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Paradisus La Perla - Adults Only - All Inclusive

Photo gallery for Paradisus La Perla - Adults Only - All Inclusive

Featured Image
Beach nearby, white sand, beach umbrellas, beach towels
Beach nearby, white sand, beach umbrellas, beach towels
Beach nearby, white sand, beach umbrellas, beach towels
4 outdoor pools, pool umbrellas

Overview of Paradisus La Perla - Adults Only - All Inclusive

VIP Access

Paradisus La Perla - Adults Only - All Inclusive

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • -hour vacancy between guest room stays
  • Hand sanitizer provided
5ta Avenida, Esquina Calle 112, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationPunta Esmeralda Beach6 min walk
  • Popular LocationPlaya 8812 min walk
  • Popular LocationGuadalupe Church19 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)47 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Paradisus La Perla - Adults Only - All Inclusive is near theme parks and on the waterfront. Playa del Carmen Maritime Terminal and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xplor Theme Park. 3D Museum of Wonders and Yucatek Divers are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours.

What's nearby

  • Punta Esmeralda Beach - 6 min walk
  • Playa 88 - 12 min walk
  • Guadalupe Church - 19 min walk
  • Grand Coral Golf Riviera Maya - 4 min drive
  • 28 de Julio Square - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • La Pirata — 3 min drive
  • De Local — 3 min drive
  • El Guero Marisqueria Veracruzana — 3 min drive
  • 500 Gramos Grill — 3 min drive
  • Club de la Cerveza — 3 min drive

About this property

Paradisus La Perla - Adults Only - All Inclusive

Elegant adults-only beach property
Catch some rays at the nearby beach or spend the day relaxing at Paradisus La Perla - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 14 restaurants. All 394 rooms offer thoughtful touches like free minibar items and bathrobes, as well as comforts such as Egyptian cotton sheets and down comforters. Free WiFi and furnished balconies are standard, as are Smart TVs with cable channels.
Paradisus La Perla - Adults Only - All Inclusive offers 394 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch Smart televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of Yes
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for No between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM–11 AM
  • 14 restaurants and 1 coffee shop/café
  • 4 swim-up bars, 16 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 4 outdoor pools
  • Aerobics classes
  • Farming classes
  • Fitness center
  • Full-service spa
  • Pilates classes
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Yoga classes

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference center (25000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Pool umbrellas

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-width doorways

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch Smart TV
  • Cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Paradisus Perla All Adult All Inclusive
Paradisus Playa del Carmen La Perla All Adult All Inclusive
Paradisus Playa Carmen Perla All Adult/All Inclusive
Paradisus Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adult/All
Paradisus Perla Adult/All
Paradisus Playa del Carmen La Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adults /All Inclusive
Paradisus La Perla Adults Only All Inclusive
The Reserve for Adults at Paradisus Playa del Carmen
Paradisus Playa del Carmen La Perla Adults Only /All Inclusive
Paradisus Playa del Carmen La Perla All Adult/All Inclusive

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 623 out of 993 reviews
5 - Excellent 63%
Rating 4 - Good. 214 out of 993 reviews
4 - Good 22%
Rating 3 - Okay. 81 out of 993 reviews
3 - Okay 8%
Rating 2 - Poor. 44 out of 993 reviews
2 - Poor 4%
Rating 1 - Terrible. 31 out of 993 reviews
1 - Terrible 3%

4.8/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the service
Stayed 8 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I totally recommend staying here you truly wouldn’t regret it. We had one of the best service by Dora, Angelo, and Maya, and many more servers. Thanks to them for making our honeymoon the best as well.
Stayed 8 nights in Sep 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Too structured. As soon as you get there they want you to make all your dinner reservations. Dinner food were hit or miss and we noticed that most of the restaurants had the same course food. Each with some differences on how the food was prepared. No paper menus and had to scan a code to access. I appreciate green but did not appreciate having to walk to the concierge to upload each time. Email a pdf please? Not available. For breakfast and lunch the buffet was the only real choice because the pool grill was like going to a cheap American bar food. I really did not feel like I was in Mexico. The room service food was not that good either. It’s my first time in Cancun as I usually go to Cabo and each of the four places there had better culinary choices. The beach and swimming area is safe and the highlight of the trip for us. If you like to snorkel it is pretty good. We saw schools of fish, two lobsters hiding in a rock and a four foot stingray. Staff is friendly but service was slow. Keep in mind staffing is tough everywhere. I tried to tip every time but the front desk had little change. Also do not order food on the beach because they have a raccoon type of pack animal bold enough to steal your food (coatimundi). Love the snorkeling but had a tough time with the structure and lack of good food. W that said since I have a feel for the menus I may go back if I had to but for a short trip only.
Stayed 7 nights in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This was my second stay at Paradisus. The first time was almost 8 years ago shortly after they opened. My husband and I were very impressed with our first trip so we decided to book there again. We stayed at La Perla (adults only) the first time and this time we booked a swim up in ‘The Reserve’. We noticed that after 8 years things look a little tired, mostly with some of the furniture in the common areas and the pool tiles, but our room was great. The service is just as good as we remember. Jonathan was our point of contact in the Reserve and he was outstanding! He took care of any questions or requests that we had, including restaurant reservations. He was a pleasure to talk to. Other outstanding service was from Daniel (Reserve pool), Abdiel (Reserve pool bar), and Victor and Gabriela (servers at La Palapa restaurant). The food is still delicious at the buffet and the restaurants, especially La Palapa, Mole and Bana. The only one I wasn’t crazy about was Sunset Grill. Overall, we love this place and will definitely return!
Stayed 5 nights in Sep 2021

1/5 Terrible

Travelled with family
Liked: Staff & service
Disliked: Amenities
Not the type of vibe we look for techno music at pools water down drinks food was not really good in my opinion
Stayed 5 nights in Sep 2021