Our stay was very unenjoyable, here is how we rate it:
Beach: (1 star) The beach was just terrible, very little space and the ocean was extremely rocky so it was impossible to get into the water.
Food: (1 star) The food was uneatable, in the buffet there were mostly stews with very chewy meat, very basic salads and desserts were bad as well. For breakfast you had to order butter (which usually arrived after you finished eating). The restaurants were also very bad, for example the Brazilian Rodizio had 2 cuts of meat only. The only place were we ate decent food was on the Teppanyaki but it is very hard to find a reservation there.
Staff (4 stars): Their staff was ok, usually with a good attitude and helpful even though they were not extremely diligent.
Facilities and environment (5 stars): This place had very nice facilities like a kids club, a small farm and a water park. The environment was very nice as well: lot of vegetation and animals.
When going to an all inclusive the 2 things we care the most are enjoying the beach and not having to think much about where to eat and unfortunately this place was very bad on both aspects.