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Select Club at Sandos Caracol All Inclusive - Adults Only Area

4.0 star property
Elegant adults-only property on the beach

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Select Club at Sandos Caracol All Inclusive - Adults Only Area

3 outdoor pools, pool umbrellas, sun loungers
Aerial view
Free minibar, in-room safe, desk, laptop workspace
Restaurant
Business centre

Reviews

7.6 out of 10

Good

Popular amenities

7.2 out of 10
Guests liked the amenities.
  • Breakfast included
    Breakfast included
  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Room service
    Room service
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Select Club 2 Double Beds or 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Superior Select Club 2 Double Beds or 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
HDTV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Select Club, King Bed with Sofabed and Jetted Tub

Free minibar, in-room safe, desk, laptop workspace

Deluxe Select Club, King Bed with Sofabed and Jetted Tub

Highlights

Balcony
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
HDTV
Sofa bed - double
Ceiling fan
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub

Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub

Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub

Highlights

Balcony
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
HDTV
Sofa bed - double
Ceiling fan
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room Deluxe

Free minibar, in-room safe, desk, laptop workspace

Room Deluxe

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Premium

Free minibar, in-room safe, desk, laptop workspace

Suite Premium

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Room Superior

Free minibar, in-room safe, desk, laptop workspace

Room Superior

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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About the area

Map
Carretera Chetumal Pto Juarez, Km295, Solidaridad, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 12 min walk
  • Gran Coyote Golf - 8 min drive
  • El Camaleón Mayakoba Golf Course - 10 min drive
  • Quinta Avenida - 13 min drive
  • Mamitas Beach - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪La Laguna - ‬4 min walk
  • ‪The Fives Plaza - ‬19 min walk
  • ‪Marley Coffee - ‬19 min walk
  • ‪El Templo - ‬3 min walk
  • ‪Bar l'Elefant - ‬1 min walk

About this property

Select Club at Sandos Caracol All Inclusive - Adults Only Area

Upscale all-inclusive property near Quinta Avenida
Located close to Guadalupe Church and El Camaleón Mayakoba Golf Course, Select Club at Sandos Caracol All Inclusive - Adults Only Area provides free full breakfast, an adjacent golf course, and free water park access. This property is a great place to bask in the sun with a white sand beach, free beach cabanas, and beach massages. Indulge in a massage, a body scrub, and hydrotherapy at Spa Sandos, the onsite spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. The health club offers yoga classes and fitness classes; other things to do include parasailing, ecotours, and basketball. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 poolside bars and a swim-up bar.
You'll also enjoy perks such as:
  • 3 outdoor pools with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Free bicycle rentals, 2 outdoor tennis courts, and a roundtrip airport shuttle (surcharge)
  • Express check-in, a gift shop, and a front-desk safe
  • Guest reviews speak well of the overall condition
Room features
All 218 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like air conditioning and free stocked minibars.
Extra amenities include:
  • Bathrooms with showers and bidets
  • HDTVs with cable channels
  • Balconies, free extra beds, and coffee/tea makers

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 8 bars/lounges
  • 9 restaurants
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • 3 spa tubs
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Kayaking
  • Parasailing
  • Personal motorized watercraft
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Waterslide
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 16 buildings
  • 3 floors
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the swimming pool, health club, or spa tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Sandos Caracol Eco-Resort Adults Only All Inclusive
Sandos Caracol Eco Select Club
Sandos Caracol Eco Select Club Playa del Carmen
Sandos Caracol Select Club Adults All Inclusive Playa del Carmen
Sandos Caracol Select Club Adults All Inclusive
Sandos Caracol Eco Resort Select Club All Inclusive
Sandos Caracol Eco Resort Spa Adults Only All Inclusive
Sandos Caracol Eco Inclusive
Sandos Caracol Select Club Adults Only All Inclusive
Select Club at Sandos Caracol All Inclusive Adults Only Area
Sandos Caracol Eco Resort Select Club All inclusive Adults Only
Sandos Caracol Eco Resort Select Club Adults Only All inclusive

Frequently asked questions

Does Select Club at Sandos Caracol All Inclusive - Adults Only Area have a pool?

Yes, this property has 3 outdoor pools.

Is Select Club at Sandos Caracol All Inclusive - Adults Only Area pet-friendly?

No, pets are not allowed at this property.

How much is parking at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Self parking is free at this property.

What time is check-in at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Select Club at Sandos Caracol All Inclusive - Adults Only Area provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Where is Select Club at Sandos Caracol All Inclusive - Adults Only Area located?

Located in Grand Coral, this beachfront property is next to a golf course and within 3 mi (5 km) of Guadalupe Church and Quinta Avenida. Mamitas Beach and El Camaleón Mayakoba Golf Course are also within 6 mi (10 km).

Select Club at Sandos Caracol All Inclusive - Adults Only Area Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 275 out of 802 reviews" "
Rating 8 - Good. 252 out of 802 reviews" "
Rating 6 - Okay. 147 out of 802 reviews" "
Rating 4 - Poor. 76 out of 802 reviews" "
Rating 2 - Terrible. 52 out of 802 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Bonnica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My check in was bad. Had to wait longer than expected for my room. Room was not ready at the time it was supposed to be ready. Check out was bad because I had to pay more than expected
Stayed 4 nights in Sep 2024

8/10 Good

Machayla

Stayed 3 nights in Aug 2024

8/10 Good

Fernanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nature is amazing. Difficult to make a reservation for dining. Sidewalk smelling of sewage. One day, it was applied insecticide when we were at the outside hydrobath and the balcony was filled with smoke.
Stayed 7 nights in Aug 2024

10/10 Excellent

Midaja

Travelled with partner
Liked: Amenities
I didn’t like the fact that we kept asking for face towels and the kept bringing hand towels.
Stayed 4 nights in Jul 2024

8/10 Good

Marco, Burbank

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort for family or all adults. The nature around the resort is great. You see monkeys lizards and other animals
Stayed 10 nights in Jul 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 5 nights in Jun 2024

8/10 Good

Lakin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Food was absolutely excellent! Best we’ve had at an all-inclusive!!! Very little beach area and not good for swimming, very rocky. The select club option was the way to go!
Stayed 7 nights in Jun 2024

6/10 Okay

MICHELE

Liked: Cleanliness, staff & service
We stayed here in April 2018 and I would have given 5 stars for everything back then. I wish I had taken notice of the more recent reviews though. Food weren't fantastic, it was ok but there is only really the one buffet restaurant and this is only open at select times and this time of year it is busy! The senote in 2018 was easy to enter (no lining up or booking it) and it was mainly used for snorkeling, which was great. This time of year, if you are lucky to be able to get into it, its used mainly as an extra pool, lots of dive bombing of the deck area and such, not much snorkeling going on. My bad for booking for this time of year and not doing the research! If you want to truely enjoy this property and don't like crowds, I'd suggest booking early or later in the year for sure!....the wildlife is plentiful here though which is really nice to see
Stayed 10 nights in May 2024

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in May 2024

4/10 Poor

Megan

Travelled with partner
Liked: Cleanliness
The property itself is amazing. However, we booked the adults only section and were consistently treated like children. You can’t get a drink in the adults only section after 5. You can’t get a drink out of the tiny clubhouse without being fully dressed even though it’s pool side, we also were made to leave the pool at 830 even though it closes at 10. I’m not sure why we paid more for the adults only when we really had no extra luxuries besides not having any kids around.
Stayed 6 nights in May 2024

10/10 Excellent

Robert

Stayed 5 nights in Mar 2024

6/10 Okay

Karl

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
The Eco aspect was pretty cool however the aging property shows its age with broken walkways, sunken access and trip hazards. It was a little strange how early the bars closed and how often they ran out of ice. Also the warm beer was definitely an issue. The only ice cold beer was from our rooms bar fridge and our trip to Cozumel. We paid for the Adults Only side that is supposed to include Select Club check-in however we were turned away when we got there because he was closing. They sent us back to the main lobby to get in line for the general check-in. That's not a big deal but very inconvenient for our older family members with limited mobility.
Stayed 8 nights in Mar 2024

6/10 Okay

Richard

Travelled with group
Liked: Cleanliness, staff & service
We arrived at 8:30 PM and where not told we could not check in at the Adult Only check in as they where closed but we where staying that area. We where in the Adults Only area of the resort, there is no buffet for evening supper forcing you to the regular buffets with all the kids running around. At night you had to go to the regular bars or all the way to the beach for a drink. You can only book A La Cart resturants on the day you want to go forcing you to stay up past midnight and then using there app that most senior's do not now how to use.
Stayed 8 nights in Mar 2024

8/10 Good

Eric, Bryson

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very large resort and lots of walking is required. Very quiet at night, no real place to sit and have a nice drink after hours. Pretty much a ghost town after midnight. They are very happy to give rides if required and staff will a friendly!
Stayed 8 nights in Mar 2024

6/10 Okay

Elaine

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in took over 3 hours! And it was difficult to make reservations at the restaurants. The property was great but it's huge. We stayed in the adults only section and it was a long walk to meet up with family members with kids.
Stayed 4 nights in Apr 2024

8/10 Good

Nokoni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort property was amazing with lots of native wildlife and beautiful plants. Very much enjoyed the adults only sections and the food was good. Only complaint was the difficulty getting reservations, particularly difficult at the fogo de Brazil and teppanyaki restaurant, a separate reservation process and huge lines in the heat. Other reservations cannot be made a head of time and had to get on the app at midnight to find availability. Staff was very friendly and a special shout out to Ignacio at the adults only bar on the beach!
Stayed 5 nights in Mar 2024

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

2/10 Terrible

Andrew

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Might want to control wild animal population. Buffet was filled with chaos…rude visitors, rude kids. Would be nice to have another buffet for adult only side. Food was better at the adult pool side but every meal, breakfast and lunch took an hour or more. My wife and I have been to many parts of Mexico and this was the worse resort we have been too. Spend your money elsewhere…
Stayed 6 nights in Feb 2024

2/10 Terrible

Laura Lee

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no hot water multiple days and the whole resort smells like sewer, the food in buffets is terrible and often not at proper temps and no labels! There is no traditional Mexican food whatsoever. Not even rice and beans. Staff doesn’t speak fluent English. We had a flight cancel and we called they said they would hold the reservation and we showed up they said we got marked as a no show! The cenotes are man made and you must wear a life jacket which are all broken buckles and in poor condition. Flies in food everywhere and the drinks are sugared up. Kids in adult only areas and food was left out all day and horrible! You must stay up till midnight to possibly get a booking in the restraints or wait in long lines to book only two days in advance. We booked a 10 day stay and left after 6 to another hotel. Nothing is as advertised! Do not go here! We have been trying to get a refund for our days we left and we are struggling to even have someone call us! You cannot get room service or anyone on the phone. We tried to get room service and had to call bell boy and then got reprimanded by the food service ppl when they called us and then waited an hour and a half for very very unappetizing food most days there was no bread or coffee and other amenities that should be provided at an all inclusive save your money. Do not stay here.
Stayed 10 nights in Feb 2024

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at this property. We went in February. We stayed in the adults only section and I'm glad we did because the other reviews say it stinks near the swampy area and it did, probably from the sulfur of the swamp. The signage needs work as we had no idea what to do, or where to go for dinner. Breakfast and lunch, we ended up going to the Brazil place and we were told that it needed no reservations for dinner, but for dinner, it did. We ate at the Mexican buffet for the most part as the International buffet was not good. Those are the only 2 place you can eat dinner without reservations. The app refused to work for us, so we eventually went to the info place next to the fun center (with the Foosball and ping pong tables), and we did get reservation there for all the days remaining. We ate at the Mediterranean place one night, the Brazil Place the section night and the Teppenyaki (Japanese hibachi) place the next night. All these places severed the most excellent food. We did end up going to Tulum for a half day and it was quite busy but we still had a good time. We did book a bed on the beach for $99 dollars US, but it was unclear where we were to get that, so we ended up in the adults only section until lunch when we asked about that and we were in the wrong place. There are 3 beds in the other section that were reserved, so we ended up moving to that section and we got chicken wings and fries, chocolate covered strawberries, champagne and about 8 beers.
Stayed 6 nights in Feb 2024

6/10 Okay

Van

Stayed 4 nights in Feb 2024

8/10 Good

Randall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 10 nights in Feb 2024

10/10 Excellent

Celline Cardoso Almeida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful, lots of nature and animals (monkeys, turtles, coatis, iguanas, etc.). Sometimes it felt like I was in a cottage in the middle of the forest. Staff was very nice and helpful. The Los Lírios restaurant is amazing, the others not so much and it’s really hard to book the à la carte restaurants if you are not Royal Elite.
Stayed 4 nights in Feb 2024

4/10 Poor

Dale E

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very scenic. However the place was very smelly. Kids everywhere other than adult pool. Adults only in a very small area. Food was quite bad. Staff was great. Drinks were below average.
Stayed 5 nights in Jan 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0