Search Pet Friendly Hotels in Quintana Roo

"Ok"

"Good food , most staff was super helpful and friendly. Resort is in a great location and grounds are well maintained "

"The Hilton Cancun was a beautiful hotel with great pools (including a waterslide/splash pad pool for kids), comfortable beds, and excellent entertainment. Things I loved: the decor, the North Pool (an infinity pool overlooking the Gulf of Mexico), the entertainment staff (especially the multiple, kid-friendly parties we attended), the gym, the housekeeping. Things that could be better: the food was mostly ok (the major hits were the Italian restaurant, the steakhouse, the donuts and the iced coffee; the rest was so-so), the service was hit or miss (some staff were amazing, while others needed multiple reminders)."

"We had a great time and our kids from age 3-9 all had plenty of activities and options to keep them busy!"

"The people, staff, were all absolutely incredible. I’m speechless at my experience here and I cannot wait to come back "

"The pool was cold but the beach and hot tub were nice. Could be very windy but keeps the bugs down for surr"

"Entertainment was encouraging of all ages, friendly staff, always willing to go above and beyond. Never too long of a wait at restaurants (even during busy dinners) Staff made cute towel arrangements during cleans. "

"We arrived early had to wait until 3 o’clock for our room. When we got to our room there was stains all on the couches. They were out of washcloths second day of stay . We were charged for using two towels with sand and lipstick on it. I have never been in a hotel where they charged you for using a towel with sand on there."

"Clean room. Amazing staff. Great food. The only issue we had was the lady who received us during the checking, scheduled the dinner on a wrong date, and when we came for dinner all restaurants were fully booked. But the manager at the Italian restaurant found a spot for us. Besides that, everything went perfect. I definitely would come back."