Carretera Federal Chetumal, Puerto Juarez Km.300, Playa del Carmen, QROO, 77710
Explore the area
Popular LocationQuinta Avenida12 min walk
Popular LocationPlaya del Carmen Main Beach15 min walk
AirportPlaya Del Carmen, Quintana Roo (PCM)5 min drive
Popular LocationMaroma Beach23 min drive
Choose dates to view prices
About this area
Playa del Carmen
BlueBay Grand Esmeralda All Inclusive is located in Ejidal, a neighborhood in Playa del Carmen, and is near theme parks and on the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. Traveling with kids? Consider 3D Museum of Wonders, or check out an event or a game at Mario Villanueva Stadium Madrid. Scuba diving, snorkeling, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Upscale property on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at BlueBay Grand Esmeralda All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
BlueBay Grand Esmeralda All Inclusive offers 979 accommodations with free minibar items and safes. Rooms open to balconies or patios. LCD televisions come with pay movies.
Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
BlueBay SPA has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with hot springs/mineral springs, a spa tub, and a steam room.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
All-inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site antigen/rapid COVID-19 testing is available for a USD 25 fee; reservations required for on-site testing
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Food and drink
Free buffet breakfast available daily 7:00 AM–11:00 AM
6 restaurants
4 bars/lounges and 1 poolside bar
24-hour room service
Things to do
2 outdoor pools
Aerobics classes
Billiards/pool table
Canoeing
Children's pool
Fitness center
Full-service spa
Kayaking
Motorized watercraft
Playground
Sailing
Sauna
Shopping
Spa tub
Tennis
Volleyball
Windsurfing
Yoga classes
Family friendly
2 outdoor pools
Children's pool
Free children's club
Free cribs/infant beds
Free rollaway/extra beds
Free supervised childcare
Grocery/convenience store
In-room child care (surcharge)
Laundry facilities
Playground
Conveniences
ATM/banking services
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Library
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services
Business services
Business center
Computer station
Meeting room
Outdoors
Beach loungers
Beach umbrellas
Beachfront location
Garden
Terrace
Spa
8 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hot springs/mineral springs
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Spa open daily
Spa tub
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
You'll be asked to pay the following charges at the property:
A tax is imposed by the city: USD 1.43 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa
Property is also known as
Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property
Frequently asked questions
Yes, this property has 2 outdoor pools and a children's pool.
As of Jun 25, 2022, prices found for a 1-night stay for 2 adults at BlueBay Grand Esmeralda All Inclusive on Jun 26, 2022 start from CA $247.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, pets are not allowed at this property.
Self parking is free at this property.
Check-in is from 3 PM - 1:00 AM.
Check-out is at noon.
Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.
Nestled on the beach, this Ejidal property is within a 15-minute walk of Central Square and Quinta Avenida. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 1 mi (2 km).
Overall score and ratings
3.4
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.
We stayed at this resort for 6 days 5 nights. I’ll admit I was a little scared after reading all of the horrible reviews for this place but we went anyway and I’m glad we did! We got to the resort a little after 2pm and got checked in right away. Our rooms were in building 6 so we hopped on a golf cart and they gave us a ride although I’m not sure why everyone complains it’s too much walking. For us it was nothing! Rooms were clean and mini fridge was stocked daily. They did forget towels on day but we simply asked and got new ones immediately! The beach was covered in sea weed for most of our trip but so was the resorts on both sides of ours and it’s nothing they can control. We did see crews out daily working endlessly to rake and try to control it. One day they did have the beach almost clear for about an hour! We didn’t mind as we spent most of our time in the beautiful pools or at the magnificent lagoon that’s a few short minutes down the beach (you have to see it, waters clear as day!) we loved all of the food. Drinks were endless, facility was clean, and staff was very friendly! We are planning on going back next year with the whole family! Thank you blue bay for a great vacation!
Stayed 5 nights in May 2022
4/5 Good
Galina
Travelled with family
May 26, 2022
Liked: Staff & service
Rooms are very old and not updated.
Bathroom has current leakage which was noted to personal and no one fixed and cleaned for a week.
Sea is full of sea weed and not acceptable AT ALL. We did not come to sit in a pool.
Entertainment and transportation were good
Do not stay here. Worst experience. We arrived there on Wednesday night. We checked-in and sent us to our room. When we got to the room, we opened the door and the room was already occupied by people inside. We tried to talk to the staff and they tried to relocate us to another room, but we paid extra for the beach view. They said they couldn’t help us and we went back to reception. We spoke with the same girl that helped us at the concierge desk again. She did not apologize and just said that we could talk to her supervisor, but that was all they had to offer. We talked to the concierge manager and he said the reception manager wasn’t there. We had to accept the room and come back at 7 am to reception. We arrived at the hotel at 9:30 pm and we finally got to a only room at midnight. The room smelled like mold, with mold on the walls. The fan was basically about to fall off the ceiling and the shower drain didn't work. The next morning we woke up early and we were there at 7:00 am. They said the manager wasn’t there and we should wait until 9:00. We were furious. We left our luggage and we went for breakfast. When we came back at 9 am they had a room ready for us that wasn’t beach view. We said we didn’t want it and they have no choice after we lost our day because of them. The manager refused to come talk to us and the staff available tried to help us as much as they could. After us fighting a lot, losing the day, we got free massage and we were able to schedule our diners.
Buena condición limpieza animación muy agradable y buena …. La comida no me gusto mucho lo mismo día y noche fría los restaurantes no había espacio no puede entrar … en la noche debería tener más aerea para estar solo hasta 11 pm