Title: Hotel Riu Lupita - All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=601751&destination=Playa+del+Carmen%2C+Quintana+Roo%2C+Mexico&selected=470878&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Riu Lupita - All Inclusive An all-inclusive retreat where beautiful scenery meets adventure, offering everything from kayaking to snorkeling alongside delicious meals to rejuvenate the spirit ## Photo gallery for Hotel Riu Lupita - All Inclusive ![3 outdoor pools, pool umbrellas, sun loungers - Hotel Riu Lupita - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/678faa1b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Hotel Riu Lupita - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/5ef634ef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Hotel Riu Lupita - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/2de34cfb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Body treatments, beach massages, body scrubs, facials - Hotel Riu Lupita - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/c78b5ef4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Theatre show - Hotel Riu Lupita - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/596edcb8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Riu Lupita offers an all-inclusive stay with poolside lounging, windsurfing, volleyball, and biking. Enjoy four restaurants with free breakfast buffets and relax at Renova Spa. Free in-room WiFi and multilingual staff help you explore Playacar Golf Club. ## Reviews 8.0 Very good ## Popular amenities - Pool - Breakfast included - Spa - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Mar. 17 - Mar. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 18 - Mar. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 18 of 18 rooms ### View all photos for Room ![Minibar, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/afca35f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room - 279 sq ft - Sleeps 4 ### View all photos for Double Room Standard ![Minibar, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/e1600b4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 279 sq ft - Sleeps 4 ### View all photos for Family Room (U) ![Minibar, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (U) - 280 sq ft - Sleeps 5 - 1 King Bed and 1 Twin Bunk Bed ### View all photos for Double Room (M) ![Minibar, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (M) 8.0 Very good 21 reviews - 280 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for Double Room (E) ![Minibar, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (E) - 280 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Double Room (L) ![Minibar, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (L) 8.0 Very good 1 review - 280 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Family Room (M) ![Minibar, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (M) 10.0 Exceptional 1 review - 280 sq ft - Sleeps 4 - 1 King Bed and 1 Twin Bunk Bed ### View all photos for Double Room (B2C-US) ![Minibar, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (B2C-US) - 280 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Family Room (B2C-US) ![Minibar, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (B2C-US) - 278 sq ft - Sleeps 5 - 2 Double Beds OR 1 King Bed ### View all photos for Double Room (B2C-CA) ![Minibar, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (B2C-CA) - 280 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Family Room (B2C-CA) ![Minibar, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (B2C-CA) - 280 sq ft - Sleeps 5 - 2 Double Beds OR 1 King Bed ### View all photos for Double Room (C) ![Minibar, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (C) 8.8 Excellent 9 reviews - 280 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Family Room (C) ![Minibar, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (C) - 280 sq ft - Sleeps 5 - 1 King Bed and 1 Twin Bunk Bed ### View all photos for Family Room (L) ![Minibar, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (L) - 280 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Family Room (E) ![Minibar, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (E) - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Family Room -5 guests- ![Minibar, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/07ecc093.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room -5 guests- - 279 sq ft - Sleeps 5 ### View all photos for Double Room (U) ![Minibar, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (U) 8.0 Very good 39 reviews - 280 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Double Room Standard ![Minibar, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/f98cbb4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 279 sq ft - Sleeps 4 ## You may also like Ad ![2 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11630000/11620500/11620473/668a9e0a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Centric Playa del Carmen - 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Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 2,082 reviews CA $505 CA $616 total includes taxes & fees Apr 15 - Apr 16 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information?chkin=2026-4-15&chkout=2026-4-16&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=2564eb4c-4108-4ca5-904b-9889acf39a2b&top_cur=CAD) Ad ![Aerial view](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/d36e987a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Zilara Riviera Maya Adults Only All Inclusive Riviera Maya - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 1,029 reviews CA $579 CA $705 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=2564eb4c-4108-4ca5-904b-9889acf39a2b&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Riu-Lupita-All-Inclusive.h470878.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Riu-Lupita-All-Inclusive.h470878.Hotel-Information) ## About the area Located near the beach, Hotel Riu Lupita - All Inclusive is in Playacar, a neighborhood in Playa del Carmen. Xplor Theme Park and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Playacar Beach. Traveling with kids? Consider Xcaret Eco Theme Park and Xaman Ha Aviary. Looking to get your feet wet? Water skiing and sailing adventures can be found near the property. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.61246%2C-87.09196&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=If060JHNbh2tzJEyP-YaYmr_rqs=) Lote Hotelero 1, Manzana 20, Condominios Playacar, Playa del Carmen, QROO, 77710 ### What's nearby - ![One of the must beautiful beaches in the world!!! Stunning! #mexico #caribe #beach #sun #palms #waterlust](https://images.trvl-media.com/place/601751/8dbcfc1c-ac16-4d65-8f88-06b1dee4e538.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playacar Beach 11 min walk \- 1.0 km - Playacar Golf Club 5 min walk \- 0.4 km - Mayan Ruins of Playacar 11 min walk \- 1.0 km - Piste Cyclable sur Paseo Xaman-Ha 11 min walk \- 1.0 km - Playa del Carmen Maritime Terminal 3 min drive \- 2.1 km ### Getting around - Cancun Intl. Airport (CUN) 50 min drive ### Restaurants - rosa roja 6 min drive - Turquesa 7 min drive - Don Rafael 6 min drive - La Barra Artesanal 7 min drive - Occidental Allegro 7 min drive ## About this property ### Hotel Riu Lupita - All Inclusive All-inclusive family-friendly property near Quinta Avenida Close to Playacar Beach, Hotel Riu Lupita - All Inclusive provides a free breakfast buffet, a nightclub, and a poolside bar. Adventurous travelers may like the fitness classes, windsurfing, and basketball at this property. Treat yourself to a body scrub, a body treatment, or a manicure/pedicure at Renova Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Enjoy the gym, as well as activities like volleyball, snorkeling, and kayaking. In addition to a grocery/convenience store and shopping on site, guests can connect to free in-room WiFi. You'll also find perks like: - 3 outdoor pools and a children's pool, along with sun loungers and pool umbrellas - Free self parking - Limo/town car service, tennis courts, and a bike on site - Babysitting (surcharge), a porter/bellhop, and luggage storage - Guest reviews say great things about the helpful staff Room features All 300 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. More conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with eco-friendly toiletries and shower/tub combinations - Flat-screen TVs with satellite channels - Balconies, ceiling fans, and daily housekeeping ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and select beverages included ### Activities and facilities/equipment All non-motorized water sports, land activities, and use of recreational facilities and equipment are included. ### Water activities Kayaking Sailing Snorkeling Windsurfing ### Land activities Tennis Volleyball ### Lessons/classes/games Aerobics ### Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances ### Awards and affiliations Eco-Certified Property This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![5 bars/lounges, swim-up bar, poolside bar](https://images.trvl-media.com/lodging/1000000/490000/487100/487013/c7109a5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Tequila - 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Available in some public areas: Free WiFi ### Parking and transportation - Free beach shuttle - Limo/town car service - Free uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:30 AM - 4 restaurants - A bar/lounge - A poolside bar - Snack bar/deli ### Restaurants on site - Adelita - Cozumel - Dante - Maria Bonita - Tequila ### Things to do - 3 outdoor pools - Basketball - Bicycle storage - Bicycles - Children's pool - Fitness classes - Free children's club - Full-service spa - Gym - Kayaking - Nightclub - Playground - Shopping - Snorkeling - Tennis - TV in common areas - Volleyball - Windsurfing ### Family friendly - 3 outdoor pools - Babysitting (surcharge) - Children's pool - Free children's club - Grocery/convenience store - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Luggage storage - Safe at front desk ### Guest services - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - Beach loungers - Beach towels - Garden - Pool loungers - Pool umbrellas ### Full-service spa - Body scrubs - Facials - Manicures/pedicures - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 100% renewable energy - 23 buildings - 3 floors - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Ceiling fan - Eco-friendly toiletries - Energy-saving switches in guestrooms - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 58.66 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts major credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico. ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Lupita Riu Riu Lupita Riu Lupita All Inclusive Riu Lupita All Inclusive Playa del Carmen Riu Lupita Playa del Carmen Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico Riu Lupita Mayan Riviera Riu Lupita Mexico Riu Lupita Resort Riu Lupita All Inclusive All-inclusive property Playa del Carmen Riu Lupita All Inclusive All-inclusive property Riu Lupita Inclusive inclusiv Riu Lupita All Inclusive Riu Lupita Inclusive Inclusive Hotel Riu Lupita - All Inclusive Playa del Carmen Hotel Riu Lupita - All Inclusive All-inclusive property ## Frequently asked questions ### Does Hotel Riu Lupita - All Inclusive have a pool? ### How much does it cost to stay at Hotel Riu Lupita - All Inclusive? ### Is Hotel Riu Lupita - All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Hotel Riu Lupita - All Inclusive? ### What time is check-out at Hotel Riu Lupita - All Inclusive? ### Are there all-inclusive benefits at Hotel Riu Lupita - All Inclusive? ### Where is Hotel Riu Lupita - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Riu Lupita - All Inclusive Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Location ### 8.6 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 320 8 - Good 238 6 - Okay 148 4 - Poor 37 2 - Terrible 59 ## Reviews Verified ### 10/10 Excellent #### Maggie Jan 8, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff was excellent. Food was delicious. ##### Maggie Stayed 8 nights in Dec 2025 Verified ### 10/10 Excellent #### Joshua Jan 14, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean staff was great ![](https://a.travel-assets.com/ugc/hotel-reviews/a68bf07c-eb9e-440d-89e5-9c733eb1b96f-1768359171291.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Joshua Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Sharron Jan 25, 2026 We didn't stay at Lupita. When we arrived they offered us an upgrade to stay at Riu Tequila. We spent our vacation at Riu Tequila and it was the BEST. Thank you again Riu Lupita for the upgrade. ##### Sharron Stayed 7 nights in Jan 2026 Verified ### 6/10 Okay #### Ti'Shaun Danae Feb 17, 2026 Liked: Cleanliness, property conditions & facilities If you want a lounge minimal hotel activity experience and don’t mind families being there then this place will be great for you! As a younger solo traveler I found the resort to offer minimal fun activities and found myself going off the resort more often than I expected. Overall not a bad hotel, staff are friendly, rooms are good. I did have a slight issue with the store at the hotel and because of this I missed my shuttle transportation to the airport when checking out, however the staff was kind about it. I was definitely upset about that experience but again overall experience was a 7/10. ##### Ti'Shaun Danae Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### Quintasha Sep 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I really had a good time and this was my first international trip and it was wonderful. The staff was helpful and nice. 10/10 ##### Quintasha Stayed 3 nights in Sep 2025 Verified ### 8/10 Good #### SHERRY Oct 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved my stay the staff was super friendly. Although, the property bed was more on the firm stiff side and the shower temperature was set on cool vs hot. The bathroom sink got more hotter than the shower which I found odd. However, wouldn’t mind going back as everything was organized down to the beach transportation. ##### SHERRY Stayed 4 nights in Oct 2025 Verified ### 10/10 Excellent #### Kevin Andrew Sep 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the service we had at the front desk to our maid and the guy that filled up our room fridge with beer water pop. The staff was really friendly and helpful. Thanks again Riu Lupita as this was the second time we’ve stayed there. O yes and do go have à la cart Steakhouse. At the beach it’s GREAT ##### Kevin Andrew Stayed 7 nights in Sep 2025 Verified ### 10/10 Excellent #### Adrian Jun 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great resort, friendly staff, good food . ##### Adrian Stayed 5 nights in May 2024 Verified ### 10/10 Excellent #### mya Apr 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly and helpful staff. ##### mya Stayed 1 night in Apr 2025 Verified ### 4/10 Poor #### CJ Oct 31, 2025 Disliked: Amenities, property conditions & facilities Most of the staff were very nice. There were a few bartenders who mocked me for my Spanish speaking efforts. The beds were rock hard, like sleeping on the floor. The food options between breakfast and dinner were VERY limited. The wildlife on property was a nuisance—an infestation if you will. There is a shuttle to the beach, that runs every 30 minutes, so that was nice. ![](https://a.travel-assets.com/ugc/hotel-reviews/7d034d4e-b6d2-404a-b80a-517f76a51c77-1761942593930.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### CJ Stayed 7 nights in Oct 2025 Verified ### 6/10 Okay #### Alvaro Jul 21, 2025 Disliked: Amenities Its an ok hotel, solid 3 stars but definitely not a 5 star hotel, beach access sucks, you have to the a bus there, drinks were terrible, staff was nice ##### Alvaro Stayed 2 nights in Jul 2025 Verified ### 8/10 Good #### Christine Apr 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice, staff was excellent. Could have had a bit more entertainment but overall great stay and would use Riu again! ##### Christine Stayed 4 nights in Apr 2025 Verified ### 8/10 Good #### Lauren Feb 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had an all around good trip. We really enjoyed the beach club and how safe our items were when we left them on our chairs. ##### Lauren Stayed 7 nights in Feb 2025 Verified ### 2/10 Terrible #### Jake Feb 17, 2026 Disliked: Cleanliness, amenities, property conditions & facilities Do not believe the pictures online! I have stayed at different Riu hotels and Lupita is by far the worst one! I expect better quality when staying at the Riu. Check in was easy. Room looks old and dated. The bathroom was nice. Various animals all over the place. The animas roam around all over the property. The pool was ok. The Riuland kids club was closed my entire stay so my son didn’t get to enjoy it. The animals are all around the pool all day. If you leave your drink or food unattended the animals will grab it. They can climb and will jump on your table to get food. No activities dyeing the day even though it is advertised. The evening entertainment was good, I’ll give them credit for that. The buffet restaurant food is horrible! Limited options and the same food everyday. The evening Maria Bonita restaurant was great. Fresh food cooked to order. Alcohol is generic brand and it very good, so don’t be expect great hard liquor. Staff is very friendly and nice! I will never stay at this hotel ever again. Riu should close this hotel so they don’t hurt their brand. Again, I have stayed at Riu hotels all over the world and normally have an excellent time. This Riu was so bad, I left a day early and I have never ended my vacation early. ##### Jake Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### Courtney Ann Feb 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, great drinks, good enterimant ##### Courtney Ann Stayed 3 nights in Feb 2024 Verified ### 10/10 Excellent #### BRUNO Sep 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ALL INCLUSIVE PROPOSAL PERFECT HOTEL AND ARE VERY GOOD BEACH VERY GOOD ##### BRUNO Stayed 3 nights in Aug 2023 Verified ### 10/10 Excellent #### Daniel Jan 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff. ##### Daniel Stayed 7 nights in Jan 2024 Verified ### 6/10 Okay #### Brenda s Mar 10, 2024 Liked: Cleanliness, property conditions & facilities Small resort. Very nice main pool ##### Brenda s Stayed 7 nights in Feb 2024 Verified ### 6/10 Okay #### Sharnita Oct 4, 2025 Liked: Staff & service I recently stayed at this hotel resort and had a mixed experience. On the plus side, the service was amazing from start to finish. We received a welcome drink, and the guest services team was super helpful. However, the food was just okay - nothing spectacular. One thing to note is that the resort isn't directly on the beach, and you'll need to catch a shuttle that runs on a limited schedule. The pool was nice, but the hours were restricted, and I wished it was open 24/7 with swim-at-your-own-risk signs. The rooms were clean but basic, and the beds were extremely hard - almost rock-hard. The bathrooms were decent, but nothing to write home about. Overall, the pros outweighed the cons for us, but I’d recommend being aware of these details before booking. I met some great people while traveling here. I would book again if needed to make a last minute trip. ![](https://a.travel-assets.com/ugc/hotel-reviews/3d806e1e-3072-4ab5-b579-ae115db86c5b-1759555677207.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/eec9a17c-5dca-4273-b14e-2436ae197a23-1759555694533.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ebcfc14a-cf2c-48d7-9a80-20b50b447fd5-1759555700494.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/279a207b-2ceb-4daf-88bd-0d0f265819d9-1759555763441.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sharnita Stayed 4 nights in Sep 2025 Verified ### 10/10 Excellent #### Claus Jan 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We have a lovely stay at RIU Lupita the food and drinks are delicious the best you can get, the beach club is so nice and the beach with palms is the best you can get so perfect the staff at this hotel are outstanding 1000 point from us ##### Claus Stayed 5 nights in Jan 2024 Verified ### 10/10 Excellent #### Paula Sep 19, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Even though it isn't a water front property, it is an excellent budget option, food and drinks are excellent - RIU standard across all properties, staff is super friendly and hard working. This is our second stay there and we'll come back. ##### Paula Stayed 7 nights in Sep 2023 Verified ### 10/10 Excellent #### Joseph Oct 18, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had an excellent time. The facilities were very clean, the staff was very nice and helpful and anything I needed was either accessible or the resort would have it accessible for me. ##### Joseph Stayed 4 nights in Oct 2023 Verified ### 6/10 Okay #### Shannon Feb 11, 2025 Liked: Staff & service Disliked: Property conditions & facilities the food was amazing I liked the relaxed atmosphere I like that the rules were not over the top restrictive and and the staff were great especially the entertainment staff and main bartenders. The silent disco was so fun so was the foam party. The night club/disco only played Spanish music shower tiles were really nice in my room and the ac was good my bed was comfortable and the drinks were good. ##### Shannon Stayed 4 nights in Feb 2025 Verified ### 10/10 Excellent #### TiAnn Sep 19, 2024 Liked: Cleanliness, staff & service, amenities I think the property needs some updating especially the lobby. I wish there was room service to get food after 10\. The staff was very nice and attentive. The food was great. I loved the white party and that it was a family friendly event. The beach area was very nice ##### TiAnn Stayed 4 nights in Aug 2024 Verified ### 8/10 Good #### Mark May 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Hotel was good , clean and good food. Rooms a bit dated and dark. Outside in certain areas (accommodation area) needs refreshed. I usually stay at Riu hotels and this one was slightly outdated in areas. All in all for budget great place. ##### Mark Stayed 6 nights in May 2024 ### Expedia's Latest Trends ### Hotels > - [Etéreo, Auberge Collection](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Etereo-Auberge-Resorts-Collection.h70882476.Hotel-Information) > - [Hyatt Centric Playa del Carmen - Downtown House & Beach House](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Centric-Playa-Del-Carmen-Downtown-House-Beach-House.h11620473.Hotel-Information) > - [Apartment for Rent in Valle Aurora 2 BDR 8 min from the Sea!](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Vrbo-Property.h108738784.Hotel-Information) > - [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > - [Singular Joy Downtown Residences](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Singular-Joy-Downtown-Hotel-Residences.h33690351.Hotel-Information) > - [Palafitos Overwater Bungalows, All & More Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > - [Ahava Hotel](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ahava-Hotel-By-GuruHotel.h46223173.Hotel-Information) > - [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > - [Sabbia 302 by Tripintravel](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sabbia-302-By-Tripintravel.h27289289.Hotel-Information) > - [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > - [Miranda Condos by Happy Address](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Miranda-Condos-By-Happy-Address.h32268496.Hotel-Information) > - [2 Bedrooms Master Suite within Grand Bliss Riviera Maya by Vidanta ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-2-Bedrooms-Master-Suite-Within-Grand-Bliss-Riviera-Maya-By-Vidanta.h30360667.Hotel-Information) > - [Playa Kaan 20 by Vimex](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Playa-Kaan-20-By-Vimex.h20252078.Hotel-Information) > - [The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) > - [Pueblito Escondido Luxury by Mistik](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Pueblito-Escondido-Luxury-By-Mistik.h1746066.Hotel-Information) > - [Singular Dream Beach Residences](https://www.expedia.ca/Playa-Del-Carmen-Hotels-SINGULAR-DREAM-BY-BUNIK.h77028471.Hotel-Information) > - [Palmares by Playa Moments](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palmares-By-Playa-Moments.h18047435.Hotel-Information) > - [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > - [ Select Club at Sandos Caracol All Inclusive - Adults Only Area](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-Select-Club-Adults-Only-All-Inclusive.h4799416.Hotel-Information) > - [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > - [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > - [Arenis Playa del Carmen by Stella Rentals](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Arenis.h41264628.Hotel-Information) > - [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > - [Trendy Space, Prime Location, Roof Pool, Gym!](https://www.expedia.ca/Playa-Del-Carmen-Hotels-NEW-Trendy-Space.h103775235.Hotel-Information) > - [Hotel Ambra](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Ambra.h44252620.Hotel-Information) > - [Tukan Hotel Playa del Carmen](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Tukan-Hotel-Beach-Club.h1046894.Hotel-Information) > - [Menesse on the Beach](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Menesse-On-The-Beach.h33346555.Hotel-Information) > - [Menesse 32 - 106](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Menesse-32-106.h33015704.Hotel-Information) > - [El Faro 3 BR Beachfront](https://www.expedia.ca/Playa-Del-Carmen-Hotels-El-Faro-3-BR-Beachfront.h32787155.Hotel-Information)