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"We had an absolutely amazing experience at Riu Palace. From the moment we arrived, everything exceeded expectations. The food was incredible. so much variety, beautifully presented, and delicious every single time. The pool area was stunning as well. spacious, clean, and perfect for relaxing under the sun. But what truly made our stay unforgettable was the service, especially from Raul and Marcella at the restaurant. They were consistently warm, friendly, and professional. Every meal we had with them was a pleasure thanks to their attentiveness and welcoming attitude. They genuinely went above and beyond to make sure we felt comfortable and cared for. I highly recommend Riu Palace and can’t wait to return. Huge thanks to the staff for making it such a memorable trip!"

"The property was beautiful. The pools and lagoon were wonderful. The staff were friendly and courteous. My family loved it, we would book this property again in an instant. The dining options were varied and good quality. The a-la-carte restaurants were very good, but difficult to get a reservation to. The beach club buffet was by far our favorite. Carlos, our waiter was wonderful. It was a challenge to get a cup of coffee before 7am, which was a little mystifying. The property is huge and I could imagine that someone with mobility issues might find it challenging. My wife and I walked 8 to 10 miles a day, by choice. The shuttle service ran every 10 minutes, but I rarely waited for it. We enjoyed the Park Xcaret entrances from the hotel and used them every day. We stayed a total of 8 days and it wasn't enough. "

"I like the service the installations are awesome The only thing I don’t like is there’s no much beach to walk and swim. "

"Restaurants and food options were delicious. The staff was very attentive. "

"Food was good . You have to make reservations for the restaurants. We were suppose to have 2 beds and they only gave us one . "

" Great! No complaints! "

"This place was very nice and welcoming. Great food and great service. "

"Quiet but good hotel"

"Very good place to rest and get a flight the next day"