Title: Sandos Playacar All Inclusive - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sandos Playacar All Inclusive Family fun on the beach, with 8 outdoor pools, near Playacar Golf Club ![Aerial view](https://images.trvl-media.com/lodging/1000000/900000/892200/892167/6ada8d80.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/900000/892200/892167/75555ff0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Water park](https://images.trvl-media.com/lodging/1000000/900000/892200/892167/4982040e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/1000000/900000/892200/892167/6389266c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/900000/892200/892167/9ae97400.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Xaman Ha Aviary, Sandos Playacar All Inclusive welcomes sun-seekers to its white sand beach. Enjoy a Thai massage at Spa Sandos or relax at any of the 8 outdoor pools and water park. This upscale all-inclusive property offers on-site shopping and free in-room WiFi. 7.6 Good ## Popular amenities - - - Hot tub - Bar - All-inclusive - Room service ## Room options ### Check availability for these dates Tonight [Oct. 3 - Oct. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=892167&PinnedHotelID=892167&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=892167&PinnedHotelID=892167&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=892167&PinnedHotelID=892167&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=892167&PinnedHotelID=892167&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=892167&PinnedHotelID=892167&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=892167&PinnedHotelID=892167&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=892167&PinnedHotelID=892167&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=892167&PinnedHotelID=892167&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![Jr Suite Hacienda | Living room](https://images.trvl-media.com/lodging/1000000/900000/892200/892167/3a5c0f47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jr Suite Hacienda ### Highlights Balcony Air conditioning Free minibar items Flat-screen TV Blackout drapes/curtains Ceiling fan Separate bedroom Bathrobes - 388 sq ft - Sleeps 5 - 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed ![Riviera Family King Junior Suite](https://images.trvl-media.com/lodging/1000000/900000/892200/892167/e60d731a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Riviera Family King Junior Suite 7.8 Good 50 reviews ### Highlights Balcony Air conditioning Free minibar items Flat-screen TV Blackout drapes/curtains Ceiling fan Separate bedroom Hair dryer - 569 sq ft - Sleeps 5 - 1 King Bed and 1 Double Bunk Bed ![1 bedroom, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/900000/892200/892167/a5483eb9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Riviera Family Queen Junior 8.2 Very good 93 reviews ### Highlights Balcony Air conditioning Free minibar items Flat-screen TV Blackout drapes/curtains Ceiling fan Separate bedroom Hair dryer - 560 sq ft - Sleeps 5 - 2 Double Beds and 1 Double Sofa Bed ![1 bedroom, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/900000/892200/892167/a2992eaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hacienda One Bedroom Suite 7.8 Good 6 reviews ### Highlights Balcony Separate sitting area Air conditioning Free minibar items Flat-screen TV Blackout drapes/curtains Separate bedroom Ceiling fan - 786 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed and 1 Double Sofa Bed ![Select Ocean Front Adults only](https://images.trvl-media.com/lodging/1000000/900000/892200/892167/66835902.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Select Ocean Front Adults only 8.0 Very good 7 reviews ### Highlights Balcony Air conditioning Club Lounge Free minibar items Flat-screen TV Blackout drapes/curtains Ceiling fan Separate bedroom - 322 sq ft - Ocean view - Sleeps 2 - 2 Double Beds OR 1 King Bed ![1 bedroom, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/900000/892200/892167/2416b1eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Select Superior Adults Only 7.0 Good 35 reviews ### Highlights Balcony Air conditioning Club Lounge Free minibar items Flat-screen TV Blackout drapes/curtains Ceiling fan Separate bedroom - 334 sq ft - Sleeps 2 - 2 Queen Beds OR 1 King Bed ![Platinum King Junior Suite](https://images.trvl-media.com/lodging/1000000/900000/892200/892167/14d805bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Platinum King Junior Suite ### Highlights Balcony Air conditioning Free minibar items Flat-screen TV Blackout drapes/curtains Separate bedroom Ceiling fan Bathrobes - 538 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Platinum King Junior Suite Ocean Front](https://images.trvl-media.com/lodging/1000000/900000/892200/892167/2b5c323f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Platinum King Junior Suite Ocean Front ### Highlights Balcony Air conditioning Free minibar items Flat-screen TV Blackout drapes/curtains Separate bedroom Ceiling fan Bathrobes - 538 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ![1 bedroom, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/900000/892200/892167/8b92f4a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Platinum King Master Suite ### Highlights Balcony Air conditioning Free minibar items Flat-screen TV Blackout drapes/curtains Separate bedroom Ceiling fan Bathrobes - 538 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![Platinum King Master Suite Ocean Front](https://images.trvl-media.com/lodging/1000000/900000/892200/892167/872be8c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Platinum King Master Suite Ocean Front ### Highlights Balcony Air conditioning Free minibar items Flat-screen TV Blackout drapes/curtains Separate bedroom Ceiling fan Bathrobes - 538 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed ## You may also like Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/b1b32fd1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.60255%2C-87.09437&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VQyfNHScxsu-CrHf_FsmBb2ih8w=) Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710 #### What's nearby - Playacar Beach - 3 min walk - 0.3 km - Playacar Golf Club - 18 min walk - 1.5 km - Quinta Avenida - 4 min drive - 3.6 km - Playa del Carmen Maritime Terminal - 4 min drive - 3.6 km - Xcaret Eco Theme Park - 9 min drive - 7.7 km #### Getting around - Cancun Intl. Airport (CUN) - 57 min drive #### Restaurants - ‪Viva Wyndham Maya - ‬14 min walk - ‪Festival Grand Buffet - ‬2 min walk - ‪La Terraza - ‬14 min walk - ‪Bar Arrecife - ‬12 min walk - ‪Blue Moon Beach Bar Sandos Select Club - ‬3 min walk ## About this property ### Sandos Playacar All Inclusive Upscale all-inclusive property near Xaman Ha Aviary Located close to Playacar Golf Club and Paseo del Carmen, Sandos Playacar All Inclusive provides free water park access, 2 swim-up bars, and 3 poolside bars. This property is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. Indulge in a massage, a manicure/pedicure, and a body wrap at Spa Sandos, the onsite spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Fitness classes are offered at the gym; other things to do include snorkeling, kayaking, and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site. Other perks include: - 8 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars, and sun loungers - Free self parking - Free bicycle rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge) - Luggage storage, beach towels, and multilingual staff - Guest reviews say great things the family-friendly amenities, beach locale, and pool Room features All 819 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property. Extra amenities include: - Bathrooms with free toiletries and hair dryers - 42-inch flat-screen TVs with satellite channels - Balconies or patios, wardrobes/closets, and coffee/tea makers ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included 24-hour room service In-room minibar (all beverages included) ### Activities and facilities/equipment All non-motorized water sports, land activities, and use of recreational facilities and equipment are included. ### Water activities Kayaking Sailing Scuba-diving lessons Snorkeling Surfing/body boarding ### Land activities Bicycling Fitness facilities Miniature golf Soccer Volleyball ### Lessons/classes/games Aerobics Dancing Water fitness Yoga ### Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances Theme parties ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/1f06ce43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sandos Caracol Nature Resort & Water Park All Inclusive Corasol - 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Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=978241&PinnedHotelID=978241&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/2000000/1750000/1749400/1749343/04d80b13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Maya Palace - All Inclusive Xpu-Ha - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 1,995 reviews CA $294 CA $359 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=1749343&PinnedHotelID=1749343&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Free self parking on site - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - 2 swim-up bars - 3 poolside bars - 6 bars/lounges - 9 restaurants - A coffee shop/cafe - Coffee and tea in common areas - Couples/private dining - Snack bar/deli ### Things to do - 8 outdoor pools - Arcade/game room - Beach volleyball - Billiards/pool table - Children's pool - Fitness classes - Free bicycle rentals - Free children's club - Free water park - Full-service spa - Gym - Hot tub - Kayaking - Mini golf - Personal motorized watercraft - Playground - Sailing - Sauna - Shopping - Snorkeling - Steam room - Surfing/bodyboarding - Waterslide ### Family friendly - 8 outdoor pools - Arcade/game room - Babysitting (surcharge) - Children's pool - Free children's club - Free supervised activities for children - Free water park access - Laundry facilities - Mini golf - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 22 treatment rooms - Aromatherapy - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Outdoor treatment areas - Prenatal massages - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Thai massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - 3 floors - 7 buildings - Banquet hall - Built in 2004 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch flat-screen TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:30 PM Early check-in subject to availability Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Sanitation services: MXN 85 per night - A damage deposit of MXN 5000 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: MXN 2100 per person (one way) - Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the spa This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as All Inclusive Sandos Playacar Beach Resort Playacar Beach Resort Sandos Sandos All Inclusive Sandos Beach Sandos Beach Resort All Inclusive Sandos Playacar Beach Sandos Playacar Beach Resort Sandos Resort Sandos Playacar Beach Resort All Inclusive Playa del Carmen Sandos Playacar Beach Playa del Carmen Sandos Playacar Beach Resort All Inclusive Sandos Resort All Inclusive Sandos Playacar Beach All Inclusive Sandos Playacar Beach Resort All Inclusive Sandos All Inclusive Sandos Playacar Beach Resort Spa All Inclusive Sandos Resort All Inclusive Sandos Playacar Beach All Inclusive Hotel Sandos Playacar Beach Resort - All Inclusive Sandos Playacar Beach Resort - All Inclusive Playa del Carmen Sandos Playacar All Inclusive ## Frequently asked questions ### Does Sandos Playacar All Inclusive have a pool? > Yes, this property has 8 outdoor pools and a children's pool. ### How much does it cost to stay at Sandos Playacar All Inclusive? > As of Oct 3, 2025, prices found for a 1-night stay for 2 adults at Sandos Playacar All Inclusive on Oct 4, 2025 start from CA $276.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Sandos Playacar All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Sandos Playacar All Inclusive? > Self parking is free at this property. ### What time is check-in at Sandos Playacar All Inclusive? > Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours. ### What time is check-out at Sandos Playacar All Inclusive? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Sandos Playacar All Inclusive provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of MXN 2100 per person applies. ### Are there all-inclusive benefits at Sandos Playacar All Inclusive? > Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more. ### Where is Sandos Playacar All Inclusive located? > Nestled on the beach, this Playacar property is within 3 mi (5 km) of Xaman Ha Aviary, Playacar Golf Club, and Paseo del Carmen. Playa del Carmen Maritime Terminal and Quinta Avenida are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sandos Playacar All Inclusive Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 524 8 - Good 360 6 - Okay 232 4 - Poor 149 2 - Terrible 131 ### 8.2/10 Cleanliness ### 7.8/10 Staff & service ### 7.6/10 Amenities ### 7.6/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 10/10 Excellent #### SARA Sep 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was super nice and quiet and the ocean view was beautiful ##### SARA Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Roberto Sep 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities place was really good ##### Roberto Stayed 8 nights in Sep 2025 ### 10/10 Excellent #### Fernando Santos Sep 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service, beautiful resort, delicious food options, and friendly staff! ##### Fernando Santos Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Juan De Dios Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Safe, quiet, dining options and transportation ![](https://a.travel-assets.com/ugc/hotel-reviews/9f3e4714-fcf5-4686-9ebe-0c6e56f3e634-1757360131677.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/664988b3-5885-4ec8-bf25-ac9b0ffb6d94-1757360120420.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1530bf5b-34c6-44a6-9dc1-a18abf5408cb-1757360129045.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1e8f1813-4485-47e0-83e0-47bf050d80b3-1757360126421.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Juan De Dios Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Efren Sep 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Every thing was very good ##### Efren Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Yoshitami Sep 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All the staff were wonderful. Special thanks to Sandra and the concierge. The beach was well-maintained. The kids were very happy. ##### Yoshitami Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Farlyn Humberto Escobedo Sep 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great . From the service, people are very kind and helpful. ##### Farlyn Humberto Escobedo Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Tashia Sep 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Samantha was great ##### Tashia Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Cynthia Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Family friendly ##### Cynthia Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Cindy Aug 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My family and I love the place , it had nice things to do,good entertainment, and good options for food ##### Cindy Stayed 3 nights in Jul 2025 ### 8/10 Good #### Ashley Jul 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful location & good service ##### Ashley Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Kara Sep 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was very pleased that they upgraded me to an ocean front room! Zyanya and Samantha with Expedia at Sandos Playcar Resort were OUT OF THIS WORLD good! Their customer service was the best I ever received and I hope their manager sees this and knows how lucky the resort is to have them both working there. I love how friendly everyone is at this resort. I will be back soon ##### Kara Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Federico Sep 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Loved everything about it ##### Federico Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### salome Sep 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I want to give my highest praise to Samantha and Zyanya for their exceptional service in planning our stay. They meticulously handled all our reservations and created a perfect itinerary that made our time at the resort absolutely unforgettable. Their thoughtful recommendations and incredible attention to detail allowed us to relax and enjoy every moment. We are so grateful for their hard work and dedication! ##### salome Stayed 4 nights in Sep 2025 ### 6/10 Okay #### Esmeralda Sep 3, 2025 It’s good for the price ##### Esmeralda Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Anita Aug 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Buffet options were great, especially loved the fresh fruit variety. Room was spacious, clean and the bed was very comfortable. Staff were attentive and bery polite. ##### Anita Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Nancy Sep 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It rained on us all week, but we enjoyed the pool and the nightly events. The Spa! The friendliness. Staff people are great! We stayed in the Haciendas-1 Bedroom, they are beautiful and I keep coming back over and over. I will continue to do so! Some areas could use upgrades, but overall it's very nice and clean. ##### Nancy Stayed 5 nights in Sep 2025 ### 6/10 Okay #### Mamun Sep 22, 2025 Disliked: Staff & service Some of their dealings and facilities were discriminatory. ##### Mamun Stayed 4 nights in Aug 2025 ### 6/10 Okay #### Eloy Jun 29, 2025 Liked: Cleanliness The hotel is nice ##### Eloy Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Alma Jul 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful and amazing place! ![](https://a.travel-assets.com/ugc/hotel-reviews/2004880c-9521-47e7-baed-cc14f94fcd45-1751494181218.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alma Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Guadalupe Sep 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I liked everything ##### Guadalupe Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Sharon Jul 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities great amount of shade at the beach. great buffet. ##### Sharon Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Raul Jul 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The resort has everything you need. Great family place with something to do for everyone. Nice place to walk through too. Natural wildlife roams freely! ##### Raul Stayed 5 nights in Jul 2025 ### 8/10 Good #### rene Sep 8, 2025 Liked: Cleanliness, amenities Everything was good, the only thing i didn't like is the shuttle only worked until 11. ##### rene Stayed 4 nights in Sep 2025 ### 8/10 Good #### Arlene Michelle Aug 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the Sandos resort. It was a beautiful property with a scenic walk leading to the beach. The rooms are clean and spacious. The food at the buffet was okay. I didn't try any of the restaurants since there were no reservations. I would stay again and would recommend this hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/e735ac40-47a1-4f60-bcb0-2e0466202ab5-1755378246025.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Arlene Michelle Stayed 4 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hacienda-Tres-Rios-Resort-Spa-Nature-Park-All-Inclusive.h1897464.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) > > [Devossion By Live Aqua Playa del Carmen All Inclusive - 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