5/5 Excellent
Guillermo
7 Jan. 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2021
Overview of Iberostar Tucan All inclusive
Photo gallery
Iberostar Tucan All inclusive
4.3/5 Excellent
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- All-inclusive
- Air conditioning
- Spa
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
Explore the area
Playacar Golf Club3 min drive
Paseo del Carmen5 min drive
Playa Del Carmen, Quintana Roo (PCM)12 min drive
Playa del Carmen Maritime Terminal15 min drive
Choose dates to view prices
Junior Suite
- 409 sq ft
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
Junior Suite, Oceanfront
- 409 sq ft
- Ocean view
- Sleeps 4
- 2 Double Beds OR 1 King Bed
Standard Double Room
- 377 sq ft
- Sleeps 1
- 2 Double Beds OR 1 King Bed
Standard Double Room
5/5 guest room rating
- 377 sq ft
- Sleeps 4
- 2 Double Beds OR 1 King Bed
Junior Suite
- 409 sq ft
- Sleeps 1
- 1 King Bed and 1 Double Sofa Bed
Junior Suite, Oceanfront (Beach Access)
- 409 sq ft
- Ocean view
- Sleeps 4
- 2 Double Beds OR 1 King Bed
Double Room, Poolside
- 377 sq ft
- Sleeps 4
- 2 Double Beds OR 1 King Bed
Double Room, Poolside
- 377 sq ft
- Sleeps 1
- 2 Double Beds OR 1 King Bed
About this area
Playa del Carmen
Located in Playa del Carmen's Playacar neighborhood, Iberostar Tucan All inclusive is near the airport and on the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach Club, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Traveling with kids? Consider 3D Museum of Wonders, or check out an event or a game at Mario Villanueva Stadium Madrid. Spend some time exploring the area's activities, including golfing.
View in a map
What's nearby
- Playacar Golf Club - 3 min drive
- Paseo del Carmen - 5 min drive
- Yucatek Divers - 7 min drive
- Central Square - 13 min drive
- Playa del Carmen Maritime Terminal - 15 min drive
Getting around
- Cancun Intl. Airport (CUN) - 56 min drive
Restaurants
- Bonsai — 1 min walk
- Mare Nostrum — 1 min walk
- Fruta Madre — 5 min drive
- Rolandi's Pizzeria — 5 min drive
- El tenedor — 5 min drive
About this property
All-inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Kayaking
Sailing
Snorkeling
Windsurfing
Land activities
Fitness facilities
Tennis
Volleyball
Lessons/classes/games
Aerobics
Entertainment
Onsite entertainment and activities
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of No
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Onsite parking is wheelchair accessible
Food and drink
- Buffet and à la carte meals, snacks, and beverages included
- 5 restaurants
- 2 beach bars, 2 poolside bars, 5 bars/lounges and 1 swim-up bar
- Room service available
Things to do
- 4 outdoor pools
- 2 outdoor tennis courts
- 2 spa tubs
- Children's pool
- Fitness center
- Free water park access
- Kayaking
- Sauna
- Scuba diving
- Shopping
- Spa services
- Tennis
- Windsurfing
- Yoga classes
Family friendly
- 4 outdoor pools
- Babysitting/childcare (surcharge)
- Children's pool
- Dry cleaning service
- Free children's club
- Free supervised childcare/activities
- Free water park access
- In-room child care (surcharge)
- Snack bar/deli
Conveniences
- Gift shop/newsstand
- No elevators
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- French
- German
- Italian
- Portuguese
- Spanish
Business services
- Meeting rooms
- Conference space
Outdoors
- Beach loungers
- Beach umbrellas
- Beachfront location
- Garden
- Picnic area
- Pool sun loungers
- Pool umbrellas
- Terrace
Spa
- 5 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - sports
- Massage/treatment rooms
- Outdoor treatment areas
- Turkish bath/hammam
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Wheelchair-accessible parking
More
- Beach towels
- Romance packages available
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Ceiling fan
- Linens
Bathroom
- Free toiletries
- Hair dryer
- Shower
- Towels
Entertainment
- Flat-screen TV
- Satellite channels
Food and drink
- Free minibar
Outdoor space
- Balcony
More
- Desk
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Phone
- Safe
Policies
Check-in
Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: MXN 26 per accommodation, per night
- Sanitation services: MXN 25.35
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Property is also known as
Iberostar Tucan
Iberostar Tucan All inclusive
Iberostar Tucan All inclusive Playa del Carmen
Iberostar Tucan Playa del Carmen
Tucan Iberostar
Iberostar Playa Del Carmen
Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico
Iberostar Tucan Mexico
Iberostar Tucan Quetzal
Playa Del Carmen Iberostar
Iberostar Tucan All inclusive All-inclusive property
Iberostar Tucan inclusive l C
Iberostar Tucan All inclusive Playa del Carmen
Iberostar Tucan All inclusive All-inclusive property
Frequently asked questions
4.3
Excellent
4.6/5
Cleanliness
4.6/5
Staff & service
4.3/5
Amenities
4.4/5
Property conditions & facilities
5/5 Excellent
Steve, Illinois
Travelled with family
3 Jan. 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2020
4/5 Good
Verified traveller
Travelled with family, Travelled with group
28 Dec. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2020
5/5 Excellent
DanO, Riverdale, UT
Travelled with partner, Travelled with group
6 Nov. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Oct 2020
5/5 Excellent
Julene, Pocatello, Idaho
Travelled with family
2 Nov. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2020
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