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On the beach, beach volleyball, kayaking
On the beach, beach volleyball, kayaking
3 outdoor pools
View from Room

Guest reviews

4.8/5 Exceptional
19 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
All-inclusive
Air conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationMaroma Beach1 min walk
Popular LocationTres Rios Ecopark17 min drive
Popular LocationEl Camaleon Mayakoba Golf Course18 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)42 min drive

Choose dates to view prices

  • Elite Bungalow, Overwater

    Room amenities

    • 811 sq ft
    • Ocean view
    • Sleeps 2
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  • Bungalow, Overwater

    5/5 guest room rating

    Room amenities

    • 600 sq ft
    • Ocean view
    • Sleeps 2
    More detailsBungalow, Overwater

About this area

Playa del Carmen

Located in Playa del Carmen, Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma is on the beach. Playa del Carmen Maritime Terminal and El Camaleon Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Mamitas Beach Club. Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Stadium Madrid or El Rey Polo Country Club. Take the opportunity to explore the area for water adventures such as scuba diving.

Visit our Playa del Carmen travel guide
Map
Popular Location

What's nearby

  • Maroma Beach - 1 min walk
  • Tres Rios Ecopark - 17 min drive
  • El Camaleon Mayakoba Golf Course - 18 min drive
  • Grand Coral Golf Riviera Maya - 19 min drive
  • Punta Esmeralda Beach - 24 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant with a bar offering local and international cuisine. Serves breakfast, lunch and dinner.

About this property

Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

Adults-only beachfront property
Spend the day catching some rays at the beach, relaxing by one of Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma's 3 outdoor swimming pools or pampering yourself at the full-service spa. All 30 individually decorated rooms feature free WiFi and MP3 docks. Guests will find upscale amenities, such as private plunge pools and indoor private hot tubs, along with thoughtful touches including free minibar items and bathrobes.
Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma offers 30 forms of accommodation with private plunge pools and indoor private hot tubs. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate dining areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Coffee/tea makers and free minibar items are provided. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free international calls are provided (restrictions may apply). Additionally, rooms include MP3 docking stations and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Other inclusions

Round-trip airport transfers

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self parking
  • Free uncovered valet parking

Food and drink

  • 1 restaurant and 3 coffee shops
  • 5 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Dry-cleaning service
  • Separate dining area

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Picnic area
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • No lift (single-level property)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Free international calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Private plunge pool
  • Private indoor hot tub
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Each guestroom is kept vacant for a minimum of 72 hours between bookings
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines

We should mention

Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma and receive a full refund?
Yes, Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma offers free cancellation on select room rates, because flexibility matters! Please refer to Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has 3 outdoor pools.
Is Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking and valet parking are free at this property.
What time is check-in at this property?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Is this property all-inclusive?
Yes, the property is all-inclusive.
Where is Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma located?
This Playa del Carmen resort is on the beach, 0.1 mi (0.1 km) from Maroma Beach, and within 9 mi (15 km) of El Camaleon Mayakoba Golf Course and Tres Rios Ecopark. Mamitas Beach Club and Playa del Carmen Main Beach are also within 12 miles (20 km).

Guest reviews

Overall score and ratings for Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

4.8
Exceptional
5 - Excellent
15
4 - Good
4
3 - Okay
0
2 - Mediocre
0
1 - Poor
0
4.9
Cleanliness
4.8
Service and Staff
4.9
Amenities
5.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

By far the best vacation we've ever been on. The place is beautiful and the staff go above and beyond. Our butlers were William and Mauricio, they made sure our ever need was taken care of. If want good drinks go find Salmone she was outstanding. She always made us 2 at a time and knew how long it took us to drink them and would have more ready and delivered to our room before we ran out. We went to the dinner "colors" and it was such a unique experience. Also tried.out the restaurants at the hotel. I can't say anything bad about this place, did we run into a few small little issue's yes but the good ones made up for the other's so not even worth mentioning. I highly highly recommend this place and we will definitely be going back!

Stayed 5 nights in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall overpriced. But excellent service and fabulous accommodations and food.

Stayed 2 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

Great installations and property. Service quality was wildly inconsistent. One step outside of the hotel beach and there is garbage everywhere.

Stayed 4 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it

Beautiful rooms excellent food. Very nice and helpful staff. You will have a very carefree relaxing luxurious stay here. But make sure you book a car from the airport. Waited 2 hours for a cab . The beach is clean but shallow. And bring 5 dollar bills, the staff appreciates tips. Relaxing and not boring. GOOD FOOD.

Stayed 3 nights in Jan 2020