en los restaurantes regulares, como cualquier otro huésped, lo cual fue bastante decepcionante considerando la ocasión especial. Quisiera destacar positivamente al joven que atendía en la playa: sumamente servicial, amable y siempre con una gran sonrisa. Asimismo, la persona encargada de la habitación fue excelente, muy atenta y eficiente en todo momento. Entre los aspectos a mejorar, el servicio de WIFI, ya que no está disponible en todas las áreas del hotel. Adicionalmente, contratamos el servicio de jet ski. Un bote nos trasladó al hotel contiguo, donde se realizaba la actividad. No obstante, una vez finalizado el tiempo de uso, tuvimos que esperar aproximadamente 45 minutos para que la embarcación regresara por nosotros. Durante ese tiempo, no hubo coordinación ni responsables claros, ya que el personal se limitaba a trasladar la responsabilidad entre sí, sin ofrecer una solución adecuada."

"Great experience"

"Customer service was top notch"

"We had a great stay at Grand Palladium Select Costa Mujeres. The resort itself is absolutely immaculate—everything was spotless, well maintained, and the grounds were beautiful. Breakfast was good with lots of fresh fruit always available, which we really enjoyed. Lunch had plenty of good options, but our absolute favourite was the wood-fired pizza and gelato—both were excellent and something we looked forward to every day. Dinners were okay, not as memorable as lunch, but still decent with enough variety. Overall, the cleanliness, beautiful resort, and amazing lunch options made this a very enjoyable vacation, and we would definitely return. "

"Stay away from the selling timeshare vultures but otherwise the experience is amazing!"

"The food at every restaurant including the Cafe was incredible, by far the best food at any all inclusive I've stayed at Staff were super friendly, helpful and accommodating. Pools and beach were great. Only knock was mini bar replenishment, arrived Thursday and had a few beverages out of it and after multiple requests it was finally replenished Saturday."