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Private beach, beach massages, scuba diving, snorkelling
Private beach, beach massages, scuba diving, snorkelling
Private beach, beach massages, scuba diving, snorkelling
3 outdoor pools, pool umbrellas

Guest reviews

4.4/5 Excellent
140 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationMaroma Beach1 min walk
Popular LocationTres Rios Ecopark13 min drive
Popular LocationEl Camaleon Mayakoba Golf Course14 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)42 min drive

Choose dates to view prices

  • Honeymoon Villa

    Room amenities

    • 694 sq ft
    • Sleeps 2
    More detailsHoneymoon Villa
  • Honeymoon Villa

    Room amenities

    • 2618 sq ft
    • Sleeps 2
    More detailsHoneymoon Villa
  • Presidential Studio (Swim Up)

    Room amenities

    • 1345 sq ft
    • Sleeps 2
    More detailsPresidential Studio (Swim Up)
  • Junior Suite

    Room amenities

    • 405 sq ft
    • Sleeps 2
    More detailsJunior Suite
  • Suite

    Room amenities

    • 405 sq ft
    • Sleeps 2
    More detailsSuite
  • Presidential Studio

    Room amenities

    • 1345 sq ft
    • Beach view
    • Sleeps 2
    More detailsPresidential Studio
  • Royal Suite (Swim Up)

    Room amenities

    • 694 sq ft
    • Ocean view
    • Sleeps 2
    More detailsRoyal Suite (Swim Up)
  • Suite, Private Pool

    Room amenities

    • 694 sq ft
    • Sleeps 3
    More detailsSuite, Private Pool
  • Suite (Swim Up)

    Room amenities

    • 694 sq ft
    • Sleeps 3
    More detailsSuite (Swim Up)
  • Honeymoon Suite

    Room amenities

    • 694 sq ft
    • Partial sea view
    • Sleeps 2
    More detailsHoneymoon Suite
  • Royal Suite

    Room amenities

    • 507 sq ft
    • Sleeps 2
    More detailsRoyal Suite

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Playa del Carmen

Located in Playa del Carmen, El Dorado Maroma, Gourmet All Inclusive by Karisma is on a private beach. El Camaleon Mayakoba Golf Course and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida and Plaza Las Americas. Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Stadium Madrid or El Rey Polo Country Club. Our guests appreciate the resort's location for the nightlife.

Visit our Playa del Carmen travel guide
Map
Popular Location

What's nearby

  • Maroma Beach - 1 min walk
  • Tres Rios Ecopark - 13 min drive
  • El Camaleon Mayakoba Golf Course - 14 min drive
  • Grand Coral Golf Riviera Maya - 15 min drive
  • Punta Esmeralda Beach - 23 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

Restaurants

  • SABORES — 1 min walk
  • KIOKO — 1 min walk

About this property

El Dorado Maroma, Gourmet All Inclusive by Karisma

Adults-only beachfront property with a spa tub
Catch some rays on El Dorado Maroma, Gourmet All Inclusive by Karisma's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. All 98 rooms boast indoor private hot tubs, and offer WiFi and free minibar items. Balconies and separate sitting areas are standard, as are flat-screen TVs with satellite channels.
El Dorado Maroma, Gourmet All Inclusive by Karisma offers 98 forms of air-conditioned accommodation which are accessible via exterior corridors, and features indoor private hot tubs and DVD players. Rooms open to balconies. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Playa del Carmen resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Meals, snacks and beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per 24-hour period)
  • Available in some public areas: WiFi (USD 10 per 24-hour period)

Parking and public transport

  • Free uncovered self parking
  • Free uncovered valet parking

Food and drink

  • Meals, snacks and beverages included
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Aerobics classes
  • Fishing
  • Full-service spa
  • Health club
  • Kayaking
  • Motorised watercraft
  • Parasailing
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room
  • Volleyball
  • Waterskiing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Dry-cleaning service
  • DVD player
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Marina on site
  • Pool umbrellas
  • Private beachfront location

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Private indoor hot tub
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

MastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the spa

Property is also known as

El Dorado Maroma Karisma All Inclusive
El Dorado Maroma Karisma
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
Dorado oma Karisma Gourmet In

Frequently asked questions

Can I cancel my reservation for free at El Dorado Maroma, Gourmet All Inclusive by Karisma and receive a full refund?
Yes, El Dorado Maroma, Gourmet All Inclusive by Karisma offers free cancellation on select room rates, because flexibility matters! Please refer to El Dorado Maroma, Gourmet All Inclusive by Karisma cancellation policy on our site for more details about any exclusions or requirements.
Does El Dorado Maroma, Gourmet All Inclusive by Karisma have a pool?
Yes, this property has 3 outdoor pools.
Is El Dorado Maroma, Gourmet All Inclusive by Karisma pet-friendly?
No, pets are not allowed at this property.
How much is parking at El Dorado Maroma, Gourmet All Inclusive by Karisma?
Self-parking and valet parking are free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at El Dorado Maroma, Gourmet All Inclusive by Karisma?
Checkout is at noon.
Is this property all-inclusive?
Yes, the property is all-inclusive. Food and drinks are included (with some restrictions).
Where is El Dorado Maroma, Gourmet All Inclusive by Karisma located?
This Playa del Carmen resort is on the beach, 0.1 mi (0.1 km) from Maroma Beach, and within 6 mi (10 km) of El Camaleon Mayakoba Golf Course and Tres Rios Ecopark. Grand Coral Golf Riviera Maya and El Manglar Golf Course are also within 9 miles (15 km).

Guest reviews

Overall score and ratings for El Dorado Maroma, Gourmet All Inclusive by Karisma

4.4
Excellent
5 - Excellent
78
4 - Good
41
3 - Okay
16
2 - Mediocre
3
1 - Poor
2
4.5
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.4
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Jun 2020

    4/5 Good

    • Liked: Cleanliness, staff & service

    Stayed 2 nights in Mar 2020

    3/5

    • Liked: Amenities
    • Disliked: Property conditions & facilities

    The property was average, 3 stars at most. Although the beach is beautiful the property is dated and plumbing has a bad smell. My husband and I went on our honeymoon and were disappointed with the lack of acknowledgement we received from the resort. We expected at least a nice card/ chocolates in the room. At check out, we were asked to complete a survey on an iPad. An employee then asked to hand them the iPad prior to submitting the survey so they can “creat a password.” We observed they same employee altering our survey and became very nervous when we confronted her about it. This action is completely unethical and it is not providing future customers with an appropriate review of the property.

    Stayed 4 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Beautiful resort, excellent staff. Enjoyed our stay!

    Stayed 4 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Disappointed by the ocean view. The sandbags around the cove island were an eye sore.

    Stayed 6 nights in Jan 2020