Title: Iberostar Waves Quetzal - All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=428594&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Iberostar Waves Quetzal - All Inclusive A beachfront escape where travelers can relax on white sand, indulge in spa treatments, and explore diverse culinary options across eight restaurants ## Photo gallery for Iberostar Waves Quetzal - All Inclusive ![Aerial view - Iberostar Waves Quetzal - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/068cd362.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/9556c2e3-158c-4080-b113-fb08472ba75f-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![4 outdoor pools, pool umbrellas, sun loungers - Iberostar Waves Quetzal - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/4e0ea6c3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night - Iberostar Waves Quetzal - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/ffc36c22.jpg?impolicy=resizecrop&rw=297&ra=fit) ![8 restaurants, lunch, dinner served; Japanese cuisine - Iberostar Waves Quetzal - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/529a4fab.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Iberostar Waves Quetzal - All Inclusive, guests enjoy a beachfront retreat with massages. The resort has 8 restaurants serving Japanese and international cuisines. Stay active with yoga at the gym or kayaking, while the multilingual staff ensures a smooth experience. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - All-inclusive - Parking included - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 9 - Jan. 10](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=428594&PinnedHotelID=428594&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=428594&PinnedHotelID=428594&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 10 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=428594&PinnedHotelID=428594&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=428594&PinnedHotelID=428594&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=428594&PinnedHotelID=428594&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=428594&PinnedHotelID=428594&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=428594&PinnedHotelID=428594&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=428594&PinnedHotelID=428594&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 33 of 33 rooms ### View all photos for Quadruple Room Premium with View ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/a9681daf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Premium with View - 376 sq ft - Sleeps 3 ### View all photos for Double Room Premium ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/9d393541.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Premium - 376 sq ft - Sleeps 4 ### View all photos for Double Room Premium with Pool View ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/953d4e63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Premium with Pool View - 376 sq ft - Sleeps 4 ### View all photos for Suite Junior ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/8b75b00e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 409 sq ft - Sleeps 4 ### View all photos for Suite Junior with Sea View ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/536e7c53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Sea View - 376 sq ft - Sleeps 4 ### View all photos for Double Room Premium with View ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/152df72b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Premium with View - 376 sq ft - Sleeps 4 ### View all photos for Premium Room ![View from room](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/857d5d67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 8.2 Very good 28 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Ceiling fan Down duvet Blackout drapes/curtains - 377 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/3a023a34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Ceiling fan Down duvet Premium bedding - 409 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Junior Suite, Oceanfront ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/3b4628b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Oceanfront 8.8 Excellent 3 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Ceiling fan Down duvet Premium bedding - 409 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Premium Room (Near Pool) ![Balcony](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/742f3e7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (Near Pool) 8.0 Very good 9 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Ceiling fan Down duvet Blackout drapes/curtains - 377 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Premium Room (Near Pool) ![Balcony](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/742f3e7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (Near Pool) ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Ceiling fan Down duvet Blackout drapes/curtains - 377 sq ft - Sleeps 1 - 2 Double Beds OR 1 King Bed ### View all photos for Premium Room ![View from room](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/857d5d67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 8.0 Very good 2 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Ceiling fan Down duvet Blackout drapes/curtains - 377 sq ft - Sleeps 1 - 2 Double Beds OR 1 King Bed ### View all photos for Junior Suite, Oceanfront ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/3b4628b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Oceanfront ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Ceiling fan Down duvet Premium bedding - 409 sq ft - 1 bedroom - Ocean view - Sleeps 1 - 2 Double Beds OR 1 King Bed ### View all photos for Room Premium ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/eb56ebbb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Premium - 376 sq ft - Sleeps 3 ### View all photos for Premium Room (Near Beach) ![Balcony](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/742f3e7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (Near Beach) 9.0 Wonderful 6 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Ceiling fan Down duvet Blackout drapes/curtains - 377 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Premium Room (Near Beach) ![Balcony](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/742f3e7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (Near Beach) ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Ceiling fan Down duvet Premium bedding - 377 sq ft - 1 bedroom - Sleeps 1 - 2 Double Beds OR 1 King Bed ### View all photos for Premium Room (Promo) ![View from room](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/857d5d67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (Promo) 9.2 Wonderful 5 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Ceiling fan Down duvet Blackout drapes/curtains - 377 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Premium Room (Promo) ![View from room](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/857d5d67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (Promo) ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Ceiling fan Down duvet Blackout drapes/curtains - 377 sq ft - Sleeps 1 - 2 Double Beds OR 1 King Bed ### Double Room Premium - 376 sq ft - Sleeps 4 ### View all photos for Premium Room (Tropical View) ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/2f374595.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (Tropical View) ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Ceiling fan Down duvet Blackout drapes/curtains - 377 sq ft - Sleeps 1 - 1 King Bed OR 2 Double Beds ### View all photos for Premium Room (Tropical View) ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/2f374595.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (Tropical View) 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Ceiling fan Down duvet Blackout drapes/curtains - 377 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for Junior Suite, Oceanfront (Beach Access) ![Beach/ocean view](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/0c9b1664.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Oceanfront (Beach Access) ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Ceiling fan Down duvet Premium bedding - 409 sq ft - 1 bedroom - Beach view - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for Junior Suite, Oceanfront (Beach Access) ![Beach/ocean view](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/0c9b1664.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Oceanfront (Beach Access) ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Ceiling fan Down duvet Premium bedding - 409 sq ft - 1 bedroom - Beach view - Sleeps 1 - 1 King Bed OR 2 Double Beds ### View all photos for Penthouse, 2 Bedrooms, Oceanfront (Suite) ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/158f6bc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse, 2 Bedrooms, Oceanfront (Suite) ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Ceiling fan Down duvet Premium bedding - 2 bedrooms - Sleeps 1 - 2 Double Beds and 1 King Bed ### View all photos for Penthouse, 2 Bedrooms, Oceanfront (Suite) ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/158f6bc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse, 2 Bedrooms, Oceanfront (Suite) ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Ceiling fan Down duvet Premium bedding - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 King Bed ### View all photos for Room Premium with Garden View ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/1b5bc962.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Premium with Garden View - Sleeps 4 ### View all photos for Room Premium with Garden View ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/d1add006.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Premium with Garden View - 376 sq ft - Sleeps 4 ### View all photos for Suite Junior with Sea View ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/15a4cf27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Sea View - Sleeps 4 ### Suite Junior with Sea View - Sleeps 4 ### View all photos for Quadruple Room Premium with Pool View ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/f3e1b3a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Premium with Pool View - 376 sq ft - Sleeps 3 ### View all photos for Suite Junior with Ocean View ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/9fc850d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Ocean View - 376 sq ft - Sleeps 4 ### View all photos for Quadruple Room Premium with View ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/24ad6fe2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Premium with View - 376 sq ft - Sleeps 3 ### View all photos for Suite Junior ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/fab6ece8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 409 sq ft - Sleeps 4 ## You may also like Ad ![Premium Room, 1 King Bed, Ocean View, Corner](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/216887f2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Air conditioning 8.6 Excellent 8 reviews CA $211 CA $259 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=5c94626d-414e-400d-b3ab-c317749ac13e&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/903800/903721/ccae3829_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viceroy Riviera Maya, a Luxury Villa Resort - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Iberostar-Quetzal-All-Inclusive.h428594.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Iberostar-Quetzal-All-Inclusive.h428594.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.60527%2C-87.09411&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uDHiC-oVz8__Xhi5JeiSW-I1lYE=) Playa del Carmen, QROO #### What's nearby - Piste Cyclable sur Paseo Xaman-Ha \- 5 min walk \- 0.4 km - Playacar Beach \- 8 min walk \- 0.7 km - Mahi Golf Course \- 11 min walk \- 1.0 km - Playacar Golf Club \- 14 min walk \- 1.3 km - Mayan Ruins of Playacar \- 2 min drive \- 1.8 km #### Getting around - Cancun Intl. Airport (CUN) - 56 min drive #### Restaurants - ‪Viva Wyndham Maya - ‬10 min walk - ‪rosa roja - ‬5 min walk - ‪Festival Grand Buffet - ‬8 min walk - ‪Blue Moon Beach Bar Sandos Select Club - ‬10 min walk - ‪Bar Arrecife - ‬13 min walk ## About this property ### Iberostar Waves Quetzal - All Inclusive Luxury all-inclusive property near Quinta Avenida Located close to Playa del Carmen Maritime Terminal and Xplor Theme Park, Iberostar Waves Quetzal - All Inclusive provides a free breakfast buffet, 3 poolside bars, and a beach bar. This property is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. Treat yourself to a body wrap, a body treatment, or a deep-tissue massage at Spa Sensations, the onsite spa. At the 8 on-site restaurants, enjoy lunch, dinner, and Japanese cuisine. Yoga classes are offered at the gym; other things to do include windsurfing, snorkeling, and kayaking. Free in-room WiFi is available to all guests, along with shopping on site and a garden. Additional perks include: - 4 outdoor pools and a children's pool, along with sun loungers and pool umbrellas - Free self parking and valet parking - Tennis courts, babysitting (surcharge), and a 24-hour front desk - A front-desk safe, bicycle parking, and meeting rooms - Guest reviews say great things about the beach locale and helpful staff Room features All 350 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and free stocked minibars. Guest reviews speak positively of the clean rooms at the property. Other amenities include: - Recycling, LED light bulbs, and composting - Bathrooms with eco-friendly toiletries and showers - Flat-screen TVs with satellite channels - Balconies or patios, wardrobes/closets, and eco-friendly cleaning products ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Activities and facilities/equipment All non-motorized water sports are included. ### Water activities Kayaking Sailing Snorkeling Windsurfing ### Land activities Fitness facilities Tennis Volleyball ### Lessons/classes/games Aerobics ## Similar properties ![4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/890000/889900/889874/fa2a319e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iberostar Waves Tucán - All Inclusive Playacar - Pool - All-inclusive - Spa - Kids pool 8.6 Excellent 1,017 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=889874&PinnedHotelID=889874&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/50000/41100/41060/2b7579b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Playacar Palace All Inclusive Playacar - 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Jan 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free valet parking on site - Onsite parking includes off-street options ### Food and drink - 3 poolside bars - 7 bars/lounges - 8 restaurants - A beach bar ### Restaurants on site - Beach Grill Uxmal - Bonsai Restaurant - La Gondola Restaurant - La Hacienda - Mare Nostrum Restaurant ### Things to do - 4 outdoor pools - Billiards/pool table - Children's pool - Free children's club - Full-service spa - Gym - Kayaking - Playground - Sauna - Shopping - Snorkeling - Steam room - Tennis - Tennis lessons - Windsurfing - Yoga classes ### Family friendly - 4 outdoor pools - Children's games - Children's pool - Free children's club - Free supervised activities for children - In-room babysitting (surcharge) - Playground ### Conveniences - 24-hour front desk - Gift shop/newsstand - Hair salon - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Conference space - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - In a nature reserve - On the beach - On the waterfront - Pool loungers - Pool umbrellas ### Full-service spa - 3 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Outdoor treatment areas - Sauna - Spa open daily - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Smooth flooring in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible spa ### More - 3 floors - Banquet hall - Eco-friendly cleaning products used - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Free stocked minibar - Limited room service ### More - Air conditioning - Ceiling fan - Cleaning products are eco-friendly - Composting - Connecting rooms available - Desk - Eco-friendly toiletries - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 18 years old are not allowed in the spa ### Property is also known as Iberostar Quetzal Iberostar Quetzal All Inclusive Iberostar Quetzal All Inclusive Playa del Carmen Iberostar Quetzal Playa del Carmen Quetzal Iberostar Iberostar Hotel Quetzal Playacar Iberostar Quetzal Playacar Hotel Playa Del Carmen Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico Iberostar Quetzal All Inclusive All-inclusive property Iberostar Quetzal Inclusive i ## Frequently asked questions ### Does Iberostar Waves Quetzal - All Inclusive have a pool? ### Is Iberostar Waves Quetzal - All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Iberostar Waves Quetzal - All Inclusive? ### What time is check-out at Iberostar Waves Quetzal - All Inclusive? ### Are there all-inclusive benefits at Iberostar Waves Quetzal - All Inclusive? ### Where is Iberostar Waves Quetzal - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Iberostar Waves Quetzal - All Inclusive Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.4 Amenities ### 9.0 Staff & service ### 9.4 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 548 8 - Good 251 6 - Okay 108 4 - Poor 52 2 - Terrible 45 ## Reviews ### 10/10 Excellent #### elissa Dec 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing lush greenery, gentle animals roaming on grounds, great food/buffets, lovely beach and pools. ##### elissa Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Lizeth Nov 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities staff was very nice and helpful there food was also very good ##### Lizeth Stayed 4 nights in Nov 2025 ### 6/10 Okay #### Raymond D Jan 8, 2026 Liked: Cleanliness, property conditions & facilities Room was good the food was good staff was very good. Negatives for me were all bar stools have no high backs and n lounges were a bit uncomfortable and the monkeys we thought we would see around the resort were caged up nothing loose around the resort. Also the sports bar was closed during our stay however the beach and food made our stay worthwhile ![](https://a.travel-assets.com/ugc/hotel-reviews/c2fed6f4-6f41-49a0-a029-e51dc225b937-1767838089781.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Raymond D Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Mary Dec 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Spectacular beach and ocean waters! Modern room, with motion detection lighting feature - fulfilling the sustainability brand promise. Delightful animals - including white peacock - roaming freely in natural habitat. Clean room and public spaces. Quality spa, which also offers massage services at beach or in jungle. Buffet and special restaurants offered wide variety of options. Christmas dinner was extraordinary!!! ##### Mary Stayed 7 nights in Dec 2025 ### 8/10 Good #### Aleksandr Dec 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was very courteous. The room was clean. However, we discovered very small ants on the desk and on the wall. They were harmless but unpleasant. ##### Aleksandr Stayed 11 nights in Dec 2025 ### 10/10 Excellent #### wahida Oct 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spa was wonderful,staff. ##### wahida Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Gloria Nov 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes. Everything so clean. The staff are so kind. ##### Gloria Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Juan Aug 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good hotel. The service, the food and everything was perfect for me and my family. ##### Juan Stayed 4 nights in Aug 2025 ### 8/10 Good #### Rodrigo Sep 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities clean, affordable ##### Rodrigo Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### John Jul 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We have stayed at this resort twice and we really enjoyed it. The staff is very friendly, great food, and overall a great facility. Highly recommend planning your vacation at this resort. ##### John Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Jordan Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities so much fun ##### Jordan Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Brett Joseph Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property is slightly outdated but otherwise very nice. Staff was friendly and welcoming. Pools and other facilities were clean. ##### Brett Joseph Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Mykhaylo Aug 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and cozy hotel. No problem with the room at all. Friendly personnel. The food was amazing. Will visit again. ##### Mykhaylo Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### ROBERT Aug 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Highly recommend ##### ROBERT Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Adrianne Jul 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Married at Iberostar Quetzal/Tucan 25 years ago and back to celebrate. Food was better than we remember and the property so well maintained and love all of the wonderful garden and animals. ![](https://a.travel-assets.com/ugc/hotel-reviews/98af5276-f466-4b3e-bb6e-2f0612eff2a7-1751933771815.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Adrianne Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Sarah May 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, loved it ##### Sarah Stayed 5 nights in May 2025 ### 10/10 Excellent #### Joseph Oct 2, 2025 Our room was close to the beach and the pool making quick trips to the room convenient . The staff was always pleasant and easy to talk to. The entertainment staff was outstanding during the week however on the weekend things to do were hard to find. I found the continuing run of the same video a bit tedious. Although the restaurant foods were quite tasty the buffet seemed to be a repeat each meal of the same things. All in all we enjoyed our stay. We have been going to this same hotel for 20 years so we would notice how things have changed over time. ##### Joseph Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Patricia Jul 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food was very good , great Buffet…comfortable bed and room. Best was the nature around and the wild life … sooo amazing …. I recommend this hotel for families , entertainment could be better but it was nice . Overall a very good place, the water at the beach was horrible , due to seweed , but the hotel is not responsable for that is nature .. they did kept the beaches super clean . ![](https://a.travel-assets.com/ugc/hotel-reviews/942a2d7a-358e-4ab3-a34c-3bd7c9400da8-1753755317910.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7f60942a-b00f-4c1b-aa89-aeeaf11e3211-1753755318435.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e851a303-6d79-4f1e-b92f-f0a6f4cc8120-1753755315449.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/15209f95-c030-49ca-afe8-6f47a4f489cd-1753755319266.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Patricia Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### John Oct 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great place to stay ##### John Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Britt-marie Jul 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is amazing. Great food with a large variety. Animals everywhere! Staff is super accommodating and welcoming. I wish there was a swim up bar is their ginormous pool but there is an adults only pool with one and it's very nice. ##### Britt-marie Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Justin Jul 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food amazing. So family friendly and peaceful. Go. Be happy. ##### Justin Stayed 9 nights in Jul 2025 ### 10/10 Excellent #### Cammie Mar 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is awesome! ##### Cammie Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Sophia May 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really liked the layout of the resort. Walking on the boardwalks through the jungle to the pool was a beautiful journey to take every day. The staff were incredibly friendly and welcoming. I would stay here again and recommend it to others! ##### Sophia Stayed 4 nights in May 2025 ### 10/10 Excellent #### Hahsim Jan 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very family oriented resort ##### Hahsim Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Sergey Jan 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities wonderful rooms near the beach. ##### Sergey Stayed 7 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [BEAUTIFUL 5 STAR GRAND MAYAN 2 Bedroom Suite comes with a most beautiful resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BEAUTIFUL-5-STAR-GRAND-MAYAN-2-Bedroom-Suite-Comes-With-A-Most-Beautiful-Resort.h27240909.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Blue Diamond Luxury Boutique - 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