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Banyan Tree Mayakoba

5.0 star property
Ocean views and Ayurvedic treatments create a peaceful escape at this coastal sanctuary, where guests can sail, practice archery, or lounge poolside

Choose dates to view prices

Banyan Tree Mayakoba provides a tranquil retreat near El Camaleón Mayakoba Golf Course. Travelers can savor international cuisine at Sands Beach Club restaurant while yoga classes and spa treatments like massages and body wraps offer perfect ways to unwind.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Oceanfront Veranda Pool Suite - King

Oceanfront Veranda Pool Suite - King

Oceanfront Veranda Pool Suite - King

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
HDTV
Separate bedroom
  • Beach view
  • 1711 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanfront Veranda Pool Suite - Queen

Oceanfront Veranda Pool Suite - Queen

Oceanfront Veranda Pool Suite - Queen

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
HDTV
Separate bedroom
  • Beach view
  • 1711 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Oceanfront Balcony Pool Suite

Oceanfront Balcony Pool Suite

Oceanfront Balcony Pool Suite

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
HDTV
Separate bedroom
  • Beach view
  • 1604 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon & Sunset Rooftop Pool Villa

Lagoon & Sunset Rooftop Pool Villa | View from room

Lagoon & Sunset Rooftop Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
HDTV
  • Lagoon view
  • 1991 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Lanai Pool Suite -King

Beachfront Lanai Pool Suite -King

Beachfront Lanai Pool Suite -King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
  • Ocean view
  • 1894 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Beachfront Lanai Pool Suite -Queen

View from room

Beachfront Lanai Pool Suite -Queen

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
  • Beach view
  • 1894 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Beachfront Terrace Pool Suite

Beachfront Terrace Pool Suite

Beachfront Terrace Pool Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
  • Beach view
  • 1765 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Wellbeing Sanctuary Pool Villa - King

Wellbeing Sanctuary Pool Villa - King | View from room

Wellbeing Sanctuary Pool Villa - King

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
HDTV
  • Garden view
  • 3914 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Three-Bedroom Family Residence

Three-Bedroom Family Residence | Aqua centre

Three-Bedroom Family Residence

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • Golf view
  • 4198 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe Pool Villa

Deluxe Pool Villa

Deluxe Pool Villa

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
HDTV
Separate bedroom
Down duvet
  • Garden view
  • 2863 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Pool Villa with Living Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Pool Villa with Living Room

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
HDTV
Separate bedroom
Down duvet
  • Garden view
  • 3229 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Bliss Pool Villa

Private pool

Bliss Pool Villa

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
HDTV
Sofa bed - single
  • Garden view
  • 2863 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Pool Villa

Premium bedding, down comforters, minibar, in-room safe

Serenity Pool Villa

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
  • Garden view
  • 3229 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Two Bedroom Pool Villa

View from room

Serenity Two Bedroom Pool Villa

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
  • Garden view
  • 5210 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Harmony Two-Bedroom Lagoon Pool Villa

Harmony Two-Bedroom Lagoon Pool Villa

Harmony Two-Bedroom Lagoon Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
  • Lagoon view
  • 5210 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Three-Bedroom Family Villa

Three-Bedroom Family Villa | Living room

Three-Bedroom Family Villa

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • Golf view
  • 4198 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Harmony Three-Bedroom Beachfront Pool

Harmony Three-Bedroom Beachfront Pool | Beach/ocean view

Harmony Three-Bedroom Beachfront Pool

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • Ocean view
  • 5856 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for 1-Bedroom Villa Deluxe with Lake View

Premium bedding, down comforters, minibar, in-room safe

1-Bedroom Villa Deluxe with Lake View

  • 3465 sq ft
  • Sleeps 3

View all photos for 1-Bedroom Villa Deluxe with Lake View

Premium bedding, down comforters, minibar, in-room safe

1-Bedroom Villa Deluxe with Lake View

  • 3465 sq ft
  • Sleeps 3

View all photos for 3-Bedroom Villa Deluxe with Golf Course View

Premium bedding, down comforters, minibar, in-room safe

3-Bedroom Villa Deluxe with Golf Course View

  • 2755 sq ft
  • Sleeps 6

View all photos for 2-Bedroom Villa Deluxe with Lake View

Premium bedding, down comforters, minibar, in-room safe

2-Bedroom Villa Deluxe with Lake View

  • 5511 sq ft
  • Sleeps 4

View all photos for 1-Bedroom Villa Deluxe with Lake View

Premium bedding, down comforters, minibar, in-room safe

1-Bedroom Villa Deluxe with Lake View

  • 2389 sq ft
  • Sleeps 2

View all photos for Double Suite Deluxe with Beach View

Premium bedding, down comforters, minibar, in-room safe

Double Suite Deluxe with Beach View

  • 2475 sq ft
  • Sleeps 3

View all photos for 2-Bedroom Villa Deluxe with Lake View

Premium bedding, down comforters, minibar, in-room safe

2-Bedroom Villa Deluxe with Lake View

  • 5511 sq ft
  • Sleeps 4

View all photos for 1-Bedroom Villa Deluxe with Lake View

Premium bedding, down comforters, minibar, in-room safe

1-Bedroom Villa Deluxe with Lake View

  • 3153 sq ft
  • Sleeps 3

View all photos for 1-Bedroom Villa Deluxe with Lake View

Premium bedding, down comforters, minibar, in-room safe

1-Bedroom Villa Deluxe with Lake View

  • 3465 sq ft
  • Sleeps 3

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Exterior

Alila Mayakoba

Playa del Carmen
  • On private beach
  • Pool
  • Hot tub
  • Spa
The price is CA $1,158
CA $1,579 total
includes taxes & fees
Apr 5 - Apr 6
Alila Mayakoba
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About the area

Located in Playa del Carmen, Banyan Tree Mayakoba is near theme parks and on a private beach. El Camaleón Mayakoba Golf Course and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Tres Rios Ecopark. Traveling with kids? Don't miss Xcaret Eco Theme Park. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with cave exploring and skydiving nearby. Visit our Playa del Carmen travel guide
Map
Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, QROO, 77710

What's nearby

  • Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia
    Quinta Avenida
    11 min drive - 8.6 km
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    12 min drive - 8.5 km
  • Insel vor Playa del Carmen, Strand Maroma, Mexiko
    Maroma Beach
    15 min drive - 11.9 km
  • Xcaret Eco Theme Park featuring a coastal town, general coastal views and a luxury hotel or resort
    Xcaret Eco Theme Park
    22 min drive - 19.0 km
  • El Camaleón Mayakoba Golf Course
    10 min walk - 0.8 km

Getting around

  • Cancun Intl. Airport (CUN)
    48 min drive

Restaurants

  • Yucatán Main Restaurant
    12 min drive
  • Mamma Mia
    11 min drive
  • Miso
    16 min walk
  • Yucatán Main Bar
    12 min drive
  • 5th Avenue
    11 min drive

About this property

Banyan Tree Mayakoba

Luxury boutique hotel near El Camaleón Mayakoba Golf Course
Located close to Quinta Avenida, Banyan Tree Mayakoba provides a golf course, a beach bar, and a poolside bar. This hotel is a great place to bask in the sun with a private beach, sun loungers, and kayaking. Indulge in a manicure/pedicure, a deep-tissue massage, and reflexology at Banyan Tree Mayakoba Spa, the onsite spa. The on-site international cuisine restaurant, Sands Beach Club, offers lunch, dinner, and ocean views. Yoga classes are offered at the health club; other things to do include ecotours, sailing, and boat tours. Free in-room WiFi is available to all guests, along with a terrace and designer stores on site.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), free bicycle rentals, and 4 outdoor tennis courts
  • An area shuttle, express check-out, and express check-in
  • Guest reviews say great things about the helpful staff
Room features
All 161 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Childcare services, free infant beds, and free extra beds
  • Rainfall showers, free toiletries, and hair dryers
  • 50-inch HDTVs with digital channels
  • Furnished balconies or patios, wardrobes/closets, and recycling

Awards and affiliations

Eco-Certified Property
This property participates in Preferred by Nature, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle up to 60 km
  • Free self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 56.80 for adults and USD 28.40 for children
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cello
  • Oriente
  • Saffron
  • Sands Beach Club
  • Tomahawk Open Fire Latin

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • Archery
  • Boat tours
  • Books
  • Children's pool
  • Designer stores
  • Ecotours
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf lessons
  • Hiking/biking trails
  • Kayaking
  • Playground
  • Pro golf shop
  • Sailing
  • Sauna
  • Steam room
  • Wine tasting room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free children's club
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3,310 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Eco-friendly cleaning products used
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 56.8 for adults and USD 28.4 for children
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Banyan Tree Mayakoba
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Hotel Playa del Carmen
Banyan Tree Mayakoba Playa del Carmen
Mayakoba Banyan Tree
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Banyan Tree Mayakoba Resort Playa del Carmen
Banyan Tree Mayakoba Resort
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Playa del Carmen
Banyan Tree Mayakoba Hotel Playa del Carmen

Frequently asked questions

Does Banyan Tree Mayakoba have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Banyan Tree Mayakoba?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Banyan Tree Mayakoba on Mar 17, 2026 start from CA $1,358, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Banyan Tree Mayakoba pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 60 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Banyan Tree Mayakoba?

Check-in start time: 3 PM; Check-in end time: 1 AM.

What time is check-out at Banyan Tree Mayakoba?

Check-out is at noon.

Where is Banyan Tree Mayakoba located?

This Playa del Carmen hotel is on the beach, 1.3 mi (2 km) from El Camaleón Mayakoba Golf Course, and within 12 mi (20 km) of Quinta Avenida and Xcaret Eco Theme Park.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Banyan Tree Mayakoba Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 856 out of 1004 reviews
Rating 8 - Good. 101 out of 1004 reviews
Rating 6 - Okay. 25 out of 1004 reviews
Rating 4 - Poor. 9 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

Reviews

10/10 Excellent

sarah

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely stunning, as always, at this property. Impeccably clean, every attention to detail was made, the staff is wonderful and friendly, and they provided an upgrade based on availability without even asking. This is the 4th time I’ve stayed at the Property and I will continue to return, by far my favorite resort in the Riviera Maya area!
Stayed 3 nights in Jan 2026

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
Stayed 7 nights in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean scene was amazing. Clean beach , minimal seaweed
Stayed 4 nights in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check-in day hotel manager and our dedicated support staff went out their ways to accommodate us after unexpected hiccups of our first night stay. Starting from our second day of stay, our experience started turning around and reached one of our best overall luxury hotel experience toward the end of our 5 day stay mostly because of the friendliness and attentiveness of every hotel staff we have encountered. The beach club and kids center, swimming pool and the private beach, all highlights of the stay. An expensive vacation on slippery slope at the start saved by tireless human effort and great services culture. Our kids loved the experience!
Stayed 5 nights in Nov 2025

10/10 Excellent

Carri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Very private and spacious. We loved the private heated pool!
Stayed 4 nights in Jul 2025

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite thing, aside from how beautiful the property is, is the absolute KINDEST staff I’ve ever experienced. They were all so genuine, helpful and sweet. They give you undivided attention with every conversation and make sure you are as comfortable as possible. The staff here is truly incredible.
Stayed 3 nights in Sep 2025

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with excellent customer service. We had a fantastic stay.
Stayed 7 nights in Mar 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay very relaxing the service is excellent
Stayed 4 nights in Oct 2024

10/10 Excellent

Unji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most beautiful property I’ve ever stayed at. The villas were beautiful with a private pool, cabanas, & outdoor bath. We loved having our bikes right outside our villa to bike to the beach. The food and service was incredible.
Stayed 4 nights in May 2025

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yan

Liked: Amenities, property conditions & facilities
Very warm and professional staff. Recommend.
Stayed 6 nights in Jun 2025

10/10 Excellent

Yair Kershenovich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the hotel was great
Stayed 4 nights in Oct 2023

4/10 Poor

Vanessa

Liked: Cleanliness
Disliked: Amenities
Overall this property didn’t live up to the expectations. The housekeeping services were 10/10, the villa was relaxing but everything else was overrated. Would not recommend honestly- a lot more better options at this price point.
Stayed 2 nights in Aug 2025

10/10 Excellent

Johnny Marshall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really private and safe.
Stayed 7 nights in Jan 2025

10/10 Excellent

Kaitlin

Liked: Amenities, property conditions & facilities
We loved banyan tree! The villas are so nice and private. The staff goes above and beyond! Loved eating at saffron on our last night but all the food was amazing!
Stayed 1 night in Jan 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property … incredible service…Safron Asian restaurant excellent
Stayed 5 nights in Jan 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, amenities and variety

First class service throughout Amazing property to cycle around and experience the different areas. Sands superb. If it had a nice coffee shop it would be another level.
Stayed 8 nights in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property , beautiful surroundings and attentive staff. This resort feels very quiet and remote - perfect for a relaxing vacation. Food is absolutely amazing - .especially Saffron. Highly recommend
Stayed 5 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and concierges were super helpful with anything we needed throughout the trip! The resort allowed for a lot of privacy in our villa and allowed us to truly relax. They even spoiled us with an upgrade to help us celebrate our 20th anniversary and baby moon! Only thing I would add is a good coffee shop!
Stayed 4 nights in Jan 2025

10/10 Excellent

Juli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable and the property was absolutely beautiful! We will definitely visit again in the near future.
Stayed 6 nights in Aug 2023

6/10 Okay

Tina

Liked: Cleanliness
The location on the waterways is great! Fight to get towels everyday They take dirty out but leave you none!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Reema Sutariya

Liked: Amenities, property conditions & facilities
The service was amazing. Very family friendly. Staff was welcoming, kind, and patient close attention to detail. Definitely will be going back
Stayed 3 nights in Sep 2024

10/10 Excellent

John F

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing friendly and accommodating! Alfredo was extremely attentive and friendly! Breakfast Buffet was great and resort was top notch!
Stayed 6 nights in Sep 2023

8/10 Good

Marichelle

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing and just beautiful😍
Stayed 3 nights in Apr 2024