Title: Paradisus Playa del Carmen – Riviera Maya - All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=4488514&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Paradisus Playa del Carmen – Riviera Maya - All Inclusive Five sparkling pools invite travelers to lounge in the sun, while nearby shops and the resort's spa offer perfect breaks from beach time ## Photo gallery for Paradisus Playa del Carmen – Riviera Maya - All Inclusive ![5 outdoor pools, pool umbrellas, sun loungers - Paradisus Playa del Carmen – Riviera Maya - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/6a339f9b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/2ef46341-24d0-4d37-8a05-5c3a3b37ceb1-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Restaurant - Paradisus Playa del Carmen – Riviera Maya - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/4dd25fd9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Paradisus Playa del Carmen – Riviera Maya - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/326e7844.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 outdoor pools, pool umbrellas, sun loungers - Paradisus Playa del Carmen – Riviera Maya - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/8bcb9199.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Paradisus Playa del Carmen – Riviera Maya - All Inclusive is near Quinta Alegría Shopping Mall. It features five outdoor pools, on-site shopping, Yhi Spa, a beach bar, and a playground. Guests love the beachfront location and helpful staff. VIP Access ## Reviews 8.8 Excellent ## Popular amenities - Hot tub - Parking included VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 29 - Dec. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 30 - Dec. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Family Concierge Junior Suite Nature View ![Family Concierge Junior Suite Nature View](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/8d750bb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Concierge Junior Suite Nature View ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Premium bedding Sofa bed - single Down duvet Separate bedroom - 624 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Junior Suite (Nature View) ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/7ce8ebe4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Nature View) 9.4 Exceptional 43 reviews ### Highlights Air conditioning Flat-screen TV Premium bedding Down duvet Separate bedroom Blackout drapes/curtains Designer toiletries Rainfall showerhead - 678 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Master Suite Nature View ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/fcf46c3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite Nature View ### Highlights Separate dining area Private rooftop hot tub Air conditioning Free rollaway/extra beds Free cribs/infant beds Dining table Flat-screen TV Premium bedding - 1140 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Suite (Nature View) ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/43a320a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Nature View) 8.8 Excellent 9 reviews ### Highlights Separate dining area Private rooftop hot tub Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Down duvet Premium bedding - 839 sq ft - 1 bedroom - Sleeps 5 - 2 Double Beds ### View all photos for Family Concierge Suite Nature View ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/a5364912.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Concierge Suite Nature View 9.0 Wonderful 7 reviews ### Highlights Separate dining area Private rooftop hot tub Air conditioning Free rollaway/extra beds Free cribs/infant beds Dining table Flat-screen TV Blackout drapes/curtains - 839 sq ft - 1 bedroom - Sleeps 5 - 2 Double Beds ### View all photos for Family Concierge Suite SwimUp ![Family Concierge Suite SwimUp](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/0b0a37ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Concierge Suite SwimUp ### Highlights Separate dining area Private rooftop hot tub Air conditioning Free rollaway/extra beds Free cribs/infant beds Dining table Flat-screen TV Blackout drapes/curtains - 839 sq ft - 1 bedroom - Sleeps 5 - 2 Double Beds ### View all photos for Family Concierge Master Suite SwimUp ![Family Concierge Master Suite SwimUp](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/84976c14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Concierge Master Suite SwimUp 7.4 Good 3 reviews ### Highlights Separate dining area Private rooftop hot tub Air conditioning Free rollaway/extra beds Free cribs/infant beds Dining table Flat-screen TV Premium bedding - 1140 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Family Concierge Master Suite Nature View ![Family Concierge Master Suite Nature View | View from room](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/b78fac94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Concierge Master Suite Nature View ### Highlights Separate dining area Private rooftop hot tub Air conditioning Free rollaway/extra beds Free cribs/infant beds Dining table Flat-screen TV Premium bedding - 1140 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Roulette Room Playa del Carmen or La Perla ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/f5e6388d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Roulette Room Playa del Carmen or La Perla 9.2 Wonderful 26 reviews ### Highlights Air conditioning Flat-screen TV Premium bedding Down duvet Separate bedroom Blackout drapes/curtains Designer toiletries Rainfall showerhead - 624 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Double Beds ### View all photos for Two Bedroom Master Suite ![Two Bedroom Master Suite | Living area](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/8fcf5e75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Master Suite 10.0 Exceptional 3 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Down duvet Premium bedding 2 bedrooms - 1980 sq ft - 2 bedrooms - Sleeps 10 - 1 Double Bed and 1 King Bed ### View all photos for Family Concierge Junior Suite SwimUp ![Family Concierge Junior Suite SwimUp](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/cec3f561.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Concierge Junior Suite SwimUp 8.0 Very good 1 review ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Down duvet Premium bedding Separate bedroom - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.64708%2C-87.05675&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4Chb_PdkCFrn_YqFg2yQyPE5yzU=) 5ª Avenida, Playa del Carmen, Playa del Carmen, QROO, 77719 #### What's nearby - Playa 88 \- 5 min walk \- 0.4 km - Punta Esmeralda Beach \- 11 min walk \- 1.0 km - Mamitas Beach \- 4 min drive \- 1.8 km - Quinta Avenida \- 5 min drive \- 2.2 km - Playa del Carmen Main Beach \- 5 min drive \- 2.2 km #### Getting around - Cancun Intl. Airport (CUN) - 44 min drive #### Restaurants - ‪Naos - ‬1 min drive - ‪Sunset Grill - ‬4 min walk - ‪Hadar - ‬1 min drive - ‪illy cafe - ‬3 min walk - ‪Capella - ‬3 min walk ## About this property ### Paradisus Playa del Carmen – Riviera Maya - All Inclusive Luxury family-friendly property near Quinta Avenida Located close to Quinta Alegría Shopping Mall, Paradisus Playa del Carmen – Riviera Maya - All Inclusive provides free water park access, a swim-up bar, and a beach bar. Indulge in a facial, a manicure/pedicure, and a body treatment at Yhi Spa, the onsite spa. Be sure to enjoy a meal at any of the 13 on-site restaurants. Yoga classes and Pilates classes are offered at the health club; Paradisus Playa del Carmen – Riviera Maya - All Inclusive also has shopping on site, a coffee shop/cafe, and a playground. Free in-room WiFi is available to all guests, along with a hair salon and an arcade/game room. Additional perks include: - 5 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas - Free self parking - A ballroom, tour/ticket assistance, and concierge services - A dock, outdoor furniture, and an elevator - Guest reviews give top marks for the beach locale, pool, and helpful staff Room features All 492 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews say good things about the clean rooms at the property. Extra amenities include: - Rainfall showers, designer toiletries, and tubs or showers - 50-inch flat-screen TVs with cable channels and DVD players - Wardrobes/closets, daily housekeeping, and desks ### All-inclusive details All-inclusive room rates at Paradisus Playa del Carmen – Riviera Maya - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages Buffet and à la carte meals, snacks, and beverages included 24-hour room service ### Lessons/classes/games Bartending Cooking Dancing ### Entertainment Onsite entertainment and activities Onsite live performances ## Similar properties ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/50000/41100/41060/4aa017dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Playacar Palace All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,003 reviews CA $561 CA $682 total includes taxes & fees Jan 27 - Jan 28, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=41060&PinnedHotelID=41060&HadPinnedHotel=true®ionId=-1&adults=2) ![Fountain](https://images.trvl-media.com/lodging/2000000/1380000/1370100/1370022/92240be7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Palace Riviera Maya - 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Jan 17, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=9062475&PinnedHotelID=9062475&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/590000/580700/580668/81a89c91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Playacar - All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,005 reviews CA $711 CA $864 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=580668&PinnedHotelID=580668&HadPinnedHotel=true®ionId=-1&adults=2) ![Fountain](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/87efb424.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Palace Mexico - All Inclusive Playacar - Pool - Hot tub - Breakfast included - All-inclusive 9.0 Wonderful 1,001 reviews CA $744 CA $904 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=487012&PinnedHotelID=487012&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking ### Food and drink - 13 restaurants - 16 bars/lounges - A beach bar - A coffee shop/cafe - A swim-up bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Capella - Kanna Beach Club - Sal Steak Cave - The Lunch Box - Tori ### Things to do - 5 outdoor pools - Arcade/game room - Children's pool - Fitness classes - Free children's club - Free water park - Full-service spa - Health club - Hot tub - Pilates classes - Playground - Sauna - Shopping - TV in common areas - Waterslide - Yoga classes ### Family friendly - 5 outdoor pools - Arcade/game room - Children's games - Children's pool - Children's toys - DVD player - Free children's club - Free water park access - Laundry facilities - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Conference center (25,005 square feet of space) - Meeting rooms ### Outdoors - Beach towels - Beach umbrellas - Dock - On the bay - On the beach - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas ### Full-service spa - Body scrubs - Body wraps - Facials - Manicures/pedicures - Spa open daily ### Accessibility - Elevator ### More - 3 floors - 8 buildings - Ballroom - Banquet hall - Built in 2011 - Reception hall - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Bathtub or shower - Designer toiletries - Hair dryer - Rainfall showerhead - Slippers - Towels provided ### Entertainment - 50-inch flat-screen TV with cable channels - DVD player ### Food and drink - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Early check-in subject to availability An early check-in fee will be charged Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: MXN 51 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ## Frequently asked questions ### Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive have a pool? ### How much does it cost to stay at Paradisus Playa del Carmen – Riviera Maya - All Inclusive? ### Is Paradisus Playa del Carmen – Riviera Maya - All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Paradisus Playa del Carmen – Riviera Maya - All Inclusive? ### What time is check-out at Paradisus Playa del Carmen – Riviera Maya - All Inclusive? ### Are there all-inclusive benefits at Paradisus Playa del Carmen – Riviera Maya - All Inclusive? ### Where is Paradisus Playa del Carmen – Riviera Maya - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Paradisus Playa del Carmen – Riviera Maya - All Inclusive Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 10 Location ### 9.0 Staff & service ### 9.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 625 8 - Good 209 6 - Okay 97 4 - Poor 38 2 - Terrible 36 ## Reviews ### 10/10 Excellent #### Jeffrey Dec 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Best location for families, everything way perfect. ##### Jeffrey Stayed 7 nights in Dec 2025 ### 8/10 Good #### Arpit Dec 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great for families and people with young kids. ##### Arpit Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Randy Dec 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was spotless, staff are friendly, amenities are excellent ##### Randy Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### VEERAVIT Dec 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff were amazing and accommodating ❤️ ##### VEERAVIT Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Mark Dec 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely amazing place I have no words! The staff were awesome! ##### Mark Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Jennie Dec 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location and staff! Overall a great experience and will definitely return. ##### Jennie Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Gennadiy Dec 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was very pleasant, the hotel, the staff, the beach, the food, the room service, special thanks to Expedia for everything you do for us, it will not be forgotten!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/c5154e3f-fe72-4842-885a-bd58841a5d02-1765289214569.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gennadiy Stayed 10 nights in Nov 2025 ### 10/10 Excellent #### Kaylee Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was extremely helpful, room was well laid out and spacious. Very clean and easy to get around. Overall amazing resort. ##### Kaylee Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Maria Nov 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place for vacation with kids, a lot of activities, very clean, exceptional food and exceptional staff. Great all inclusive quality exceeding expections. ##### Maria Stayed 6 nights in Nov 2025 ### 8/10 Good #### RYAN Dec 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Overall, a very enjoyable stay as the resort is very family friendly. One of the best family resorts we’ve been to. My only feedback would be regarding food allergies at the buffet as nothing was labeled - a small enhancement could go a long way. We’ll be back! ##### RYAN Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### James Ian Nov 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities The service was fantastic, the food exceeded our expectations and we had a lovely time. Well worth going ![](https://a.travel-assets.com/ugc/hotel-reviews/52cfb792-d997-4243-8d8c-9d7b67ec6818-1763488936737.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### James Ian Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Jennifer Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean, great restaurants and friendly staff. ##### Jennifer Stayed 5 nights in Jul 2025 ### 8/10 Good #### Alexandria Dec 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a great experience during our stay. Our family person was Tiara and she was amazing at booking our dinner reservations. The staff made sure the kids had a surprise every day our room was cleaned. There are ##### Alexandria Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Sonya Dec 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect. The only complaint is the pool water temperature was too cold. Also only one area had a railing into the large pool. It was difficult for me and anyone else that has a handicap. The staff were great and very accommodating. ##### Sonya Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Maria Augusta Oct 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay, staff very kind and respectful, entrainment was also great, excellent for families and also for those who like adults only areas. Food was great and many options available. ##### Maria Augusta Stayed 11 nights in Oct 2025 ### 10/10 Excellent #### Aleksei Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Here’s a more natural, polished version: Clean rooms, friendly staff, and good food. Plenty of activities for kids. The beach is awesome—no sargassum or big waves in late November 2025—and there’s lots of shade under the palm trees, plus beach activities included in the room rate. The pools are clean and warm. The resort has a nice design and is beautifully integrated into the jungle. ![Hotel entrance ](https://a.travel-assets.com/ugc/hotel-reviews/5a881c49-5c8b-465c-9fbb-64ef8f11d725-1764618043232.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Lots of wildlife. Fun to watch for kids and adults ](https://a.travel-assets.com/ugc/hotel-reviews/3a30d9c7-ab9f-498c-b323-0acb70134815-1764618047840.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Water park](https://a.travel-assets.com/ugc/hotel-reviews/a34a1db4-9a0b-49aa-b11f-470b57e07d52-1764618046453.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Clean beach set in a lagoon-like area that naturally reduces the waves](https://a.travel-assets.com/ugc/hotel-reviews/979440ff-d08d-43f2-8f6b-9666b421442d-1764618048904.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Aleksei Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Kyle Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing resort. Unique design. Good food. ##### Kyle Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### John Oct 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff were the absolute best. ##### John Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Anshuman Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Jonathan as our concierge was excellent, along with everyone else working there. Amenities, pool, and entertainment were great. Food was OK. Quality of entries at the a la carte restaurants were hit-or-miss, though the buffet was consistently good. Room service got at least one part or order wrong every single time, and the app didnt work well. Inspite of all that, we had a great time ##### Anshuman Stayed 8 nights in Nov 2025 ### 10/10 Excellent #### Adriel Oct 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was amazing and very helpful. Kids loved the hotel. I recommend booking reservations for the restaurants, food was 100x better than the buffet. The buffet was good too but the restaurants were a hit. ##### Adriel Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Miriam Oct 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was an excellent kid friendly resort. Rooms were clean and updated, pools were not overcrowded and staff are amazing. Food and drinks are delicious. Only comment around the food is more kid options. We will be coming back! ##### Miriam Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Deborah Nov 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful stay, wonderful employees! The food was great! Lots of things to do, entertaining shows at night. I travelled with kids and they had so much fun. We had an amazing experience overall! Wouldn’t change a thing. Keep up the great work! ##### Deborah Stayed 8 nights in Oct 2025 ### 10/10 Excellent #### Maria Nov 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Really enjoyed my stayed at Paradisus Playa del Carmen. I loved how clean my room was. House keeping Maritza was amazing. Overall the whole resort was cleaned, the food was delicious and the customer service was spectacular. Thank you!! We will definitely be returning. ##### Maria Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Elizabeth Nov 7, 2025 Everything was great! Our room was clean and the entire staff was so nice and respectful. Our Family Concierge, Adrian was super helpful and knowledgeable from helping us plan the cenote excursion to making dinner reservations. Even without it, there were so many options and activities throughout the day. We would definitely go back! ##### Elizabeth Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Jay Oct 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful stay, rooms well kept and food and entertainment were all good. Veggie options could be better. Big shout out to Laura at the Cesius Pool bar - worked tirelessly and always with a smile - a true credit to the hotel. Senen and Omar for looking after our family and anything we needed ##### Jay Stayed 9 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [The Reef Playacar Beach Resort & Spa](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information) > > [The Fives Beach Hotel - 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