Dear Sir,Thank you for sharing your experience with us.We regret to hear that our restaurant service did not meet your expectations. At Barceló Maya Colonial - All Inclusive, we take pride in our selection of dining options and strive to deliver impeccable service, so your experience is certainly not reflective of our high standards. We apologize if there was any delay or oversight in service at our restaurants.It is heartening to know you enjoyed the beautiful views and found our resort to be a good fit for family vacations. We're also glad to hear that the cleanliness and condition of our hotel, as well as the amenities provided in your room, contributed positively to your stay. Your comfort and satisfaction are paramount to us, and we are delighted that these aspects of our resort were up to your liking.We are looking forward to welcoming you again. All the best!Barceló Maya Colonial, Management

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.It brings us immense pleasure to know that your third visit to Barceló Maya Colonial - All Inclusive met your expectations in every aspect, from our culinary offerings to the engaging activities available. Your commendations regarding the service provided by our dedicated team, the excellent condition of our hotel, and the quality of our room amenities are greatly appreciated and serve as a testament to our commitment to delivering exceptional experiences.We're particularly delighted that our commitment to maintaining high standards of cleanliness and condition throughout our accommodations contributed to your enjoyable stay. It's our honor to have guests like you return time and again, and to know that we continue to meet your expectations with each visit.It would be our pleasure to have you return on another occasion. Very best wishes,Barceló Maya Colonial, Management

Dear Guest, Thank you for taking the time to review your stay.We are thrilled that you enjoyed our stunning beach and pool facilities, as well as the comfort of our beds. It is always rewarding to know when our guests can relax and enjoy the natural beauty of our location.We regret to hear that our culinary offerings did not meet your expectations. We take pride in providing a variety of dining options and strive to cater to all tastes, and we sincerely apologize if we fell short during your stay. Rest assured, we are dedicated to continuous improvement and your feedback is valuable in this endeavor.We hope to welcome you back. All the best.Barceló Maya Colonial, Management

Dear Mr Patrick,Thank you very much for this kind review.We are thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, hotel condition, and service provided by our team. Our dedicated team works hard to ensure that our guests have a comfortable and memorable experience, and it is always rewarding to receive such positive feedback.We look forward to a return visit from you in the future.Best wishes,Barceló Maya Colonial, Management

Dear Ms. Reyes,We'd like to thank you for this positive feedback about your stay in our hotel.It is delightful to learn that your first visit to Mexico was made memorable by our resort's offerings and that you found a plethora of activities to indulge in without ever feeling the need to venture out. Our aim is always to provide a sanctuary where our guests can truly unwind and we're glad that we could deliver a relaxing and enjoyable experience for you. The culinary team will be overjoyed to know that the variety and quality of our food selections met your expectations, catering to both children and adults alike. We also take great pride in maintaining the highest standards of cleanliness and service, ensuring that our facilities and amenities contribute to an impeccable stay. Your kind words affirm the dedication of our staff to uphold the luxury experience that Barceló Maya Colonial - All Inclusive is known for.It would be our pleasure to have you return on another occasion. Very best wishes,Barceló Maya Colonial, Management

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.It is heartening to know that our efforts in providing a variety of fresh food options and engaging activities for all ages have enriched your stay. We are particularly proud of our attentive staff, who strive to ensure that every guest experiences the warmth and hospitality we are known for.While we are pleased that you enjoyed many aspects of your stay, we take note of your sentiment regarding the room amenities. Rest assured, we continuously aim to provide comfortable and well-appointed accommodations to enhance our guests' experiences. Your commendation of our room cleanliness and overall hotel condition reflects our commitment to excellence. Thank you for recommending Barceló Maya Colonial - All Inclusive, and we are thrilled to hear that you consider us your go-to place in Mexico.It would be our pleasure to have you return on another occasion. Very best wishes,Barceló Maya Colonial, Management

Dear Mr Michael,Thank you very much for this kind review.It is a delight to know that our property's variety of offerings met your expectations and provided a memorable experience. We pride ourselves on creating an environment where our guests can find everything they desire within our resort for a truly enjoyable stay.Your commendations on our room amenities and the overall condition of our hotel are greatly appreciated. It's rewarding to hear that our dedication to maintaining a high standard of luxury and service is recognized by our esteemed guests like yourself.We look forward to a return visit from you in the future.Best wishes,Barceló Maya Colonial, Management

Estimado señor, Su excelente reseña nos alegra el día.Nos complace enormemente saber que su estancia en Barceló Maya Colonial - All Inclusive fue tan gratificante y que nuestro personal estuvo a la altura de sus expectativas.La limpieza y condiciones de nuestras habitaciones, así como la calidad de nuestro servicio y las comodidades ofrecidas, son aspectos que cuidamos con especial atención para brindar experiencias inolvidables. Su reconocimiento a estos detalles nos llena de orgullo y nos motiva a seguir trabajando con la misma dedicación para todos nuestros huéspedes.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,Barceló Maya Colonial, Management

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,Barceló Maya Colonial, Management

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.It is heartening to learn that our team's friendliness contributed to the positive atmosphere during your visit and that our diverse culinary offerings met your expectations. We're also delighted to hear that you appreciated the pristine condition of our facilities and the range of amenities available in your room.Allow us to express our gratitude for highlighting the cleanliness and overall condition of Barceló Maya Colonial - All Inclusive. Your kind words serve as a wonderful testament to the dedication of our staff in providing exceptional service and experiences to our guests. We are proud to have been able to create such a memorable stay for you and look forward to continuing this tradition of excellence during your next visit.It would be our pleasure to have you return on another occasion. Very best wishes,Barceló Maya Colonial, Management

Dear Sir,Thank you very much for this kind review.Your commendation of our food offerings and entertainment is greatly appreciated, as our team strives to provide exceptional culinary experiences and engaging activities for our guests. We are delighted to know that our staff's dedication to service excellence played a key role in enhancing your stay with us. Furthermore, it is gratifying to hear that you found our room amenities to your satisfaction, contributing to a comfortable and enjoyable visit at Barceló Maya Colonial - All Inclusive.Thank you once again for choosing us for your vacation. Your eagerness to return is the highest compliment we could receive, and we can't wait to welcome you back to the beautiful Riviera Maya.We look forward to a return visit from you in the future.Best wishes,Barceló Maya Colonial, Management

Dear Guest, Thank you for taking the time to review your stay.We regret to hear that your interactions with our reception team did not meet your expectations, and we extend our sincere apologies for any inconvenience caused during your transportation arrangements. It brings us joy to know you enjoyed the beauty of our beach, the cleanliness of our pools, and the diligent efforts of our housekeeping team to ensure a comfortable stay. We also take pride in the commendable service provided by our buffet staff and are thrilled to note their positive impact on your breakfast experience. At Barceló Maya Colonial - All Inclusive, we strive to create memorable moments for our guests, and we are heartened to know that these aspects of your visit were delightful.We hope to welcome you back. All the best.Barceló Maya Colonial, Management

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.It is wonderful to know that you found our property beautiful and our grounds stunning, reflecting the natural charm of our resort. We are also delighted that the kindness of our staff made a positive impression on you. Your recognition of the overall condition of our hotel and the quality of service is greatly valued, as we continuously work to create memorable experiences for our valued guests like yourself.It would be our pleasure to have you return on another occasion. Very best wishes,Barceló Maya Colonial, Management

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.It fills us with pride to know that you found great value during your time with us and that the impeccable cleanliness of our rooms, the pristine condition of our hotel, and our attentive service significantly contributed to your experience. Your positive remarks are a testament to our team's dedication to excellence, and we are thrilled to have met your expectations. Rest assured, we will continue to uphold the high standards that you so graciously appreciated.It would be our pleasure to have you return on another occasion. Very best wishes,Barceló Maya Colonial, Management

Dear Mrs LisaWe'd like to thank you for this positive feedback about your stay in our hotel.It is heartwarming to know that our beautiful beach, diverse activities, and delicious culinary offerings contributed to making your family vacation truly special. The high standards we set for room cleanliness, hotel condition, service, and amenities are all intended to create an exceptional experience for our guests, and we are delighted that these aspects stood out to you.Our team at Barceló Maya Colonial - All Inclusive takes great pride in fostering memorable stays, and your acknowledgment serves as a wonderful testament to their dedication. We're so glad that these facets of our resort helped in curating an 'amazing' stay for you and your loved ones.It would be our pleasure to have you return on another occasion. Very best wishes,Barceló Maya Colonial, Management

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.We are thrilled to know that our staff's attentive service contributed to your wonderful experience. It's gratifying to hear that the pristine condition of our grounds and the stunning views left a lasting impression on you. We are also pleased that the diverse culinary options met your expectations and added to the enjoyment of your stay.Your anticipation for a return visit is the highest compliment we could hope for, and we are truly grateful for your positive feedback. Rest assured that the exceptional experiences you enjoyed are the standard at Barceló Maya Colonial - All Inclusive.It would be our pleasure to have you return on another occasion. Very best wishes,Barceló Maya Colonial, Management

Dear Salvatore, Thanks for your rating. Kind regards.

Dear Mrs JillThank you for the time taken to share your experience of staying with us.The positive remarks regarding the cleanliness of our rooms, the grandeur of our pools, as well as our beautiful beach, fill us with pride. It is equally gratifying to know that our culinary offerings, including the variety at our a la carte restaurants . Our team strives to provide a well-organized and accessible environment for all our guests, and we are pleased that the transportation within the resort added to the comfort of your stay. Your kind words are a testament to the dedicated efforts of our staff to create memorable experiences.We hope to welcome you back. Best wishes,Barceló Maya Colonial, Management

Dear Mr RemusThank you very much for this review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to a return visit from you in the future.Best wishes,Barceló Maya Colonial, Management

Dear Hannah, Thanks for your rating. Kind regards.

Dear Leonore, Thanks for your rating. Kind regards.

Dear Cristina, Thanks for your rating. Kind regards.

Dear Mr Thomas,Thank you for sharing your experience with us.We regret to hear that our food offerings did not meet your expectations. Our culinary team strives to provide a wide variety of quality options to cater to all our guests' tastes, and we apologize if we fell short in this regard.It is disheartening to learn about your experience with the room's ambiance and comfort. Please rest assured that we have a dedicated housekeeping team committed to ensuring our rooms meet the highest standards of cleanliness and freshness, and we apologize if your room's condition was not reflective of these efforts. As for the beds, we aim to provide a restful sleep experience with our superior room categories, which include high-quality bedding.On a brighter note, we are thrilled you enjoyed our beautiful beaches, ideal for swimming and snorkeling, and our variety of pools that offer a refreshing retreat without feeling overcrowded. It is also heartening to know that our staff's dedication made a positive impact on your stay. Their commitment to service is something we are incredibly proud of.We are looking forward to welcoming you again. All the best!Barceló Maya Colonial, Management

Dear Jordan B, Thanks for your rating and expecting improve or service for your next visit. Kind regards.

Dear Madam,Thank you for the time taken to share your experience of staying with us.We are pleased that you enjoyed staying at our hotel and that our team were attentive to your needs. We are also pleased that you found our location convenient.However, we are sorry that our bar didn't meet all your expectation. We have taken good note of your comments regarding the service at the bar and the restaurants a la cartewill use them for any future improvements.We hope to see you again in the future.Best wishes,Barceló Maya Colonial, Management

Dear Yuri, Thanks for your rating. Kind regards.

Dear kristen Alison,Thank you for the time you spent to share your feedback on your recent stay at our Barceló Maya Colonial , to be considered as one of the best hotels you stayed at is certainly high praise.Regards

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.Learning about the wonderful time you had at our resort brings us immense joy. Our team is heartened to know that our variety of culinary offerings met your expectations, and that the seamless transition from our pristine pools to the sun-kissed beach enhanced your stay. It is gratifying to hear that you found the opportunity to explore the interconnectedness of our resorts to be a highlight.Furthermore, your compliments on the immaculate state of your room and the entire hotel fill us with pride. We are also elated that our dedicated service and the amenities provided contributed to making your stay exceptional. It's our privilege to offer a family-friendly environment where all guests, regardless of age, can find something enjoyable to do. Thank you for choosing Barceló Maya Colonial - All Inclusive, and for recognizing the efforts of our staff to provide a top-tier experience.It would be our pleasure to have you return on another occasion. Very best wishes,Barceló Maya Colonial, Management

Dear Mr Lee,Thank you very much for this kind review.It is truly rewarding to know that our staff's dedication contributed to the beauty of your experience. We take immense pride in our pristine beach and are delighted that it served as the perfect backdrop for your relaxation.Thank you for choosing Barceló Maya Colonial - All Inclusive for your vacation. We look forward to the pleasure of welcoming you back for another magnificent getaway.We look forward to a return visit from you in the future.Best wishes,

Dear Roy J,Firstly we would like to thank you for choosing our Barceló Maya Colonial hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year.

Dear Rose Ann,We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Regards

Dear David,Thank you very much for your review of your recent holiday at Barceló Maya Colonial, we are delighted that you enjoyed your stay with us.

Dear Kimberley Joan,Thank you very much for your review of your recent holiday at Barceló Maya Colonial, we are delighted that you enjoyed your stay with us.

Dear Sarah Elizabeth,Thank you very much for your review of your recent holiday at Barceló Maya Colonial, we are delighted that you enjoyed your stay with us.

Dear Karol,We are really sorry to read that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

Dear Donald,Thank you very much for your review of your recent holiday at Barceló Maya Colonial, we are delighted that you enjoyed your stay with us.

Dear Amy Nicole,Thank you very much for your review of your recent holiday at Barceló Maya Colonial, we are delighted that you enjoyed your stay with us.

Dear Rodney,Thank you for taking the time to share your feedback.We are very pleased that you enjoyed your time with us and that your dining experience met your expectations. Our team appreciates all your kind comments about the service delivered.We look forward to welcoming you again soon.Barceló Maya Colonial, Management

Dear Gregory,Thank you very much for your review of your recent holiday at Barceló Maya Colonial, we are delighted that you enjoyed your stay with us.

Dear Svetlana,Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success.Regards

Dear Larysa,We first would like to thank you for choosing our Barceló Maya Colonial for your holidays in Riviera Maya and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful.

Dear Sir, We appreciate the time you have taken to provide us with your opinion of your stay.We are delighted that you had a pleasant experience during your stay with us. We always aim to meet and where possible exceed our guests' expectations and it's wonderful for the team to receive such fantastic feedback.We hope to have the opportunity of welcoming you back in the future. Best regards,Barceló Maya Colonial, Management