expedia

Overview of Royal Hideaway Playacar All Inclusive - Adults only

Photo gallery

Featured Image
On the beach, white sand, beach volleyball, sailing
On the beach, white sand, beach volleyball, sailing
On the beach, white sand, beach volleyball, sailing
Outdoor pool

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationPlayacar Golf Club2 min drive
    AirportPlaya Del Carmen, Quintana Roo (PCM)9 min drive
    Popular LocationCentral Square11 min drive
    Popular LocationPlaya del Carmen Maritime Terminal11 min drive
You could be seeing lower prices

You could be seeing lower prices

With member prices, you could save 10% or more right now on thousands of properties.

Choose dates to view prices

About this area

Playa del Carmen

Located on the beach, Royal Hideaway Playacar All Inclusive - Adults only is in Playa del Carmen's Playacar neighborhood. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach Club. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Spend some time exploring the area's activities, including golfing.
Visit our Playa del Carmen travel guide
Popular Location

What's nearby

  • Playacar Golf Club - 2 min drive
  • Central Square - 11 min drive
  • Playa del Carmen Maritime Terminal - 11 min drive
  • Playa del Carmen Main Beach - 11 min drive
  • Nuestra Senora del Carmen Catholic Church - 12 min drive

Restaurants

  • Fruta Madre — 4 min drive
  • Rolandi's Pizzeria — 4 min drive
  • El tenedor — 4 min drive
  • Viva Margaritas bar — 4 min drive
  • Starbucks — 4 min drive

About this property

Royal Hideaway Playacar All Inclusive - Adults only

Elegant adults-only property on the beach
Spend the day relaxing on the beach or pampering yourself at Royal Hideaway Playacar All Inclusive - Adults only's full-service spa. All 200 rooms offer balconies, 24-hour room service, and LCD TVs. Other amenities available to guests include minibars, premium bedding, and separate bathtubs and showers.
Royal Hideaway Playacar All Inclusive - Adults only offers 200 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers and slippers. Housekeeping is provided daily.
An outdoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Retreat has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Surfing/boogie boarding

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free valet parking on site
  • Onsite parking is wheelchair accessible
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM–11:00 AM
  • All buffet and à la carte meals, snacks, and beverages included
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 2 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Fitness center
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Sailing
  • Sauna
  • Spa tub
  • Tennis
  • Volleyball

Family friendly

  • Arcade/game room
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • No elevators
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business center
  • Computer station

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • 7 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Fan
  • Linens
  • Premium bedding

Bathroom

  • Separate bathtub and shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Phone
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.50

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The restaurants at this property enforce a formal dress code.

We should mention

Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property

Property is also known as

Hideaway Playacar
Playacar Hideaway
Playacar Royal Hideaway
Royal Hideaway
Royal Hideaway All Inclusive
Royal Hideaway Playacar
Royal Hideaway Playacar All Inclusive
Royal Playacar
Royal Playacar Hideaway
Occidental Royal Hideaway
Royal Hideaway Mexico
Royal Hideaway Playa Del Carmen
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
Royal Hideaway Playacar Adults Playa del Carmen
Royal Hideaway Playacar Adults
Royal Hideaway Playacar Resort All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Playa del Carmen
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Hotel
Royal Hideaway Playacar Resort All Inclusive Adults only
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway All Inclusive Adults All-inclusive property
Royal Hideaway Playacar All Inclusive
Royal Hideaway Playacar Resort All Inclusive Adults only

Frequently asked questions

Can I cancel my reservation for free at Royal Hideaway Playacar All Inclusive - Adults only and receive a full refund?
Yes, Royal Hideaway Playacar All Inclusive - Adults only offers free cancellation on select room rates, because flexibility matters! Please refer to Royal Hideaway Playacar All Inclusive - Adults only cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Royal Hideaway Playacar All Inclusive - Adults only?
As of Dec 4, 2020, prices found for a 1-night stay for 2 adults at Royal Hideaway Playacar All Inclusive - Adults only on Dec 11, 2020 start from CA $383, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Royal Hideaway Playacar All Inclusive - Adults only have a pool?
Yes, this property has an outdoor pool.
Is Royal Hideaway Playacar All Inclusive - Adults only pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Royal Hideaway Playacar All Inclusive - Adults only?
Self parking and valet parking are free at this property.
What time is check-in at Royal Hideaway Playacar All Inclusive - Adults only?
Check-in is from 3:00 PM - 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Royal Hideaway Playacar All Inclusive - Adults only?
Check-out is at noon.
Does Royal Hideaway Playacar All Inclusive - Adults only provide a shuttle to the airport?
Yes, there's an airport shuttle.
Are there all-inclusive benefits at Royal Hideaway Playacar All Inclusive - Adults only?
Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, rowing/canoeing, and more.
Where is Royal Hideaway Playacar All Inclusive - Adults only located?
Nestled on the beach, this Playacar property is within 2 mi (3 km) of Plaza Paraiso, Quinta Avenida, and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach and Nuestra Senora del Carmen Catholic Church are also within 2 mi (3 km).
4.5
Wonderful
5 - Excellent
690
4 - Good
190
3 - Okay
72
2 - Poor
27
1 - Terrible
21

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is 5 stars all the way. Most importantly, the staff are phenomenal... everyone. They are friendly and have away of making guest fell special. The resort is set up to provide a peaceful getaway. The pool area is spacious, not over crowded. The overall atmosphere is relaxed and ADULT. Although there is plenty of fun and entertainment, it is not a spring break type of place. The resort has 5 restaurants, all with reservations. It was great! All of the restaurants have wonderful attentive servers. At Spices (modern Mexican) we had Antonio who was knowledgeable and entertaining. At Ventanas, which specializes in Andalusian cuisine, Cinar was our waiter a couple of times. He was fantastic. He even spoke to the chef to request a recipe for an item we had. Many thanks to the chef!! the managers at both Ventanas and Spices were attentive and made a point of coming around to ask how everything was. They do actually care about your experience The food is amazing at both Ventanas and Spices. Both chefs are spectacular at their cuisines. We had great experiences at all the restaurants. We attended a special lunch that was various paella dishes, that were prepared in front of the guest. Absolutely worth going! Don't miss out on afternoon tea. This is how we became acquainted with Cinar. He really does an outstanding job! The resort has a great small gym that is perfect for working out. it is a 15 - 20 minute walk to the start of the 5th ave area. This place is great!
Stayed 8 nights in Feb 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Property conditions & facilities
The room is okay, clean which is nice. Pools were dirty and the hot tubs were even dirtier and didn't work. Staff is nice. Our last day there happened to be the day the hotel shutdown, some were warned and others were not which was disappointing to hear, from what i understood customers were transferred to another resort. Food was good also, better than most all inclusives'. Drinks were okay. The resort allows people to walk up and try to sell you things in the seating area in the sand which is annoying and they shouldn't be crossing over. Overall the property I'd say is a 3.5 star. Good place to stay if your looking for a cheaper stay.
Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an unforgettable experience. It exceeded our expectations in our 25 years of marriage celebration. We are really very grateful.
Stayed 6 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The location to the beach is awesome, service was great! The food was good, they did need a bit more variety. The grounds are beautiful and the staff was friendly and helpful. Enjoyed our stay, first vacation we have been on in four years and totally worth it! Very quiet and loved the adults only resort.
Stayed 10 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and food are great. Pool chairs need new cushions.
Stayed 7 nights in Feb 2020