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Iberostar Waves Quetzal - All Inclusive

4.5 star property
Luxury resort on the beach, with 4 outdoor swimming pools
VIP Access

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Iberostar Waves Quetzal - All Inclusive

Aerial view
Aerial view
Premium bedding, down comforters, free minibar, in-room safe
Breakfast buffet
Reception

Reviews

8.4

Very good

Popular amenities

  • Restaurant
  • Bar
    BarBar
  • All-inclusive
    All-inclusiveAll-inclusive
  • Pool
    PoolPool
  • Room service
    Room serviceRoom service
  • Spa
    SpaSpa

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Playa del Carmen, QROO
  • Popular LocationPlayacar Beach13 min walk
  • Popular LocationPlayacar Golf Club3 min drive
  • Popular LocationXcaret Eco Theme Park13 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)52 min drive
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Room options

View all photos for Premium Room, Poolside

Balcony

Premium Room, Poolside

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Near Beach)

Balcony

Premium Room (Near Beach)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

View from room

Premium Room (Promo)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Last Room Available, Single

Premium bedding, down comforters, free minibar, in-room safe

Last Room Available, Single

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Terrace/patio

Junior Suite, Oceanfront

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 409 sq ft
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

View from room

Premium Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 1
  • 2 Double Beds

View all photos for Premium Room, Poolside

Balcony

Premium Room, Poolside

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Penthouse, 2 Bedrooms, Oceanfront (Suite)

Premium bedding, down comforters, free minibar, in-room safe

Penthouse, 2 Bedrooms, Oceanfront (Suite)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Terrace/patio

Junior Suite, Oceanfront

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

View from room

Premium Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Beach Access)

Beach/ocean view

Junior Suite, Oceanfront (Beach Access)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 409 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room (Tropical View)

Premium bedding, down comforters, free minibar, in-room safe

Premium Room (Tropical View)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room (Promo)

View from room

Premium Room (Promo)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

Premium bedding, down comforters, free minibar, in-room safe

Premium Room (Tropical View)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Last Room Available

Premium bedding, down comforters, free minibar, in-room safe

Last Room Available

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Accessible

Premium bedding, down comforters, free minibar, in-room safe

Premium Room, Accessible

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 King Bed

View all photos for Premium Room (Near Beach)

Balcony

Premium Room (Near Beach)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Penthouse, 2 Bedrooms, Oceanfront (Suite)

Premium bedding, down comforters, free minibar, in-room safe

Penthouse, 2 Bedrooms, Oceanfront (Suite)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
2 bedrooms
Down duvet
Blackout drapes/curtains
  • Sleeps 1
  • 2 Double Beds

View all photos for Premium Room, Accessible

Premium bedding, down comforters, free minibar, in-room safe

Premium Room, Accessible

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 1
  • 2 Double Beds

View all photos for Junior Suite, Oceanfront (Beach Access)

Beach/ocean view

Junior Suite, Oceanfront (Beach Access)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 409 sq ft
  • Beach view
  • Sleeps 1
  • 1 King Bed

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About the area

Playa del Carmen

Iberostar Waves Quetzal - All Inclusive is located in Playacar, a neighborhood in Playa del Carmen, and is in the entertainment district and on the beach. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Traveling with kids? Don't miss Xcaret Eco Theme Park. Discover the area's water adventures with scuba diving and windsurfing nearby, or enjoy the great outdoors with ecotours.
Visit our Playa del Carmen travel guideOpens in a new window
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playacar Beach - 13 min walk
  • Playacar Golf Club - 3 min drive
  • Quinta Avenida - 6 min drive
  • Playa del Carmen Maritime Terminal - 6 min drive
  • Xcaret Eco Theme Park - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive

Restaurants

  • ‪Rosa Roja - ‬5 min walk
  • ‪Festival Grand Buffet - ‬8 min walk
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬9 min walk
  • ‪Tequila Beach Club - ‬11 min walk
  • ‪RIU Yucatan - ‬7 min walk

About this property

Iberostar Waves Quetzal - All Inclusive

Luxury all-inclusive resort near Quinta Avenida
Located close to Playa del Carmen Maritime Terminal and Xplor Theme Park, Iberostar Waves Quetzal - All Inclusive provides a free breakfast buffet, 3 poolside bars, and a beach bar. This resort is a great place to bask in the sun with a white sand beach, beach massages, and sun loungers. Treat yourself to a facial, a sports massage, or a body scrub at Spa Sensations, the onsite spa. At the 8 on-site restaurants, enjoy lunch, dinner, and Japanese cuisine. Yoga classes are offered at the gym; other things to do include snorkeling, kayaking, and windsurfing. Free in-room WiFi is available to all guests, along with shopping on site and a garden.
Additional perks include:
  • 4 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Tennis courts, babysitting (surcharge), and a 24-hour front desk
  • A water dispenser, a gift shop, and tour/ticket assistance
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 350 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and free stocked minibars. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Balconies or patios, wardrobes/closets, and eco-friendly cleaning products

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 3 poolside bars
  • 7 bars/lounges
  • 8 restaurants
  • A beach bar

Restaurants on site

  • Beach Grill Uxmal
  • Bonsai Restaurant
  • La Gondola Restaurant
  • La Hacienda
  • Mare Nostrum Restaurant

Things to do

  • 4 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Tennis lessons
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 3 floors
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free stocked minibar
  • Limited room service

Outdoor space

  • Balcony

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Quetzal
Iberostar Quetzal All Inclusive
Iberostar Quetzal All Inclusive Playa del Carmen
Iberostar Quetzal Playa del Carmen
Quetzal Iberostar
Iberostar Hotel Quetzal Playacar
Iberostar Quetzal Playacar Hotel Playa Del Carmen
Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico
Iberostar Quetzal All Inclusive All-inclusive property
Iberostar Quetzal Inclusive i

Frequently asked questions

Does Iberostar Waves Quetzal - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Iberostar Waves Quetzal - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Iberostar Waves Quetzal - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Iberostar Waves Quetzal - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Iberostar Waves Quetzal - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Iberostar Waves Quetzal - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.

Where is Iberostar Waves Quetzal - All Inclusive located?

Located in Playacar, this beachfront resort is in the entertainment district and within 3 mi (5 km) of Quinta Avenida, Playa del Carmen Maritime Terminal, and Playa del Carmen Main Beach. Mamitas Beach and Xplor Theme Park are also within 3 mi (5 km).

Iberostar Waves Quetzal - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 537 out of 1006 reviews" "
Rating 8 - Good. 262 out of 1006 reviews" "
Rating 6 - Okay. 111 out of 1006 reviews" "
Rating 4 - Poor. 54 out of 1006 reviews" "
Rating 2 - Terrible. 42 out of 1006 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Luis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Virginia C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! Lots of food/bar options!
Stayed 7 nights in Jul 2024

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed here for a family vacation. 30 family members in one place. We had to cut our trip short due to Hurricane Beryl, unfortunately. Some pros and cons to note. Let’s start with the good! The staff are wonderful. The property is beautifully kept. The golf cart rides around the property are much appreciated. We stayed in an oceanfront room. It’s quite a ways from the front desk, so you’ll want the ride. The Japanese restaurant was good. We weren’t able to try the other restaurants. The beach was also nice. They keep it very clean. The not so good, in my opinion… we went during the first week of July. It was so hot when eating at the buffet. There is no air flow in that area. There are fans very high up on the ceiling that don’t help. The buffet is open to air, so flies are a huge issue. They’re all over everything. As I went to scoop dried fruit from the yogurt bar, gnats went everywhere. Breakfast was spent swatting away flies while trying to feed our baby, and sweating while sipping on coffee. But, the buffet has any food you could want! When you leave your room, there are sensors. For energy conservation, the power is shut off when you close the door. It takes awhile to cool the room off when you return. You must call the front desk if you want to lower the temp below 20 degrees Celsius. Our room never got below 74 F. Overall, our family enjoyed the stay. Also, book USA transfers to and from the airport. They were amazing!
Stayed 5 nights in Jun 2024

8/10 Good

Victor

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, Gray staff great restaurants
Stayed 7 nights in Jul 2024

10/10 Excellent

Estela

Travelled with family
Liked: Amenities
i like everything the staff was very nice
Stayed 5 nights in Jul 2024

10/10 Excellent

Matthieu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel for families, plenty of entertainment for kids (jungle, animals, kids club…). Loved our stay!
Stayed 10 nights in Apr 2024

8/10 Good

jose, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 5 nights in Jul 2024

10/10 Excellent

James, Junction City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Challenge with Hurricane during our visit but staff and Resort did an excellent job of preparing and cleaning up tree and leaf removal afterwards. Iberostar experience was excellent.
Stayed 5 nights in Jul 2024

6/10 Okay

David

Travelled with family, Travelled with group
Liked: Cleanliness
The room and the view: We have been to other Iberostars, this 1 paled in comparison. We upgraded premier room to a junior suite oceanfront on the G/F but our view was obstructed by beach beds. The room is large, comfy beds, good shower. They give only give shampoo, shower gel and conditioner even in a suite room! Entertainment: Some entertainment was exceptional eg Fire show. The other entertainment was OK - their dancing, costumes and sets were good but some of their singers were awful in the Once Upon show. Food: Food was good in the buffets. Restaurants were nothing exceptional. Total debacle - reservation at the Japanese - we were there by 6:17 and they cancelled our reservation saying they could only wait till 6:15! Very long wait for Italian - 45 minutes! No reservation taken! Mediterranean was average - nothing to write home about. Note their version of Mediterranean is seafood not middle eastern. Property: The property itself is quite small - if you are there for 4 days, run out of things to do. The property is beautiful - lots of animals, flamingos, monkeys, iguanas, coates, agoutis, waterfalls - which you cannot swim in btw. They keep the beach clean by cleaning up the seaweed which is nice. The pools are nice but mostly in the sun - no shaded areas. Reception: Check in/Check out - was very slow When our room door stopped working - it took them 40 minutes to troubleshoot! Spa: Good massages, small hydrotherapy area. I would not go back.
Stayed 4 nights in Jun 2024

10/10 Excellent

Jesus

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice and clean property. Service is 10/10. The restaurants were excellent. Hotel staff excellent.
Stayed 5 nights in Jun 2024

2/10 Terrible

pearl

Stayed 3 nights in Jun 2024

10/10 Excellent

Susan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location of the property. Wish the rooms were a little more updated
Stayed 4 nights in Jun 2024

10/10 Excellent

Gabriel

Stayed 4 nights in Jun 2024

8/10 Good

Fermin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff is very accommodating and friendly. The only con is there is minimal pool side service. You have to wait in long line to get a drink. Some of the drinks taste watered down. They have premium brands showcased on bar wall but do not actually use those brands.
Stayed 4 nights in Jun 2024

10/10 Excellent

Christina Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property there are lots of great places to eat. We always felt safe and if there is a problem there is always a staff member close to help.
Stayed 4 nights in Jun 2024

6/10 Okay

Darryl A

Stayed 7 nights in Jun 2024

10/10 Excellent

David

Stayed 7 nights in Jun 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant ❤️
Stayed 5 nights in Jun 2024

2/10 Terrible

Bianca

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet flooded two nights in a row onto our belongings in the restroom and we couldn’t flush the toilet after use. Staff at the beach side buffet were very unprofessional and catered to the guests of their choice.
Stayed 3 nights in Jun 2024

6/10 Okay

John

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jun 2024

4/10 Poor

Cassidy

Travelled with family
Disliked: Amenities, property conditions & facilities
The rooms were outdated, the air conditioning was broke, the fan was broke, the food and drinks were low quality, bar staff was not personable, food waiting times after being seated were extremely long, dining halls were hot and therefore not enjoyable dining. Not a vacation, the resort does not get credit for having a nice ocean
Stayed 4 nights in Jun 2024

10/10 Excellent

Scott H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Rooms a little dated but still fine
Stayed 7 nights in Jun 2024

4/10 Poor

Zameeruddin

Stayed 2 nights in Jun 2024

10/10 Excellent

Tanya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Loved the jungle theme and natural areas. The Beach parties in the evening were the best I've been to. Great food too.
Stayed 4 nights in Jun 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5