[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kokoro Mio Hotel & Wellnes Lakeside serenity awaits with therapeutic massages and garden walks that restore balance after busy days of exploration and adventure ![Property grounds](https://images.trvl-media.com/lodging/106000000/105770000/105769700/105769620/70ffcfe8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Master Suite | Terrace/patio](https://images.trvl-media.com/lodging/106000000/105770000/105769700/105769620/7b06086b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite](https://images.trvl-media.com/lodging/106000000/105770000/105769700/105769620/60cec7eb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/106000000/105770000/105769700/105769620/1b676139.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/106000000/105770000/105769700/105769620/1544ef7e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Kokoro Mio, beside a peaceful lake, offers a tranquil getaway. Enjoy massages and aromatherapy at the onsite spa, or indulge in designer shopping. Guests consistently praise their experiences. VIP Access 9.2 Wonderful ## Popular amenities - Pet-friendly - Pool - Bar - Breakfast available - Spa - 24/7 front desk VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 13 - Oct. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=105769620&PinnedHotelID=105769620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=105769620&PinnedHotelID=105769620&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 14 - Oct. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=105769620&PinnedHotelID=105769620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=105769620&PinnedHotelID=105769620&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=105769620&PinnedHotelID=105769620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=105769620&PinnedHotelID=105769620&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=105769620&PinnedHotelID=105769620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=105769620&PinnedHotelID=105769620&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/106000000/105770000/105769700/105769620/c460ba67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Yard Furnished balcony or patio Separate dining area Soundproofed Individually furnished Individually decorated Private pool Air conditioning - 344 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Master Suite](https://images.trvl-media.com/lodging/106000000/105770000/105769700/105769620/338a78ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite ### Highlights Yard Furnished balcony or patio Separate dining area Soundproofed Individually furnished Individually decorated Private pool Air conditioning - 560 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/106000000/105770000/105769700/105769620/922e429d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite ### Highlights Yard Furnished balcony or patio Separate dining area Soundproofed Individually furnished Individually decorated Private pool Air conditioning - 344 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FXul-Ha-Hotels-Hotel-Kokoro-Mio.h105769620.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FXul-Ha-Hotels-Hotel-Kokoro-Mio.h105769620.Hotel-Information) ## About the area Located in Xul-Ha, Kokoro Mio Hotel & Wellnes is in a regional park and on a lake. The area's natural beauty can be seen at Lake Bacalar and Laguna Bacalar Ecological Park, while Museum of Maya Culture and Museo de la Ciudad are cultural highlights. Payo Obispo Zoo and Santuario del Manati are also worth visiting. [Visit our Xul-Ha travel guide](https://www.expedia.ca/Xul-Ha.dx3000008680) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.53738%2C-88.45855&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4AOTZI08nwogYQOisrEmDdJI1yE=) Privada de los Sueños, Xul-Ha, QROO, 77963 ### What's nearby - Lake Bacalar - 19 min walk - 1.6 km - Cenote Azul - 16 min drive - 17.1 km - Cenote Cocalitos - 18 min drive - 18.5 km - Laguna Bacalar Ecological Park - 23 min drive - 22.7 km - Chetumal Ferry Terminal - 26 min drive - 25.4 km ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive ### Restaurants - Siete By Habitas Bacalar - ‪Antojitos "La Guadalupana - ‬11 min drive - ‪Dragon restaurant - ‬20 min drive - ‪Descubrimiento - ‬12 min drive - ‪El asadero de Huay Pix - ‬10 min drive ## About this property ### Kokoro Mio Hotel & Wellnes Luxury hotel near Lake Bacalar Consider a stay at Kokoro Mio Hotel & Wellnes and take advantage of a terrace, designer stores on site, and a coffee shop/cafe. Indulge in aromatherapy and a massage at the onsite spa. Be sure to enjoy a meal at Mamicuy, the on-site restaurant. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self parking - Cooked-to-order breakfast (surcharge), outdoor furniture, and smoke-free premises - A 24-hour front desk, concierge services, and a banquet hall Room features All guestrooms are individually furnished, and offer comforts such as private pools and laptop-friendly workspaces, as well as perks like air conditioning and separate dining areas. Other amenities include: - Bathrooms with showers - Furnished balconies or patios, wardrobes/closets, and separate dining areas ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/67000000/66430000/66425600/66425545/477978e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Our Habitas Bacalar – Adults Only Bacalar - Breakfast included - Spa - Parking included - Free WiFi 9.6 Exceptional 233 reviews CA $321 CA $392 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=66425545&PinnedHotelID=66425545&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View](https://images.trvl-media.com/lodging/79000000/78080000/78076200/78076136/9c6db1ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amainah Bacalar Hotel Boutique - Adults Only Bacalar - Pool - Spa - Parking included - Free WiFi 9.8 Exceptional 489 reviews CA $268 CA $328 total includes taxes & fees Nov 7 - 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Breakfast included - Spa - Free WiFi 10 Exceptional 43 reviews CA $211 CA $259 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=106751998&PinnedHotelID=106751998&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Cabin | Terrace/patio](https://images.trvl-media.com/lodging/78000000/77870000/77862200/77862144/7f415301.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Akalki Hotel y Centro Holistico Bacalar - On private beach - Spa - Parking included - Free WiFi 9.4 Exceptional 114 reviews CA $325 CA $397 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=77862144&PinnedHotelID=77862144&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Studio Suite, 1 King Bed | Terrace/patio](https://images.trvl-media.com/lodging/89000000/88700000/88696300/88696256/a7b72f53.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BACALARI HOTEL BOUTIQUE Mario Villanueva Madrid - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 46 reviews CA $171 CA $211 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=88696256&PinnedHotelID=88696256&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/104000000/103060000/103050300/103050211/5a07ad4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Azulea Bacalar Hotel & Spa - Lagoon Front Bacalar - Pool - Breakfast included - Spa - Free WiFi 9.0 Wonderful 47 reviews CA $335 CA $409 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=103050211&PinnedHotelID=103050211&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Daily cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: MXN 100 to 500 for adults and MXN 100 to 500 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Couples/private dining ### Restaurants on site - Cafeteria Ixchel - Gran Balam - Mamicuy ### Things to do - Designer stores - Full-service spa - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool - Private pool - Separate in-room dining area - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages ### Outdoors - Garden - In a regional park - On a lake - Outdoor furniture - Terrace ### Full-service spa - Aromatherapy - Massage - Spa open daily ### Accessibility - Hardwood flooring in room - No elevator ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shower - Towels provided ### Entertainment - Private pool ### Food and drink - Limited room service - Separate dining area ### More - Access via exterior corridors - Air conditioning - Desk - Individual decor - Individual furnishings - Laptop workspace - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:30 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 450.00 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Service fee: MXN 360 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 100 to 500 for adults, and MXN 100 to 500 for children - Pet fee: MXN 450.00 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Hotel Kokoro Mio Hotel Hotel Kokoro Mio Xul-Ha Hotel Kokoro Mio Hotel Xul-Ha ## Frequently asked questions ### Does Kokoro Mio Hotel & Wellnes have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Kokoro Mio Hotel & Wellnes? > As of Oct 13, 2025, prices found for a 1-night stay for 2 adults at Kokoro Mio Hotel & Wellnes on Oct 14, 2025 start from CA $234.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Xul-Ha-Hotels-Hotel-Kokoro-Mio.h105769620.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Kokoro Mio Hotel & Wellnes pet-friendly? > Yes, cats and dogs are allowed at this property. There's a fee of MXN 450.00 per pet, per day. Service animals are exempt from fees. ### How much is parking at Kokoro Mio Hotel & Wellnes? > Self parking is free at this property. ### What time is check-in at Kokoro Mio Hotel & Wellnes? > Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours. ### What time is check-out at Kokoro Mio Hotel & Wellnes? > Check-out is at 11:00 AM. ### Where is Kokoro Mio Hotel & Wellnes located? > Situated on a lake, this luxury hotel is 0.9 mi (1.5 km) from Lake Bacalar and within 9 mi (15 km) of Laguna Milagros and Cenote Azul. Cenote Cocalitos and Cenote Esmeralda are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Kokoro Mio Hotel & Wellnes Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 14 8 - Good 2 6 - Okay 1 4 - Poor 0 2 - Terrible 1 ### 9.2/10 Cleanliness ### 9.2/10 Staff & service ### 9.4/10 Amenities ### 9.0/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### Chiemi Jul 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities An off the beaten path jungle oasis minutes from the lagoon (where they have a private property). Attention to detail and attentive and friendly service. If you want to be away from the crowds of Bacalar but still want a great lagoon swimming experience, this is the place. ##### Chiemi Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Alasdair Mar 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The design and style of the hotel is unique and subtle. The accommodation is better than expected with a great bed and perfect privacy. The food is truly amazing. I’d rate as a very strong 10/10. ##### Alasdair Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Lloyd Gregory Feb 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Lloyd Gregory Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### José Teodoro Caballero Aug 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El trato de primera, el hotel excelente. Mis únicas recomendaciones: mejorar el café y otras opciones de almohadas. ##### José Teodoro Caballero Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Julian Aug 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un lugar mágicos lleno de experiencias únicas. El lugar esta super cuidado. Todo muy bien pensado y los detalles son increíbles. El personal es otro nivel, siempre pendientes y reesolciendo cualquier duda. La atención es de las mejores que eh experimentado y quiero hacer una mención a Gabriel y Antonella por su servicio de 10 en todo el tiempo de la estancia ##### Julian Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Silvia Jun 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Qué increíble hotel. Excelente concepto. Todo al 100. Buen desayuno, actividades, el club de laguna. Etc. solo recomiendo darle más publicidad al club de laguna que tiene el hotel. Que aunque este no se encuentre frente a la laguna tiene acceso a su propia laguna ##### Silvia Stayed 2 nights in May 2025 ### 8/10 Good #### Irasema Jun 11, 2025 Liked: Cleanliness, property conditions & facilities Las habitaciones y cabañas muy bien, solo en el baño no hay aire acondicionado y es complicado poder arreglarte o incómodo ir al baño sin aire ##### Irasema Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Yamileth Jun 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente lugar ![](https://a.travel-assets.com/ugc/hotel-reviews/30abd165-c81f-461f-9ca9-35855b445814-1749659115759.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d0d4d135-d7fe-43d5-9d8f-a35fa002ae92-1749659116060.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9935bbda-d400-45f8-8625-2153526dae1c-1749659115979.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yamileth Stayed 2 nights in May 2025 ### 6/10 Okay #### Natali Jun 8, 2025 Liked: Staff & service En cuanto a vegetacion y animalitos, salen demasiados, el lugar no es tan comodo. ##### Natali Stayed 1 night in May 2025 ### 2/10 Terrible #### Pablo Jun 8, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort No tiene idea de hoteleria la operan los dueños con sus perros El Restaurant es malísimo Además de estar entrando y saliendo los perros. ##### Pablo Stayed 4 nights in May 2025 ### 8/10 Good #### Selene Magdaleno Jun 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities El lugar es bonito y se respira tranquilidad ##### Selene Magdaleno Stayed 4 nights in May 2025 ### 10/10 Excellent #### Richard Apr 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Richard Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Jorge Mar 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy hermoso hotel y excelente atención ##### Jorge Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Nancy Elizabeth Balleza Feb 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ¡Increíble! Es toda una experiencia. Las instalaciones son preciosas y cómodas, inmersas dentro de la selva, lo que propicia un ambiente de descanso, relajación y contacto con la naturaleza, es un hotel que te invita a no salir y disfrutar de cada rincón. El tema de la comida lo hace aún más espectacular, cada día te sorprenden con un platillo nuevo y delicioso de acuerdo a tus restricciones alimenticias. Lo más importante a resaltar es la atención de todas las personas que trabajan ahí, el servicio es inmejorable, se siente la calidez y la cercanía. Sin duda alguna el mejor hotel donde me he hospedado. ##### Nancy Elizabeth Balleza Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Cintlali Jan 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ME ENCANTO …ESTA INCREÍBLE Y LA ATENCIÓN MAS QUE DE PRIMERA…. SÚPER RECOMENDABLE .. LA COMIDS EXCELENTE LA HABITACIÓN SÚPER Y EL PERSONAL SÚPER ATENTO … ME FASCINÓ ##### Cintlali Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Mylon Dec 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Mylon Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Magali Nov 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un petit paradis Superbe séjour dans cet hôtel absolument parfait. Aucune fausse note. Le beach club était une très bonne surprise. Si vous voulez du calme et vous reposez dans un cocon au cœur de la nature, ne cherchez plus. Vraiment parfait. ![](https://a.travel-assets.com/ugc/hotel-reviews/95901B04F6CF48BF3F96DA5D9A3FEF78FD3FD0C01731010905488.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Magali Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Gabriela Lizbeth Oct 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel es hermoso y tranquilo y su club de playa también, en temporada baja pudimos disfrutarlo sólo para nosotros, utilizamos los kayaks en la laguna. La limpieza de 10 en todos los espacios. La comida muy rica en el restaurante del hotel. Aunque era rica, no quedé totalmente conforme con la opción de la cena por el costo que tenía, en cambio el desayuno incluido estaba súper bien servido y delicioso. 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