Title: Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only Beachfront property with 5 restaurants and 4 outdoor pools ![Exterior](https://images.trvl-media.com/lodging/23000000/22680000/22671200/22671135/60827229.jpg?impolicy=resizecrop&rw=598&ra=fit) ![5 restaurants, international cuisine](https://images.trvl-media.com/lodging/23000000/22680000/22671200/22671135/fbab565a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/23000000/22680000/22671200/22671135/e1817d0e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/23000000/22680000/22671200/22671135/3a9d3f42.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/23000000/22680000/22671200/22671135/84699d41.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palafitos Overwater Bungalows, steps from Maroma Beach's crystal waters, offers a roundtrip airport shuttle. Guests enjoy peaceful moments on the sun-filled terrace or in the garden. Attentive staff and WiFi in common areas enhance this luxury escape. VIP Access 9.8 Exceptional ## Popular amenities - - - Free airport shuttle - Bar - All-inclusive - Pool VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=22671135&PinnedHotelID=22671135&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=22671135&PinnedHotelID=22671135&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=22671135&PinnedHotelID=22671135&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=22671135&PinnedHotelID=22671135&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=22671135&PinnedHotelID=22671135&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=22671135&PinnedHotelID=22671135&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=22671135&PinnedHotelID=22671135&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=22671135&PinnedHotelID=22671135&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 2 of 2 rooms ![1 bedroom, free minibar, desk, soundproofing](https://images.trvl-media.com/lodging/23000000/22680000/22671200/22671135/d882de5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### OVERWATER BUNGALOW 9.4 Exceptional 11 reviews ### Highlights Soundproofed Air conditioning Free minibar items Smart TV Separate bedroom Hair dryer Bathrobes Rainfall showerhead - 600 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![1 bedroom, free minibar, desk, soundproofing](https://images.trvl-media.com/lodging/23000000/22680000/22671200/22671135/d882de5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### PALAFITOS ELITE OVERWATER BUNGALOW ### Highlights Soundproofed Air conditioning Free minibar items Smart TV Separate bedroom Hair dryer Bathrobes Rainfall showerhead - 600 sq ft - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed ## You may also like Ad ![On the beach, white sand, beach cabanas, sun loungers](https://images.trvl-media.com/lodging/69000000/68900000/68897700/68897680/30c9f9a1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Impression Moxché by Secrets – Adults Only – All Inclusive Corasol - Pool - All-inclusive - Spa - Pet-friendly 9.6 Exceptional 223 reviews CA $1,670 CA $1,670 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=fef33240-ca21-41a4-9e44-3e8ed4efbfc3&top_cur=CAD) Ad ![Ocean Studio with Plunge Pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70890000/70882500/70882476/0943f1d6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Etéreo, Auberge Collection Maroma - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.72346%2C-86.97829&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cMOFYZJ-pBayPkmbtBQq-aYChuw=) Carretera Cancun Tulum, Km 55.3, Playa del Carmen, QROO, 77710 #### What's nearby - Maroma Beach - 6 min walk - 0.6 km - Cirque du Soleil Boutique at Vidanta Riviera Maya - 15 min drive - 9.2 km - Tres Rios Ecopark - 17 min drive - 7.7 km - El Camaleón Mayakoba Golf Course - 17 min drive - 10.2 km - Paradise Beach - 18 min drive - 9.5 km #### Getting around - Cancun Intl. Airport (CUN) - 42 min drive #### Restaurants - ‪Preferred Club Lounge - ‬13 min drive - ‪Preferred Beach Club - ‬13 min drive - ‪El Pajarito - ‬12 min drive - ‪Rendezvous Bar - ‬12 min drive - ‪Aromes - ‬13 min drive ## About this property ### Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only Luxury all-inclusive property near Maroma Beach At Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only, you can look forward to a free roundtrip airport shuttle, a terrace, and a garden. This property is a great place to bask in the sun with a private beach and kayaking. Indulge in some rest and relaxation at Náay spa, the onsite spa. Be sure to enjoy international cuisine and ocean views at the 5 on-site restaurants. Enjoy the gym, as well as activities like volleyball. Stay connected with free WiFi in public areas, and guests can find other amenities such as 6 bars. You'll also enjoy the following perks during your stay: - 4 outdoor pools - Free self parking and valet parking - A 24-hour front desk, motorized watercraft on site, and a banquet hall - Local meal delivery service - Guest reviews speak highly of the helpful staff Room features All guestrooms at Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only boast perks such as air conditioning and free stocked minibars, as well as amenities like sound-insulated walls and bathrobes. More conveniences in all rooms include: - Rainfall showers, free toiletries, and hair dryers - 55-inch Smart TVs with cable channels - Wardrobes/closets, daily housekeeping, and electrical adapters/chargers ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Food and beverages All à la carte meals, snacks, and beverages included 24-hour room service In-room minibar (all beverages included) ### Water activities Kayaking ### Land activities Volleyball ### Entertainment Onsite entertainment and activities ## Similar properties ![Private beach, white sand, snorkeling, 2 beach bars](https://images.trvl-media.com/lodging/2000000/1860000/1854500/1854474/ef6391f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only Maroma - On private beach - Pool - Breakfast included - All-inclusive 9.6 Exceptional 172 reviews CA $684 CA $842 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=1854474&PinnedHotelID=1854474&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/2000000/1870000/1862900/1862827/15c9ab47.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Secrets Maroma Beach Riviera Cancun - 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Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 924 reviews CA $1,818 CA $1,818 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=2406344&PinnedHotelID=2406344&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour free roundtrip airport shuttle on request - Free secured, uncovered self parking on site - Free secured, uncovered valet parking on site ### Food and drink - 5 restaurants - 6 bars/lounges ### Restaurants on site - OVERWATER GRILL & WINE BA ### Things to do - 4 outdoor pools - Full-service spa - Gym - Kayaking - Personal motorized watercraft - Volleyball ### Family friendly - 4 outdoor pools - Separate bedroom - Soundproofed rooms ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Outdoors - Garden - On a private beach - Terrace ### Full-service spa - Spa open daily ### Accessibility - Hardwood flooring in public areas - Hardwood flooring in room - No elevator ### More - Banquet hall - Designated smoking areas - Mediterranean architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 55-inch smart TV with cable channels ### Food and drink - Free bottled water - Free stocked minibar - Limited room service - Meal delivery service - Restaurant dining guides ### More - Access via exterior corridors - Air conditioning - Desk - Electrical adapters - Iron/ironing board - Phone - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ## Important information ### Optional extras - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 08203073 ### We should mention This property does not have elevators Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ## Frequently asked questions ### Does Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only have a pool? > Yes, this property has 4 outdoor pools. ### How much does it cost to stay at Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only? > As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only on Nov 1, 2025 start from CA $2,224.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only? > Self parking and valet parking are free at this property. ### What time is check-in at Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only? > Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only? > Check-out is at noon. Late check-out is available for a fee. ### Does Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only provide a shuttle to the airport? > Yes, there's a free airport shuttle that runs on request. ### Are there all-inclusive benefits at Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only? > Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, volleyball, and more. ### Where is Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only located? > Nestled on the beach, this Maroma property is within 1 mi (2 km) of Virgen Beach and Maroma Beach. Paradise Beach is 0.5 mi (0.9 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 10 Cleanliness ### 9.8 Amenities ### 10 Staff & service ### 9.8 Eco-friendliness ### 9.8 Property conditions & facilities 10 - Excellent 137 8 - Good 5 6 - Okay 3 4 - Poor 5 2 - Terrible 1 ### 10/10 Excellent #### Roberto Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect and luxurious. ![](https://a.travel-assets.com/ugc/hotel-reviews/2183f321-c8d8-4afe-a3df-153aa6ae8402-1760998534755.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b6377398-ede6-4e66-af10-586508f54dbf-1760998531656.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e655dbdc-54ee-4b4b-9f9d-13940d8ef342-1760998533944.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ae859ad6-8081-482c-be58-6b2ef1612314-1760998534996.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Roberto Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Jessica May 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities A wonderful vacation, can’t wait to go back ##### Jessica Stayed 10 nights in Apr 2025 ### 10/10 Excellent #### AMIT Jun 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Palafitos is one of the best places I have ever stayed. I am going to visit Mexico and stay at Palafitos again. The area, view from rooms, accommodation standards, restaurants, staffs, I mean, everything is just great about Palafitos. ##### AMIT Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Danette K Jul 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was fabulous. Everything about this resort is fabulous. We’ll go back at least once or twice a year. Love it!!! ##### Danette K Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### raul Jun 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best vacation spot. ##### raul Stayed 5 nights in May 2024 ### 10/10 Excellent #### Megan May 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We are going back! The service was like nothing I have ever experienced. We went for a week and it was perfect ##### Megan Stayed 6 nights in Apr 2025 ### 6/10 Okay #### Marijan Aug 27, 2025 Unique was only restaurant at Palafitos Ocean was not swimmable and smells around the area on the beach not so good ( poor conditions in that department), room didn’t have iron, around the pool no one is asking for drinks, cleanliness at the pool poor. Butlers have a nice smile but work is small. Spa excellent. Entertainment 5 out of 10 Overall 5 out of 10 ##### Marijan Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Robert Apr 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pilar, Aimee, and Alberto are the best! ##### Robert Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Tiffany Apr 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing ##### Tiffany Stayed 4 nights in Apr 2025 ### 2/10 Terrible #### PARAS Jul 21, 2025 Disliked: Cleanliness, property conditions & facilities Lots of seaweeds and no view. ##### PARAS Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Juan Aug 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed a lot the Palafitos, it was an amazing experience, the staff so friendly, the food and drinks are great, overall 5 plus stars. ##### Juan Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Jay Jan 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Outstanding everything! What a great quote getaway ##### Jay Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Nancy Mar 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Unbelievably excellent. Best service ever. ##### Nancy Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Jake Sep 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff, restaurant, hotel, and property was amazing. If I could give more than 5 stars I would! ##### Jake Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Michael Feb 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Incredible experience The over the water bungalows were incredible. The room was beautiful and the service was top notch. The staff was so friendly and so accommodating. It was the experience of a lifetime and it was made so much better by everyone and everything. Thank you ![](https://a.travel-assets.com/ugc/hotel-reviews/C837E3488F280878885B341A7BD99E91E65E6D461740264988158.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michael Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Diane Oct 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me and my husband celebrated our 15 year anniversary and were treated like royalty throughout our whole trip. The staff treated us as if we were the only ones on the resort and were available for us 24/7 and always checked on us and our needs. El Dorado Resort was also very well maintained and had beautiful grounds, restaurants, beach, and pools. ##### Diane Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Danette Kay Nov 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything about this resort is perfect. The butlers are the best and the food and drink staff. You want for nothing. Enrique and Pilar our butlers were fantastic. Food is fabulous!! ##### Danette Kay Stayed 7 nights in Nov 2024 ### 8/10 Good #### jaman Sep 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful, great staff/service Beautiful resort with great service. Our Butlers Samantha and William made sure we had everything we needed for a relaxing vacation. Shout out to the sommelier Miguel for giving advice on tequila and wine during our stay. There isn't much to do on the resort but if you want a relaxing stay Palafitos has it. ##### jaman Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Kyle Apr 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really enjoyed this property! We went for my wife’s birthday and the staff really goes over the top to celebrate the special occasion. Our butler Alain and Janet were wonderful and accommodating. We will be back in the future! ##### Kyle Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Yuri Feb 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the best experience for your money in cancun and playa del carmen combined, we stayed at the overthe water bungalows and they were incredible the food was amazing, our 2 butlers william and yazer were outstanding, they brought to our terrace over the ocean and our private pool everything and anything we needed, from food, drinks floaties, champagne , water etc the experience of a bungalow over water where you ahve your own private pool and privacy, as well as walk down to the beach facing the sunset everyday was breathtaking. our new favorite place in the cancun area, and we have stayed in about 25 top of the line 5 stars properties in this area thru the years ##### Yuri Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Verified traveller Mar 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful week Everything was perfect, from the moment we arrived until the sad day we left. The entire staff were kind and always responsive, taking care of your every need. And the food at palificos was impressive ##### Verified traveller Stayed 5 nights in Mar 2024 ### 10/10 Excellent #### Eugenio Oct 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place for adult . Very beautiful . The food is amusing . I will come back for sure. ##### Eugenio Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Kyle Brandon May 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Right from touch down at the airport we were treated so well. The staff and service was exceptional. From your personal butler to the property maintenance staff, everyone was so friendly all the time. The attention to detail and cleanliness was amazing and every request was fulfilled. Thank you Janet and Aldo as well as the transportation guy in the resort, and everyone else for making it such a pleasurable trip. The food at the resturant was amazing for breakfast, lunch and dinner and room service snacks were also amazing. The property and amenities were great including the spa, beach and pools. They worked tirelessly go get rid of the sargassium that washed ashore. We will definatly be back and add on a few extra days. ##### Kyle Brandon Stayed 3 nights in May 2025 ### 10/10 Excellent #### Perry parviz Sep 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very beautiful, excellent friendly staff, great food, very clean, very quiet, very safe. Do not fall for the "sales consultation". Total waste of time and rip off. Stay clear no matter what they offer you. Other than that very bad "sales" experience, the stay was wonderful. Don't feel bad to tell them no! ##### Perry parviz Stayed 5 nights in Sep 2024 ### 4/10 Poor #### juan carlos May 27, 2024 Liked: Cleanliness, staff & service I wish i could say positive things but bothing like the video and pics my villa was surrounded with seaweed and the water didnt look like advertised As far as the room it was ok... the electricity outlets did not work and had to get them replaced for the price yiur paying u would expect everything to be in working order. Also the telephone in the room did not work couldnt call front desk or request room service from phone in room i personally would not pay to stay there again ##### juan carlos Stayed 3 nights in May 2024 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - 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