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Overview of Iberostar Tucan All inclusive

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Featured Image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
4 outdoor pools, pool umbrellas, sun loungers

Iberostar Tucan All inclusive

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationPlayacar Golf Club3 min drive
    Popular LocationPaseo del Carmen5 min drive
    AirportPlaya Del Carmen, Quintana Roo (PCM)12 min drive
    Popular LocationPlaya del Carmen Maritime Terminal15 min drive

Choose dates to view prices

Junior Suite

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Oceanfront

  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room

  • 377 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Standard Double Room

5/5 guest room rating
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

  • 409 sq ft
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Oceanfront (Beach Access)

  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Poolside

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Poolside

  • 377 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

About this area

Playa del Carmen

Located in Playa del Carmen's Playacar neighborhood, Iberostar Tucan All inclusive is near the airport and on the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach Club, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Traveling with kids? Consider 3D Museum of Wonders, or check out an event or a game at Mario Villanueva Stadium Madrid. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Playacar Golf Club - 3 min drive
  • Paseo del Carmen - 5 min drive
  • Yucatek Divers - 7 min drive
  • Central Square - 13 min drive
  • Playa del Carmen Maritime Terminal - 15 min drive

Getting around

  • AirportCancun Intl. Airport (CUN) - 56 min drive

Restaurants

  • Bonsai — 1 min walk
  • Mare Nostrum — 1 min walk
  • Fruta Madre — 5 min drive
  • Rolandi's Pizzeria — 5 min drive
  • El tenedor — 5 min drive
View in a map

About this property

Iberostar Tucan All inclusive

Ocean-view property with a swim-up bar, near Playa del Carmen Maritime Terminal
Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Iberostar Tucan All inclusive's 5 restaurants. All 350 rooms offer free WiFi, free minibar items, and flat-screen TVs with satellite channels. Balconies, room service, and ceiling fans are among the other amenities available to guests.
Iberostar Tucan All inclusive offers 350 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor tennis courts and a complimentary water park are featured at the property. 4 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of No
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking is wheelchair accessible

Food and drink

  • Buffet and à la carte meals, snacks, and beverages included
  • 5 restaurants
  • 2 beach bars, 2 poolside bars, 5 bars/lounges and 1 swim-up bar
  • Room service available

Things to do

  • 4 outdoor pools
  • 2 outdoor tennis courts
  • 2 spa tubs
  • Children's pool
  • Fitness center
  • Free water park access
  • Kayaking
  • Sauna
  • Scuba diving
  • Shopping
  • Spa services
  • Tennis
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • Free water park access
  • In-room child care (surcharge)
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • Meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Wheelchair-accessible parking

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26 per accommodation, per night
  • Sanitation services: MXN 25.35

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Iberostar Tucan
Iberostar Tucan All inclusive
Iberostar Tucan All inclusive Playa del Carmen
Iberostar Tucan Playa del Carmen
Tucan Iberostar
Iberostar Playa Del Carmen
Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico
Iberostar Tucan Mexico
Iberostar Tucan Quetzal
Playa Del Carmen Iberostar
Iberostar Tucan All inclusive All-inclusive property
Iberostar Tucan inclusive l C
Iberostar Tucan All inclusive Playa del Carmen
Iberostar Tucan All inclusive All-inclusive property

Frequently asked questions

Can I cancel my reservation for free at Iberostar Tucan All inclusive and receive a full refund?
Yes, Iberostar Tucan All inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Iberostar Tucan All inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Iberostar Tucan All inclusive?
As of Jan 24, 2021, prices found for a 1-night stay for 2 adults at Iberostar Tucan All inclusive on Jan 31, 2021 start from CA $273, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Iberostar Tucan All inclusive have a pool?
Yes, this property has 4 outdoor pools and a children's pool.
Is Iberostar Tucan All inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Iberostar Tucan All inclusive?
Self parking is free at this property.
What time is check-in at Iberostar Tucan All inclusive?
Check-in is from 3:00 PM - 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Iberostar Tucan All inclusive?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at Iberostar Tucan All inclusive?
Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include windsurfing, snorkeling, kayaking, and more.
Where is Iberostar Tucan All inclusive located?
Nestled on the beach, this Playacar property is within 2 mi (3 km) of Plaza Paraiso, Quinta Avenida, and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach and Playacar Golf Club are also within 2 mi (3 km).
4.3
Excellent
Rating 5 - Excellent. 548 out of 1003 reviews
5 - Excellent 55%
Rating 4 - Good. 310 out of 1003 reviews
4 - Good 31%
Rating 3 - Okay. 103 out of 1003 reviews
3 - Okay 10%
Rating 2 - Poor. 32 out of 1003 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 1003 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2021

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
All staffs are great and the beach is excellent!! There are so many activities and games every day 😉
Stayed 6 nights in Dec 2020

4/5 Good

Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I like almost everything, the cleaning part wasn’t the greatest but okay and the food I really liked
Stayed 10 nights in Dec 2020

5/5 Excellent

Travelled with partner, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the beautiful open air lobby and lobby bar, the jungly garden area with winding paths and REAL MONKEYS AND CAPYBARAS, and the large, well-kept pool area.
Stayed 9 nights in Oct 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was eventful with hurricane Zeta. All staff were wonderful especially Chocolate, Alejandro, Ramses and Flowers. The property was stunning with monkeys, lizards, peacocks and cranes. The pool was one of the best that we have stayed at. Large and very accommodating. Towels were easy to get. The beach was absolutely stunning with very clear water and perfect sand. The Japanese restaurant was exceptional. Despite the hurricane and Covid 19 our stay was very very good and would definitely recommend and return.
Stayed 7 nights in Oct 2020

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