Title: Sandos Caracol Nature Resort & Water Park All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=919643&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sandos Caracol Nature Resort & Water Park All Inclusive Family fun on the beach, with 2 outdoor pools, near Gran Coyote Golf ## Photo gallery for Sandos Caracol Nature Resort & Water Park All Inclusive ![Aerial view - Sandos Caracol Nature Resort & Water Park All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/1f06ce43.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Sandos Caracol Nature Resort & Water Park All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/e12610e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - Sandos Caracol Nature Resort & Water Park All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/f0bb0bbb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Sandos Caracol Nature Resort & Water Park All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/44de19a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Sandos Caracol Nature Resort & Water Park All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/1f980c07.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sandos Caracol Eco Resort - All Inclusive offers a peaceful retreat with access to a nearby golf course and Quinta Alegría Shopping Mall. Guests relax on white sand beaches, rejuvenate at SPA SANDOS, and dine at nine distinctive on-site restaurants. ## Reviews 7.0 Good ## Popular amenities - Hot tub - Bar - All-inclusive - Breakfast included - Pool ## Room options ### Check availability for these dates Tonight [Dec. 10 - Dec. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=919643&PinnedHotelID=919643&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=919643&PinnedHotelID=919643&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 11 - Dec. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=919643&PinnedHotelID=919643&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=919643&PinnedHotelID=919643&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=919643&PinnedHotelID=919643&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=919643&PinnedHotelID=919643&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=919643&PinnedHotelID=919643&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=919643&PinnedHotelID=919643&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 31 of 31 rooms ### View all photos for Room Superior with Pool View ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/66fe3230.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with Pool View - 419 sq ft - Sleeps 4 ### View all photos for Suite Master with Pool View ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/689f1aab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master with Pool View - 667 sq ft - Sleeps 4 ### View all photos for Suite Premium with Pool View ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/f4b3f8be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Premium with Pool View - 667 sq ft - Sleeps 4 ### View all photos for Room Superior ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/6ed4c108.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 322 sq ft - Sleeps 4 ### View all photos for Pool View Superior ![Pool View Superior](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/836c527a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pool View Superior ### Highlights Balcony Air conditioning Free minibar items Plasma TV Blackout drapes/curtains Ceiling fan Hair dryer Bathrobes - 420 sq ft - Ocean view - Sleeps 4 - 2 Queen Beds OR 1 King Bed ### View all photos for Pool View Penthouse ![Pool View Penthouse](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/314121bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pool View Penthouse ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items Plasma TV Blackout drapes/curtains Separate bedroom Ceiling fan - 667 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed and 1 Twin Sofa Bed ### View all photos for Pool View 1 Bedroom Suite ![Pool View 1 Bedroom Suite](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/07690497.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pool View 1 Bedroom Suite 7.4 Good 12 reviews ### Highlights Balcony Air conditioning Free minibar items Plasma TV Blackout drapes/curtains Separate bedroom Ceiling fan Hair dryer - 667 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed and 1 Twin Sofa Bed ### View all photos for Eco Family Superior ![Eco Family Superior](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/9f5e38af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Eco Family Superior 8.2 Very good 140 reviews ### Highlights Balcony Air conditioning Free minibar items Plasma TV Renovated in 2017 Blackout drapes/curtains Ceiling fan Hair dryer - 322 sq ft - Sleeps 4 - 1 King Bed and 1 Twin Bunk Bed ### View all photos for Eco Family Suite ![Eco Family Suite](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/cf7f5b4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Eco Family Suite 8.4 Very good 9 reviews ### Highlights Balcony Air conditioning Free minibar items Plasma TV Renovated in 2017 Blackout drapes/curtains Separate bedroom Ceiling fan - 441 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed and 1 Twin Bunk Bed ### View all photos for Eco Family Penthouse ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/0284a62f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Eco Family Penthouse 8.2 Very good 11 reviews ### Highlights Balcony Air conditioning Free minibar items Plasma TV Blackout drapes/curtains 2 bedrooms Ceiling fan Hair dryer - 689 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed and 1 Large Twin Bunk Bed ### View all photos for Superior Select Adults Only ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/9e6e63dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Select Adults Only 7.2 Good 32 reviews ### Highlights Balcony Air conditioning Free minibar items Plasma TV Blackout drapes/curtains Ceiling fan Hair dryer Bathrobes - 420 sq ft - Sleeps 2 - 1 King Bed OR 2 Queen Beds ### View all photos for Deluxe Select Adults Only ![Deluxe Select Adults Only](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/a8fdb346.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Select Adults Only 8.8 Excellent 9 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items Plasma TV Blackout drapes/curtains Ceiling fan Hair dryer - 441 sq ft - Sleeps 2 - 1 King Bed and 1 Twin Sofa Bed ### View all photos for Penthouse Select Adults Only ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/b086f573.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse Select Adults Only 7.6 Good 7 reviews ### Highlights Balcony Air conditioning Free minibar items Plasma TV Blackout drapes/curtains Separate bedroom Ceiling fan Hair dryer - 667 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Twin Sofa Bed ### View all photos for Suite Superior with View ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/61d821c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior with View - 441 sq ft - Sleeps 2 ### View all photos for Suite Superior with View ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/62ce3ddd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior with View - 441 sq ft - Sleeps 3 ### View all photos for Suite Superior with View ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/e8127966.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior with View - 441 sq ft - Sleeps 4 ### View all photos for Suite Superior with View ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/bba8f417.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior with View - 441 sq ft - Sleeps 3 ### View all photos for Suite Superior with View ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/de780d62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior with View - 441 sq ft - Sleeps 4 ### View all photos for Suite Superior with View ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/777f5ae2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior with View - 441 sq ft - Sleeps 5 ### View all photos for Suite Superior with View ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/312cb00a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior with View - 441 sq ft - Sleeps 3 ### View all photos for Suite Superior with View ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/424ccd84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior with View - 441 sq ft - Sleeps 4 ### View all photos for Suite Superior with View ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/030de8bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior with View - 441 sq ft - Sleeps 5 ### View all photos for Suite Premium with Garden View ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/6bc26e9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Premium with Garden View - 688 sq ft - Sleeps 2 ### View all photos for Suite Premium with Garden View ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/b8d2134a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Premium with Garden View - 688 sq ft - Sleeps 2 ### View all photos for Suite Premium ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/4cf3f7b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Premium - 688 sq ft - Sleeps 3 ### View all photos for Suite Premium ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/96ed3832.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Premium - 688 sq ft - Sleeps 4 ### View all photos for Suite Premium ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/2b5b0ae6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Premium - 688 sq ft - Sleeps 4 ### View all photos for Suite Premium with Garden View ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/11b912bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Premium with Garden View - 688 sq ft - Sleeps 5 ### View all photos for Suite Premium with Garden View ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/06c32ef5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Premium with Garden View - 688 sq ft - Sleeps 4 ### View all photos for Suite Premium with Garden View ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/1f30aa78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Premium with Garden View - 688 sq ft - Sleeps 4 ### View all photos for Suite Premium with Garden View ![Free minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/75d0fb58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Premium with Garden View - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.66194%2C-87.03936&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Bntf1BnUhlcjdsKHhDh6PPU5bcs=) Carretera Cancún Chetumal Km. 295, Playa del Carmen, QROO, 77710 #### What's nearby - Playa Xcalacoco \- 14 min walk \- 1.2 km - Gran Coyote Golf \- 5 min drive \- 1.8 km - Quinta Avenida \- 9 min drive \- 5.3 km - Xcaret Eco Theme Park \- 23 min drive \- 15.8 km - Maroma Beach \- 28 min drive \- 16.1 km #### Getting around - Cancun Intl. Airport (CUN) - 46 min drive #### Restaurants - ‪La Laguna - ‬5 min walk - ‪Bar L'Elefant - ‬1 min walk - ‪El Templo - ‬3 min walk - ‪Restaurante Riviera - ‬6 min walk - ‪Marley Coffee - ‬19 min walk ## About this property ### Sandos Caracol Nature Resort & Water Park All Inclusive Upscale all-inclusive property near Gran Coyote Golf Located close to Quinta Alegría Shopping Mall, Sandos Caracol Nature Resort & Water Park All Inclusive provides a free breakfast buffet, an adjacent golf course, and free water park access. This property is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. Indulge in a Thai massage, a body treatment, and a body scrub at Spa Sandos, the onsite spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. The health club offers yoga classes and fitness classes; other things to do include hiking/biking, beach yoga, and parasailing. In addition to 2 poolside bars and a swim-up bar, guests can connect to free WiFi in public areas. Other perks include: - 2 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas - Free self parking - Free bicycle rentals, an outdoor tennis court, and a roundtrip airport shuttle (surcharge) - An outdoor pickleball court, tour/ticket assistance, and a banquet hall - Guest reviews speak well of the family-friendly amenities Room features All 956 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like air conditioning and free stocked minibars. Guest reviews say good things about the clean rooms at the property. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - Plasma TVs with satellite channels - Balconies, coffee/tea makers, and ceiling fans ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included In-room minibar (all beverages included) ### Water activities Kayaking Sailing Scuba-diving lessons Snorkeling Surfing/body boarding ### Land activities Bicycling Fitness facilities Tennis Volleyball ### Lessons/classes/games Aerobics Dancing Yoga ### Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances Theme parties ## Similar properties ![View from property](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/d876d904.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Riviera Paradise All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 2,664 reviews CA $537 CA $537 total includes taxes & fees Dec 11 - Dec 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1420000/1411000/1411000/078df993.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BlueBay Grand Esmeralda All Inclusive Riviera Maya - 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All Parks / All Fun Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 1,352 reviews CA $1,144 CA $1,388 total includes taxes & fees Dec 11 - Dec 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=18335979&PinnedHotelID=18335979&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/65000000/64420000/64410200/64410194/159cd00d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Free airport shuttle 8.4 Very good 1,155 reviews CA $731 CA $888 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=64410194&PinnedHotelID=64410194&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 2 poolside bars - 7 restaurants - 9 bars/lounges - A swim-up bar - Coffee and tea in common areas - Snack bar/deli ### Things to do - 18-hole adjacent golf course - 2 outdoor pools - 5 hot tubs - Beach volleyball - Beach yoga - Billiards/pool table - Children's club - Children's pool - Ecotours - Fitness classes - Free bicycle rentals - Free water park - Full-service spa - Health club - Hiking/biking trails - Kayaking - Outdoor padel court - Outdoor pickleball court - Outdoor tennis court - Parasailing - Personal motorized watercraft - Playground - Sailing - Sauna - Scooter/moped rentals - Scuba diving - Shopping - Snorkeling - Steam room - Waterslide ### Family friendly - 2 outdoor pools - Children's club - Children's pool - Free water park access - Laundry facilities - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 16 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Outdoor treatment areas - Prenatal massages - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Thai massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - 3 floors - Banquet hall - Built in 2005 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Plasma TV with satellite channels ### Food and drink - Coffee/tea maker - Free stocked minibar ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:30 PM Early check-in subject to availability Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property's water park is closed every Tuesday. The water park is open Wednesday - Monday from 10 AM-5 PM for adults and from 9 AM-6 PM for children. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Sanitation services: MXN 85 per night - A damage deposit of MXN 5000 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 008-007-006283/2025 ### We should mention This property does not have elevators A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 Only registered guests are allowed in the guestrooms Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 6 years old are only allowed in the swimming pool with adult supervision Guests under 18 years old are not allowed in the spa This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Caracol Eco Caracol Sandos Caracol Sandos Eco Resort Eco Caracol Sandos Eco Sandos Resort Sandos Caracol Eco Sandos Caracol Eco Playa del Carmen Sandos Caracol Eco All Inclusive Playa del Carmen Sandos Caracol Eco Resort All Inclusive Playa del Carmen Sandos Eco Resort Caracol Beach Caracol Village Hotel Playa Del Carmen Hotel Sandos Caracol Eco Sandos Caracol Beach Resort Spa Sandos Caracol Eco Hotel Sandos Caracol Mexico Sandos Caracol Riviera Maya ## Frequently asked questions ### Does Sandos Caracol Nature Resort & Water Park All Inclusive have a pool? ### Is Sandos Caracol Nature Resort & Water Park All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Sandos Caracol Nature Resort & Water Park All Inclusive? ### What time is check-out at Sandos Caracol Nature Resort & Water Park All Inclusive? ### Does Sandos Caracol Nature Resort & Water Park All Inclusive provide a shuttle to the airport? ### Are there all-inclusive benefits at Sandos Caracol Nature Resort & Water Park All Inclusive? ### Where is Sandos Caracol Nature Resort & Water Park All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. 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