Title: Hotel Riu Palace Mexico - All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Riu Palace Mexico - All Inclusive Family fun on the beach, with 4 outdoor pools, near Playacar Golf Club ## Photo gallery for Hotel Riu Palace Mexico - All Inclusive ![4 outdoor pools, pool umbrellas, sun loungers - Hotel Riu Palace Mexico - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/effdff1d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Jetted tub - Hotel Riu Palace Mexico - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/cb9b7ec5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Riu Palace Mexico - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/8e469165.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Hotel Riu Palace Mexico - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/9afc66b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Hotel Riu Palace Mexico - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/09d49dc3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Riu Palace Mexico - All Inclusive is near Quinta Avenida, offering a free breakfast buffet and swim-up bars. Guests enjoy white sand beaches, sun loungers, massages, six restaurants including Italian, fitness classes, helpful staff, and a prime beach location. ## Reviews 9.0 Wonderful ## Popular amenities - Hot tub - Bar - Spa ## Room options ### Check availability for these dates Tonight [Dec. 14 - Dec. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=487012&PinnedHotelID=487012&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=487012&PinnedHotelID=487012&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 15 - Dec. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=487012&PinnedHotelID=487012&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=487012&PinnedHotelID=487012&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=487012&PinnedHotelID=487012&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=487012&PinnedHotelID=487012&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=487012&PinnedHotelID=487012&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=487012&PinnedHotelID=487012&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 44 of 44 rooms ### View all photos for Junior Suite (Superior (U)) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Superior (U)) 8.0 Very good 15 reviews ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Separate bedroom Ceiling fan Blackout drapes/curtains Separate bathtub and shower - 420 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Suite (U) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/4cc31112.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (U) 10.0 Exceptional 2 reviews ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Blackout drapes/curtains Ceiling fan Eco-friendly toiletries Private bathroom - 506 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, Jetted Tub (U) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/1d4503e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Jetted Tub (U) 10.0 Exceptional 3 reviews ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Blackout drapes/curtains Ceiling fan Eco-friendly toiletries Private bathroom - 506 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite Deluxe ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/0d5c0e70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Deluxe - 505 sq ft - Sleeps 3 ### View all photos for Suite Junior ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/5d421ba4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior 10.0 Exceptional 1 review - 419 sq ft - Sleeps 4 ### View all photos for Suite Junior with Garden View ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/4e6cdd3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Garden View - 419 sq ft - Sleeps 4 ### View all photos for Suite Junior ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/f0092737.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 419 sq ft - Sleeps 4 ### View all photos for Room Superior ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/95947ec6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 419 sq ft - Sleeps 4 ### View all photos for Suite Deluxe ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/30b5a29c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Deluxe - 505 sq ft - Sleeps 3 ### View all photos for Junior Suite (M) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (M) 8.6 Excellent 7 reviews ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Separate bedroom Ceiling fan Blackout drapes/curtains Separate bathtub and shower - 420 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Junior Suite (L) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (L) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Separate bedroom Ceiling fan Blackout drapes/curtains Separate bathtub and shower - 420 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Junior Suite (Superior (L)) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Superior (L)) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Separate bedroom Ceiling fan Blackout drapes/curtains Separate bathtub and shower - 420 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Junior Suite (E) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (E) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Separate bedroom Ceiling fan Blackout drapes/curtains Separate bathtub and shower - 420 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Junior Suite (Superior (E)) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Superior (E)) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Separate bedroom Ceiling fan Blackout drapes/curtains Separate bathtub and shower - 420 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Junior Suite, Garden View (M) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Garden View (M) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Separate bedroom Ceiling fan Blackout drapes/curtains Separate bathtub and shower - 420 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Junior Suite (B2C) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (B2C) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Blackout drapes/curtains Ceiling fan Separate bathtub and shower Hair dryer - 420 sq ft - Sleeps 4 - 1 Double Bed ### View all photos for Junior Suite (Superior, B2C-US) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Superior, B2C-US) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Blackout drapes/curtains Ceiling fan Separate bathtub and shower Hair dryer - 420 sq ft - Sleeps 4 - 1 Double Bed ### View all photos for Suite (B2C-US) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/4cc31112.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (B2C-US) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Separate bedroom Ceiling fan Blackout drapes/curtains Eco-friendly toiletries - 506 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, Jetted Tub (B2C) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/1d4503e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Jetted Tub (B2C) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Blackout drapes/curtains Ceiling fan Private bathroom Jetted bathtub - 506 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite (M) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/4cc31112.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (M) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Blackout drapes/curtains Ceiling fan Separate bathtub and shower Hair dryer - 506 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Suite, Jetted Tub (M) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/1d4503e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Jetted Tub (M) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Blackout drapes/curtains Ceiling fan Eco-friendly toiletries Private bathroom - 506 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Suite (L) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/4cc31112.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (L) 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Blackout drapes/curtains Ceiling fan Separate bathtub and shower Hair dryer - 501 sq ft - Sleeps 3 - 2 Double Beds OR 1 King Bed ### View all photos for Suite, Jetted Tub (L) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/1d4503e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Jetted Tub (L) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Blackout drapes/curtains Ceiling fan Eco-friendly toiletries Private bathroom - 506 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite (B2C-CA) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (B2C-CA) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Separate bedroom Ceiling fan Blackout drapes/curtains Separate bathtub and shower - 420 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite (Superior | B2C-CA) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Superior | B2C-CA) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Separate bedroom Ceiling fan Blackout drapes/curtains Separate bathtub and shower - 420 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Suite (B2C-CA) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/4cc31112.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (B2C-CA) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Blackout drapes/curtains Ceiling fan Separate bathtub and shower Hair dryer - 506 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Suite, Jetted Tub (B2C-CA) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/4cc31112.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Jetted Tub (B2C-CA) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Separate bedroom Ceiling fan Blackout drapes/curtains Eco-friendly toiletries - 506 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite (Superior | C) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Superior | C) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Separate bedroom Ceiling fan Blackout drapes/curtains Separate bathtub and shower - 420 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed ### View all photos for Junior Suite (C) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (C) 9.4 Exceptional 3 reviews ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Blackout drapes/curtains Ceiling fan Separate bathtub and shower Hair dryer - 420 sq ft - Sleeps 4 - 1 Double Bed ### View all photos for Suite, Jetted Tub (C) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/1d4503e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Jetted Tub (C) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Blackout drapes/curtains Ceiling fan Private bathroom Jetted bathtub - 506 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Suite (C) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/4cc31112.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (C) 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Separate bedroom Ceiling fan Blackout drapes/curtains Eco-friendly toiletries - 506 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### Junior Suite, Garden View (U) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Blackout drapes/curtains Ceiling fan Separate bathtub and shower Hair dryer - Sleeps 3 - 3 King Beds ### Junior Suite, Garden View (Elite Club, U) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Blackout drapes/curtains Ceiling fan Separate bathtub and shower Hair dryer - Sleeps 2 - 1 King Bed ### Junior Suite (Elite Club, Swim-Up, U) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Blackout drapes/curtains Ceiling fan Separate bathtub and shower Hair dryer - Sleeps 2 - 1 King Bed ### Suite, Garden View (Elite Club, U) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Blackout drapes/curtains Ceiling fan Separate bathtub and shower Hair dryer - Sleeps 2 - 1 King Bed ### Suite (Swim-Up, U) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Blackout drapes/curtains Ceiling fan Separate bathtub and shower Hair dryer - Sleeps 2 - 1 King Bed ### Junior Suite (Adults Only, U) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Separate bedroom Ceiling fan Blackout drapes/curtains Separate bathtub and shower - 1 bedroom - Sleeps 3 - 2 Double Beds OR 1 King Bed ### Junior Suite, Garden View (C) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Blackout drapes/curtains Ceiling fan Separate bathtub and shower Hair dryer - Sleeps 3 - 3 King Beds ### Junior Suite, Garden View (Elite Club, C) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Blackout drapes/curtains Ceiling fan Separate bathtub and shower Hair dryer - Sleeps 2 - 1 King Bed ### Junior Suite (Elite Club, Swim-Up, C) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Blackout drapes/curtains Ceiling fan Separate bathtub and shower Hair dryer - Sleeps 2 - 1 King Bed ### Suite, Garden View (Elite Club, C) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Blackout drapes/curtains Ceiling fan Separate bathtub and shower Hair dryer - Sleeps 2 - 1 King Bed ### Suite (Swim-Up, C) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Blackout drapes/curtains Ceiling fan Separate bathtub and shower Hair dryer - Sleeps 2 - 1 King Bed ### Junior Suite (Adults Only, C) ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Separate bedroom Ceiling fan Blackout drapes/curtains Separate bathtub and shower - 1 bedroom - Sleeps 3 - 2 Double Beds OR 1 King Bed ### View all photos for Junior Suite (U) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (U) 8.6 Excellent 81 reviews ### Highlights Balcony Separate sitting area Air conditioning Flat-screen TV Separate bedroom Ceiling fan Blackout drapes/curtains Separate bathtub and shower - 420 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19140000/19138900/19138867/52fe08ca_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 691 reviews CA $153 CA $192 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=893fe749-f866-43be-a318-7c2c73d67325&top_cur=CAD) Ad ![5 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4490000/4488600/4488514/973869ee_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Paradisus Playa del Carmen – Riviera Maya - All Inclusive Luis Donaldo Colosio - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,005 reviews CA $638 CA $780 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=893fe749-f866-43be-a318-7c2c73d67325&top_cur=CAD) Ad ![On the beach, white sand, beach umbrellas, beach towels](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4310000/4308800/4308703/269bdd84_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Luis Donaldo Colosio - Pool - Hot tub - Breakfast included - All-inclusive 8.6 Excellent 1,005 reviews CA $494 CA $606 total includes taxes & fees Dec 18 - Dec 19 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information?chkin=2025-12-18&chkout=2025-12-19&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=893fe749-f866-43be-a318-7c2c73d67325&top_cur=CAD) Ad ![Serves breakfast, lunch, and dinner](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/66000000/65730000/65722800/65722721/6887e277_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### 12 Bees Hotel Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Business services 8.8 Excellent 266 reviews CA $48 CA $62 total includes taxes & fees Dec 18 - Dec 19 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-12-Bees-Hotel.h65722721.Hotel-Information?chkin=2025-12-18&chkout=2025-12-19&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=893fe749-f866-43be-a318-7c2c73d67325&top_cur=CAD) Ad ![Property grounds](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1700000/1696100/1696083/56f29e39_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Riviera Maya Suites Downtown Playa del Carmen - Pool - Pet-friendly - Kids pool - Parking included 9.4 Exceptional 438 reviews CA $101 CA $126 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riviera-Maya-Suites.h1696083.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=893fe749-f866-43be-a318-7c2c73d67325&top_cur=CAD) Ad ![Interior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/34000000/33280000/33273200/33273173/a9831c9c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,006 reviews CA $140 CA $176 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Antera-Hotel-Residences.h33273173.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=893fe749-f866-43be-a318-7c2c73d67325&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1870000/1862900/1862827/88b9cb7b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive Maroma - On private beach - Pool - Hot tub - All-inclusive 9.6 Exceptional 1,412 reviews CA $941 CA $941 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Maroma-Beach-Riviera-Cancun-Adults-Only-All-Inclusive.h1862827.Hotel-Information?chkin=2025-12-17&chkout=2025-12-18&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=893fe749-f866-43be-a318-7c2c73d67325&top_cur=CAD) Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/3b6ecf2c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 1,733 reviews CA $718 CA $718 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=893fe749-f866-43be-a318-7c2c73d67325&top_cur=CAD) Ad ![2 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/2000000/1790000/1785200/1785105/3712490a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Blue Diamond Luxury Boutique - All Inclusive - Adults Only Riviera Maya - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 922 reviews CA $498 CA $606 total includes taxes & fees Dec 25 - Dec 26 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Blue-Diamond-Luxury-Boutique-All-Inclusive-Adults-Only.h1785105.Hotel-Information?chkin=2025-12-25&chkout=2025-12-26&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=893fe749-f866-43be-a318-7c2c73d67325&top_cur=CAD) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/98000000/97870000/97861600/97861543/3c634c9f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Riviera Maya EDITION At Kanai Maroma - Pool - Hot tub - Spa - Pet-friendly 9.8 Exceptional 88 reviews CA $828 CA $1,138 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Riviera-Maya-EDITION-At-Kanai.h97861543.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=893fe749-f866-43be-a318-7c2c73d67325&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Riu-Palace-Mexico-All-Inclusive.h487012.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Riu-Palace-Mexico-All-Inclusive.h487012.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.60756%2C-87.09231&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BBbojg5Aigxt0pmNuxFUmhH4xpU=) Avda. Xaman-Ha, Manzana 3, Lote 4, Condominio Playacar, Playa del Carmen, QROO, 77710 #### What's nearby - Piste Cyclable sur Paseo Xaman-Ha \- 2 min walk \- 0.2 km - Playacar Beach \- 8 min walk \- 0.7 km - Playacar Golf Club \- 8 min walk \- 0.7 km - Mayan Ruins of Playacar \- 14 min walk \- 1.2 km - Quinta Avenida \- 5 min drive \- 3.2 km #### Getting around - Cancun Intl. Airport (CUN) - 52 min drive #### Restaurants - ‪Viva Wyndham Maya - ‬5 min walk - ‪rosa roja - ‬1 min walk - ‪Bar Arrecife - ‬10 min walk - ‪La Terraza - ‬5 min walk - ‪Turquesa - ‬7 min walk ## About this property ### Hotel Riu Palace Mexico - All Inclusive Upscale all-inclusive property near Quinta Avenida Playacar Golf Club is located near Hotel Riu Palace Mexico - All Inclusive, which provides a free breakfast buffet, a swim-up bar, and a poolside bar. This property is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. Indulge in a massage at Renova, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, dinner, and Italian cuisine. Fitness classes are offered at the health club; other things to do include kayaking, surfing/body boarding, and windsurfing. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi. Other perks at this property include: - 4 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar - Free self parking - Limo/town car service, tennis courts, and a bike on site - A billiards/pool table, ATM/banking services, and an elevator - Guest reviews give top marks for the beach locale and helpful staff Room features All 434 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property. Extra conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with eco-friendly toiletries and separate tubs/showers - Flat-screen TVs with satellite channels - Balconies, separate sitting areas, and coffee/tea makers ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and select beverages included 24-hour room service (limited menu) In-room minibar (all beverages included) In-room liquor dispensers Meals and beverages at companion properties ### Activities and facilities/equipment All non-motorized water sports are included. ### Water activities Snorkeling Windsurfing ### Land activities Fitness facilities Tennis Volleyball ### Lessons/classes/games Dancing Yoga ### Entertainment Onsite entertainment and activities Access to offsite nightclubs Onsite live performances ## Similar properties ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/590000/580700/580668/ed91d476.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Playacar - All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,004 reviews CA $716 CA $871 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=580668&PinnedHotelID=580668&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1380000/1370100/1370022/c3cac549.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Palace Riviera Maya - All Inclusive Playacar - Pool - Hot tub - Breakfast included - All-inclusive 9.2 Wonderful 2,564 reviews CA $358 CA $437 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=1370022&PinnedHotelID=1370022&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/530000/528400/528309/3c4c7efc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Yucatan - All Inclusive Playacar - Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 1,000 reviews CA $267 CA $327 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=528309&PinnedHotelID=528309&HadPinnedHotel=true®ionId=-1&adults=2) ![5 bars/lounges, swim-up bar, poolside bar](https://images.trvl-media.com/lodging/1000000/490000/487100/487013/c7109a5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Tequila - All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 1,001 reviews CA $249 CA $305 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=487013&PinnedHotelID=487013&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/890000/889900/889874/fa2a319e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iberostar Waves Tucán - All Inclusive Playacar - Pool - All-inclusive - Spa - Kids pool 8.6 Excellent 1,009 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=889874&PinnedHotelID=889874&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/068cd362.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iberostar Waves Quetzal - All Inclusive Playacar - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,004 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=428594&PinnedHotelID=428594&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/50000/41100/41060/2b7579b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Playacar Palace All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,000 reviews CA $557 CA $678 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=41060&PinnedHotelID=41060&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/993bbde1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,869 reviews CA $390 CA $475 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers, lifeguards on site](https://images.trvl-media.com/lodging/1000000/480000/470900/470879/d6937191.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Hideaway Playacar All Inclusive - Adults only Playacar - Pool - All-inclusive - Spa - Parking included 8.6 Excellent 1,000 reviews CA $385 CA $475 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=470879&PinnedHotelID=470879&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/570000/569300/569233/b48d28a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viva Azteca by Wyndham, A Trademark All Inclusive Resort Playacar - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,003 reviews CA $546 CA $665 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=569233&PinnedHotelID=569233&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Limo/town car service - Free uncovered self parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:30 AM - 4 bars/lounges - 6 restaurants - A coffee shop/cafe - A poolside bar - A swim-up bar ### Restaurants on site - Don Julian - Krystal - La Bodega - La Dolce Vita - Miyagi ### Things to do - 4 outdoor pools - Bicycle storage - Bicycles - Billiards/pool table - Children's pool - Fitness classes - Free children's club - Full-service spa - Health club - Hot tub - Kayaking - Personal motorized watercraft - Playground - Sailing - Sauna - Shopping - Snorkeling - Surfing/bodyboarding - Tennis - TV in common areas - Volleyball - Windsurfing ### Family friendly - 4 outdoor pools - Children's pool - Free children's club - Laundry facilities - Living room - Playground ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage ### Guest services - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Computer station - Meeting room ### Outdoors - Beach loungers - Beach towels - Garden - On the beach - Pool loungers - Pool umbrellas - Vegetable garden ### Full-service spa - Spa open daily - Spa treatment rooms - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 100% renewable energy - 3 floors - Art Deco architecture - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Humane treatment of captive wild animals - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Eco-friendly toiletries - Electrical adapters - Energy-saving switches in guestrooms - Iron/ironing board - Laptop-compatible safe - LED lighting - Living room - Phone - Recycling - Separate sitting area - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:30 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Riu Palace Riu Palace All Inclusive Riu Palace Mexico Riu Palace Mexico All Inclusive Riu Palace Mexico All Inclusive Playa del Carmen Riu Mexico Riu Palace Mexico Hotel Riu Palace Mexico Playa Del Carmen Riu Palace Playa Del Carmen Riu Playa Del Carmen Rui Palace Mexico Mexico Palace Riu Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen Riu Mexico Inclusive inclusiv ## Frequently asked questions ### Does Hotel Riu Palace Mexico - All Inclusive have a pool? ### How much does it cost to stay at Hotel Riu Palace Mexico - All Inclusive? ### Is Hotel Riu Palace Mexico - All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Hotel Riu Palace Mexico - All Inclusive? ### What time is check-out at Hotel Riu Palace Mexico - All Inclusive? ### Are there all-inclusive benefits at Hotel Riu Palace Mexico - All Inclusive? ### Where is Hotel Riu Palace Mexico - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Riu Palace Mexico - All Inclusive Reviews ## Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 659 8 - Good 199 6 - Okay 83 4 - Poor 32 2 - Terrible 31 ### 9.2/10 Cleanliness ### 9.4/10 Staff & service ### 8.8/10 Amenities ### 8.8/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Ashley Dec 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was amazing. All the staff was wonderful. This was a great trip! Highly recommend this hotel! ![](https://a.travel-assets.com/ugc/hotel-reviews/7a71c157-c12f-46b2-9256-e482e5e6bba4-1765390597905.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d6e3907d-20da-49c6-905e-47d9b2dc2d9f-1765390598689.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/641d7253-c2a3-4dcf-bdbc-e073ec6345fc-1765390617121.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e9e04385-e998-4334-bc33-805a0a6360b8-1765390602893.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ashley Stayed 8 nights in Dec 2025 ### 10/10 Excellent #### Robert Dec 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was very clean, staff very helpfull, and thw resort itself screams "VACATION" ##### Robert Stayed 10 nights in Nov 2025 ### 10/10 Excellent #### Sandra Nov 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great Hotel and great Staff. Very clean rooms and food was great. beautiful beach ##### Sandra Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Jason Oct 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful stay great service, clean rooms, pools were perfect. Would stay here again. ![](https://a.travel-assets.com/ugc/hotel-reviews/c5834a2b-1ba3-4e08-beaa-8b344ad55b4c-1761821869596.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jason Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Abraham Sep 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Shops nearby and pool excellent ##### Abraham Stayed 4 nights in Sep 2025 ### 8/10 Good #### LYUBOV Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very nice hotel rooms need some upgrade. food was OK ##### LYUBOV Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Pavel Oct 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My wife and I spent a wonderful 10 days at this hotel. The service was excellent, the food is very fresh and delicious, the staff was attentive and polite, everything was very clean, and the staff were constantly doing something to keep everything sparkling.Best restaurant at hotel is it steake house. ##### Pavel Stayed 10 nights in Oct 2025 ### 10/10 Excellent #### Marisol Sep 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I had a great experience, the staff was amazing. ##### Marisol Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Coby Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We love this resort. It’s always clean and amazing the stuff goes above and beyond to make sure all of our needs are met ##### Coby Stayed 4 nights in Sep 2025 ### 8/10 Good #### Rickell Nov 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property could have more beer options like Modelo or Pacifico. These beers are at almost every party in the USA so was odd they did not have. My husband was hoping to have more authentic Mexican options for breakfast. The staff was amazing and the property is always beautiful and nice. We will go back to this property it is very nice. ##### Rickell Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Benjamin Oct 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We just stayed 7 days at the Palace Mexico. About halfway through I started looking for things I would consider negative. I sincerely have nothing negative to say. The resort is clean, the staff is incredibly nice and helpful. The beach is perfect and the buffets are varied and tasty. The beds are comfortable and the rooms are a good size. We look forward to returning. ##### Benjamin Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Rebecca Jul 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities This RIU is definitely a favorite of mine. The location is perfect, the beach is beautiful, and the staff go above and beyond. ##### Rebecca Stayed 8 nights in Jul 2025 ### 10/10 Excellent #### Leslie May 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly and beautiful resort, was the most relaxing place I’ve ever stayed at. ##### Leslie Stayed 3 nights in May 2025 ### 8/10 Good #### Gorjana Apr 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendy staff Great lobby bar Access to all specialty restaurants without making reservations ##### Gorjana Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Christopher Apr 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff and resort were both wonderful, had an amazing time! ##### Christopher Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### shane Jun 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities The service and facilities were excellent we will be back again. I highly recommend ##### shane Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Juan C Mar 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing place beautiful area and great service and entertainment! Food is amazing as well! ##### Juan C Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Alma R Jun 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities I like the property location. The team is absolutely outstanding. The food is really good. Rooms are immaculate. ##### Alma R Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Amber May 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a lovely stay. The staff was amazing and attentive. The property was clean ##### Amber Stayed 5 nights in May 2025 ### 10/10 Excellent #### Marie Lourde Mar 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very helpful with everything on the property. ##### Marie Lourde Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Raven May 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were the out most welcoming and very hard working. So much to do. The beach was so beautiful. The Rui hotel is a great place to stay. ##### Raven Stayed 6 nights in May 2025 ### 6/10 Okay #### Ralph Jun 18, 2025 Liked: Cleanliness Disliked: Amenities Property was comfortable and calming. However, there wasn’t many activities or things to do. ##### Ralph Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Jorge Apr 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel with an excellent service, foods , drinks, and great and safe environment. Definitely recommend to friends and family ##### Jorge Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### IRINA Mar 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was amazing. Property was very well kept and amazing location. Food was excellent. Really happy with my stay. ##### IRINA Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Leshanea Apr 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Dining options were so on point, and the hours for some of the snack, dessert and drink options were great.. lobby area was very clean and entertainment was so nice and wide opened promenade area — overall a great place to stay ##### Leshanea Stayed 3 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hacienda-Tres-Rios-Resort-Spa-Nature-Park-All-Inclusive.h1897464.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) > > [Devossion By Live Aqua Playa del Carmen All Inclusive - 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