Title: Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive Travelers can unwind by the pool, savor international cuisine, or embark on exhilarating ecotours through pristine natural landscapes at this tropical retreat ## Photo gallery for Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive ![6 restaurants, breakfast, lunch, dinner served; international cuisine - Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/35f1d843.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sauna, hot tub, steam room, body treatments, aromatherapy - Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/510a9e53.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools, pool umbrellas, sun loungers - Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/f6fa860f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/4fc129ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![6 restaurants, breakfast, lunch, dinner served; international cuisine - Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/19252a89.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hacienda Tres Rios Resort Spa & Nature Park offers a tropical getaway with amenities. Guests can book treatments at Ya Ax Che spa or join beach yoga near Maroma Beach. The all-inclusive property features 6 restaurants, pools, and bicycles for exploring the grounds. ## Reviews 7.0 Good ## Popular amenities - On private beach - Pool - Hot tub - All-inclusive - Spa - Parking included ## Room options ### Check availability for these dates Tonight [Jan. 3 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=1897464&PinnedHotelID=1897464&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=1897464&PinnedHotelID=1897464&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 4 - Jan. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=1897464&PinnedHotelID=1897464&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=1897464&PinnedHotelID=1897464&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1897464&PinnedHotelID=1897464&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1897464&PinnedHotelID=1897464&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1897464&PinnedHotelID=1897464&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1897464&PinnedHotelID=1897464&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 1 of 1 room ### View all photos for Junior Suite Mangrove View With Balcony ![Junior Suite Mangrove View With Balcony](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/ebafc124.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Mangrove View With Balcony 8.0 Very good 9 reviews ### Highlights Furnished balcony Air conditioning Connecting rooms available Free minibar items Flat-screen TV Blackout drapes/curtains Private bathroom Hair dryer - 645 sq ft - Canal view - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Outdoor pool, free cabanas](https://images.trvl-media.com/lodging/102000000/101260000/101254700/101254610/85e7a2e9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Beachfront by The Fives Hotels - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hacienda-Tres-Rios-Resort-Spa-Nature-Park-All-Inclusive.h1897464.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hacienda-Tres-Rios-Resort-Spa-Nature-Park-All-Inclusive.h1897464.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.70612%2C-87.01051&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GZgCpdvSH2nhDimLeikJI1fBP0o=) Carretera Cancún-Tulum, Km. 54, Tres Ríos, Riviera Maya, Playa del Carmen, QROO, 77760 #### What's nearby - Tres Rios Ecopark \- 1 min drive \- 0.4 km - El Camaleón Mayakoba Golf Course \- 9 min drive \- 4.3 km - Gran Coyote Golf \- 11 min drive \- 7.8 km - Playa Xcalacoco \- 15 min drive \- 9.2 km - Plaza Las Americas \- 16 min drive \- 12.4 km #### Getting around - Cancun Intl. Airport (CUN) - 42 min drive #### Restaurants - ‪Festival - ‬11 min drive - ‪Black & White - ‬11 min drive - ‪El Charro - ‬11 min drive - ‪Jaal-Ha - ‬12 min drive - ‪La Hacienda - ‬11 min drive ## About this property ### Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive Luxury all-inclusive aparthotel near Gran Coyote Golf Located close to Maroma Beach and Plaza Las Americas, Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive provides 2 poolside bars, a beach bar, and a terrace. This aparthotel is a great place to bask in the sun with a private beach, beach cabanas, and sun loungers. Indulge in a massage, a manicure/pedicure, and a facial at Ya Ax Che, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Yoga classes are offered at the gym; other things to do include hiking/biking, snorkeling, and beach yoga. Free in-room WiFi is available to all guests, along with mini golf and a coffee shop/cafe. Other perks at this aparthotel include: - 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas - Free self parking - A free theme park shuttle, free bicycle rentals, and babysitting (surcharge) - Wedding services, an elevator, and 1 meeting room - Guest reviews speak highly of the helpful staff Room features All 257 rooms feature comforts such as 24-hour room service and furnished balconies, as well as thoughtful touches like air conditioning and free stocked minibars. Other amenities include: - Bathrooms with showers and tubs or showers - 42-inch flat-screen TVs with satellite channels and DVD players - Furnished balconies or patios, coffee/tea makers, and daily housekeeping ### All-inclusive details This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Food and beverages All buffet and à la carte meals, snacks, and beverages included 24-hour room service In-room minibar (all beverages included) ### Activities and facilities/equipment All non-motorized water sports are included. ### Water activities Kayaking Snorkeling ### Land activities Bicycling Fitness facilities Miniature golf Volleyball ### Lessons/classes/games Aerobics Water fitness Yoga ### Entertainment Onsite entertainment and activities Onsite live performances ## Similar properties ![On the beach, white sand](https://images.trvl-media.com/lodging/2000000/1530000/1524400/1524371/f2fe3ce8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Catalonia Playa Maroma – All Inclusive Maroma - Pool - Hot tub - Breakfast included - All-inclusive 8.6 Excellent 1,089 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=1524371&PinnedHotelID=1524371&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1420000/1411000/1411000/078df993.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BlueBay Grand Esmeralda All Inclusive Riviera Maya - 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Casa Las Islas - Hacienda Grill - Il Forno - Kotori - Porto Bello ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 21 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Kakao beach area is included for Vacation Club Members only. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hacienda Tres Rios All Inclusive Playa del Carmen Hacienda Tres s Nature Park I Hacienda Tres Rios Playa del Carmen Hacienda Tres Rios Hacienda Tres Rios Hotel Playa Del Carmen Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico Kimpton Tres Rios Inclusive Kimpton Tres Rios All Inclusive Resort Kimpton Tres Rios All-Inclusive Resort Aparthotel Kimpton Tres Rios All-Inclusive Resort Playa del Carmen Hacienda Tres Rios Resort Spa Nature Park – All Inclusive Kimpton Hacienda Tres Ríos All Inclusive Resort Spa Nature Park ## Frequently asked questions ### Does Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive have a pool? ### Is Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive? ### What time is check-out at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive? ### Are there all-inclusive benefits at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive? ### Where is Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.2 Amenities ### 7.2 Staff & service ### 8.8 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 7 8 - Good 3 6 - Okay 3 4 - Poor 1 2 - Terrible 4 ## Reviews ### 8/10 Good #### doreen Apr 19, 2024 Liked: Property conditions & facilities, communication Very spacious never had to wait for dining. Staff was exceptional ##### doreen Stayed 7 nights in Apr 2024 ### 8/10 Good #### rony Apr 4, 2024 Liked: Cleanliness, amenities, communication It was good, but I think it needs more options for food, specially lunch and dinner. It is a quiet hotel , very family friendly. Overall, it was good . ##### rony Stayed 4 nights in Mar 2024 ### 6/10 Okay #### Lindsay Lee Dec 15, 2022 Liked: Property conditions & facilities, communication I wish food had been a bit better but overall a nice stay. ##### Lindsay Lee ### 10/10 Excellent #### Molly Nov 26, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication We had a great time at Hacienda Tres Rios. The staff was super friendly and helpful. The food was amazing at every restaurant, but we especially loved Alebrije. The activities that you can do are all fun and you are able to see the beautiful property. We loved seeing the adorable monkey and other wildlife. We would definitely visit again! ##### Molly Stayed 6 nights in Nov 2022 ### 2/10 Terrible #### JOANNE Aug 18, 2025 Disliked: Property conditions & facilities, communication Customer service is terrible. Complained to front desk and they stated had to make a report. After several reports nothing ever happened. Hotel room AC did not work our first night. They then changed us to another room that the hot water did not work. One day the entire hotel did not have hot water. Need to have more dining options especially for breakfast. We were not members so we only had the buffet restaurant for 4 day stay. Outside of our patio smelled from the water . Disappointed in our stay here. ##### JOANNE Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Ellen Oct 21, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Beautiful property with lots to do onsite -- biking, kayaking, swimming in the pools, ocean and cenote, plus miniature golf, entertainment and water slides. Delicious food and drinks! Our only complaint was that we requested a king bed, but Expedia did not share our request with the resort. We were given a room with two queen beds and had to move to a room with a king the next day. ##### Ellen Stayed 7 nights in Oct 2022 ### 10/10 Excellent #### Amy Apr 30, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The staff is amazing there. The only thing I will say is don’t take the shopping tour you will get held hostage at a jewelry store for an hour. Also men must wear sleeve shirts tanks are not allowed in any of the restaurants. These are things we weren’t told nor posted anywhere when booking. ##### Amy Stayed 4 nights in Apr 2024 ### 2/10 Terrible #### Luis Nov 9, 2022 Disliked: Cleanliness, amenities, property conditions & facilities, communication Food was terrible, staff was unfriendly, we were talked into getting a “timeshare” with them very persistent, but it’s all lies do not, and I repeat do not get their so called time share it’s a bunch of lies and they’ll end up blocking you and taking your money. ##### Luis ### 2/10 Terrible #### Leonardo May 30, 2022 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Muy mal servisio de stuff del consier no tenian sufisiente comida lascamas muy viejas nuestro alojamiento en Este Lugar es de lo peor en todas las veses de estansia en Cancun playa del Carmen muy malo ##### Leonardo Stayed 5 nights in May 2022 ### 6/10 Okay #### Larissa May 15, 2022 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Es una pena que unas instalaciones de tanta tradición hayan bajado su nivel de servicios. Muy poco personal para atención en restaurantes y zona de albercas. ##### Larissa Stayed 3 nights in May 2022 ### 10/10 Excellent #### Joseph Nov 10, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me and my wife loved this resort and will be going back. There is so much to do just at the resort itself and we wished we’d had more time to do them! Next time for sure! ##### Joseph Stayed 7 nights in Nov 2021 ### 4/10 Poor #### Juan, Cuernavaca Dec 8, 2020 Disliked: Amenities, property conditions & facilities Me gusto el área de albercas, no me gustó la comida, las bebidas terribles, las playas destruidas y su mobiliario muy viejo ##### Juan Stayed 3 nights in Dec 2020 ### 10/10 Excellent #### Verified traveller Feb 24, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We all love staying at Hacienda Tres Ríos, all staff was very friendly and polite...! ##### Verified traveller Stayed 7 nights in Feb 2020 ### 10/10 Excellent #### SharonS., NJ Feb 13, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our week stay at HTR. The property was located on a beautiful ecological park that is self sustained. The property is well maintained and the staff are constantly cleaning all areas. Our room was beautiful and we enjoyed the hardworking staff very much. ##### SharonS. Stayed 7 nights in Feb 2020 ### 8/10 Good #### JoseMartinez, carson ca Oct 31, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities muy bonito todo. pero creo que le falta mucho como hacienda, en la estructura deberia haber actividades de hacienda or articulos decoratibos en los jardines. no tiene mucho de hacienda. ##### JoseMartinez Stayed 7 nights in Oct 2019 ### 10/10 Excellent #### Horacio Aug 20, 2024 Liked: Cleanliness, communication ##### Horacio Stayed 7 nights in Aug 2024 ### 2/10 Terrible #### Jahaira Aug 21, 2022 Disliked: Cleanliness, amenities, property conditions & facilities ##### Jahaira Stayed 7 nights in Aug 2022 ### 6/10 Okay #### Marek Jun 18, 2022 ##### Marek Stayed 6 nights in Jun 2022 ## Expedia's Latest Trends ### Hotels > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) > > [Allegro Playacar - 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