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BlueBay Grand Esmeralda All Inclusive

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2 outdoor pools
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
2 outdoor pools
2 outdoor pools

Overview of BlueBay Grand Esmeralda All Inclusive

BlueBay Grand Esmeralda All Inclusive

4.0 star property

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Carretera Federal Chetumal, Puerto Juarez Km.300, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationQuinta Avenida12 min walk
  • Popular LocationPlaya del Carmen Main Beach15 min walk
  • AirportPlaya Del Carmen, Quintana Roo (PCM)15 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal19 min walk

Room options

About this area

Playa del Carmen

BlueBay Grand Esmeralda All Inclusive is located in Ejidal, a neighborhood in Playa del Carmen, and is near theme parks and on the beach. Xcaret Eco Theme Park is a popular attraction and the area's natural beauty can be seen at Playa del Carmen Main Beach and Maroma Beach. Traveling with kids? Consider Cenote Chaak Tun, or check out an event or a game at Mario Villanueva Stadium Madrid. Scuba diving, snorkeling, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Playa del Carmen travel guideOpens in a new window
Map

What's nearby

  • Cenote Chaak Tun - 10 min walk
  • Central Square - 12 min walk
  • Quinta Avenida - 12 min walk
  • Playa del Carmen Main Beach - 15 min walk
  • Playa del Carmen Maritime Terminal - 19 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • Mu. Burgerhouse - 3 min walk
  • Cheester Es Pasta - 4 min walk
  • La Floresta - 6 min walk
  • El Nero - 6 min walk
  • El Fogon - 7 min walk

About this property

BlueBay Grand Esmeralda All Inclusive

4-star all-inclusive property located in Ejidal
Playa del Carmen Main Beach is located near BlueBay Grand Esmeralda All Inclusive, which provides a free breakfast buffet, a poolside bar, and a grocery/convenience store. With a white sand beach, sun loungers, and beach umbrellas, this property is the perfect place to soak up some sun. Treat yourself to aromatherapy, a body wrap, or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants. The gym offers yoga classes and aerobics classes; other things to do include rowing/canoeing, kayaking, and windsurfing. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool
  • Free self parking
  • An outdoor tennis court, concierge services, and a porter/bellhop
  • Wedding services, a computer station, and multilingual staff
  • Guest reviews give good marks for the helpful staff and overall condition
Room features
All 979 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free stocked minibars and free WiFi. Guests reviews give good marks for the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Childcare services, free infant beds, and free extra beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Balconies or patios, ceiling fans, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a USD 125 fee, and antigen/rapid COVID-19 testing is available for a USD 25 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily
  • 6 restaurants
  • 4 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Aerobics classes
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Motorized watercraft
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Cable/satellite channels
  • LCD TV
  • Pay movies

Food and drink

  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony or patio

More

  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Playa del Carmen
Playa del Carmen
Ejidal
Ejidal
Family-friendly
Family-friendly
Free WiFi
Free WiFi
4 star
4 star
All-inclusive resort
All-inclusive resort

Policies

Check-in

Check-in from 3 PM - 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.54 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa

Property is also known as

Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property

Frequently asked questions

Does BlueBay Grand Esmeralda All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at BlueBay Grand Esmeralda All Inclusive?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at BlueBay Grand Esmeralda All Inclusive on Mar 2, 2023 start from CA $307.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is BlueBay Grand Esmeralda All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at BlueBay Grand Esmeralda All Inclusive?

Self parking is free at this property.

What time is check-in at BlueBay Grand Esmeralda All Inclusive?

Check-in is from 3 PM - 1:00 AM.

What time is check-out at BlueBay Grand Esmeralda All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at BlueBay Grand Esmeralda All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is BlueBay Grand Esmeralda All Inclusive located?

Nestled on the beach, this Ejidal property is within 1 mi (2 km) of Cenote Chaak Tun and Playa del Carmen Main Beach. Mercado Playa del Carmen and Central Square are also within 15 minutes.

BlueBay Grand Esmeralda All Inclusive Reviews

BlueBay Grand Esmeralda All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 249 out of 1035 reviews" "
" "10 - Excellent 24%
Rating 8 - Good. 292 out of 1035 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 224 out of 1035 reviews" "
" "6 - Okay 22%
Rating 4 - Poor. 137 out of 1035 reviews" "
" "4 - Poor 13%
Rating 2 - Terrible. 133 out of 1035 reviews" "
" "2 - Terrible 13%

7.3/10

Cleanliness

7.4/10

Staff & service

6.7/10

Amenities

6.5/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Eguono

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was all inclusive but the food in dining hall was repetitive. They'd serve dinner leftovers as part of lunch. Waitstaff were awesome. Staff was too hungry for tips. Its not a tip if everyone just expects you to give them money just for asking them a question or getting a shuttle ride. The bathroom tub at our original room was falling apart. Grout missing with hole. We requested a different room but it was worst. The shower leaked everywhere and we had to get extra towels everyday to soak up water leakage. Room was a soaking mess. It needs a lot of work. Entrance looks old. The shower handle came off because its so old. They fixed it promptly but the patch up job was terrible and the water was shooting out the handle when you turn the shower on. They need to maintain the appearance of the buildings and rooms. Its old and falling apart. The general bathroom at the pool was disgusting and falling apart. It needs to be repaired and updated. Its shameful. Our housekeeper was amazing. Overall, a good resort if these issues were resolved.
Stayed 6 nights in Jan 2023

10/10 Excellent

Reina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was uncertain about going back due to the negative reviews. I decided to give it a try and was not disappointed. The experience was great. The service was excellent and my family and I enjoyed our stay.
Stayed 7 nights in Jan 2023

10/10 Excellent

Francisco Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay to enjoy a relaxing vacation! Food was great!
Stayed 1 night in Jan 2023

10/10 Excellent

Karelys

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Una atención súper especial

2/10 Terrible

Brekon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Requires maintenance, smelly must in all rooms. Pics not reflecting the reality of the facilities.

8/10 Good

alejandra

Travelled with family
Liked: Staff & service, amenities
Pool area is good, its a big hotel so it seems not to crowded. Mini-shuttles service is not to good so be prepared to walk. Service is ok, staff is nicer with people who don't speak spanish (sad). There is anlot of seeweed at the beach(i know no the hotel's fault). Overall a good expierence but there are better hotels on the area.

6/10 Okay

Doris J

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Please be advised this is not a 5 star hotel, a 3 at the most. I give the staff an A for their effort and service, everyone is friendly and helpful. Restaurants: there are only 2 buffets, they are on opposite sides, one by the beach and the other by the lobby. It is a very long walk between the two, taking a golf cart is the best option unless you like walking. The food was ok, nothing special, at times there were not too many options to choose from especially for those with dietary restrictions. The waiters provided great service, within a few minutes of sitting at the table, a waiter would always come to take beverage orders. The room: our room was cleaned every day, we always had fresh towels. The room is dated and smelled moldy, the bathroom had a sewer smell every time the toilet was flushed and water was running. The pool: looks incredibly old and dirty The beach: small dirty beach with white sand and lots of seaweed Lounge chairs: there were not enough chairs by the poolside or beach, people had to lay on their towels on the sand. The hotel just hasn’t been taken care of, it has a concrete kind of floor throughout that makes it look old and dirty, huge leaks in the lobby. The walking distance is very far, they have golf carts which you can call and request for a ride. Poolside entertainment and night shows were ok. There were animals that were lurking in front of the buffet and constantly went inside to steal food, and licked the reusable plastic cups.

8/10 Good

Lorena

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort , has everything you need to have an amazing vacation. I will be coming back.

6/10 Okay

Michael, Idaho Falls

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is great. Property is great. Wish the rooms were larger. Having the rooms far from the main buffet restaurant sure is a pain. Be prepared to walk 15 minutes there and back for each meal. They say they have golf cart shuttle service with pickup points, but they only take people with luggage to their rooms for checkin or checkout, so there is never room to get a ride.

2/10 Terrible

Zirevan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was second time at this property. This time the property was dirty and needs a lot improvement throughout the whole resort