Title: Sunscape Cancun Resort - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Beachfront property with 10 restaurants and 2 outdoor pools ![View from room](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/b87b5518.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/fec54b9e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/d8649eca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor wedding area](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/d4f636ff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/ea30cb22.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Wyndham Alltra Cancun offers a pristine white sand beach, beach bar cocktails, ocean-view restaurants, water park access, spa services like deep-tissue massages and body wraps, beach volleyball courts, and a welcoming atmosphere for families. 8.8 Excellent ## Popular amenities - - - - - Bar - Room service ## Room options ### Check availability for these dates Tonight [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 9 - Nov. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 22 of 22 rooms ![1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/75914ee4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite King ### Highlights Balcony Air conditioning Club Lounge Refrigerator Free minibar items Plasma TV Pillow menu Ceiling fan Balcony Air conditioning Pillow menu Blackout drapes/curtains Ceiling fan Premium bedding - 641 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/720bd61a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite 1 King Bed 10.0 Exceptional 1 review ### Highlights Balcony Private outdoor hot tub Air conditioning Club Lounge Refrigerator Free minibar items Plasma TV Pillow menu Balcony Private spa tub Air conditioning Pillow menu Blackout drapes/curtains Ceiling fan - 1352 sq ft - 1 bedroom - Ocean view - Sleeps 5 - 1 King Bed ![1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/25d508c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite King Beachfront Swim up ### Highlights Balcony Air conditioning Club Lounge Refrigerator Free minibar items Plasma TV Pillow menu Ceiling fan Balcony Air conditioning Pillow menu Blackout drapes/curtains Ceiling fan Premium bedding - 391 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed ![1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/6bad18f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Double Accessible ### Highlights Balcony Air conditioning Refrigerator Free minibar items Plasma TV Pillow menu Ceiling fan Separate bedroom Balcony Air conditioning Pillow menu Blackout drapes/curtains Ceiling fan Premium bedding - 388 sq ft - 1 bedroom - Lagoon view - Sleeps 4 - 2 Double Beds ### Junior Suite King Accessible ### Highlights Balcony Air conditioning Refrigerator Free minibar items Plasma TV Pillow menu Ceiling fan Separate bedroom Balcony Air conditioning Pillow menu Blackout drapes/curtains Ceiling fan Premium bedding - 391 sq ft - 1 bedroom - Lagoon view - Sleeps 4 - 1 King Bed ![1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/072a5787.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Junior Suite, King Bunk and Trundle Bed ### Highlights Balcony Air conditioning Refrigerator Free minibar items Plasma TV Pillow menu Ceiling fan Separate bedroom Balcony Air conditioning Pillow menu Blackout drapes/curtains Ceiling fan Premium bedding - 391 sq ft - 1 bedroom - Resort view - Sleeps 5 - 1 King Bed, 1 Large Twin Trundle Bed and 1 Large Twin Bunk Bed ![1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/896e3304.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite Double Lagoonview ### Highlights Balcony Air conditioning Club Lounge Refrigerator Free minibar items Plasma TV Pillow menu Ceiling fan Balcony Air conditioning Pillow menu Blackout drapes/curtains Ceiling fan Premium bedding - 391 sq ft - 1 bedroom - Lagoon view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/a1cfe08b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite King Lagoonview ### Highlights Balcony Air conditioning Club Lounge Refrigerator Free minibar items Plasma TV Pillow menu Ceiling fan Balcony Air conditioning Pillow menu Blackout drapes/curtains Ceiling fan Premium bedding - 391 sq ft - 1 bedroom - Lagoon view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/14daf0fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite Ocean View Double ### Highlights Balcony Air conditioning Club Lounge Refrigerator Free minibar items Plasma TV Pillow menu Ceiling fan Balcony Air conditioning Pillow menu Blackout drapes/curtains Ceiling fan Premium bedding - 388 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/a132be7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Double Beachfront ### Highlights Balcony Air conditioning Refrigerator Free minibar items Plasma TV Pillow menu Ceiling fan Separate bedroom Balcony Air conditioning Pillow menu Blackout drapes/curtains Ceiling fan Premium bedding - 427 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/94586f97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite King Beachfront ### Highlights Balcony Air conditioning Refrigerator Free minibar items Plasma TV Pillow menu Ceiling fan Separate bedroom Balcony Air conditioning Pillow menu Blackout drapes/curtains Ceiling fan Premium bedding - 427 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed ![1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/a1cfe08b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite Ocean View King 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Club Lounge Refrigerator Free minibar items Plasma TV Pillow menu Ceiling fan Balcony Air conditioning Pillow menu Blackout drapes/curtains Ceiling fan Premium bedding - 388 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed ![1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/75914ee4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sun Club Master Suite Ocean Front King ### Highlights Balcony Private indoor hot tub Air conditioning Club Lounge Refrigerator Free minibar items Plasma TV Pillow menu Balcony Private spa tub Air conditioning Pillow menu Blackout drapes/curtains Ceiling fan - 641 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed ![1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/d57027a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite Ocean View King ### Highlights Balcony Air conditioning Club Lounge Refrigerator Free minibar items Plasma TV Pillow menu Ceiling fan Balcony Air conditioning Pillow menu Blackout drapes/curtains Ceiling fan Premium bedding - 641 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed ![1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/b6a8ac8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Ocean Front Double 8.0 Very good 2 reviews ### Highlights Balcony Air conditioning Club Lounge Refrigerator Free minibar items Plasma TV Pillow menu Ceiling fan Balcony Air conditioning Pillow menu Blackout drapes/curtains Ceiling fan Premium bedding - 391 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/ed4c42cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Ocean Front King 9.4 Exceptional 3 reviews ### Highlights Balcony Air conditioning Refrigerator Free minibar items Plasma TV Pillow menu Ceiling fan Separate bedroom Balcony Air conditioning Pillow menu Blackout drapes/curtains Ceiling fan Premium bedding - 391 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed ![1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/b6a8ac8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Ocean View Double 9.0 Wonderful 10 reviews ### Highlights Balcony Air conditioning Refrigerator Free minibar items Plasma TV Pillow menu Ceiling fan Separate bedroom Balcony Air conditioning Pillow menu Blackout drapes/curtains Ceiling fan Premium bedding - 388 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/6bad18f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Double 7.8 Good 19 reviews ### Highlights Balcony or patio Air conditioning Refrigerator Free minibar items Plasma TV Pillow menu Ceiling fan Separate bedroom Balcony or patio Air conditioning Pillow menu Blackout drapes/curtains Ceiling fan Premium bedding - 391 sq ft - 1 bedroom - Lagoon view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/5a1a7db1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite King 9.0 Wonderful 24 reviews ### Highlights Balcony Air conditioning Refrigerator Free minibar items Plasma TV Pillow menu Ceiling fan Separate bedroom Balcony Air conditioning Pillow menu Blackout drapes/curtains Ceiling fan Premium bedding - 388 sq ft - 1 bedroom - Lagoon view - Sleeps 4 - 1 King Bed ![1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/94596e24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Bed 10.0 Exceptional 1 review ### Highlights Air conditioning Refrigerator Free minibar items Plasma TV Pillow menu Blackout drapes/curtains Premium bedding Ceiling fan Air conditioning Pillow menu Blackout drapes/curtains Ceiling fan Premium bedding Bathrobes - 391 sq ft - Golf view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/dbb58c81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Ocean View King 8.6 Excellent 13 reviews ### Highlights Balcony Air conditioning Refrigerator Free minibar items Plasma TV Pillow menu Ceiling fan Separate bedroom Balcony Air conditioning Pillow menu Blackout drapes/curtains Ceiling fan Premium bedding - 391 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed ![1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/75914ee4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Room 10.0 Exceptional 1 review ### Highlights Air conditioning Refrigerator Free minibar items Plasma TV Pillow menu Blackout drapes/curtains Premium bedding Ceiling fan Air conditioning Pillow menu Blackout drapes/curtains Ceiling fan Premium bedding Bathrobes - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.12084%2C-86.75526&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DcQgLRER7vGuvSK6AxvfVVvpNXc=) Zona Hotelera, Cancun, QROO, 77500 #### What's nearby - La Isla Shopping Mall - 16 min walk - 1.4 km - Chac Mool Beach - 18 min walk - 1.5 km - Forum Beach - 9 min drive - 1.8 km - Cancun Convention Center - 10 min drive - 2.2 km - Gaviota Azul Beach - 13 min drive - 2.5 km #### Getting around - Cancun Intl. Airport (CUN) - 23 min drive #### Restaurants - ‪Snack Grand Park - ‬7 min walk - ‪El Oriental - ‬7 min walk - ‪Flor De Sal - ‬7 min walk - ‪El Mirador - ‬8 min walk - ‪Bubba Gump Shrimp Co. - ‬4 min walk ## About this property ### Sunscape Cancun All-Inclusive Resort & Spa by Hyatt All-inclusive family-friendly property near La Isla Shopping Mall Forum Beach is located near Sunscape Cancun All-Inclusive Resort & Spa by Hyatt, which provides free water park access, a nightclub, and an airport shuttle. With a beachfront location, beach cabanas, and a beach bar, this property is the perfect place to soak up some sun. Treat yourself to reflexology, a manicure/pedicure, or a sports massage at Aura Spa, the onsite spa. Be sure to enjoy Mexican cuisine and ocean views at the 10 on-site restaurants. Fitness classes are offered at the gym; other things to do include beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a free daily manager's reception. Other perks include: - 2 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas - Free self parking and valet parking - A roundtrip airport shuttle (surcharge), babysitting (surcharge), and coffee/tea in the lobby - An elevator, free newspapers, and a 24-hour front desk - Guest reviews say great things the family-friendly amenities, dining options, and breakfast Room features All 458 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and free stocked minibars. Guest reviews highly rate the clean rooms at the property. More amenities include: - Baby baths and childcare services - Recycling, LED light bulbs, and eco-friendly cleaning products - Eco-friendly toiletries, showers, and tubs or showers - 55-inch plasma TVs with cable channels and DVD players - Wardrobes/closets, refrigerators, and coffee/tea makers ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals and snacks included Room service during certain hours In-room minibar (all beverages included) ### Land activities Fitness facilities Soccer ### Entertainment Onsite entertainment and activities Onsite live performances Theme parties ### Awards and affiliations Eco-Certified Property This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![4 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/9000000/8400000/8393400/8393330/f5af3bd6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Sands Cancun Resort & Spa - All Inclusive Zona Hotelera - On private beach - 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Dec 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=69562378&PinnedHotelID=69562378&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/5000000/4870000/4862800/4862726/705261a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Palace Peninsula - All Inclusive Zona Hotelera - Pool - Hot tub - Breakfast included - All-inclusive 8.8 Excellent 4,941 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=4862726&PinnedHotelID=4862726&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free self parking on site - Free valet parking on site - Onsite parking includes off-street options ### Food and drink - 10 restaurants - 3 bars/lounges - A beach bar - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas - Couples/private dining - Free daily manager's reception - Snack bar/deli ### Restaurants on site - At Sunset - Azul - Casa de Rosa - Ventanas - Viaggio ### Things to do - 2 outdoor pools - Arcade/game room - Beach volleyball - Children's pool - Cooking classes - Designer stores - Evening entertainment - Fitness classes - Free children's club - Free water park - Full-service spa - Gym - Library - Nightclub - Personal motorized watercraft - Playground - Sauna - Shopping - Splash pad - Steam room - TV in common areas - Waterslide ### Family friendly - 2 outdoor pools - Arcade/game room - Baby bath - Children's pool - DVD player - Free children's club - Free water park access - In-room babysitting (surcharge) - In-room refrigerator - Laundry facilities - Playground - Snack bar/deli - Splash pad - Waterslide ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 5 meeting rooms - 5,726 square feet of conference space - Business center - Computer station ### Outdoors - Barbecue grill - Beach cabanas (surcharge) - Beach loungers - Beach towels - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - In-room massages - Manicures/pedicures - Prenatal massages - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible path of travel ### More - 6 floors - At least 80% lighting from LEDs - Banquet hall - Comprehensive recycling policy - Designated smoking areas (fines apply) - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local culture and ecosystem education - Mediterranean architecture - Vegan dining options - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - 55-inch plasma TV with cable channels - DVD player ### Food and drink - Coffee/tea maker - Free bottled water - Free stocked minibar - Limited room service - Refrigerator ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Cleaning products are eco-friendly - Eco-friendly toiletries - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses a grey water recycling system and eco-friendly cleaning products Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ## Frequently asked questions ### Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt have a pool? > Yes, this property has 2 outdoor pools and a children's pool. ### How much does it cost to stay at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt? > As of Nov 8, 2025, prices found for a 1-night stay for 2 adults at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt on Nov 30, 2025 start from CA $361.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Sunscape Cancun All-Inclusive Resort & Spa by Hyatt pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt? > Self parking and valet parking are free at this property. ### What time is check-in at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt? > Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt? > Check-out is at noon. ### Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Are there all-inclusive benefits at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt? > Yes, the property is all-inclusive. Activities include soccer. ### Where is Sunscape Cancun All-Inclusive Resort & Spa by Hyatt located? > Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, La Isla Shopping Mall, and Forum Beach. Cancun Convention Center and Gaviota Azul Beach are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 3,516 8 - Good 1,306 6 - Okay 507 4 - Poor 179 2 - Terrible 201 ### 9.2/10 Cleanliness ### 9.4/10 Staff & service ### 8.8/10 Amenities ### 8.6/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### blanca Nov 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love this place ##### blanca Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Lilly Nov 7, 2025 Liked: Cleanliness, property conditions & facilities Very clean and kind staff. ##### Lilly Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### SEONG Nov 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Good food and kind staffs. ##### SEONG Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Janet V. Oct 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They have great hospitality really enjoyed our stay and will definitely be back again ##### Janet V. Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Angela R Oct 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful resort, great food and drinks ##### Angela R Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Daniel Nov 3, 2025 Liked: Cleanliness, property conditions & facilities Room was great , employees incredible, everything about our stay was wonderful, will definitely come back ![](https://a.travel-assets.com/ugc/hotel-reviews/f8258b73-5ae1-485e-b983-8f23cd7b804e-1762191604433.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Daniel Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Abisola Nov 7, 2025 Liked: Cleanliness, staff & service, amenities I had an amazing time. Food was great and staff was very nice. ##### Abisola Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### evelyn Nov 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the hotel ##### evelyn Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Peter Nov 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service, food options incredible, lots of bars to choose from. ##### Peter Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Carmen Nov 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, super friendly staff, good drinks ##### Carmen Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Henrieta Nov 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I will recommend anyone planning to visit Cancun to choose Sunscape resort ##### Henrieta Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Yuriy Nov 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Cleab rooms, friendly staff! ##### Yuriy Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Nicole Renee Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Bar staff was amazing ##### Nicole Renee Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Renato Nov 7, 2025 Liked: Cleanliness, amenities Had a great time, best hotel stay I’ve ever had. The room was great but the staff was outstanding. ##### Renato Stayed 3 nights in Oct 2025 ### 8/10 Good #### Monish Deepak Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff and service is excellent. ##### Monish Deepak Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Joseph Nov 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Resort is no one of the newest in the area, still rooms were spotless, great amenities and superb food. ##### Joseph Stayed 4 nights in Oct 2025 ### 8/10 Good #### Athocia S Nov 2, 2025 Liked: Cleanliness The massage was great and it was within walking distance to La Isla. ##### Athocia S Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### joshua Nov 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great room and service! Everyone was friendly and helpful! ##### joshua Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### ANNA LIZA OCAMPO Nov 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We just came back from our trip and it was amazing. Excellent property, service and staff are all amazing. We will definitely be back! ##### ANNA LIZA OCAMPO Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### FARZANA KHUZEMA Nov 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, delicious food options and friendly staff esp Said, Sandra, William and Octavio (the egg maker) and the rest of the staff ##### FARZANA KHUZEMA Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Yeleni Nov 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities “Yes, the staff was friendly and made me feel very comfortable throughout the days ##### Yeleni Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Kim Oct 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice family friendly, value option! Great food ##### Kim Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Kyle Nov 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Our group had a great stay! The staff was the absolute BEST! Patricio at the poolside bar deserves a special shoutout. All of our meals were great, and the room was always clean. The beach is stunning! ![](https://a.travel-assets.com/ugc/hotel-reviews/a6a9513d-dc8c-4047-898e-37fc4b4f9e47-1762296453636.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0c27c381-a267-4f44-8e6d-cfc8bb60fa4d-1762296449823.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/40e3918f-7089-4688-8bf5-31770c7ef101-1762296452211.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cc4c24e9-06a8-43df-94dd-1f0caee602f0-1762296450029.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kyle Stayed 3 nights in Oct 2025 ### 8/10 Good #### Shelton Nov 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities The resort is nice, and once the complete transition is made, it will be great. If you have kids, it's a good place to stay. The entire staff was great. ![An evening overlooking the beautiful blue water](https://a.travel-assets.com/ugc/hotel-reviews/6fe97170-3fc4-4198-bc43-0c1ab256c6ca-1762263572875.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![A day by the pool](https://a.travel-assets.com/ugc/hotel-reviews/72ea22df-bcb9-4c00-b04c-d8e417c9ce8c-1762263573595.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shelton Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### John Oct 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pristine resort, lovely amenities, beautiful beach, friendly and helpful staff. We would love to visit again. ![Private jacuzzi in our suite](https://a.travel-assets.com/ugc/hotel-reviews/eec71332-8c9d-4c70-aade-9e103fdf3169-1760538842943.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Private terrace with hammock and lounge chairs ](https://a.travel-assets.com/ugc/hotel-reviews/938258c8-b240-408b-9c9b-de98d7965ada-1760538843081.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 4 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Smart Cancun The Urban Oasis](https://www.expedia.ca/Cancun-Hotels-Smart-Cancun-By-Oasis.h978748.Hotel-Information) > > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.ca/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Krystal Urban Cancun & Beach Club](https://www.expedia.ca/Cancun-Hotels-Krystal-Urban-Cancun-Centro.h20167293.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Oh! 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