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Catalonia Privileged Maroma - All Inclusive

Photo gallery for Catalonia Privileged Maroma - All Inclusive

Featured Image
On the beach, white sand
On the beach, white sand
On the beach, white sand
Outdoor pool

Overview of Catalonia Privileged Maroma - All Inclusive

VIP Access

Catalonia Privileged Maroma - All Inclusive

4 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationMaroma Beach2 min walk
  • Popular LocationEl Manglar Golf Course8 min drive
  • Popular LocationTres Rios Ecopark18 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)40 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Catalonia Privileged Maroma - All Inclusive is near theme parks and on the beach. Grand Coral Golf Riviera Maya and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Playa del Carmen Main Beach. Traveling with kids? Consider 3D Museum of Wonders, or check out an event or a game at Mario Villanueva Stadium Madrid. With kayaking, scuba diving, and snorkeling nearby, you'll find plenty of adventures in the water.

What's nearby

  • Maroma Beach - 2 min walk
  • El Manglar Golf Course - 8 min drive
  • El Camaleon Mayakoba Golf Course - 16 min drive
  • Tres Rios Ecopark - 18 min drive
  • Grand Coral Golf Riviera Maya - 19 min drive

Restaurants

  • El Pajarito — 1 min walk
  • Toscana — 1 min walk
  • Terrace Tapas Lounge & Bar — 11 min walk
  • Burger Stop — 18 min walk
  • Cirque Du Soleil Joya — 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

About this property

Catalonia Privileged Maroma - All Inclusive

4-star beach property with a full-service spa
Catch some rays at the beach or spend the day relaxing at Catalonia Privileged Maroma - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. All 404 rooms feature thoughtful touches like free minibar items and slippers, plus free WiFi, free wired Internet, and plasma TVs with cable channels. Guests will also find balconies or patios, room service, and coffee makers.
Catalonia Privileged Maroma - All Inclusive offers 404 accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies or patios. Plasma televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alegría SPA has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 6 restaurants and 1 coffee shop/café
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Conveniences

  • Gift shop/newsstand
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Russian
  • Spanish

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 6 2021 to December 31 2021 (dates subject to change):
  • Children's club
  • Entertainment facilities
  • Supervised childcare

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 30 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Catalonia Maroma
Catalonia Maroma Privileged
Catalonia Privileged
Catalonia Privileged All Inclusive
Catalonia Privileged Maroma
Catalonia Privileged Maroma All Inclusive All-inclusive property
Privileged Maroma
Catalonia Playa Maroma Del Carmen
Catalonia Playa Maroma Hotel Playa Del Carmen
Catalonia Privileged Maroma All Inclusive Playa del Carmen
Catalonia Privileged oma Incl
Catalonia Privileged Maroma All Inclusive
Catalonia Privileged Maroma - All Inclusive Playa del Carmen

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 479 out of 996 reviews
5 - Excellent 48%
Rating 4 - Good. 338 out of 996 reviews
4 - Good 34%
Rating 3 - Okay. 117 out of 996 reviews
3 - Okay 12%
Rating 2 - Poor. 30 out of 996 reviews
2 - Poor 3%
Rating 1 - Terrible. 32 out of 996 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
.
Stayed 7 nights in Oct 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 6 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that its literally in the tropical forest.
Stayed 7 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this resort are wonderful. Always friendly and helpful. The beach is beautiful. (Yes there was a lot of seaweed, but they do their best to clean it up, and that is just a natural occurrence along the whole coast right now…) One suggestion I would make is for check in staff to have a policy to tell people not to feed the wildlife. There are signs everywhere but I witnessed several people feeding them. (May be due to the signs being in English/Spanish-a personal statement at check in for people who don’t speak those languages might be helpful…) And personally I love the coaties and other animals, but since some people complain about them-I recommend they choose a different vicinity to visit if it’s going to bother them. The coaties, lizards, etc. are part of the experience. I have stayed at various resorts in Riviera Maya and this is my favorite. Good for families, couples, singles. Not a party resort-but plenty of entertainment and plenty of opportunities to just relax.
Stayed 5 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 4 nights in Oct 2021