Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, QROO, 77710
Explore the area
Popular LocationPlayacar Golf Club3 min drive
Popular LocationPaseo del Carmen5 min drive
Popular LocationPlaya del Carmen Maritime Terminal9 min drive
AirportPlaya Del Carmen, Quintana Roo (PCM)11 min drive
Choose dates to view prices
About this area
Playa del Carmen
Iberostar Tucan All inclusive is located in Playacar, a neighborhood in Playa del Carmen, and is near the airport and on the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. Traveling with kids? Consider 3D Museum of Wonders, or check out an event or a game at Mario Villanueva Stadium Madrid. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area.
Upscale property on the beach, with 4 outdoor swimming pools
Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Iberostar Tucan All inclusive's 5 restaurants.
Iberostar Tucan All inclusive offers 350 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
2 outdoor tennis courts and a complimentary water park are featured at the property. 4 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
All-inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
À la carte meals and snacks included
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Kayaking
Sailing
Snorkeling
Windsurfing
Land activities
Fitness facilities
Tennis
Volleyball
Lessons/classes/games
Aerobics
Entertainment
Onsite entertainment and activities
Awards and affiliations
Green / Sustainable Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of No
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
5 restaurants
2 beach bars, 2 poolside bars, 5 bars/lounges and 1 swim-up bar
Restaurants on site
Bonsai
Mare Nostrum
Uxmal Restaurante
La Hacienda
Tulum
Things to do
4 outdoor pools
2 outdoor tennis courts
2 spa tubs
Aerobics classes
Bike parking
Children's pool
Fitness center
Free water park access
Kayaking
Playground
Sauna
Scuba diving
Shopping
Spa services
Steam room
Tennis
Windsurfing
Yoga classes
Family friendly
4 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised childcare
Free water park access
In-room child care (surcharge)
Playground
Snack bar/deli
Conveniences
ATM/banking services
Front-desk safe
Gift shop/newsstand
No elevators
Water dispenser
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services
Business services
Conference space
Meeting rooms
Outdoors
Beach loungers
Beach umbrellas
Beachfront location
Garden
Nature reserve
Picnic area
Pool sun loungers
Pool umbrellas
Terrace
Spa
5 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Outdoor treatment areas
Turkish bath/hammam
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Property is also known as
Iberostar Tucan
Iberostar Tucan All inclusive
Iberostar Tucan All inclusive Playa del Carmen
Iberostar Tucan Playa del Carmen
Tucan Iberostar
Iberostar Playa Del Carmen
Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico
Iberostar Tucan Mexico
Iberostar Tucan Quetzal
Playa Del Carmen Iberostar
Iberostar Tucan All inclusive All-inclusive property
Iberostar Tucan inclusive l C
Iberostar Tucan All inclusive Playa del Carmen
Iberostar Tucan All inclusive All-inclusive property
Frequently asked questions
Yes, this property has 4 outdoor pools and a children's pool.
As of Jun 28, 2022, prices found for a 1-night stay for 2 adults at Iberostar Tucan All inclusive on Jul 5, 2022 start from CA $337.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, pets are not allowed at this property.
Self parking is free at this property.
Check-in is from 3:00 PM - 11:00 PM. Late check-in is available during limited hours.
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.
Nestled on the beach, this Playacar property is within 2 mi (3 km) of Plaza Paraiso, Quinta Avenida, and Playa del Carmen Main Beach. Playacar Golf Club and Playa del Carmen Maritime Terminal are also within 2 mi (3 km).
Overall score and ratings
4.3
Excellent
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.
We really enjoyed the service and the facilities of the hotel. My favorite place was the pool and the little jungle, were you can see diferentes species of animals.