[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Paradisus Playa del Carmen – Riviera Maya - All Inclusive Five sparkling pools invite travelers to lounge in the sun, while nearby shops and the resort's spa offer perfect breaks from beach time ![Restaurant](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/d0b8503a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![5 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/147120c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/2016013a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/6a339f9b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/1ec87f57.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Paradisus Playa del Carmen – Riviera Maya - All Inclusive is near Quinta Alegría Shopping Mall. It features five outdoor pools, on-site shopping, Yhi Spa, a beach bar, and a playground. Guests love the beachfront location and helpful staff. VIP Access 8.8 Excellent ## Popular amenities - - - - - Hot tub - Bar VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 10 - Oct. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ![Family Concierge Junior Suite Nature View](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/8d750bb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Concierge Junior Suite Nature View ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Sofa bed - single Down duvet Blackout drapes/curtains Separate bedroom - 624 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/7ce8ebe4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Nature View) 9.4 Exceptional 39 reviews ### Highlights Air conditioning Flat-screen TV Separate bedroom Premium bedding Down duvet Blackout drapes/curtains Private bathroom Bathrobes - 678 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/fcf46c3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite Nature View ### Highlights Separate dining area Private rooftop hot tub Air conditioning Free rollaway/extra beds Free cribs/infant beds Dining table Flat-screen TV Sofa bed - single - 1140 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/43a320a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Nature View) 8.8 Excellent 9 reviews ### Highlights Separate dining area Private rooftop hot tub Air conditioning Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains Premium bedding - 839 sq ft - 1 bedroom - Sleeps 5 - 2 Double Beds ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/a5364912.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Concierge Suite Nature View 9.0 Wonderful 7 reviews ### Highlights Separate dining area Private rooftop hot tub Air conditioning Free rollaway/extra beds Free cribs/infant beds Dining table Flat-screen TV Separate bedroom - 839 sq ft - 1 bedroom - Sleeps 5 - 2 Double Beds ![Family Concierge Suite SwimUp](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/0b0a37ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Concierge Suite SwimUp ### Highlights Separate dining area Private rooftop hot tub Air conditioning Free rollaway/extra beds Free cribs/infant beds Dining table Flat-screen TV Separate bedroom - 839 sq ft - 1 bedroom - Sleeps 5 - 2 Double Beds ![Family Concierge Master Suite SwimUp](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/84976c14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Concierge Master Suite SwimUp 7.4 Good 3 reviews ### Highlights Separate dining area Private rooftop hot tub Air conditioning Free rollaway/extra beds Free cribs/infant beds Dining table Flat-screen TV Sofa bed - single - 1140 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![Family Concierge Master Suite Nature View | View from room](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/b78fac94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Concierge Master Suite Nature View ### Highlights Separate dining area Private rooftop hot tub Air conditioning Free rollaway/extra beds Free cribs/infant beds Dining table Flat-screen TV Sofa bed - single - 1140 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/f5e6388d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Roulette Room Playa del Carmen or La Perla 9.2 Wonderful 25 reviews ### Highlights Air conditioning Flat-screen TV Separate bedroom Premium bedding Down duvet Blackout drapes/curtains Private bathroom Bathrobes - 624 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Double Beds ![Two Bedroom Master Suite | Living area](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/8fcf5e75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Master Suite 10.0 Exceptional 3 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Flat-screen TV 2 bedrooms Blackout drapes/curtains Premium bedding Down duvet - 1980 sq ft - 2 bedrooms - Sleeps 10 - 1 Double Bed and 1 King Bed ![Family Concierge Junior Suite SwimUp](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/cec3f561.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Concierge Junior Suite SwimUp 8.0 Very good 1 review ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains Premium bedding Down duvet - 624 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds OR 1 King Bed ## You may also like Ad ![On the beach, white sand, beach cabanas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/69000000/68900000/68897700/68897680/38e36df2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Impression Moxché by Secrets – Adults Only – All Inclusive Corasol - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) ## About the area Located in Luis Donaldo Colosio, a neighborhood in Playa del Carmen, Paradisus Playa del Carmen – Riviera Maya - All Inclusive is near theme parks and on the beach. Xplor Theme Park and Ferry to Cozumel are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Alegría Shopping Mall and Quinta Avenida. Traveling with kids? Don't miss Xcaret Eco Theme Park. Discover the area's water adventures with windsurfing and swimming nearby, or enjoy the great outdoors with ecotours. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.64708%2C-87.05675&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4Chb_PdkCFrn_YqFg2yQyPE5yzU=) 5ª Avenida, Playa del Carmen, Playa del Carmen, QROO, 77719 ### What's nearby - Punta Esmeralda Beach - 11 min walk - 1.0 km - Mamitas Beach - 3 min drive - 1.8 km - Quinta Avenida - 3 min drive - 2.2 km - Playa del Carmen Main Beach - 4 min drive - 2.2 km - Quinta Alegría Shopping Mall - 4 min drive - 2.9 km ### Getting around - Cancun Intl. Airport (CUN) - 44 min drive ### Restaurants - ‪Naos - ‬1 min drive - ‪Hadar - ‬1 min drive - ‪Sunset Grill - ‬4 min walk - ‪illy cafe - ‬3 min walk - ‪Kanna - ‬1 min drive ## About this property ### Paradisus Playa del Carmen – Riviera Maya - All Inclusive Luxury family-friendly property near Quinta Avenida Located close to Quinta Alegría Shopping Mall, Paradisus Playa del Carmen – Riviera Maya - All Inclusive provides free water park access, a swim-up bar, and a beach bar. Indulge in a body scrub, a body wrap, and a facial at Yhi Spa, the onsite spa. Be sure to enjoy a meal at any of the 13 on-site restaurants. Yoga classes and fitness classes are offered at the health club; Paradisus Playa del Carmen – Riviera Maya - All Inclusive also has shopping on site, a coffee shop/cafe, and a playground. Free in-room WiFi is available to all guests, along with a hair salon and an arcade/game room. Additional perks include: - 5 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas - Free self parking - An elevator, concierge services, and tour/ticket assistance - A banquet hall, a TV in the lobby, and luggage storage - Guest reviews give top marks for the beach locale, pool, and helpful staff Room features All 488 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews say good things about the clean rooms at the property. Extra amenities include: - Rainfall showers, designer toiletries, and tubs or showers - 50-inch flat-screen TVs with cable channels and DVD players - Wardrobes/closets, daily housekeeping, and desks ### All-inclusive details All-inclusive room rates at Paradisus Playa del Carmen – Riviera Maya - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages Buffet and à la carte meals, snacks, and beverages included 24-hour room service ### Lessons/classes/games Bartending Cooking Dancing ### Entertainment Onsite entertainment and activities Onsite live performances ## Similar properties ![Fountain](https://images.trvl-media.com/lodging/2000000/1380000/1370100/1370022/92240be7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Palace Riviera Maya - All Inclusive Playacar - Pool - Hot tub - Breakfast included - All-inclusive 9.2 Wonderful 2,490 reviews CA $344 CA $420 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=1370022&PinnedHotelID=1370022&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/d876d904.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Riviera Paradise All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Kids pool 8.2 Very good 2,566 reviews CA $364 CA $364 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/8fd319b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,833 reviews CA $241 CA $296 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite (River Jump) | View from room](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335979/9102c4f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Xcaret Mexico - All Parks / All Fun Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 1,302 reviews CA $1,023 CA $1,242 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=18335979&PinnedHotelID=18335979&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308703/w4300h2862x0y6-51a0c06f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Luis Donaldo Colosio - Pool - Hot tub - Breakfast included - All-inclusive 8.6 Excellent 1,007 reviews CA $456 CA $559 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=4308703&PinnedHotelID=4308703&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/77f93302.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 924 reviews CA $1,618 CA $1,618 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=2406344&PinnedHotelID=2406344&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/900000/892200/892167/6ada8d80.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sandos Playacar All Inclusive Playacar - Pool - Hot tub - All-inclusive - Spa 7.6 Good 1,382 reviews CA $276 CA $345 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=892167&PinnedHotelID=892167&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/b7ccce00.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jungala Park Hotel at VidantaWorld Riviera Maya Playa del Carmen - On private beach - Pool - Spa - Waterslide 9.0 Wonderful 62 reviews CA $772 CA $938 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/1f06ce43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sandos Caracol Nature Resort & Water Park All Inclusive Corasol - Pool - Hot tub - Breakfast included - All-inclusive 6.8 1,445 reviews CA $210 CA $264 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=919643&PinnedHotelID=919643&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/50000/41100/41060/4aa017dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Playacar Palace All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,000 reviews CA $414 CA $505 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=41060&PinnedHotelID=41060&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - 13 restaurants - 16 bars/lounges - A beach bar - A coffee shop/cafe - A swim-up bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Capella - Kanna Beach Club - Sal Steak Cave - The Lunch Box - Tori ### Things to do - 5 outdoor pools - Arcade/game room - Children's pool - Fitness classes - Free children's club - Free water park - Full-service spa - Health club - Hot tub - Pilates classes - Playground - Sauna - Shopping - TV in common areas - Waterslide - Yoga classes ### Family friendly - 5 outdoor pools - Arcade/game room - Children's games - Children's pool - Children's toys - DVD player - Free children's club - Free water park access - Laundry facilities - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Conference center (25,005 square feet of space) - Meeting rooms ### Outdoors - Beach towels - Beach umbrellas - Dock - On the bay - On the beach - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas ### Full-service spa - Body scrubs - Body wraps - Facials - Manicures/pedicures - Spa open daily ### Accessibility - Elevator ### More - 3 floors - 8 buildings - Ballroom - Banquet hall - Built in 2011 - Reception hall - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Bathtub or shower - Designer toiletries - Hair dryer - Rainfall showerhead - Slippers - Towels provided ### Entertainment - 50-inch flat-screen TV with cable channels - DVD player ### Food and drink - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Early check-in subject to availability An early check-in fee will be charged Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: MXN 51 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ## Frequently asked questions ### Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive have a pool? > Yes, this property has 5 outdoor pools and a children's pool. ### How much does it cost to stay at Paradisus Playa del Carmen – Riviera Maya - All Inclusive? > As of Oct 9, 2025, prices found for a 1-night stay for 2 adults at Paradisus Playa del Carmen – Riviera Maya - All Inclusive on Nov 1, 2025 start from CA $441.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Paradisus Playa del Carmen – Riviera Maya - All Inclusive pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Paradisus Playa del Carmen – Riviera Maya - All Inclusive? > Self parking is free at this property. ### What time is check-in at Paradisus Playa del Carmen – Riviera Maya - All Inclusive? > Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). ### What time is check-out at Paradisus Playa del Carmen – Riviera Maya - All Inclusive? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Are there all-inclusive benefits at Paradisus Playa del Carmen – Riviera Maya - All Inclusive? > Some rate plans available at this property are all-inclusive. ### Where is Paradisus Playa del Carmen – Riviera Maya - All Inclusive located? > Nestled on the beach, this Luis Donaldo Colosio property is within 3 mi (5 km) of Quinta Avenida and Quinta Alegría Shopping Mall. Río Secreto and Xplor Theme Park are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Paradisus Playa del Carmen – Riviera Maya - All Inclusive Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 10 Location ### 9.0 Staff & service ### 9.0 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 610 8 - Good 213 6 - Okay 99 4 - Poor 45 2 - Terrible 38 ### 10/10 Excellent #### John Oct 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff were the absolute best. ##### John Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Pedro Oct 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful experience ##### Pedro Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Lyra Sep 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Would go back to this resort for a family vacation!!!! ##### Lyra Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Kara Aug 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beds very comfortable Staff was awesome Food was great! ##### Kara Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Paul Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Paul Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Gavin Jul 16, 2025 Liked: Cleanliness Great resort ##### Gavin Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Olimpiu Cristian Aug 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice resort ##### Olimpiu Cristian Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Andrea Jul 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love everything about this resort the staff was amazing ##### Andrea Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Yolanda Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent experience and services. ##### Yolanda Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Keith J Aug 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The property was very nice for families with kids. ##### Keith J Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Andrew Aug 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful resort. Friendly staff. Great food and nice touches and gestures from staff to rooms. I’d go back for sure. ##### Andrew Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Eduardo Sep 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff ##### Eduardo Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Luis Aug 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service was amazing. Concierge was above and beyond. ##### Luis Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Najma Aug 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, very convenient Family concierge upgrade that provides ease of mind for families ##### Najma Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Stefka Aug 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great! ##### Stefka Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Ezequiel Aug 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Resort was beautiful. Food was great, def recommended getting the family concierge. Room was very nice, clean and room service was excellent. Travelled with two kids, ages 7 and 9, they had a blast. ![](https://a.travel-assets.com/ugc/hotel-reviews/6990f624-17d4-4460-9c39-e49bbfbf0881-1754246638970.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/deadaf4b-5357-4c91-81dd-6be9c9d0c7a2-1754246640999.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0858db92-4b6c-493f-9dc2-808ca949be0a-1754246640991.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0ba942a4-bdd5-48ea-a651-75b80a76ebee-1754246640583.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ezequiel Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Jennifer Aug 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort is amazing!! It is so very beautiful!! Restaurants superb!! The staff is exceptional!! Pools and beach are wonderful!! Family concierge is the best!! Would 100% recommend!! ##### Jennifer Stayed 5 nights in Aug 2025 ### 6/10 Okay #### carolyn Sep 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property and customer service are AMAZING. The only downfall was the food. The food was not good. The amenities for the children are great! My three-year-old was entertained the entire time. ##### carolyn Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Adrianus Aug 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Paradisus for us embodied the term resort. While you're there, you want for nothing. From drinks, to great food. A show every evening, though it does get repeated after a week, so if your stay is longer you will get repeat shows. ##### Adrianus Stayed 11 nights in Aug 2025 ### 10/10 Excellent #### Stephanie Aug 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities so fun ##### Stephanie Stayed 4 nights in Jul 2025 ### 8/10 Good #### Daleda Aug 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Well worth the choice. Staff and managers were very kind and asked how everything was all the time. They went out of their way to make us feel like we were at home. Would definitely recommend this resort to families. ##### Daleda Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Yarilyn Aug 17, 2025 Liked: Cleanliness, staff & service, amenities Paradisus Playa Del Carmen was a good stay, workers were all nice and it is a great hotel for kids. Just the property needs more maintenance. ##### Yarilyn Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Nathaniel Jul 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful all inclusive resort! The food was fabulous, the water park was a thrill for the kids, the staff was friendly and helpful. The family concierge service was a real added bonus, with thoughtful touches left in the room each day for the kids and things like reservations handled immediately and without a hitch. ##### Nathaniel Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Shannon Allene Aug 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service and hotel is amazing. Highly recommend. The only down side was the beach had a lot of seaweed and the water not clear since we went in July. Recommend looking into beach conditions before booking. ##### Shannon Allene Stayed 6 nights in Jul 2025 ### 8/10 Good #### Sergio Aug 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful ##### Sergio Stayed 4 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Devossion By Live Aqua Playa del Carmen All Inclusive - 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