Paradisus Playa del Carmen - All Inclusive

Photo gallery for Paradisus Playa del Carmen - All Inclusive

Primary image
On the beach, beach umbrellas, beach towels, beach bar
On the beach, beach umbrellas, beach towels, beach bar
On the beach, beach umbrellas, beach towels, beach bar
5 outdoor pools, pool umbrellas, sun loungers

Overview of Paradisus Playa del Carmen - All Inclusive

VIP Access
UNESCO Sustainable Travel Pledge

Paradisus Playa del Carmen - All Inclusive

5.0 star property

4.2/5 Very good

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • All-inclusive

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • -hour vacancy between guest stays
  • Contactless check-out
Map
5ª Avenida, Playa del Carmen, Playa del Carmen, QROO, 77719

Explore the area

  • Popular LocationPlaya 889 min walk
  • Popular LocationPunta Esmeralda Beach14 min walk
  • Popular LocationGuadalupe Church16 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

The Reserve Deluxe Swim Up Suite

  • 570 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

The Reserve One Bedroom Deluxe Swim Up Suite

  • 646 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

One Bedroom Master Suite

  • 883 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

The Reserve One Bedroom Deluxe Master Swim Up Suite

  • 893 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite

  • 516 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

The Reserve One Bedroom Deluxe Suite

  • 646 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Roulette Room Playa del Carmen or La Perla

  • 517 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

The Reserve Deluxe Suite

  • 517 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, 2 Bedrooms (Master)

  • 1539 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 10
  • 2 Double Beds and 2 Twin Beds

The Reserve One Bedroom Deluxe Master Suite

  • 893 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Suite

  • 646 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

About this area

Playa del Carmen

Located in Playa del Carmen, Paradisus Playa del Carmen - All Inclusive is near theme parks and on the beach. Quinta Avenida and Quinta Alegría Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Río Secreto and Xcaret Eco Theme Park. Traveling with kids? Consider Xplor Theme Park and 3D Museum of Wonders. Swimming offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

What's nearby

  • Playa 88 - 9 min walk
  • Punta Esmeralda Beach - 14 min walk
  • Guadalupe Church - 16 min walk
  • Grand Coral Golf Riviera Maya - 4 min drive
  • Mamitas Beach - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • Fonda Argentina - 18 min walk
  • La jungla de la riviera - 4 min drive
  • Ferrons Chicken - 4 min drive
  • Tiramisu Pasteleria Italiana - 4 min drive
  • La Bamba Jarocha - 4 min drive

About this property

Paradisus Playa del Carmen - All Inclusive

Upscale aparthotel on the beach, with 5 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Paradisus Playa del Carmen - All Inclusive's full-service spa. Then enjoy a meal at one of the aparthotel's 17 restaurants. Each apartment offers comforts like Egyptian cotton sheets and a pillow menu, plus free WiFi and a flat-screen TV with cable channels. Thoughtful touches include bathrobes and slippers, and also available are an iPod dock and 24-hour room service.
Paradisus Playa del Carmen - All Inclusive offers 881 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Playa del Carmen aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

A health club and a complimentary water park with waterslides are featured at the aparthotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Yhi Spa has 22 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

All-inclusive room rates at Paradisus Playa del Carmen - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service

Lessons/classes/games

Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of Yes
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Property is kept vacant for No between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Beach

  • On the beach
  • Beach umbrellas
  • Beach towels

Pool/Spa

  • 5 outdoor pools
  • Umbrellas
  • Sun loungers
  • Spa tub
  • Sauna
  • Full-service spa
  • Massages
  • Spa services
  • Spa treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Couples treatment room(s)
  • Manicures and pedicures
  • 22 treatment rooms
  • Body scrubs
  • Body wraps

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Free children's club
  • Free crib/infant bed
  • Children's pool
  • Playground
  • Children's games
  • Children's toys

Dining

  • Free buffet breakfast available daily 8:00 AM–11:30 AM
  • 17 restaurants and 1 coffee shop/cafe
  • 14 bars/lounges, 1 beach bar and 1 swim-up bar
  • Minibar
  • Snack bar/deli
  • Coffee/tea in a common area
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Down comforter
  • Free rollaway/extra beds
  • Pillow menu
  • Egyptian cotton sheets
  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Rainfall showerhead
  • Slippers
  • Free toiletries
  • Bathrobes
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable service
  • Arcade/game room
  • Pay movies
  • TV in a common area
  • iPod docking station

Outdoor areas

  • Terrace
  • Garden
  • Outdoor furniture
  • Outdoor entertainment area
  • Dock

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Business center
  • Desk
  • Conference center (25000 square feet of space)

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Onsite shopping

Location highlights

  • Near the sea
  • On the bay
  • On the waterfront
  • Near the boardwalk

Things to do

  • Health club
  • Waterslide
  • Free access to water park
  • Pilates classes on site
  • Aerobics classes on site
  • Yoga classes on site
  • Ecotours nearby
  • Theme parks nearby
  • Swimming nearby

General

  • 881 rooms
  • 3 floors
  • 8 buildings
  • Built in 2011
  • Access via exterior corridors

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Paradisus Esmeralda
Paradisus Esmeralda All Inclusive
Paradisus Playa del Carmen La Esmeralda
Paradisus Playa del Carmen La Esmeralda All Inclusive
Paradisus Playa Carmen Esmeralda All Inclusive
Paradisus Playa Carmen Esmeralda
Paradisus Playa Carmen Esmeralda All Inclusive Playa del Carmen

Frequently asked questions