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Explore the area

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Playa del Carmen, QROO
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationMamitas Beach6 min walk
  • Popular LocationPlaya del Carmen Main Beach7 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive
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Room options

View all photos for Deluxe Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
Smart TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Satellite channels
Desk
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

Highlights

Air conditioning
Smart TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Satellite channels
Desk
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Thematic Suite

Thematic Suite

Thematic Suite

Highlights

Individually decorated
Air conditioning
Smart TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Rainfall showerhead
Private bathroom
  • 592 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Rainfall showerhead
Private bathroom
  • 592 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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8.0 out of 10, Very good, (438)
The price is CA $56
CA $70 total
includes taxes & fees
Jun 26 - Jun 27
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About the area

Playa del Carmen

La Reina Roja Hotel Boutique is located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, and is in the entertainment district and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Quinta Avenida - 1 min walk
  • Quinta Alegría Shopping Mall - 2 min walk
  • Mamitas Beach - 6 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Playa del Carmen Maritime Terminal - 16 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Bloody Mary Food Drinks & Rock - ‬1 min walk
  • ‪La Parrilla Playa - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Señor Frogs - ‬1 min walk
  • ‪McCarthy's Irish Pub - Playa del Carmen - ‬2 min walk

About this property

La Reina Roja Hotel Boutique

Boutique hotel near Quinta Avenida
Near Playa del Carmen Main Beach and Mamitas Beach, La Reina Roja Hotel Boutique provides a poolside bar, a rooftop terrace, and dry cleaning/laundry services. The on-site restaurant, La Bien Querida, serves breakfast. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with car rentals on site and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
  • An elevator, luggage storage, and tour/ticket assistance
  • Multilingual staff, a 24-hour front desk, and a front-desk safe
  • A TV in the lobby
Room features
All 63 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Smart TVs with satellite channels
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Bien Querida

Things to do

  • Indoor pool
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • Smart TV with satellite channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 8 per accommodation, per night
The resort fee includes:
  • Parking

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the swimming pool or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Reina Roja
Reina Roja Hotel
Reina Roja Hotel Playa del Carmen
Reina Roja Playa del Carmen
Reina Roja Hotel Riviera Maya/Playa Del Carmen, Mexico

Frequently asked questions

Does La Reina Roja Hotel Boutique have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at La Reina Roja Hotel Boutique?

As of Jun 21, 2024, prices found for a 1-night stay for 2 adults at La Reina Roja Hotel Boutique on Jul 2, 2024 start from CA $73.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is La Reina Roja Hotel Boutique pet-friendly?

No, only service animals are welcome at the property.

How much is parking at La Reina Roja Hotel Boutique?

Limited spots are available.

What time is check-in at La Reina Roja Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at La Reina Roja Hotel Boutique?

Check-out is at noon. Late check-out is available for USD 20.

Where is La Reina Roja Hotel Boutique located?

Located in Downtown Playa del Carmen, this boutique hotel is steps from Quinta Alegría Shopping Mall and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

La Reina Roja Hotel Boutique Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 310 out of 846 reviews" "
Rating 8 - Good. 296 out of 846 reviews" "
Rating 6 - Okay. 119 out of 846 reviews" "
Rating 4 - Poor. 53 out of 846 reviews" "
Rating 2 - Terrible. 68 out of 846 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

dain

Stayed 1 night in Apr 2024

8/10 Good

Tawana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was not able to call a taxi. That should be a service that concierge cab handle, especially with it being a busy tourist area.
Stayed 1 night in Feb 2024

6/10 Okay

Frank

Travelled with family
Liked: Staff & service
Well first room toilet doesn’t work second room ac doesn’t wok open bar till 6 pm an no one was there to give me drinks I will prefer book other hotel

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. Hotel was very clean. Very walkable to restaurants, shopping and the beach.
Stayed 7 nights in Jan 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Such a nice hotel in Playa Del Carmen. Staff is very friendly. Natalia was great. She helped with everything we needed. Room is unique, sexy and comfortable. Rooftop is such a vibe! Loved the Open Bar on beers. Close to 5th Ave which is close to everything.
Stayed 3 nights in Nov 2023

6/10 Okay

George Dennis

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not a bautique hotel.
Stayed 8 nights in Nov 2023

4/10 Poor

Jacob

Disliked: Amenities, property conditions & facilities
The property itself was dilapidated and not maintained at all with floor boards popping out when you walk in upon entry. The lobby bathroom was poorly lit and did not have paper towels in the dispensers. The shower had practically no real pressure so it did not feel like a real shower. The toilet did not have proper pressure either for flushing as you had to hold the button down to flush all the way. The room had a mildew smell to it. I will not be looking to stay there again or refer my friends.
Stayed 7 nights in Oct 2023

6/10 Okay

Garrett

Travelled with partner
We stayed at this hotel for 2 weeks. From the get go we had issues with plumbing in our room. We repeatedly told them about this, they’d come, but it was never actually fixed. We were eventually given a bucket to fill up the toilet tank with our bathroom sick. Finally we just had to ask for a new room. The pool was occasionally closed randomly which was unfortunate and is due for an upgrade. The policy is that you have to ask daily for a room cleaning at reception, which wasn’t an issue. It was just that a couple of times the cleaning never happened. Going to the beach daily you’re bound to bring in some sand and it would’ve been nice to have our room cleaned every time we had asked for it. It wasn’t all bad. The staff was kind and the location is amazing. The price was great too.
Stayed 14 nights in Sep 2023

2/10 Terrible

LaSaudra

Business traveller
Disliked: Cleanliness, room comfort
Don’t do it reconsider
This was my 2nd time staying at this property. Luckily it was only for 1 night this time. The 1st time was decent which is why I decided to book again. This time was horrible! I’ll never book here again. The extra resort fee is ridiculous because there’s no pool, the bar is a joke and the breakfast they serve runs out fast because it’s not much of anything. The rooms aren’t clean. We had a line of ants on the side of our bed and some in our bed. We asked to move rooms. They refused and instead came up to spray our room and bed with BUG SPRAY. As if those weren’t the sheets we had to sleep in. It was just horrible and I would not recommend.
Stayed 1 night in May 2023

6/10 Okay

Thomas

Travelled with group
This hotel is in a great area! Number one advantage. We stayed in the junior sweet which was relatively nice- I have no complaints about the room. The hotel itself is very dark to give a more sensual feel. Day 1 we immediately questioned if it was more of a hotel for sensual encounters- I am confident that is the overall purpose of this hotel. We did not partake in that side of it, nor did we have any issues in that realm. But it is very obvious what this hotels theme is.
Stayed 4 nights in May 2023

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5