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Riu Playacar All Inclusive

Photo gallery for Riu Playacar All Inclusive

Aerial view
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers

Overview of Riu Playacar All Inclusive

Riu Playacar All Inclusive

4.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationPiste Cyclable sur Paseo Xaman-Ha3 min walk
  • Popular LocationPlayacar Golf Club2 min drive
  • Popular LocationMahi Golf Course4 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)9 min drive

Room options

About this area

Playa del Carmen

Riu Playacar All Inclusive is located in Playacar, a neighborhood in Playa del Carmen, and is next to a golf course and on the beach. Playacar Golf Club and Piste Cyclable sur Paseo Xaman-Ha are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Maroma Beach. Traveling with kids? Consider Xcaret Eco Theme Park and Xaman Ha Aviary. Spend some time exploring the area's activities, including golf lessons, golfing, and water skiing.

What's nearby

  • Piste Cyclable sur Paseo Xaman-Ha - 3 min walk
  • Xaman Ha Aviary - 19 min walk
  • Paseo del Carmen - 25 min walk
  • Playacar Golf Club - 2 min drive
  • Mahi Golf Course - 4 min drive

Restaurants

  • Doña Aurelia - 7 min drive
  • Ristorante Latinos - 7 min drive

About this property

Riu Playacar All Inclusive

4-star all-inclusive property located in Playacar
A free breakfast buffet, 18 holes of golf, and a swim-up bar are just a few of the amenities provided at Riu Playacar All Inclusive. This property is a great place to bask in the sun with a white sand beach, sun loungers, and beach towels. Treat yourself to a massage or a manicure/pedicure at Renova Spa, the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Asian cuisine and a poolside location. Aerobics classes are offered at the health club; other things to do include snorkeling, scuba diving, and sailing. Free in-room WiFi is available to all guests, along with a poolside bar and shopping on site.
Other perks at this property include:
  • 3 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Limo/town car service, a 24-hour front desk, and coffee/tea in the lobby
  • ATM/banking services, luggage storage, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 396 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 22-inch TVs with satellite channels
  • Ceiling fans, daily housekeeping, and electrical adapters/chargers

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Access to offsite nightclubs
Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Anana
  • Jade
  • The Palms
  • Traviata
  • Turquesa

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • No elevator
  • Roll-in shower

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Towels

Entertainment

  • 22-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MXN 31.12 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p

Frequently asked questions

Does Riu Playacar All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Riu Playacar All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Playacar All Inclusive?

Self parking is free at this property.

What time is check-in at Riu Playacar All Inclusive?

Check-in is from 3:00 PM - 11 PM. Late check-in is available during limited hours.

What time is check-out at Riu Playacar All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Riu Playacar All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Riu Playacar All Inclusive located?

Located in Playacar, this beachfront property is next to a golf course, 0.2 mi (0.3 km) from Piste Cyclable sur Paseo Xaman-Ha, and 1.5 mi (2.4 km) from Playa del Carmen Main Beach. Mahi Golf Course and Xaman Ha Aviary are also within 1 mi (2 km).

Can I cancel my reservation for free at Riu Playacar All Inclusive and receive a full refund?

Yes, Riu Playacar All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Riu Playacar All Inclusive cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.6

Excellent

Rating 10 - Excellent. 590 out of 1037 reviews" "
" "10 - Excellent 57%
Rating 8 - Good. 288 out of 1037 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 95 out of 1037 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 40 out of 1037 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 24 out of 1037 reviews" "
" "2 - Terrible 2%

9.1/10

Cleanliness

9.1/10

Staff & service

8.4/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and secured in a gated community Playacar.
Stayed 14 nights in Jan 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort topped them all. Playacar is a gated community in which the hotel resides. Cleanest place we have stayed. Delicious variety of food from 5 restaurants. Lots of activities and entertainment. Privledges at 2 other resorts in walking distance. Beautiful white beach. Hotel rooms as pictured in Expedia. Unique coridor off the main hall that divides into two separate rooms-kept the hall noise down and ability to lock main coridor door and keep two room doors open when traveling together. Grocery store and gift shopping across the street. Safe walking a couple miles to Mayan ruins. Staff very frendly and attentive. Large diverse guest population. I don't have a negative thing to say about this resort and 5 day stay. It will be our go to place for all future travel.

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice clean and smaller RIU. Great location with shopping across the street, if you don’t want to go into Playa de Carmen. There are some Mayans down the road and a bird sanctuary you can explore. And also a half an hour walk down to 5th Ave to Playa.
Stayed 10 nights in Jan 2023

6/10 Okay

Carolina Huerta

Travelled with family
Liked: Cleanliness, staff & service
Here is the not so good: We had a party of 7 with 3 rooms. The beds were pushed together to form one big bed. Not very comfortable for 3 people and the beds are awful, think motel 6 style. There are a lot of smokers at this hotel it seems. The good: Froy in the lobby bar was amazing. The grounds are clean and well kept. There are sufficient chairs on beach or by pool. Food was very good for an all inclusive and there were plenty of options. The service is top notch. We would stay again becuase if the positives but they can certainly use an upgrade on the rooms.
Stayed 7 nights in Jan 2023

10/10 Excellent

Marivy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amamos la propiedad todo. Su personal super respetuoso y amable, la comida exquisita, comodidad, todo todo.

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed everything about this property! I especially loved the palm trees on the beach! We could get sun, shade and the overall relaxation/vacation feeling!

4/10 Poor

Martha

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beside the hotel is in a great area, the staff been so great and beverages selections is good, the hotel food is TERRIBLE. Every single restaurant is a buffet style some how, dinner in some restaurants only part of the menu is A la Carte and the rest of the food again is buffet style and yes the selection is big, but by the time you serve yourself the meats, fish, pasta, rice or anything else is way overcooked and dry that is tasteless. Pool food is full of hotdogs, burgers, pizza and French fries, what happen with a good taco, guacamole and some delicious MEXICAN FOOD. There is NO a room service instead they have a snack area overnight full of frozen/microwave food, YES!!!! Microwaveable food. Mexican Gastronomy is recognized all over the world for been one of the best and non was represented on this hotel, I didn’t travel to Mexico to eat burgers or buffets and definitely no microwaveable food, out of my 7 days staying we eat 4 days outside and my all-inclusive money when out of the window. Very disappointed, very upset and mostly very certain that I will NOT comeback to this hotel or any of the RIU chain because I am afraid that will be the same.

2/10 Terrible

yaritza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Muy simple la fiesta de año nuevo no me gusto para nada ya no regreso a los riu tienen que tener algo mas

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Room was comfortable and the balcony was nice. Noise was an issue sometimes as we could hear a lot of commotion in the hallway when sleeping. Beach did not have enough loungers, also the beach area itself is small. Food was decent, the New Year’s feast was spectacular. Room keys kept malfunctioning towards the end of our stay. Staff was mostly kind. We did not enter the pools only the beach!

10/10 Excellent

CECILE A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is perfect, not too big, the food is delicious and the service is top notch. Everything was perfect, I can only recommend Riu Playacar.