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Riu Playacar All Inclusive

Photo gallery for Riu Playacar All Inclusive

On the beach, white sand, sun loungers, beach towels
Front of property
Minibar, in-room safe, laptop workspace, blackout drapes
22-inch TV with satellite channels
Buffet

Overview of Riu Playacar All Inclusive

Riu Playacar All Inclusive

4.0 star property
8.6 out of 10 Excellent
8.6/10 Excellent

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Parking included
  • Free WiFi
  • Restaurant
Map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationXaman Ha Aviary19 min walk
  • Popular LocationPlayacar Golf Club2 min drive
  • Popular LocationPaseo del Carmen4 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)9 min drive

Room options

About this area

Playa del Carmen

Riu Playacar All Inclusive is located in Playacar Zona Hotelera, a neighborhood in Playa del Carmen, and is next to a golf course and on the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Maroma Beach, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. Traveling with kids? Consider Xaman Ha Aviary and Cenote Chaak Tun. Spend some time exploring the area's activities, including golf lessons, golfing, and water skiing.
Visit our Playa del Carmen travel guideOpens in a new window
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Map

What's nearby

  • Xaman Ha Aviary - 19 min walk
  • Playacar Golf Club - 2 min drive
  • Paseo del Carmen - 4 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Central Square - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • Desayuno Don Juan - 7 min walk
  • Rosa Roja - 4 min walk
  • Turquesa - 4 min walk
  • Starbucks - 2 min walk
  • Steakhouse Riu Tequila - 20 min walk

About this property

Riu Playacar All Inclusive

Upscale aparthotel on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Riu Playacar All Inclusive's full-service spa. Then enjoy a meal at one of the aparthotel's 4 restaurants. Each apartment offers free WiFi, a minibar, and a TV with satellite channels. Free bottled water, a ceiling fan, and a hair dryer are among the other amenities that guests will find.
Riu Playacar All Inclusive offers 396 accommodations with minibars and safes. Televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen aparthotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.

All-inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Access to offsite nightclubs
Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Beach

  • On a white sand beach
  • Beach loungers
  • Beach towels

Pool/Spa

  • 3 outdoor pools
  • Full-service spa
  • Manicures/pedicures
  • Massage
  • Pool loungers
  • Pool umbrellas
  • Spa treatment rooms

Internet

  • Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Playground

Restaurants on site

  • Anana
  • Jade
  • The Palms
  • Traviata
  • Turquesa

Dining

  • Free buffet breakfast available daily
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Shower only
  • Towels provided

Entertainment

  • 22-inch TV with satellite channels
  • TV in common areas

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • In-room accessibility available in select rooms
  • In-room roll-in shower
  • No elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free bottled water
  • Gift shop/newsstand
  • Hair salon
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Near the ocean
  • Next to a golf course

Things to do

  • 18 holes of golf on site
  • Beach volleyball on site
  • Children's pool on site
  • Fitness classes on site
  • Free children's club on site
  • Gym on site
  • Health club on site
  • Kayaking on site
  • Sailing on site
  • Scuba diving on site
  • Shopping on site
  • Snorkeling on site
  • Windsurfing on site
  • Golf lessons nearby
  • Golfing nearby
  • Water skiing nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Smoke detector

General

  • 3 floors
  • 396 rooms
  • 9 buildings
  • Art Deco architecture
  • Garden

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 31.12 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p

Frequently asked questions

Does Riu Playacar All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Riu Playacar All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Playacar All Inclusive?

Self parking is free at this property.

What time is check-in at Riu Playacar All Inclusive?

Check-in is from 3:00 PM - 11 PM. Late check-in is available during limited hours.

What time is check-out at Riu Playacar All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Riu Playacar All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Riu Playacar All Inclusive located?

Located in Playacar Zona Hotelera, this beachfront aparthotel is next to a golf course and within 3 mi (5 km) of Piste Cyclable sur Paseo Xaman-Ha, Playa del Carmen Main Beach, and Mamitas Beach. Quinta Avenida is 3 mi (4.8 km) away.

Riu Playacar All Inclusive Reviews

Riu Playacar All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1023 reviews" "
" "10 - Excellent 57%
Rating 8 - Good. 272 out of 1023 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 94 out of 1023 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 45 out of 1023 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 25 out of 1023 reviews" "
" "2 - Terrible 2%

9.1/10

Cleanliness

9.1/10

Staff & service

8.4/10

Amenities

8.7/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

iman

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was great and friendly, located next to the beautiful beach. but unfortunately, the food quality was poor. The restaurant did not meet my expectations, as it did not provide a satisfying dining experience. Additionally, the hotel lacked a variety of alcohol brands, and the overall amenities were subpar. Moreover, the absence of an elevator was inconvenient, and the lobby would benefit from having an air conditioner.
Stayed 4 nights in Jun 2023

8/10 Good

Benedicta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was awesome. Very nice.
Stayed 3 nights in Jun 2023

10/10 Excellent

Carlos, New castle

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly the room was very clean
Stayed 7 nights in May 2023

8/10 Good

Slavisa

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was great entertainment and bar crew. Food was good at the buffet, breakfast, lunch and dinner. But in specialty restaurants food was way below 5 star, it was disappointing and not edible in few cases. Greatly taken care of grounds, beautiful beach, and wonderful staff made this 4 star experience.
Stayed 7 nights in May 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice would recommend this to a lot of friends and family. Good for couple & also good for family!
Stayed 4 nights in May 2023

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love the facility. Room very clean. This was my second visit and I plan to return. If I had any suggestions, I would like for the room to cool better.
Stayed 3 nights in May 2023

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay!
Stayed 6 nights in May 2023

10/10 Excellent

Karim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a fantastic experience for myself and my 14 year old son. It's an excellent family resort with endless entertainment for toddlers to seniors.
Stayed 11 nights in May 2023

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2023

8/10 Good

Boris

Travelled with family and small children