expedia

Photo gallery

Featured image
Private beach, white sand, beach cabanas, sun-loungers
Private beach, white sand, beach cabanas, sun-loungers
Private beach, white sand, beach cabanas, sun-loungers
2 outdoor pools, pool umbrellas, pool loungers

Guest reviews

4.0 out of 5 Very good
465 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
All-inclusive
Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Map

Explore the area

Popular LocationTres Rios Ecopark1 min walk
Popular LocationEl Camaleon Mayakoba Golf Course11 min drive
Popular LocationMaroma Beach15 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)39 min drive

You could be seeing lower prices

With member prices, you could save 10% or more right now on thousands of properties.

Choose dates to view prices

  • Junior Suite Mangrove View With Balcony

    4.1/5 guest room rating

    Room amenities

    • 645 sq ft
    • Canal view
    • Sleeps 4
    More detailsJunior Suite Mangrove View With Balcony

About this area

Playa del Carmen

Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive is located on a private beach and in a walkable area with good airport proximity. Central Square and Puerto Morelos Town Square are notable landmarks, and travellers looking to shop may want to visit Quinta Avenida and Plaza Las Americas. Travelling with kids? Don't miss Xcaret Eco Theme Park. Take the opportunity to explore the area for water adventures such as scuba diving.
Visit our Playa del Carmen travel guide
View in a map
Popular Location

What's nearby

  • Tres Rios Ecopark - 1 min walk
  • El Camaleon Mayakoba Golf Course - 11 min drive
  • Grand Coral Golf Riviera Maya - 12 min drive
  • Maroma Beach - 15 min drive
  • Punta Esmeralda Beach - 20 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 39 min drive

Restaurants

  • Casa Las Islas — 1 min walk
  • Porto Bello — 1 min walk

About this property

Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive

4.5-star property with pools, private beach and full-service spa
Catch some rays on Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 257 rooms feature thoughtful touches such as free minibar items and bathrobes, along with conveniences such as sofa beds and coffee makers. Complimentary wireless Internet access and furnished balconies are standard, as are flat-screen TVs with satellite channels.
Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive offers 257 forms of accommodation which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies. This accommodation is furnished with double sofa beds. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Playa del Carmen resort provides complimentary wireless Internet access. 42-inch Flat-screen televisions come with satellite channels. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Ya Ax Che. Services include hot stone massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling

Land activities

Cycling
Fitness facilities
Miniature golf
Football
Volleyball

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free theme park shuttle

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • All buffet and à la carte meals, snacks and beverages included
  • 6 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 3 bars/lounges and 1 beach bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Mini golf
  • Sauna
  • Segway hire/tours
  • Snorkelling
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • DVD player
  • Free children's club
  • Free theme park shuttle
  • Laundry facilities
  • Mini golf
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Double sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 42-inch flat-screen TV
  • DVD player
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Kakao beach area is included for Vacation Club Members only.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hacienda Tres Rios All Inclusive Playa del Carmen
Hacienda Tres s Nature Park I
Hacienda Tres Rios Playa del Carmen
Hacienda Tres Rios Hotel Playa Del Carmen
Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico

Frequently asked questions

Can I cancel my reservation for free at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive and receive a full refund?
Yes, Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive?
As of Sep 27, 2020, prices found for a 1-night stay for 2 adults at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive on Sep 28, 2020 start from CA $264, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive?
Self-parking is free at this property.
What time is check-in at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive?
Check-in is from 3 PM to midnight.
What time is check-out at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive?
Checkout is at 11 AM.
Are there all-inclusive benefits at Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, cycling and more.
Where is Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive located?
Nestled on the beach, this Playa del Carmen resort is within 9 mi (15 km) of Maroma Beach, Grand Coral Golf Riviera Maya and Quinta Avenida. Plaza Las Americas and Mamitas Beach Club are also within 9 mi (15 km).
4.0
Very good
465 reviews
5 - Excellent
202
4 - Good
142
3 - Okay
60
2 - Poor
35
1 - Terrible
26

4.5/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Stayed 4 nights in Sep 2020

5/5 Excellent

Stayed 6 nights in Mar 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. Nice grounds and attentive staff, especially Victor who worked at the restaurant and Diego who did the cenote river tour. Not the hotel’s fault- but if you go into town, beware of vendors who lie about working at the hotel just because they can identify your hotel bracelet
Stayed 7 nights in Aug 2020

5/5 Excellent

Stayed 4 nights in Aug 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
There service is the best and the hotel is amazing.
Stayed 6 nights in Aug 2020