Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710
Explore the area
Xaman Ha Aviary19 min walk
Playacar Golf Club2 min drive
Paseo del Carmen4 min drive
Playa Del Carmen, Quintana Roo (PCM)9 min drive
Room options
About this area
Playa del Carmen
Riu Playacar All Inclusive is located in Playacar Zona Hotelera, a neighborhood in Playa del Carmen, and is next to a golf course and on the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Maroma Beach, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. Traveling with kids? Consider Xaman Ha Aviary and Cenote Chaak Tun. Spend some time exploring the area's activities, including golf lessons, golfing, and water skiing.
Upscale aparthotel on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Riu Playacar All Inclusive's full-service spa. Then enjoy a meal at one of the aparthotel's 4 restaurants. Each apartment offers free WiFi, a minibar, and a TV with satellite channels. Free bottled water, a ceiling fan, and a hair dryer are among the other amenities that guests will find.
Riu Playacar All Inclusive offers 396 accommodations with minibars and safes. Televisions come with satellite channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen aparthotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.
All-inclusive details
This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers
Water activities
Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Aerobics
Entertainment
Access to offsite nightclubs
Onsite live performances
Awards and affiliations
Green / Sustainable Property This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, French, German, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.
Property amenities
Beach
On a white sand beach
Beach loungers
Beach towels
Pool/Spa
3 outdoor pools
Full-service spa
Manicures/pedicures
Massage
Pool loungers
Pool umbrellas
Spa treatment rooms
Internet
Free WiFi
Parking and transportation
Limo/town car service
Free uncovered self parking on site
Family friendly
Babysitting (surcharge)
Children's pool
Free children's club
Playground
Restaurants on site
Anana
Jade
The Palms
Traviata
Turquesa
Dining
Free buffet breakfast available daily
4 bars/lounges
4 restaurants
A poolside bar
A swim-up bar
Coffee and tea in common areas
Minibar
Snack bar/deli
Bedrooms
Bedsheets provided
Bathroom
1 bathroom
Free toiletries
Hair dryer
Shower only
Towels provided
Entertainment
22-inch TV with satellite channels
TV in common areas
Outdoor areas
Garden
Laundry
Dry cleaning/laundry service
Work spaces
Laptop workspace
Climate control
Air conditioning
Ceiling fan
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
A tax is imposed by the city: MXN 31.12 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p
Frequently asked questions
Does Riu Playacar All Inclusive have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is Riu Playacar All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Riu Playacar All Inclusive?
Self parking is free at this property.
What time is check-in at Riu Playacar All Inclusive?
Check-in is from 3:00 PM - 11 PM. Late check-in is available during limited hours.
What time is check-out at Riu Playacar All Inclusive?
Check-out is at 11:00 AM.
Are there all-inclusive benefits at Riu Playacar All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.
Where is Riu Playacar All Inclusive located?
Located in Playacar Zona Hotelera, this beachfront aparthotel is next to a golf course and within 3 mi (5 km) of Piste Cyclable sur Paseo Xaman-Ha, Playa del Carmen Main Beach, and Mamitas Beach. Quinta Avenida is 3 mi (4.8 km) away.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 587 out of 1023 reviews" "
10 - Excellent
587
" "10 - Excellent 57%
Rating 8 - Good. 272 out of 1023 reviews" "
8 - Good
272
" "8 - Good 27%
Rating 6 - Okay. 94 out of 1023 reviews" "
6 - Okay
94
" "6 - Okay 9%
Rating 4 - Poor. 45 out of 1023 reviews" "
4 - Poor
45
" "4 - Poor 4%
Rating 2 - Terrible. 25 out of 1023 reviews" "
2 - Terrible
25
" "2 - Terrible 2%
9.1/10
Cleanliness
9.1/10
Staff & service
8.4/10
Amenities
8.7/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Poor
iman
Travelled with family, Travelled with family and small children
The staff was great and friendly, located next to the beautiful beach.
but unfortunately, the food quality was poor. The restaurant did not meet my expectations, as it did not provide a satisfying dining experience. Additionally, the hotel lacked a variety of alcohol brands, and the overall amenities were subpar. Moreover, the absence of an elevator was inconvenient, and the lobby would benefit from having an air conditioner.
It was great entertainment and bar crew. Food was good at the buffet, breakfast, lunch and dinner. But in specialty restaurants food was way below 5 star, it was disappointing and not edible in few cases. Greatly taken care of grounds, beautiful beach, and wonderful staff made this 4 star experience.