Title: Serenity Hotel Boutique by Alsol - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Serenity Hotel Boutique by Alsol A peaceful retreat minutes from Playa del Carmen's Main Beach, where guests can lounge poolside or get insider tips for exploring the best local attractions ## Photo gallery for Serenity Hotel Boutique by Alsol ![Exterior - Serenity Hotel Boutique by Alsol (Playa del Carmen)](https://images.trvl-media.com/lodging/38000000/37040000/37033500/37033467/cb208860.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance - Serenity Hotel Boutique by Alsol (Playa del Carmen)](https://images.trvl-media.com/lodging/38000000/37040000/37033500/37033467/e6215fd2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers - Serenity Hotel Boutique by Alsol (Playa del Carmen)](https://images.trvl-media.com/lodging/38000000/37040000/37033500/37033467/4bda2aff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![50-inch LCD TV with digital channels, TV, iPod dock - Serenity Hotel Boutique by Alsol (Playa del Carmen)](https://images.trvl-media.com/lodging/38000000/37040000/37033500/37033467/575df1cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Griddle - Serenity Hotel Boutique by Alsol (Playa del Carmen)](https://images.trvl-media.com/lodging/38000000/37040000/37033500/37033467/4ddf2776.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Quinta Avenida, Serenity Hotel Boutique offers an upscale escape with a rooftop terrace and poolside bar. Guests enjoy the outdoor pool, restaurant, concierge services, and luggage storage provided by multilingual staff for a relaxing stay. ## Reviews 9.0 Wonderful ## Popular amenities - Pet friendly - Parking included - Free WiFi - Restaurant - Air conditioning ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 31 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=37033467&PinnedHotelID=37033467&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=37033467&PinnedHotelID=37033467&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 1 - Feb. 2](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=37033467&PinnedHotelID=37033467&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=37033467&PinnedHotelID=37033467&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=37033467&PinnedHotelID=37033467&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=37033467&PinnedHotelID=37033467&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=37033467&PinnedHotelID=37033467&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=37033467&PinnedHotelID=37033467&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 5 of 5 rooms ### View all photos for Deluxe Suite ![View from room](https://images.trvl-media.com/lodging/38000000/37040000/37033500/37033467/9d0e2d14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite 9.6 Exceptional 12 reviews ### Highlights Air conditioning LCD TV Pillow menu Blackout drapes/curtains Ceiling fan Premium bedding Rainfall showerhead Private bathroom - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for One Bedroom Double Suite ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/38000000/37040000/37033500/37033467/4445b999.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Double Suite 9.2 Wonderful 5 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer LCD TV Pillow menu Blackout drapes/curtains - City view - 431 sq ft - Sleeps 3 - 2 Twin Beds and 1 Double Sofa Bed ### View all photos for One Bedroom Suite ![One Bedroom Suite | Living area](https://images.trvl-media.com/lodging/38000000/37040000/37033500/37033467/376373ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Suite 9.2 Wonderful 17 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer LCD TV Pillow menu Separate bedroom - City view - 603 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for One Bedroom Corner Suite ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/38000000/37040000/37033500/37033467/c4b54e70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Corner Suite 9.0 Wonderful 2 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer LCD TV Pillow menu Separate bedroom - City view - 689 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Large Twin Sofa Bed ### View all photos for Grand Junior Suite ![50-inch LCD TV with digital channels, TV, iPod dock](https://images.trvl-media.com/lodging/38000000/37040000/37033500/37033467/2b46a9cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Junior Suite 9.4 Exceptional 3 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer LCD TV Pillow menu Separate bedroom - City view - 829 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Large Twin Sofa Bed ## You may also like Ad ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/8e10250a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,003 reviews CA $161 CA $200 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Holiday-Inn-Express-And-Suites-Playa-Del-Carmen.h29380961.Hotel-Information?chkin=2026-2-5&chkout=2026-2-6&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=a98a6d19-cb61-4a63-9716-6d6ce12955ba&top_cur=CAD) Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/3387fb5f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Serenity-Hotel-Boutique.h37033467.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Serenity-Hotel-Boutique.h37033467.Hotel-Information) ## About the area Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Serenity Hotel Boutique by Alsol is in the entertainment district and near the beach. The area's natural beauty can be seen at Mamitas Beach and Playa del Carmen Main Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Quinta Avenida and Playa del Carmen Maritime Terminal are two other places to visit that come recommended. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63674%2C-87.06631&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Fb9MOT3afvH0Sdv-c_4UW6lYcUs=) Avenida 10 con Avenida 40, Playa del Carmen, QROO, 77720 ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 5 min walk \- 0.5 km - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 6 min walk \- 0.6 km - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 8 min walk \- 0.7 km - ![Navidad en el Caribe ](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 10 min walk \- 0.9 km - Mario Villanueva Stadium Madrid 5 min walk \- 0.4 km ### Getting around - Cancun Intl. Airport (CUN) 48 min drive ### Restaurants - Mariskinky 2 min walk - Ah Cacao Chocolate Café 3 min walk - Las Hijas de la Tostada 3 min walk - Colectivo Mexicano Cervecero 2 min walk - Tacos El Cuñao 3 min walk ## About this property ### Serenity Hotel Boutique by Alsol Upscale hotel near Mamitas Beach Located close to Playa del Carmen Main Beach and Quinta Avenida, Serenity Hotel Boutique by Alsol provides a poolside bar, a rooftop terrace, and a bar. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 25+ Mbps. You'll also enjoy perks such as: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking - Airport drop-off service (surcharge), luggage storage, and an elevator - Multilingual staff, tour/ticket assistance, and concierge services - Guest reviews give top marks for the helpful staff and location Room features All guestrooms at Serenity Hotel Boutique by Alsol offer perks such as premium bedding and pillow menus, as well as amenities like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property. More amenities include: - Bathrooms with rainfall showers and free toiletries - 50-inch LCD TVs with digital channels - Wardrobes/closets, griddles, and ceiling fans ## Similar properties ![Interior](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/e421a531.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,024 reviews CA $131 CA $165 total includes taxes & fees Feb 28 - Mar 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/62b82cdf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Playa Del Carmen Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Restaurant 9.0 Wonderful 617 reviews CA $151 CA $187 total includes taxes & fees Feb 17 - Feb 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=89275698&PinnedHotelID=89275698&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/10000000/9800000/9794300/9794206/f4fd5a59.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta Margarita, Boho Chic Hotel Downtown Playa del Carmen - 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Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/bb3c34bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HM Playa del Carmen Gonzalo Guerrero - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,001 reviews CA $164 CA $203 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=11516987&PinnedHotelID=11516987&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/16000000/15720000/15711400/15711343/c111e616.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Playa del Carmen Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,004 reviews CA $151 CA $187 total includes taxes & fees Feb 20 - Feb 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=15711343&PinnedHotelID=15711343&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/19000000/18960000/18953400/18953301/4c2196d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Fifty Suites Luis Donaldo Colosio - Pool - Kitchen - Free WiFi - Air conditioning 8.8 Excellent 824 reviews CA $125 CA $155 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=18953301&PinnedHotelID=18953301&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=37033467&PinnedHotelID=37033467&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=37033467,33273173,89275698,9794206,3898657) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour airport drop-off shuttle on request for a surcharge - Free self parking on site ### Food and drink - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Things to do - Outdoor pool ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (on request) - Multilingual staff - Tour and ticket assistance ### Outdoors - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Comprehensive recycling policy - Designated smoking areas (fines apply) - Mosquito nets - No plastic drinking straws ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch LCD TV with digital channels - iPod dock ### Food and drink - Griddle - Limited room service ### More - Air conditioning - Ceiling fan - Electrical adapters - Free local calls - Iron/ironing board - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Early check-in subject to availability Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 7:00 AM - 11:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of USD 20 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 33 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome 2 children, per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 3.38 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 50 per person - Airport shuttle fee per child: USD 25 (from 6 to 12 years old) - Pet fee: USD 20 per pet, per night - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments, and cash Cashless transactions are available Long-term renters welcome Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention There is limited hot water on site Pool access available from 8:00 AM to 7:00 PM Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Serenity Hotel Boutique Serenity By Alsol Del Carmen Serenity Hotel Boutique by Alsol Hotel Serenity Hotel Boutique by Alsol Playa del Carmen Serenity Hotel Boutique by Alsol Hotel Playa del Carmen ## Frequently asked questions ### Does Serenity Hotel Boutique by Alsol have a pool? ### How much does it cost to stay at Serenity Hotel Boutique by Alsol? ### Is Serenity Hotel Boutique by Alsol pet-friendly? ### How much is parking? ### What time is check-in at Serenity Hotel Boutique by Alsol? ### What time is check-out at Serenity Hotel Boutique by Alsol? ### Does Serenity Hotel Boutique by Alsol provide a shuttle to the airport? ### Where is Serenity Hotel Boutique by Alsol located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Serenity Hotel Boutique by Alsol Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.6 Amenities ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 342 8 - Good 104 6 - Okay 31 4 - Poor 12 2 - Terrible 18 ## Reviews ### 8/10 Good #### Judith Jan 11, 2026 Clean room. Nice staff. Cleaning service was great. Don’t expect life up in the bar on the rooftop. ##### Judith Stayed 4 nights in Jan 2026 ### 8/10 Good #### Tiffany Jan 6, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall clean room for Mexican standards, missing some amenities for the kitchen like dishwashing soap & sponge. Hot water on & off throughout the stay, but they accommodated us by proposing another room for our hot showers, inconvenience to step out of the room each time. Well situated near a great gym, restaurants, beach & 5th avenue. Big room great for a family of 3 or 4\. Breakfast & restaurant staff very friendly. ##### Tiffany Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Julia Nov 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Visiting with hotel for a third time. Just love it ! The staff is very caring, paying attention to every little detail! The rooms are modern and spotless! The location is great, and all stores and restaurants step away. 5 min walk to the beach. Highly recommended! Thanks to general manager Jorge de la Luz! Lovely Maria and all other people who made our stay enjoyable! ##### Julia Stayed 10 nights in Nov 2025 ### 6/10 Okay #### Denise Dec 16, 2025 There was construction in the street until late at night - later than 10 PM. We didn’t have hot water to shower. The room was only equppiedcwith a large knife - no other utensils. No complimentary coffee in the room- only a maker. Positive: The location is good they have parking. ##### Denise Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Ragheeba Jul 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stopped for one night, very close to beach and town, loved it! ##### Ragheeba Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Anna Jan 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay at the hotel was wonderful, we slept well, the bed was extremely comfortable, our towels were changed every day, we were satisfied) ##### Anna Stayed 7 nights in Jan 2025 ### 8/10 Good #### Irene Dec 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities We only stayed one night but were happy with the place. It was clean, safe neighborhood, easy walk to shops & restaurants, & good value for the money. ##### Irene Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Jose Oct 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, friendly staff, good breakfast and walking distance to the beach 🏖️ ##### Jose Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### DIEGO ALBERTO Nov 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities excelent plac, very confortable and with a lot of space. ##### DIEGO ALBERTO Stayed 2 nights in Sep 2024 ### 8/10 Good #### Geanella Jun 5, 2024 Liked: Staff & service, amenities The service at the hotel restaurant was lovely. ##### Geanella Stayed 6 nights in May 2024 ### 8/10 Good #### Rosa Mar 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location near shopping and restaurants. Roof top pool was fun and good pool bar. We arrived Friday where they had a roof top party from 8pm-1am which we didn’t go since we were exhausted but noise wasn’t bothering us. Only stayed for 1 night and it was a great experience. ##### Rosa Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Christopher Shaun Jan 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities It was very centrally located to everything that we needed. ##### Christopher Shaun Stayed 15 nights in Dec 2023 ### 10/10 Excellent #### claudia lizbeth Sep 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location very comfortable rooms , rooms are very modern, kitchen appliances great. Lovely staff ,great breakfast.highly recommended ##### claudia lizbeth Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Michael Mar 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quiet, clean, comfortable, excellent service. Quiet but close two blocks from 38th street, nicest street in all of Playa. Great friendly service. Very large and comfortable apartment. Looks like photos. Seven minute walk to beach. ##### Michael Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Charles Feb 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was our second time staying here because our first was so pleasant. We loved the staff, large clean and quiet rooms. We find the location really convenient and still just enough removed from the loud areas of 5th Ave. We will continue to go back here again and again. No reason to look for a different hotel. ##### Charles Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### HATIM Oct 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good property, very close to Quinta Avenida, shopping restaurants ##### HATIM Stayed 3 nights in Oct 2023 ### 8/10 Good #### Rachel Oct 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great location, very clean. ##### Rachel Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Memory Apr 13, 2025 Liked: Cleanliness, staff & service, amenities Very clean and great location. Staff was superb and bed was comfy. we enjoyed afternoons in the pool before getting ready for dinner and a stroll on 5th. Negative- the generator needa to be vented. Fumes come up from the basement/parking garage. We wouod definitely stay here again! ##### Memory Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Matthew Sep 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place was super clean and comfortable. I will absolutely be back! ##### Matthew Stayed 7 nights in Sep 2024 ### 10/10 Excellent #### Luis Oct 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel, beautiful and 4 minutes walking distance to 5th Avenue. Great service, delicious breakfast and very nice roof top with pool. ##### Luis Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Meredith Apr 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I've stayed at this wonderful hotel a few times now, and it never disappoints. The front desk staff is always amazing and incredibly helpful. The suites are clean, comfortable, and perfectly suited to our needs. One of the highlights is the rooftop pool—it’s absolutely lovely and offers stunning views of the city, including a partial view of the ocean. The location is also perfect—just a short walk to the beach and surrounded by fantastic restaurants and shops, only a block away from 5th Avenue. Highly recommended! ##### Meredith Stayed 10 nights in Apr 2025 ### 10/10 Excellent #### Richard Mar 13, 2025 Liked: Staff & service, amenities, property conditions & facilities Very clean. Very Safe. Walkable to 5th Ave and 38Th Street Public Beach ##### Richard Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Alfonso Jun 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great option to be close to everything. Walking distance and safe. ##### Alfonso Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Robert Jul 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Lovely staff and very nice and clean room. Indoor Parking available for free. ##### Robert Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### David Mar 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pool on the roof! ##### David Stayed 4 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Beautiful resort home to Cirque du Soleil!](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Beautiful-Resort-Home-To-Cirque-Du-Soleil.h55332530.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Hotel Quinta Santa Anita](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Quinta-Santa-Anita.h37849782.Hotel-Information) > > [Casa Mar y Sol](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Casa-Mar-Y-Sol.h38875877.Hotel-Information) > > [ Select Club at Sandos Caracol All Inclusive - Adults Only Area](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-Select-Club-Adults-Only-All-Inclusive.h4799416.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Xaman Ha Condominium by ChezPlaya](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Xaman-Ha-Condominium-By-ChezPlaya.h24989183.Hotel-Information) > > [Casa Caribe I](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Casa-Caribe-I.h38875872.Hotel-Information) > > [Sunset Fishermen Beach Resort Playa del Carmen - All inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sunset-Fishermen-Beach-Resort-Playa-Del-Carmen.h884898.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Singular Dream Beach Residences](https://www.expedia.ca/Playa-Del-Carmen-Hotels-SINGULAR-DREAM-BY-BUNIK.h77028471.Hotel-Information) > > [Casa Aruba 403n 2 Bedroom Apts by RedAwning](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Casa-Aruba-403n-2-Bedroom-Apts-By-RedAwning.h92975416.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [The Reef Playacar Beach Resort & Spa](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Select Club at Sandos Playacar All Inclusive - Adults Only Area](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-Select-Club-Adults-Only-All-Inclusive.h1802470.Hotel-Information) > > [Kaab South Beach by The Spot Rentals](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Kaab-South-Beach-By-The-Spot-Rentals.h66861818.Hotel-Information) > > [Playa del Carmen Apartment](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Playa-Del-Carmen-Apartment.h29367907.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Hotel Riu Palace Mexico - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Mexico-All-Inclusive.h487012.Hotel-Information) > > [Beach Resort, Playa Del Carmen, Mexico, Spectacular View! 333S](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Beach-Condo.h24226302.Hotel-Information) > > [Xaman Ha 3](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Xaman-Ha-3.h27690678.Hotel-Information) > > [Deluxe 2 bedroom condo at Lorena Ochoa Residences inside Corasol](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Deluxe-2-Bedroom-Condo-At-Lorena-Ochoa-Complex-Grand-Coral.h38804085.Hotel-Information) > > [Villa Estrella de Mar](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Villa-Estrella-De-Mar.h27690671.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [LYJ HOTEL](https://www.expedia.ca/Playa-Del-Carmen-Hotels-LYJ-HOTEL.h103184152.Hotel-Information) > > [Suite Playacar](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Suite-Playacar.h33902611.Hotel-Information)