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Hotel Los Itzaes by 5th av

3.0 star property
Comfortable hotel, walk to Quinta Avenida

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Los Itzaes by 5th av

Outdoor pool, pool umbrellas, sun loungers
Front of property
Junior Suite, 1 King Bed
Lobby
Junior Suite, 1 King Bed | Street view
Reviews
8.8

Excellent

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Hot tub
    Hot tubHot tub
  • Housekeeping
    HousekeepingHousekeeping
  • Pool
    PoolPool
  • 24/7 front desk
    24/7 front desk24/7 front desk

Explore the area

Map
Avenida 10 Lote 3 Esquina calle 6 BIS, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida2 min walk
  • Popular LocationPlaya del Carmen Main Beach6 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal9 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive
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Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite, 1 King Bed

  • 635 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite

  • 635 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Triple Room Standard With View

Minibar, in-room safe, blackout drapes, soundproofing

Triple Room Standard With View

  • Sleeps 5
  • 1 Twin Sofa Bed and 2 Queen Beds

View all photos for Double Room Standard With View

Minibar, in-room safe, blackout drapes, soundproofing

Double Room Standard With View

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Standard

Minibar, in-room safe, blackout drapes, soundproofing

Single Room Standard

  • Sleeps 2
  • 1 King Bed

Similar properties

Rooftop terrace
Sofía by Bunik
Pool
Spa
Free WiFi
Air conditioning
9.0 out of 10, Wonderful, (444)
The price is CA $60
CA $75 total
includes taxes & fees
Jun 23 - Jun 24
Sofía by Bunik

About the area

Playa del Carmen

Hotel Los Itzaes by 5th av is located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, and is in the entertainment district and near the beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with skydiving, ecotours, and hiking/biking trails.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Quinta Avenida - 2 min walk
  • Playa del Carmen Main Beach - 6 min walk
  • Quinta Alegría Shopping Mall - 6 min walk
  • Playa del Carmen Maritime Terminal - 9 min walk
  • Mamitas Beach - 12 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Don Mario Steak and Pasta House - ‬1 min walk
  • ‪Mercado los Portales - ‬1 min walk
  • ‪YUM YUM by GEORGE - ‬1 min walk
  • ‪Las Quecas de Playa - ‬1 min walk
  • ‪Renzo's Pizza - ‬1 min walk

About this property

Hotel Los Itzaes by 5th av

Hotel near Quinta Avenida
Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach are located near Hotel Los Itzaes by 5th av, which provides a terrace, a garden, and a library. Active travelers can enjoy cycling at this hotel. For some rest and relaxation, visit the spa tub, and indulge in a body treatment or a massage. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a business center.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Continental breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), concierge services, and smoke-free premises
  • Tour/ticket assistance, a 24-hour front desk, and luggage storage
  • Guest reviews give good marks for the helpful staff and location
Room features
All guestrooms at Hotel Los Itzaes by 5th av have thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with cable channels
  • Balconies, ceiling fans, and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (USD 15 per day)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily continental breakfast available for a fee: USD 7 to 10 for adults and USD 7 to 10 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ipanema

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Massage

Accessibility

  • No elevator

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per day, plus a deposit of USD 100 per stay
Welcoming dogs only
Up to 22 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 7 to 10 for adults, and USD 7 to 10 for children
  • Airport shuttle fee: USD 130 per vehicle (roundtrip)
  • Nearby parking fee: USD 15 per day (16 ft away)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 10 per pet, per day
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Itzaes
Los Itzaes
Los Itzaes Hotel
Los Itzaes Hotel Playa Del Carmen
Los Itzaes Playa Del Carmen
Hotel Los Itzaes
Los Itzaes Hotel Riviera Maya/Playa Del Carmen, Mexico
Los Itzaes Hotel
Los Itzaes By 5th Av Carmen
Hotel Los Itzaes by 5th av Hotel
Hotel Los Itzaes by 5th av Playa del Carmen
Hotel Los Itzaes by 5th av Hotel Playa del Carmen

Frequently asked questions

Does Hotel Los Itzaes by 5th av have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Los Itzaes by 5th av?

As of Jun 20, 2024, prices found for a 1-night stay for 2 adults at Hotel Los Itzaes by 5th av on Jun 21, 2024 start from CA $75.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Los Itzaes by 5th av pet-friendly?

Yes, Hotel Los Itzaes by 5th av allows dogs with a maximum weight of up to 22 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 10 per pet, per day.

What time is check-in at Hotel Los Itzaes by 5th av?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Hotel Los Itzaes by 5th av?

Check-out is at noon.

Does Hotel Los Itzaes by 5th av provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 130 per vehicle applies.

Where is Hotel Los Itzaes by 5th av located?

Located in Downtown Playa del Carmen, this hotel is steps from Mercado Playa del Carmen and Quinta Avenida. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 10 minutes.

Hotel Los Itzaes by 5th av Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 110 out of 181 reviews" "
Rating 8 - Good. 48 out of 181 reviews" "
Rating 6 - Okay. 13 out of 181 reviews" "
Rating 4 - Poor. 4 out of 181 reviews" "
Rating 2 - Terrible. 6 out of 181 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel felt like home! The staff were super friendly and our room was cleaned perfectly everyday. Everything was easy to walk to. Will be coming back soon!!
Stayed 7 nights in Apr 2024

10/10 Excellent

ricardo, huber heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 6 nights in Apr 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything qas great
Stayed 5 nights in Mar 2024

8/10 Good

Chelsea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay for a week in early April 2024! Property is easy to find and check in was smooth and staff were friendly. The hotel is in a great location with a few really excellent restaurants very close by and then everything 5th Avenue has to offer a short walk away. We stayed in the junior suite which was exactly as described - very spacious, lots of storage, surprisingly quiet once the fan/air conditioner unit are turned on. Housekeeping staff were attentive and the property is generally quite clean. The rooftop pool was awesome! Often had the place to myself! A nearby hotel pool plays music all day so the vibes at this rooftop pool are just perfect. It’s not the fanciest place or the place for anyone who is remotely high maintenance, but if you consider yourself a reasonable traveller just looking for a safe, quiet, and convenient hotel, then this is the one. Notes: there is no elevator, so you have to take your luggage up the stairs. There is a corner store across the street for drinking water and snacks. The little pizza stand across from the hotel is delicious!
Stayed 6 nights in Apr 2024

10/10 Excellent

Rolando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think it was a good deal for what i pay. You have everything around also the attention we got was great pool upstairs was great it was empty... only down side was parking space not available from hotel we pay 1500 pesos for 6 days across the street. It was a car rental so i didn't want nothing to happen to the vehicle. We had a good time.. good for what we pay.
Stayed 5 nights in Mar 2024

8/10 Good

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel
A very comfortable hotel, one block from the main 5th Avenue thoroughfare - near enough to stroll, yet far enough to not be bothered by too much noise/too many people. that said, there were a couple of night where music went on all night - not happy bunnies. The best part about the hotel was the rooftop pool, with plenty of loungers and tables/chairs/umbrellas - this was the highlight. There are a lot of restaurants, bars and supermarkets nearby - there's also a bank with ATMs for withdrawing cash. One grumble was that although there was a safe in the room, you had to pay MXN$500 for the locking mechanism. The receptionist trying to short-change us by giving us US$25 instead of the local currency - we declined as this would've meant a MXN$80 deficit. . .
The hanging gardens in the atrium
The hanging gardens in the atrium
The hanging gardens in the atrium
The hanging gardens in the atrium
Stayed 5 nights in Feb 2024

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Mar 2024

10/10 Excellent

David

Stayed 1 night in Mar 2024

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Los Itzaes Feb 2024
After reporting black,on our first evening, black mould, in our bathroom, was swiftly dealt with. The hot water was hit or miss and pressure was too. The staff were very friendly and most spoke English. The hotel room was cleaned daily. The hotel is attractively designed, despite no elevator. The rooftop pool is not an attractive feature and feels like an afterthought. Location is good with plenty of local eateries and close enough to Quinta Avenida and the beach. Several supermarkets were only a few blocks away - very walkable.
Stayed 10 nights in Feb 2024

10/10 Excellent

Louise

Stayed 1 night in Feb 2024

General hotel information

Reasons to Book
Outdoor Pool & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0