4/10 Poor
Eguono
Travelled with partner
Jan 30, 2023
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was all inclusive but the food in dining hall was repetitive. They'd serve dinner leftovers as part of lunch. Waitstaff were awesome.
Staff was too hungry for tips. Its not a tip if everyone just expects you to give them money just for asking them a question or getting a shuttle ride. The bathroom tub at our original room was falling apart. Grout missing with hole. We requested a different room but it was worst. The shower leaked everywhere and we had to get extra towels everyday to soak up water leakage. Room was a soaking mess. It needs a lot of work. Entrance looks old. The shower handle came off because its so old. They fixed it promptly but the patch up job was terrible and the water was shooting out the handle when you turn the shower on. They need to maintain the appearance of the buildings and rooms. Its old and falling apart. The general bathroom at the pool was disgusting and falling apart. It needs to be repaired and updated. Its shameful. Our housekeeper was amazing. Overall, a good resort if these issues were resolved.
Eguono
Stayed 6 nights in Jan 2023