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Hypo-allergenic bedding, individually decorated, individually furnished
Hypo-allergenic bedding, individually decorated, individually furnished
Hypo-allergenic bedding, individually decorated, individually furnished

Guest reviews

7 reviews
Guests rated this property 3.0/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Outdoor Space
24/7 Front Desk


Explore the area

Popular LocationPalacio Municipal De Othon P. Blanco7 min walk
Popular LocationChetumal Ferry Terminal11 min walk
Popular LocationMuseum of Maya Culture13 min walk
AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)8 min drive
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Basic Quadruple Room, Non Smoking, City View

  • Studio
  • City view
  • Sleeps 5

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Hotel Platas

Apartments in Chetumal with 24-hour front desk
This smoke-free apartment building features a snack bar/deli, coffee/tea in a common area and a 24-hour front desk. A manager's reception is free. Additionally, free newspapers, a garden and a front desk safe are on-site. The apartment features complimentary wireless Internet access, a balcony and a rainfall shower. A fan, a shower and a desk are among the other amenities that guests will find.
This apartment offers 17 forms of air-conditioned accommodation which are accessible via exterior corridors, and features free toiletries and fans. Rooms open to balconies. This individually decorated and furnished accommodation includes desks. This Chetumal apartment provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities


  • Free WiFi

Parking and transport

  • Free parking nearby

Family friendly

  • Children stay free

Food and drink

  • Water dispenser


  • Manager's reception (free)
  • Snack bar/deli
  • Coffee/tea in a common area


  • Hypo-allergenic bedding
  • Bed sheets provided


  • Private bathroom
  • Shower
  • Rainfall shower head
  • Towels provided
  • Free toiletries

Outdoor areas

  • Balcony
  • Terrace
  • Garden

Work spaces

  • Desk


  • Air conditioning


  • No pets allowed


  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Blackout curtains
  • Safe at front desk
  • Free newspapers (reception)
  • 24-hour front desk


  • 17 rooms
  • Individually decorated
  • Individually furnished
  • Access via exterior corridors



Check-in between noon and anytime
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Cleaning fee: MXN 100.0 per room, per night.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
On-site parties or group events are strictly prohibited

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Hotel Platas Chetumal
Mexico - Quintana Roo
Hotel Platas Apartment
Hotel Platas Apartment Chetumal

About this area


This apartment is located in Chetumal. Oxtankah Ruins and Santa Rita Archaeological Reserve are local landmarks, and some of the area's attractions include Payo Obispo Zoo and Santuario del Manati.
Visit our Chetumal travel guide
View in a map
Popular Location

What's nearby

  • Palacio Municipal De Othon P. Blanco - 7 min walk
  • Explanada de la Bandera - 10 min walk
  • Chetumal Ferry Terminal - 11 min walk
  • Museum of Maya Culture - 13 min walk
  • Fisherman's Fountain - 16 min walk

Getting around

  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive


  • El Taquito - 4 min walk
  • Pasion Turca - 7 min walk
  • Almina - 8 min walk
  • Sergio's Pizzas - 10 min walk
  • Café del Puerto - 10 min walk

Frequently asked questions

Can I cancel my reservation for free at Hotel Platas and receive a full refund?
Yes, Hotel Platas offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Platas cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Platas pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Platas?
There is free parking nearby.
What time is check-in at Hotel Platas?
Check-in is from noon to anytime.
What time is check-out at Hotel Platas?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Hotel Platas located?
Situated in Chetumal, this apartment building is within a 15-minute walk of Palacio Municipal De Othon P. Blanco, Explanada de la Bandera and Chetumal Ferry Terminal. Museum of Maya Culture and Fisherman's Fountain are also within 1 mile (2 km).
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

1/5 Terrible

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
From day one the toilet tank never fill and never flush well, report front desk but no plumber to fix. While whole time I stay. Last 2 days my room have no tv cable, I report and they can’t able to reach dish company. My room have no wifi, I have to come outside to common area to use wifi, when I report front desk then they say that your room is far from signal range. Then why say room have wifi on site. I have big problem while checking in. They say my card didn’t accept but it work at the atm well. They want money in cash in there hands , I think that is the whole point. My paper say that my price is included my 2 kids and 2 adult but they still charge me for 1 extra kid every day which I stay. Very terrible experience and front desk don’t talk English at all. And after all which room I stay number 9 don’t have remote for ac , I have get up and on and off from breaker and I can’t adjust the speed, it set on 1 and I have get up always to off it all the time at mid night during my sleep. Very terrible experience and it’s all true you can contact the company and check
Stayed 11 nights in Apr 2019

2/5 Poor

Travelled with partner
Sad face IconDisliked: Staff & service, amenities
I liked the 24 hr service. I liked that it was in town
Stayed 2 nights in Apr 2019

3/5 Okay

hotel x
Stayed 5 nights in May 2019

1/5 Terrible

Business traveller, Travelled with group
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

3/5 Okay

Sad face IconDisliked: Staff & service, amenities
Esta mas o menos con relacion al precio, el personal poco amable
Stayed 1 night in Apr 2019

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