Title: Hotel Riu Lupita - All Inclusive - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Riu Lupita - All Inclusive All-inclusive property with 4 restaurants and 3 outdoor pools ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/ac5ffc0a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/f39e06d8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/ca557d72.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Body treatments, beach massages, body scrubs, facials](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/c78b5ef4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Theatre show](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/596edcb8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Riu Lupita offers an all-inclusive stay with poolside lounging, windsurfing, volleyball, and biking. Enjoy four restaurants with free breakfast buffets and relax at Renova Spa. Free in-room WiFi and multilingual staff help you explore Playacar Golf Club. 7.8 Good ## Popular amenities - - Breakfast included - Spa - Bar - 24/7 front desk - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 16 of 16 rooms ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/e1600b4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 279 sq ft - Sleeps 4 ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (U) ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - 280 sq ft - Sleeps 5 - 1 King Bed and 1 Twin Bunk Bed ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (M) 7.8 Good 17 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - 280 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (E) ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - 280 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (L) 8.0 Very good 1 review ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - 280 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (M) 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - 280 sq ft - Sleeps 4 - 1 King Bed and 1 Twin Bunk Bed ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (B2C-US) ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - 280 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (B2C-US) ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - 278 sq ft - Sleeps 5 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (B2C-CA) ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - 280 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (B2C-CA) ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - 280 sq ft - Sleeps 5 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (C) 8.6 Excellent 8 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - 280 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (C) ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - 280 sq ft - Sleeps 5 - 1 King Bed and 1 Twin Bunk Bed ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (L) ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - 280 sq ft - Sleeps 5 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (E) ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - Sleeps 4 - 1 King Bed ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (U) 8.0 Very good 33 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Hair dryer Private bathroom - 280 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout drapes, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/f98cbb4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 279 sq ft - Sleeps 4 ## You may also like Ad ![On the beach, white sand, beach cabanas, sun loungers](https://images.trvl-media.com/lodging/69000000/68900000/68897700/68897680/30c9f9a1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Impression Moxché by Secrets – Adults Only – All Inclusive Corasol - Pool - All-inclusive - Spa - Pet-friendly 9.6 Exceptional 223 reviews CA $1,670 CA $1,670 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=fd85b054-6897-4b89-ba2b-169f49bceafb&top_cur=CAD) Ad ![Ocean Studio with Plunge Pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70890000/70882500/70882476/0943f1d6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Etéreo, Auberge Collection Maroma - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Riu-Lupita-All-Inclusive.h470878.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Riu-Lupita-All-Inclusive.h470878.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.61246%2C-87.09196&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=If060JHNbh2tzJEyP-YaYmr_rqs=) Lote Hotelero 1, Manzana 20, Condominios Playacar, Playa del Carmen, QROO, 77710 #### What's nearby - Playacar Golf Club - 5 min walk - 0.4 km - Quinta Avenida - 3 min drive - 2.5 km - Playa del Carmen Main Beach - 4 min drive - 2.8 km - Xcaret Eco Theme Park - 8 min drive - 7.0 km - Playacar Beach - 8 min drive - 3.9 km #### Getting around - Cancun Intl. Airport (CUN) - 50 min drive #### Restaurants - ‪La Terraza - ‬7 min drive - ‪rosa roja - ‬6 min drive - ‪Turquesa - ‬7 min drive - ‪La Barra Artesanal - ‬7 min drive - ‪Il Portico - ‬6 min drive ## About this property ### Hotel Riu Lupita - All Inclusive All-inclusive family-friendly property near Playacar Golf Club Close to Playacar Beach, Hotel Riu Lupita - All Inclusive provides a free breakfast buffet, a nightclub, and a poolside bar. Adventurous travelers may like the snorkeling, fitness classes, and bicycling at this property. Treat yourself to a body treatment, a body scrub, or a manicure/pedicure at Renova Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Enjoy the gym, as well as activities like kayaking, basketball, and windsurfing. In addition to a grocery/convenience store and shopping on site, guests can connect to free in-room WiFi. You'll also find perks like: - 3 outdoor pools and a children's pool, along with sun loungers and pool umbrellas - Free self parking - Limo/town car service, tennis courts, and a bike on site - Babysitting (surcharge), wedding services, and a gift shop - Guest reviews say great things about the helpful staff Room features All 300 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. More conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with eco-friendly toiletries and shower/tub combinations - Flat-screen TVs with satellite channels - Balconies, free infant beds, and ceiling fans ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and select beverages included ### Activities and facilities/equipment All non-motorized water sports, land activities, and use of recreational facilities and equipment are included. ### Water activities Kayaking Sailing Snorkeling Windsurfing ### Land activities Tennis Volleyball ### Lessons/classes/games Aerobics ### Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances ## Similar properties ![5 bars/lounges, swim-up bar, poolside bar](https://images.trvl-media.com/lodging/1000000/490000/487100/487013/c7109a5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Tequila - All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 1,006 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=487013&PinnedHotelID=487013&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools](https://images.trvl-media.com/lodging/1000000/330000/328200/328185/b5349f75.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Allegro Playacar - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free beach shuttle - Limo/town car service - Free uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:30 AM - 4 restaurants - A bar/lounge - A poolside bar - Snack bar/deli ### Restaurants on site - Adelita - Cozumel - Dante - Maria Bonita - Tequila ### Things to do - 3 outdoor pools - Basketball - Bicycle storage - Bicycles - Children's pool - Fitness classes - Free children's club - Full-service spa - Gym - Kayaking - Nightclub - Playground - Shopping - Snorkeling - Tennis - TV in common areas - Volleyball - Windsurfing ### Family friendly - 3 outdoor pools - Babysitting (surcharge) - Children's pool - Free children's club - Grocery/convenience store - In-room crib - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Luggage storage - Safe at front desk ### Guest services - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - Beach loungers - Beach towels - Garden - Pool loungers - Pool umbrellas ### Full-service spa - Body scrubs - Facials - Manicures/pedicures - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 100% renewable energy - 23 buildings - 3 floors - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Ceiling fan - Eco-friendly toiletries - Energy-saving switches in guestrooms - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts major credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico. ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Lupita Riu Riu Lupita Riu Lupita All Inclusive Riu Lupita All Inclusive Playa del Carmen Riu Lupita Playa del Carmen Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico Riu Lupita Mayan Riviera Riu Lupita Mexico Riu Lupita Resort Riu Lupita All Inclusive All-inclusive property Playa del Carmen Riu Lupita All Inclusive All-inclusive property Riu Lupita Inclusive inclusiv Riu Lupita All Inclusive Riu Lupita Inclusive Inclusive Hotel Riu Lupita - All Inclusive Playa del Carmen Hotel Riu Lupita - All Inclusive All-inclusive property ## Frequently asked questions ### Does Hotel Riu Lupita - All Inclusive have a pool? > Yes, this property has 3 outdoor pools and a children's pool. ### Is Hotel Riu Lupita - All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Riu Lupita - All Inclusive? > Self parking is free at this property. ### What time is check-in at Hotel Riu Lupita - All Inclusive? > Check-in start time: 3:00 PM; Check-in end time: 11 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Riu Lupita - All Inclusive? > Check-out is at noon. ### Are there all-inclusive benefits at Hotel Riu Lupita - All Inclusive? > Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include windsurfing, snorkeling, kayaking, and more. ### Where is Hotel Riu Lupita - All Inclusive located? > This family-friendly Playa del Carmen property is located near the beach, within 1 mi (2 km) of Playacar Golf Club, Centro Maya Shopping Center, and Mahi Golf Course. Playa del Carmen Main Beach and Quinta Avenida are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Riu Lupita - All Inclusive Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 294 8 - Good 232 6 - Okay 140 4 - Poor 36 2 - Terrible 56 ### 8.6/10 Cleanliness ### 8.6/10 Staff & service ### 7.8/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Quintasha Sep 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I really had a good time and this was my first international trip and it was wonderful. The staff was helpful and nice. 10/10 ##### Quintasha Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Kevin Andrew Sep 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the service we had at the front desk to our maid and the guy that filled up our room fridge with beer water pop. The staff was really friendly and helpful. Thanks again Riu Lupita as this was the second time we’ve stayed there. O yes and do go have à la cart Steakhouse. At the beach it’s GREAT ##### Kevin Andrew Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### mya Apr 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly and helpful staff. ##### mya Stayed 1 night in Apr 2025 ### 6/10 Okay #### Grace Eboselume May 27, 2025 Budget friendly, no beach on site ##### Grace Eboselume Stayed 3 nights in May 2025 ### 6/10 Okay #### Garland Aug 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Food choices wasnt that good. ##### Garland Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Owen Dec 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place! Super friendly staff! ##### Owen Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Alfredo Ceron Jan 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente! ##### Alfredo Ceron Stayed 3 nights in Jan 2025 ### 8/10 Good #### marco May 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very nice place.. ##### marco Stayed 3 nights in May 2024 ### 10/10 Excellent #### Daniel Jan 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff. ##### Daniel Stayed 7 nights in Jan 2024 ### 8/10 Good #### Olga Nov 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall it was good, staff and dining was super. The flip point is that it’s rather far away from the oceanfront and area around the resort is not suitable for walking due to golf club property. ##### Olga Stayed 8 nights in Nov 2024 ### 8/10 Good #### Suzanne Mar 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked the fact that it was a smaller resort. I wish the beach would off been closer to the resort. ##### Suzanne Stayed 7 nights in Mar 2024 ### 10/10 Excellent #### Lashea Danielle Feb 20, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved everything about the resort. Will stay there again next time. I have no complaints. ##### Lashea Danielle Stayed 4 nights in Feb 2023 ### 10/10 Excellent #### Claus Jan 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We have a lovely stay at RIU Lupita the food and drinks are delicious the best you can get, the beach club is so nice and the beach with palms is the best you can get so perfect the staff at this hotel are outstanding 1000 point from us ##### Claus Stayed 5 nights in Jan 2024 ### 10/10 Excellent #### TiAnn Sep 19, 2024 Liked: Cleanliness, staff & service, amenities I think the property needs some updating especially the lobby. I wish there was room service to get food after 10. The staff was very nice and attentive. The food was great. I loved the white party and that it was a family friendly event. The beach area was very nice ##### TiAnn Stayed 4 nights in Aug 2024 ### 8/10 Good #### Emilce Paola Jan 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's ok. ##### Emilce Paola Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Mia Mary Jul 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly staff and management! Wonderful time we had. Thank you very much! Will come back again! ##### Mia Mary Stayed 3 nights in Jul 2023 ### 6/10 Okay #### Paul Aug 1, 2023 Details reservations ##### Paul Stayed 3 nights in Jul 2023 ### 8/10 Good #### Mark May 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Hotel was good , clean and good food. Rooms a bit dated and dark. Outside in certain areas (accommodation area) needs refreshed. I usually stay at Riu hotels and this one was slightly outdated in areas. All in all for budget great place. ##### Mark Stayed 6 nights in May 2024 ### 2/10 Terrible #### Hector Jan 12, 2025 Disliked: Cleanliness, property conditions & facilities Beds were hard. Water would fall out the shower leavening water everywhere. Mold on mirrors and walls. ##### Hector Stayed 7 nights in Dec 2024 ### 2/10 Terrible #### Brock Nov 15, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Worst resort I’ve ever stayed at in my life! ##### Brock Stayed 7 nights in Nov 2023 ### 8/10 Good #### james Sep 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff and location were all very good. Only complaint the bed was the hardest bed i have ever slept on. I prefer firm mattress however this was over the top ##### james Stayed 3 nights in Sep 2022 ### 4/10 Poor #### heather Jan 30, 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities In need of renovations, better activities, and bikes to use ##### heather Stayed 3 nights in Jan 2024 ### 8/10 Good #### Anne May 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pros: Food - was excellent, Staff - Very helpful and understanding Entertainment - Was done before it got too late Room Attendants - Most were very good and went the extra mile for the guests. The Shop Clerk inside the hotel was very helpful. Cons - There were two pools - One was kept great and the other quiet pool had leaves and particulars in the water. There was no direct access to the peach and you have to take a bus to get to it. That was a bummer. Some of the Front Desk Clerks were not too sure as to what to do in certain situations. They were not proactive. The toilet bowl had a crack in it. One of the two cups left in my room to make coffee was chipped. Under the bed was not properly cleaned prior to our arrival. Some of the guests were not on their best behavior around other guests. Police Presence was required on one of the evenings we were there. ##### Anne Stayed 8 nights in May 2025 ### 6/10 Okay #### Naima Jan 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities There's no beach on the property and NO elevators. The food was awesome but I wanted more of a vacation with sun and sand and this place is NOT it. ##### Naima ### 6/10 Okay #### Reed Mar 22, 2023 Liked: Cleanliness Disliked: Property conditions & facilities This is a budget resort. As long as you don’t come here thinking that you are getting the same experience as Barceló or Sirenis or one of those resorts, you’ll be fine. The property is definitely showing its age and the dining options got a little boring after a few nights. There is a bus that takes you to the available beach club and this beach is awesome! For my family, this was the only redeeming quality of this resort. Really, if you lower your expectations and realize that your booking a budget resort, then you’ll have a great time. ##### Reed Stayed 8 nights in Mar 2023 ## Expedia's Latest Trends ### Hotels > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hacienda-Tres-Rios-Resort-Spa-Nature-Park-All-Inclusive.h1897464.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) > > [Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Secrets Moxché Playa del Carmen - 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