Title: Catalonia Playa Maroma – All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=601751&destination=Playa+del+Carmen%2C+Quintana+Roo%2C+Mexico&selected=1524371&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Catalonia Playa Maroma – All Inclusive ## Photo gallery for Catalonia Playa Maroma – All Inclusive ![On the beach, white sand - Catalonia Playa Maroma – All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1530000/1524400/1524371/f2fe3ce8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![3 bars/lounges, poolside bar - Catalonia Playa Maroma – All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1530000/1524400/1524371/ab4b069f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sports facility - Catalonia Playa Maroma – All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1530000/1524400/1524371/1cd473e3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Catalonia Playa Maroma – All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1530000/1524400/1524371/5391f47d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Catalonia Playa Maroma – All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1530000/1524400/1524371/dfd665a7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Catalonia Playa Maroma on Maroma Beach offers an all-inclusive getaway. Enjoy Italian cuisine with garden views, rejuvenate at Alegría SPA, or sip drinks at the poolside bar. Free in-room WiFi and on-site shopping. Guests praise the diverse dining and attentive staff. VIP Access ## Reviews 8.4 Very good ## Popular amenities - Hot tub - Parking included VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=1524371&PinnedHotelID=1524371&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=1524371&PinnedHotelID=1524371&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=1524371&PinnedHotelID=1524371&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=1524371&PinnedHotelID=1524371&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=1524371&PinnedHotelID=1524371&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=1524371&PinnedHotelID=1524371&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=1524371&PinnedHotelID=1524371&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=1524371&PinnedHotelID=1524371&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Privileged Romance ![Privileged Romance | View from room](https://images.trvl-media.com/lodging/2000000/1530000/1524400/1524371/6abb7ab3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privileged Romance 9.4 Exceptional 11 reviews - Garden view - 377 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Privileged Superior ![Privileged Superior](https://images.trvl-media.com/lodging/2000000/1530000/1524400/1524371/2a96d918.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privileged Superior 7.8 Good 35 reviews - Garden view - 377 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Premium Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1530000/1524400/1524371/cd19e515.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 8.6 Excellent 46 reviews - Garden view - 409 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for Premium Deluxe Room ![Premium Deluxe Room](https://images.trvl-media.com/lodging/2000000/1530000/1524400/1524371/8e046af4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Deluxe Room 8.0 Very good 42 reviews - Garden view - 409 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for Privileged Suite ![Privileged Suite](https://images.trvl-media.com/lodging/2000000/1530000/1524400/1524371/87c8d477.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privileged Suite 8.0 Very good 5 reviews - Garden view - 506 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Privileged Suite Ocean View & Swim Out ![Privileged Suite Ocean View & Swim Out](https://images.trvl-media.com/lodging/2000000/1530000/1524400/1524371/20b3ecf6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privileged Suite Ocean View & Swim Out 8.0 Very good 1 review - Partial ocean view - 1253 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Privileged Romance Deluxe ![Privileged Romance Deluxe](https://images.trvl-media.com/lodging/2000000/1530000/1524400/1524371/342dc9d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privileged Romance Deluxe 9.0 Wonderful 2 reviews - Garden view - 409 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1530000/1524400/1524371/dedd9e0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 9.6 Exceptional 4 reviews - Garden view - 409 sq ft - 1 bedroom - Sleeps 1 - 1 King Bed ## You may also like Ad ![2 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11630000/11620500/11620473/668a9e0a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Centric Playa del Carmen - Downtown House & Beach House Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Restaurant 8.6 Excellent 246 reviews CA $175 CA $285 total includes taxes & fees Apr 13 - Apr 14 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Centric-Playa-Del-Carmen-Downtown-House-Beach-House.h11620473.Hotel-Information?chkin=2026-4-13&chkout=2026-4-14&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=77a24354-74e8-4f16-a1a2-3c670f2f0240&top_cur=CAD) Ad ![Premium Room, 1 King Bed, Ocean View, Corner](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/216887f2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - 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Adults Only Playa del Carmen - Pool - Hot tub - Spa - All-inclusive 9.4 Exceptional 414 reviews CA $560 CA $772 total includes taxes & fees May 7 - May 8 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information?chkin=2026-5-7&chkout=2026-5-8&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=77a24354-74e8-4f16-a1a2-3c670f2f0240&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) ## About the area Located in Maroma, a neighborhood in Playa del Carmen, Catalonia Playa Maroma – All Inclusive is near theme parks and on the beach. El Camaleón Mayakoba Golf Course and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Tres Rios Ecopark. Traveling with kids? Consider Temazcal Natura, or check out an event or a game at Mario Villanueva Stadium Madrid. Looking to get your feet wet? Kayaking, scuba diving and snorkeling adventures can be found near the property. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.73927%2C-86.97073&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=F8KWqE5nLh1dBE4G6Ht0u9QjOTQ=) Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO, 77710 ### What's nearby - ![Insel vor Playa del Carmen, Strand Maroma, Mexiko](https://images.trvl-media.com/place/6160476/b607290e-1d31-4b7f-a67d-1d4664ebefd7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Maroma Beach 2 min drive \- 0.7 km - ![Paradise Beach](https://images.trvl-media.com/place/319626753171523276/7ad6fc8a-5f54-4022-a5d7-4c210d9c8511.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paradise Beach 8 min drive \- 5.3 km - Playa Paraiso Golf Course 6 min drive \- 4.3 km - Cirque du Soleil Boutique at Vidanta Riviera Maya 6 min drive \- 4.6 km - El Camaleón Mayakoba Golf Course 12 min drive \- 12.7 km ### Getting around - Cancun Intl. Airport (CUN) 40 min drive ### Restaurants - Alberca - Pool - Bar 14 min drive - El Pajarito 9 min walk - Preferred Beach Club 1 min walk - Geisha 13 min drive - La Brisa Buffet Restaurant 15 min drive ## About this property ### Catalonia Playa Maroma – All Inclusive Upscale family-friendly property near Maroma Beach At Catalonia Playa Maroma – All Inclusive, you can look forward to a free breakfast buffet, a nightclub, and a poolside bar. Indulge in a deep-tissue massage, a body wrap, and aromatherapy at Alegría Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Free in-room WiFi is available to all guests, along with a terrace and shopping on site. You'll also find perks like: - An outdoor pool and a children's pool - Free self parking - 2 outdoor tennis courts, babysitting (surcharge), and tour/ticket assistance - Multilingual staff, wedding services, and smoke-free premises - Guest reviews say great things about the dining options, beach locale, and helpful staff Room features All 404 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property. Extra amenities include: - Bathrooms with eco-friendly toiletries and showers - Wardrobes/closets, balconies, and childcare services ### All-inclusive details All-inclusive room rates at Catalonia Playa Maroma – All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages À la carte meals, snacks, and beverages included In-room minibar (all beverages included) ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Water activities Kayaking Scuba-diving lessons Snorkeling ### Land activities Fitness facilities Soccer Tennis Volleyball ### Lessons/classes/games Aerobics Dancing Pilates Water fitness Yoga ### Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances Theme parties ## Similar properties ![View from property](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/d876d904.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Riviera Paradise All Inclusive Playa del Carmen - 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All-inclusive 8.6 Excellent 617 reviews CA $363 CA $444 total includes taxes & fees May 3 - May 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=659684&PinnedHotelID=659684&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/2000000/1830000/1823100/1823032/7341795c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Coral & Turquesa All Inclusive Puerto Morelos - Pool - Hot tub - All-inclusive - Spa 8.4 Very good 2,673 reviews CA $256 CA $315 total includes taxes & fees May 4 - May 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-04&endDate=2026-05-05&selected=1823032&PinnedHotelID=1823032&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=1524371&PinnedHotelID=1524371&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1524371,15099903,659775,2661557,49260249) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:30 AM - 3 bars/lounges - 5 restaurants - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - Adelita - Ayami - El Pajarito - Mama Mia - Steakville ### Things to do - 2 outdoor tennis courts - Arcade/game room - Children's pool - Free children's club - Full-service spa - Gym - Hot tub - Nightclub - Outdoor pool - Playground - Sauna - Shopping - Steam room ### Family friendly - Arcade/game room - Children's pool - Free children's club - Free supervised activities for children - In-room babysitting (surcharge) - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service - Wedding services ### Outdoors - Garden - On the bay - On the beach - On the boardwalk/promenade - Terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 3 floors - 6 buildings - At least 80% lighting from LEDs - Banquet hall - Built in 2000 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Food and drink - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Ceiling fan - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - Phone - Safe - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 58.66 per accommodation, per night We have included all charges provided to us by the property. Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the spa This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Catalonia Maroma Catalonia Maroma Privileged Catalonia Privileged Catalonia Privileged All Inclusive Catalonia Privileged Maroma Catalonia Privileged Maroma All Inclusive All-inclusive property Privileged Maroma Catalonia Playa Maroma Del Carmen Catalonia Playa Maroma Hotel Playa Del Carmen Catalonia Privileged Maroma All Inclusive Playa del Carmen Catalonia Privileged oma Incl Catalonia Privileged Maroma All Inclusive Catalonia Playa Maroma – All Inclusive Playa del Carmen Catalonia Playa Maroma – All Inclusive All-inclusive property ## Frequently asked questions ### Does Catalonia Playa Maroma – All Inclusive have a pool? ### Is Catalonia Playa Maroma – All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Catalonia Playa Maroma – All Inclusive? ### What time is check-out at Catalonia Playa Maroma – All Inclusive? ### Are there all-inclusive benefits at Catalonia Playa Maroma – All Inclusive? ### Where is Catalonia Playa Maroma – All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Catalonia Playa Maroma – All Inclusive Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.4 Amenities ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 586 8 - Good 252 6 - Okay 132 4 - Poor 67 2 - Terrible 43 ## Reviews Verified ### 10/10 Excellent #### Adi Mar 8, 2026 Beautiful place, very clean, staff was beyond friendly ![](https://a.travel-assets.com/ugc/hotel-reviews/be25d11f-66f4-4946-b740-40d43ba1eb95-1772994091371.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Adi Stayed 6 nights in Feb 2026 Verified ### 10/10 Excellent #### Joseph Feb 14, 2026 Liked: Cleanliness, amenities, property conditions & facilities Excellent staff, beautiful beach, fantastic Bloved restaurant and Japenese grill ##### Joseph Stayed 7 nights in Feb 2026 Verified ### 10/10 Excellent #### Noora Feb 4, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean, great friendly service, all inclusive great, clean great beach and activities ![](https://a.travel-assets.com/ugc/hotel-reviews/5f3ce6ec-b14e-42a7-8119-df26bd2e242b-1770226127814.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c01cb7b5-f264-4068-b675-476c525a12fe-1770226129870.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f89d617a-e8c2-4f3c-8bd8-122c3d54cf4b-1770226132622.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e80e27ea-9bc5-48d4-9910-c80b5b7e0b53-1770226117262.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Noora Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### Serguei Jan 29, 2026 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff, good food, but most important - white sandy beeches with no seaweed and corals close to the shore. ##### Serguei Stayed 6 nights in Jan 2026 Verified ### 10/10 Excellent #### Ashish Jan 17, 2026 Liked: Cleanliness, amenities, property conditions & facilities Our second time staying atvthe resort. Clean , friendly staff and great food ##### Ashish Stayed 7 nights in Jan 2026 Verified ### 10/10 Excellent #### Wendy Feb 28, 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was very spacious and clean. Housekeeping came to the room at least two times a day providing fresh towels and tidied the room. The buffet restaurant has several food options. If you are looking for a more relaxed Cancun experience this hotel is the right choice. ![](https://a.travel-assets.com/ugc/hotel-reviews/6ee24f14-0402-48c0-bdb4-fc8f5acca8bc-1772306338056.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0a42ac22-08a1-413a-82f0-e65895d6e8ef-1772306339284.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2daffde0-0775-4316-bf28-ebfc96c38be6-1772306342055.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Wendy Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### gabriela Jan 14, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The breakfast had a lot of good and healthy options. All of them very tasty. Our room was clean and spacious with a little terrace very quiet. We had a very good stay ![](https://a.travel-assets.com/ugc/hotel-reviews/1d3d0cdf-0b2d-4865-bb9e-6ba22318f552-1768417948750.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5a0ad85d-4dd2-4f1e-91e7-287468a3431e-1768417939705.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9bcbf8c7-27a9-48e0-95bf-6b4afe67a2f9-1768417940139.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/eb4899fe-ef6e-4195-8d05-4dd4fb5dd22f-1768417949294.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### gabriela Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Gabriela Jan 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great resort. Clean, fun. Good restaurants and entertaining. Recommended. ##### Gabriela Stayed 7 nights in Dec 2025 Verified ### 4/10 Poor #### Cornelia Feb 6, 2026 Disliked: Amenities, property conditions & facilities Smelly rooms and big lines at the buffet, limited restaurants availability for dinner. ##### Cornelia Stayed 8 nights in Dec 2025 Verified ### 6/10 Okay #### Rosa Margarita Mar 8, 2026 Disliked: Amenities Our stay was 3 Nigts- rooms looked clean and we needed request to change the sheets these werw clean but some dark spots ( manchas) The water in the Jacuzzi was cold and the Water was not clear/clean. Swimming pool’s were clean and nice. Bathroom needs to have kleenex, body lotion and soap bar. Buffet restaurant food was good. Staff need improve their customer service skils. The beach is beutiful, We have a good time ##### Rosa Margarita Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### Maria Nov 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Rood was clean food was good staff was friendly ![Path to the beach ](https://a.travel-assets.com/ugc/hotel-reviews/1cce0f57-0b1a-47ac-a6ee-e8f8ef577610-1763264356055.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/31e87522-9e8d-4fb8-a784-47a22321979d-1763264354228.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Coffee area](https://a.travel-assets.com/ugc/hotel-reviews/0ab79fbe-c9e4-41ca-a5d8-16af0011b017-1763264356595.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Coatí ](https://a.travel-assets.com/ugc/hotel-reviews/4fc83133-b225-48fc-b4a7-d6c1a7b8ae91-1763264355272.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maria Stayed 6 nights in Nov 2025 Verified ### 10/10 Excellent #### Aleksandra Nov 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean and helpful staff ##### Aleksandra Stayed 7 nights in Oct 2025 Verified ### 8/10 Good #### Joan Jan 7, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a lovely interaction with the mama and baby spider monkey and staff gave me bananas to feed them. Great memory! ##### Joan Stayed 7 nights in Oct 2025 Verified ### 10/10 Excellent #### Natalie Nov 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great and the staff was amazing. I would maybe recommend tastier food at the buffet , but otherwise everything else was amazing. ##### Natalie Stayed 5 nights in Oct 2025 Verified ### 6/10 Okay #### Rainer Jan 25, 2026 Liked: Cleanliness The renovated room was moldy and not nice at all. We got a bit better one the next day though. Room was clean. Food was average, restaurants were better but hard to book as many are closed several days a week. Beach is nice. Generally we found it expensive for what it offers. ##### Rainer Stayed 7 nights in Dec 2025 Verified ### 6/10 Okay #### Maria de los angeles Dec 31, 2025 Liked: Cleanliness, staff & service We didn't get the room we reserved, no sleepers, no robe, no upgrade was offered. The staff was fantastisc in all restaurants and around the hotel. The wild life is kept free and in great condition, very nice having them around. ##### Maria de los angeles Stayed 4 nights in Dec 2025 Verified ### 10/10 Excellent #### Tami Nov 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Overall wonderful! Friendly staff, beautiful resort, delicious food, and great nightly entertainment. We loved it all. ##### Tami Stayed 4 nights in Nov 2025 Verified ### 8/10 Good #### Natalya Jan 14, 2026 Liked: Cleanliness, amenities Clean room, friendly staff. Water in our room wasn’t hot. We complained couple of time, but nothing was done. ##### Natalya Stayed 9 nights in Jan 2026 Verified ### 10/10 Excellent #### Jose Antonio Oct 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the beach area, the staff are incredible, always welcoming people and very helpful. The Animation group is excellent. ##### Jose Antonio Stayed 7 nights in Oct 2025 Verified ### 10/10 Excellent #### Rymma Nov 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful hotel! We had a great time there with the kids! What a beautiful shore and beach! Gorgeous pool! Excellent Wi-Fi speed throughout the hotel, on the beach, and in the room. Friendly staff! Great choice of restaurants! Service, cleanliness, comfort! We really liked this hotel, I recommend it! ![](https://a.travel-assets.com/ugc/hotel-reviews/19ef87a3-fcee-41c5-88b8-dc2309c9e571-1764238073857.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f6d8aefd-10da-4567-9ca7-21bf1044f64c-1764238079896.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9195f00c-fe2f-436b-b6ca-6fce5a7f364c-1764238079329.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a746a525-cecd-401c-92b7-e0b4e7022171-1764238084527.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rymma Stayed 9 nights in Nov 2025 Verified ### 8/10 Good #### Mariia Sep 12, 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities Family friendly hotel ##### Mariia Stayed 9 nights in Sep 2025 Verified ### 10/10 Excellent #### Renee Feb 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff were wonderful! The room had some issues but biggest issue was the App the hotel uses to book reservations at the restaurants. Most of us could not access the App and when we did it was very difficult for a group to get reservations. We had help once from Guest Services. They need a new system!! ![](https://a.travel-assets.com/ugc/hotel-reviews/af108e5f-1ff6-4fd9-8196-107c853d8573-1769967308200.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2d46dc1b-0822-4862-9bac-be0db212db24-1769967297882.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6294aadb-c710-41c1-85ea-6d6f7f27382b-1769967310095.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9f46c914-4ec8-4c33-9b6b-157e82f13cfa-1769967306307.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Renee Stayed 7 nights in Jan 2026 Verified ### 10/10 Excellent #### Diana Milena Oct 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an amazing time . The staff always making sure you feel like home . Definitely coming back . Also, very family oriented resort 🙂 ![](https://a.travel-assets.com/ugc/hotel-reviews/611be6a1-ae11-45f2-80ee-ac08037904ca-1761585377358.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Diana Milena Stayed 4 nights in Oct 2025 Verified ### 10/10 Excellent #### Aus Nov 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was the highlight of the stay for sure. Beach was awesome of course! Food was good but not the best; need to improve at desserts. Also need more beach parties or parties at the disco.. ##### Aus Stayed 5 nights in Nov 2025 Verified ### 10/10 Excellent #### Patrick Alexander Dec 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel needs to bring back the food trailers!!! One of the best parts of hanging out at the pool and beach is now gone. ##### Patrick Alexander Stayed 7 nights in Nov 2025 ### Expedia's Latest Trends ### Hotels > - [Hyatt Centric Playa del Carmen - Downtown House & Beach House](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Centric-Playa-Del-Carmen-Downtown-House-Beach-House.h11620473.Hotel-Information) > - [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > - [Sunset Fishermen Beach Resort Playa del Carmen - All inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sunset-Fishermen-Beach-Resort-Playa-Del-Carmen.h884898.Hotel-Information) > - [Singular Joy Downtown Residences](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Singular-Joy-Downtown-Hotel-Residences.h33690351.Hotel-Information) > - [Ahava Hotel](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ahava-Hotel-By-GuruHotel.h46223173.Hotel-Information) > - [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > - [Kaab South Beach by The Spot Rentals](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Kaab-South-Beach-By-The-Spot-Rentals.h66861818.Hotel-Information) > - [Sabbia 302 by Tripintravel](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sabbia-302-By-Tripintravel.h27289289.Hotel-Information) > - [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > - [Miranda Condos by Happy Address](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Miranda-Condos-By-Happy-Address.h32268496.Hotel-Information) > - [2 Bedrooms Master Suite within Grand Bliss Riviera Maya by Vidanta ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-2-Bedrooms-Master-Suite-Within-Grand-Bliss-Riviera-Maya-By-Vidanta.h30360667.Hotel-Information) > - [Playa Kaan 20 by Vimex](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Playa-Kaan-20-By-Vimex.h20252078.Hotel-Information) > - [The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) > - [Pueblito Escondido Luxury by Mistik](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Pueblito-Escondido-Luxury-By-Mistik.h1746066.Hotel-Information) > - [Singular Dream Beach Residences](https://www.expedia.ca/Playa-Del-Carmen-Hotels-SINGULAR-DREAM-BY-BUNIK.h77028471.Hotel-Information) > - [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > - [Palmares by Playa Moments](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palmares-By-Playa-Moments.h18047435.Hotel-Information) > - [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > - [ Select Club at Sandos Caracol All Inclusive - Adults Only Area](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-Select-Club-Adults-Only-All-Inclusive.h4799416.Hotel-Information) > - [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > - [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > - [Arenis Playa del Carmen by Stella Rentals](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Arenis.h41264628.Hotel-Information) > - [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > - [Hotel Riu Palace Mexico - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Mexico-All-Inclusive.h487012.Hotel-Information) > - [Trendy Space, Prime Location, Roof Pool, Gym!](https://www.expedia.ca/Playa-Del-Carmen-Hotels-NEW-Trendy-Space.h103775235.Hotel-Information) > - [Tukan Hotel Playa del Carmen](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Tukan-Hotel-Beach-Club.h1046894.Hotel-Information) > - [Menesse on the Beach](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Menesse-On-The-Beach.h33346555.Hotel-Information) > - [Menesse 32 - 106](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Menesse-32-106.h33015704.Hotel-Information) > - [The Reef Playacar Beach Resort & Spa](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information)