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Grand Riviera Princess - All Inclusive

4.5 star property
Luxury hotel on the beach, with 12 outdoor swimming pools

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Grand Riviera Princess - All Inclusive

Table tennis, music library
View from property
Suite (with 2 Jacuzzies)
9 restaurants, breakfast, lunch, dinner served; international cuisine
Reception
VIP Access

Reviews

8.0 out of 10

Very good

Popular amenities

8.2 out of 10
Guests loved the amenities.
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Spa
    Spa
The price is CA $298
CA $298 total
includes taxes & fees
Sep 24 - Sep 25

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 3 of 7 rooms

View all photos for Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LED TV
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout drapes

Super Saver

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Blackout drapes/curtains
  • 597 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room

Children's theme room

Family Room

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 635 sq ft
  • Sleeps 5

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Grand Sunset Princess - All Inclusive
Pool
Hot tub
Breakfast included
All-inclusive
8.2 out of 10, Very good, (2359)
The price is CA $277
CA $277 total
includes taxes & fees
Oct 19 - Oct 20
Grand Sunset Princess - All Inclusive

About the area

Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Gran Coyote Golf - 6 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Playa Xcalacoco - 7 min drive
  • Quinta Avenida - 11 min drive
  • Playa del Carmen Main Beach - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Privilege Lounge - ‬19 min walk
  • ‪Alberca - Pool - ‬12 min walk
  • ‪Snack Riviera - ‬12 min walk
  • ‪Piano Bar - ‬5 min drive

About this property

Grand Riviera Princess - All Inclusive

Luxury all-inclusive hotel in a shopping district
A free breakfast buffet, a nightclub, and 3 swim-up bars are just a few of the amenities provided at Grand Riviera Princess - All Inclusive. This hotel is a great place to bask in the sun with a white sand beach, 2 beach bars, and sun loungers. Treat yourself to a facial, hydrotherapy, or a body treatment at the onsite spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the health club; other things to do include basketball, beach volleyball, and kayaking. In addition to 3 poolside bars and a free daily manager's reception, guests can connect to free in-room WiFi.
Additional perks include:
  • 12 outdoor pools and an indoor pool, with 3 swim-up bars, free cabanas, and sun loungers
  • Free self parking
  • 6 outdoor tennis courts, a water park (surcharge), and babysitting (surcharge)
  • 5 meeting rooms, tour/ticket assistance, and an elevator
  • Guest reviews give top marks for the dining options, beach locale, and pool
Room features
All 674 rooms include comforts such as air conditioning and separate sitting areas, in addition to perks like free stocked minibars and free WiFi. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Balconies, separate sitting areas, and free extra beds

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 9 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Buffet Verde
  • La Fondue
  • La Hacienda
  • La Vaquería
  • Mamma Mia

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Kayaking
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water park

Family friendly

  • 12 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,425 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Frequently asked questions

Does Grand Riviera Princess - All Inclusive have a pool?

Yes, this property has an indoor pool, 12 outdoor pools, and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Grand Riviera Princess - All Inclusive?

As of Sept 23, 2024, prices found for a 1-night stay for 2 adults at Grand Riviera Princess - All Inclusive on Sept 24, 2024 start from CA $297.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Riviera Princess - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Riviera Princess - All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Riviera Princess - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Riviera Princess - All Inclusive?

Check-out is at noon. Late check-out is available for USD 50 (subject to availability).

Are there all-inclusive benefits at Grand Riviera Princess - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.

Where is Grand Riviera Princess - All Inclusive located?

Located in Playa del Carmen, this beachfront hotel is in the entertainment district and within 3 mi (5 km) of Playa Xcalacoco, El Camaleón Mayakoba Golf Course, and Punta Esmeralda Beach. Gran Coyote Golf is 2 mi (3.3 km) away.

Grand Riviera Princess - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1437 out of 3095 reviews" "
Rating 8 - Good. 794 out of 3095 reviews" "
Rating 6 - Okay. 421 out of 3095 reviews" "
Rating 4 - Poor. 228 out of 3095 reviews" "
Rating 2 - Terrible. 215 out of 3095 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Julio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and wife really liked the property and pool access from our room was awesome! Food was good and sometimes great. One thing that upset us was that we were accused of damaging their sofa and the hotel wanted to charge us $200! What saved us was that my wife had take. Video of the room when we arrived! So please do the same…look for any damages and stains or report it right away when you arrive. Also, the Taxis rates are stupidly high! We like to get out and enjoy the city and this kept us from going out more often.
Stayed 4 nights in Sep 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome
Stayed 7 nights in Sep 2024

8/10 Good

Kenneth Patrick

Travelled with family
Liked: Amenities
Very nice resort needs some upkeep and those pesky little animals with the long noses they are reckingthe place. Should trap and relocate before it’s too late
Stayed 13 nights in Sep 2024

4/10 Poor

KATHLEEN ANN, Knoxville

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This rrsort is full of wild animals that come right into your room. The amell of the rooms is totally umexceptable mold and mildew is bad. Room service cost extra and has a very basis menu. Not handicapped friendly
Stayed 6 nights in Sep 2024

8/10 Good

Dzevad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Sep 2024

8/10 Good

Alin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh food and decent options. More variety of soups, seefood and music for entertainment would also be beneficial during the stay.
Stayed 7 nights in Sep 2024

2/10 Terrible

Jacqueleen

Stayed 5 nights in Aug 2024

10/10 Excellent

Guadalupe

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is save and big have alots of fun is beautiful place
Stayed 7 nights in Sep 2024

6/10 Okay

Sheri Ann

Travelled with family and small children
Pool bars were understaffed and closed too early. Property is SO far from the airport and i didnt like the kids club area - way to.far from the resort
Stayed 7 nights in Aug 2024

10/10 Excellent

Alma Leticia, Arlington

Stayed 4 nights in Jul 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My partner and I don’t fancy ourselves as resort people. But boy, we had a great time here. Yes, it could be loud. It was definitely a party place. But the pool nearest our room was very quiet. We got into a nice routine of getting breakfast lounging by our pool, having dinner at one of the restaurants and an evening walk on the beach. It was quite lovely. I will say the food was okay. Being in Mexico we really wanted to experience authentic food. Even the Mexican restaurant on campus was not very good. They seem to try and cater to the palettes of travelers instead of presenting authentic food. With that being said, we would come again!
Stayed 7 nights in Sep 2024

10/10 Excellent

Gladys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent our vacation on 2022/23 & 24 on Princess Hotels. We will be back next year. We had an amazing time and a great service.
Stayed 11 nights in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service
The service there was amazing. This is our third time back because we love it so much in the last two years. The food is great also. Especially the la carte restaurants
Stayed 7 nights in Sep 2024

4/10 Poor

Marlynn

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The customer service was poor, at the buffet they would take a while to come greet you and ask about drinks, the snack bar by the pools would not let you in with swimwear not even a dry top and bottom cover ups, it’s not all inclusive some parts of the are charge example room service and top shelf liquoir is not included unless you purchase the “platinum “ package
Stayed 4 nights in Sep 2024

8/10 Good

Amber

Liked: Staff & service, amenities, property conditions & facilities
Beautiful place. Staff knocked on my door multiple times when I had my do not disturb sign on but other than that I had a wonderful trip.
Stayed 9 nights in Sep 2024

8/10 Good

Melissa, Rome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was average compared to other resorts I’ve stayed at in the area. The staff was friendly and accommodating. Entertainment is offered every day of the week which was a nice benefit. Food was average. I will say I did not have any issues reserving dinners but I didn’t wait till the last minute either. They got you right in and service was always great! The rooms were very nice, but I was very disappointed with getting my mini fridge filled. I had to call to get it filled and it was dirty when I got there. I mentioned this when I called to get it filled and instead of cleaning the food that was crusted on the front of the shelf, he just flipped the shelf around. When he filled it, instead of an assortment of soda, water, beer like I’m used to at the resorts I’ve stayed at, I got almost all beer. So the next day I had to call again and request what I wanted. The next three days nothing was filled. We were upgraded to VIP suites which was nice (jacuzzi tub!), but were not able to use any of the benefits that came with the VIP room. It was still nice to be close to the beach and pools though. The biggest issue at this resort and why we will probably never return is the kodys. They steel items from bags at the pools and made it almost impossible to eat at the lunch area by the pools, as they would get on the tables and steal food off your plate! Even if you covered your bag, they would get into them! They were everywhere!
Stayed 5 nights in Sep 2024

10/10 Excellent

Andrew

Stayed 4 nights in Aug 2024

10/10 Excellent

Migdalia Padua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Primera ves en México y estuvo todo espectacular. Hice todas las reservaciones a través de expedía y todo fue excelente. Lo recomiendo todo mil veces. Hotel 5✨y expedía excelente
Stayed 7 nights in Sep 2024

6/10 Okay

Anay

Stayed 4 nights in Aug 2024

8/10 Good

Shaya

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My property was great. There were many food places and entertainment factors that contributed to my experience. It was pretty cool from the MJ tribute to the hibachi restaurant to the animals walking near. The only alteration I'd make is making the rooms more modern. Some of the painted windows and walls look so old. Thanks.
Stayed 4 nights in Sep 2024

10/10 Excellent

Anthony J

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, Friendly staff, clean spacious rooms, excellent food !!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Holly

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing for families traveling with younger kids. We loved that they provided beach toys so we didn't have to travel with them. The kids club and kid pool were great, my kids loved the activities and the chicken nuggets they brought out at lunch time. The restaurants were great, Miso was our favorite, they got my daughter a chocolate cake and sang to her for her bday. The staff was amazing, helpful and exceeded our expectations. The shows were great and we LOVED the kids discotec dance parties with glow paint.
Stayed 5 nights in Sep 2024

2/10 Terrible

Megan Grace

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and drinks are the worst I have ever had. The pool and ocean are both unenjoyably hot. The staff is rude, especially at the front desk. I will never go back and you should never go.
Stayed 7 nights in Aug 2024

6/10 Okay

Mitchell

Travelled with family
Disliked: Staff & service
The services not to good , the food horrible
Stayed 6 nights in Jun 2024

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

General hotel information

Reasons to Book
Outdoor Pool & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5