- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service and location manager exellent comunication
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1-866-500-4938Located in Valladolid, Hotel & Suites Country is in the city centre. Cathedral of San Gervasio and Calzada de los Frailes are local landmarks, and the area's natural beauty can be seen at Cenote Zaci and Cenote Samula.
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
great service and location manager exellent comunication
The property was clean and pool was amazing, especially at night. The staff were also more than willing to accommodate any needs you may have
The part of the hotel we were in was across the street from the main part of the hotel. It has VERY recently been completed and, in fact, is still partly under construction. Our room wasn't what we had selected and we ended in what they say was a more expensive room...it had two double beds vs. one queen which we had selected. Not a hill to die on...but the beds were very hard. We managed to sleep ok but they were far from what one would expect. The pool area was AWESOME though...very clean...no one there and just lovely. Soft music was piped in after our first day and we enjoyed the pool several times during our stay. It was particularly ambient at night with the lights on around the area and multi-colored LED lights in the pool itself. In our room, though, we did not have hot water as the tank under the sink had the valve turned off. As well, the main breaker for it (I assume) that was in the bathoom was in the off position. Wasn't even sure what that breaker was for but assume it was for the tank but even though we flipped it on, unsure it was operational as we never tried the hot water after that. As well, with the room being brand new, unsure anyone else had ever stayed in it...neither the fridge nor the microwave were plugged in but worked fine once I did that.
Everything was very clean and very friendly Thank you
Brand new renovation,clean,cold AC, hot water, AAAAAAAAAAAAAAAAA+