Find hotels near Punta Esmeralda Beach, Playa del Carmen from CA $20

"I purchased a trip for my parents as a Christmas/Anniversary trip. They LOVED this hotel, could not have spoken more highly of the staff, food, amenities, their overall experience was excellent! I’m very happy with how everything turned out, as this was the first time my parents travelled by themselves in many many years. "

"Secrets Moxché is our go-to resort in Playa, as this was our 2nd time here. The staff, location, food and vibe are exceptional. This is a luxury resort that smothers you with beautiful decor, service and food. if you strive for a non-stop party resort then this isn't for you. Another thing to note, is they are not friendly to smokers or vapers, so if you smoke/vape be prepared to sign a contract at checkin and smoke in an unshaded bench on the other side of the property. Otherwise, it is perfect. "

"Liked staff were friendly and willing to help you if you needed any assistance. 2 formal sitdown resturants have excellent food and 1 average buffet could have some upgraded features. Maybe 1 more formal restaurant should be added for better availability because you can't always get a reservaton on 1st try. Outdoor grills are great with excellent food. Room service except for our last moring was slow to deliver told 40 to 45 min but mostly took 1 hour to 1 1/2 hr. Food was cold but thank goodness we had a microwave. Contents were messed up a little example ordered lg black coffee got smaller pot with 1 cup next time received a packet of 4 cups & saucers, sometimes you got saucers sometimes not. Ordered a breakfast full meal plus an order of yogurt, sausage & fruit for another person got no plate to eat anything on. Sometimes silverware for 2 sometimes only 1 with just a knife and a fork for 2. Limited selection of food. Again glad we had mini kitchen in unit. No omelets/waffles on breakfast RS menu. Could go to buffet and get an omlet but was told we could not bring up to the room. Pizza and burgers not a formal dinner to enjoy a meat/potatoe/vegetables/desert meal in your room or a evening special beach dinner. No better dinner meals to select from but bucket meals of chicken etc were available for families & groups. Nice feature for larger group or a family. Beach needs some kind of a redo investment to improve the walkability by removing palm stumps and wood hazads."

"Enjoy the stay. Hotel is very clean and staff are very friendly and helpful. I would high recommend for family vacation. "

"Very good experience. Great hospitality !!!"

"Everything was great. The staff, location. Christian was awesome, helpful, and welcoming. Close to the ocean and to the little shops and cafes. Breakfast was filling and tasty. Next time I will be staying there again if it is possible."

"Totally exceeded our expectations. Travelled with 2 young kids and it was the perfect trip for them. Valeria at the kids club was wonderful and one of the highlights of their week."

"We celebrated my husbands 40th Birthday at this hotel, and loved everything about this property. From start to finish, everything was excellent. We will recommend this resort to our friends and family. Thank you guys!"

"The staff was really friendly and make us feel like we were at home. The entertainment was great and we will come back soon. Thanks to Boris, Edgar entertainment , Enrique, Jorge at the bar. Liliana the host at the restaurant, Delia, Davis reception and of course Victor the bell boy you guys are extraordinary. Gracias a todos. "