Title: Hotel Autentico Vertical Playa Del Carmen - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Autentico Vertical Playa Del Carmen Guests relax under beach umbrellas or enjoy panoramic views from the rooftop retreat at this tranquil, adventurous hotel near Playa del Carmen's shores. ## Photo gallery for Hotel Autentico Vertical Playa Del Carmen ![Outdoor pool, sun loungers - Hotel Autentico Vertical Playa Del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/84000000/83360000/83357600/83357526/0b5c6110.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, down comforters, in-room safe, desk - Hotel Autentico Vertical Playa Del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/84000000/83360000/83357600/83357526/8b346a9c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel Autentico Vertical Playa Del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/84000000/83360000/83357600/83357526/4498c489.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Romantic Room | View from room - Hotel Autentico Vertical Playa Del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/84000000/83360000/83357600/83357526/36d2b400.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Hotel Autentico Vertical Playa Del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/84000000/83360000/83357600/83357526/6bce7090.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Auténtico Vertical Playa del Carmen is conveniently located near Mamitas Beach and Playa del Carmen Main Beach. Enjoy the rooftop retreat, outdoor pool, and free bike rentals. The attentive staff offers helpful service. Amenities include dry cleaning and high-speed WiFi. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Free WiFi - Air conditioning - Laundry - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=83357526&PinnedHotelID=83357526&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=83357526&PinnedHotelID=83357526&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 24 - Dec. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=83357526&PinnedHotelID=83357526&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=83357526&PinnedHotelID=83357526&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=83357526&PinnedHotelID=83357526&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=83357526&PinnedHotelID=83357526&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=83357526&PinnedHotelID=83357526&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=83357526&PinnedHotelID=83357526&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/84000000/83360000/83357600/83357526/be5b1709.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.0 Very good 4 reviews ### Highlights Air conditioning TV Pillow menu Down duvet Blackout drapes/curtains Premium bedding Rainfall showerhead Hair dryer - 194 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room ![Superior Room](https://images.trvl-media.com/lodging/84000000/83360000/83357600/83357526/e3364784.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 8.4 Very good 7 reviews ### Highlights Balcony Air conditioning TV Pillow menu Down duvet Blackout drapes/curtains Premium bedding Rainfall showerhead - 248 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Romantic Room ![Romantic Room | View from room](https://images.trvl-media.com/lodging/84000000/83360000/83357600/83357526/36d2b400.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Room ### Highlights Patio Private outdoor hot tub Air conditioning TV Pillow menu Down duvet Blackout drapes/curtains Premium bedding - 452 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room ![Premium Room](https://images.trvl-media.com/lodging/84000000/83360000/83357600/83357526/4269ddc8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 10.0 Exceptional 2 reviews ### Highlights Balcony Air conditioning TV Pillow menu Down duvet Blackout drapes/curtains Premium bedding Rainfall showerhead - 538 sq ft - Sleeps 3 - 1 King Bed and 1 Large Twin Sofa Bed ## You may also like Ad ![Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/19000000/18730000/18722800/18722766/c2b762c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Reef 28 Hotel & Spa - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Autentico-Vertical-Playa-Del-Carmen.h83357526.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Autentico-Vertical-Playa-Del-Carmen.h83357526.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63633%2C-87.06666&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XzB08eGEX4_7wIY_YmwThdFXqxM=) 10 Avenida Norte entre calle 38 y 40, 16, Playa del Carmen, ROO, 77720 #### What's nearby - Mario Villanueva Stadium Madrid \- 3 min walk \- 0.3 km - Quinta Avenida \- 5 min walk \- 0.5 km - Mamitas Beach \- 8 min walk \- 0.7 km - Playa del Carmen Main Beach \- 8 min walk \- 0.7 km - Quinta Alegría Shopping Mall \- 10 min walk \- 0.9 km #### Getting around - Cancun Intl. Airport (CUN) - 48 min drive #### Restaurants - ‪Ah Cacao Chocolate Café - ‬2 min walk - ‪Las Hijas de la Tostada - ‬2 min walk - ‪Mariskinky - ‬1 min walk - ‪La Brioche De Playa - ‬2 min walk - ‪Tacos El Cuñao - ‬2 min walk ## About this property ### Hotel Autentico Vertical Playa Del Carmen Hotel near Quinta Avenida Located close to Mamitas Beach and Playa del Carmen Main Beach, Hotel Autentico Vertical Playa Del Carmen provides a rooftop terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool along with sun loungers - Bike rentals, scooter rentals, and luggage storage - Beach umbrellas, concierge services, and outdoor furniture - Tour/ticket assistance, an elevator, and a front-desk safe - Guest reviews speak highly of the helpful staff Room features All guestrooms at Hotel Autentico Vertical Playa Del Carmen boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property. Extra conveniences in all rooms include: - Rainfall showers, hair dryers, and shampoo - 42-inch TVs with streaming services and digital channels - Wardrobes/closets, daily housekeeping, and desks ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/73000000/72620000/72614000/72613959/30370dd9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mare Condo Vacacional Luis Donaldo Colosio - Pool - Pet friendly - Free WiFi - Air conditioning 8.8 Excellent 137 reviews CA $121 CA $150 total includes taxes & fees Dec 24 - Dec 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=72613959&PinnedHotelID=72613959&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/88000000/87960000/87957700/87957661/4e912897.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Malish Hotel & Spa Luxury Edition Downtown Playa del Carmen - Pool - Hot tub - Spa - Free WiFi 8.6 Excellent 17 reviews CA $194 CA $239 total includes taxes & fees Dec 24 - Dec 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=87957661&PinnedHotelID=87957661&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2800000/2793400/2793346/6ad66374.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Colonial Playa del Carmen Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - 24/7 front desk 7.8 Good 1,289 reviews CA $45 CA $61 total includes taxes & fees Dec 24 - Dec 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=2793346&PinnedHotelID=2793346&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Things to do - Bicycle rentals - Outdoor pool - Scooter/moped rentals ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Beach umbrellas - Outdoor furniture - Picnic area - Pool loungers - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Pillow menu - Premium bedding ### Bathroom - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch TV with digital channels - Streaming services ### Food and drink - Champagne service - Espresso maker ### More - Air conditioning - Desk - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - Mobile key entry - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from April 4 2025 to December 31 2026 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 1500 per accommodation, per stay - Service fee: MXN 60 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number VS220427BS0 ## Frequently asked questions ### Does Hotel Autentico Vertical Playa Del Carmen have a pool? ### Is Hotel Autentico Vertical Playa Del Carmen pet-friendly? ### How much is parking? ### What time is check-in at Hotel Autentico Vertical Playa Del Carmen? ### What time is check-out at Hotel Autentico Vertical Playa Del Carmen? ### Where is Hotel Autentico Vertical Playa Del Carmen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Autentico Vertical Playa Del Carmen Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Amenities ### 9.4 Staff & service ### 9.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 137 8 - Good 49 6 - Okay 12 4 - Poor 8 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Joshua Jan 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice little hotel. Great area ##### Joshua Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### LaKeeda Nov 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful choice and will stay again ##### LaKeeda Stayed 1 night in Nov 2024 ### 8/10 Good #### Catherine Apr 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great spot great hotel no hot water. ##### Catherine Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Roger L. Feb 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, clean rooms and conveniently located. Great stay ##### Roger L. Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### Ricardo Feb 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property, great location. ##### Ricardo Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Carmita Apr 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Awesome property, Cool artwork and staff. What a great stay! ☺️ ##### Carmita Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Benny Apr 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff was so nice!!! Really great stay ##### Benny Stayed 8 nights in Feb 2024 ### 10/10 Excellent #### Julie Jan 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Awesome stay ##### Julie Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Kenton Mar 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great little hotel. We loved the roof top pool area and the convenient location . ##### Kenton Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Ivan Apr 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great place for the price!! ##### Ivan Stayed 1 night in Apr 2024 ### 8/10 Good #### Suha Feb 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, helpful staff and clean ##### Suha Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Jeff Mar 12, 2023 Wonderful place. ##### Jeff ### 10/10 Excellent #### Roman Jan 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent service, room ##### Roman Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Andres Arturo Oct 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities A little hidden gem in Playa del Carmen great rooms and locations staff super friendly ##### Andres Arturo Stayed 1 night in Oct 2023 ### 8/10 Good #### gabriela Feb 26, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel with very friendly stuff 😊 ##### gabriela Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Ricardo Aug 7, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, great property, good amenities, good service. ##### Ricardo Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Chazz Aug 1, 2023 Liked: Amenities, property conditions & facilities Definitely will stay again.. Great customer service and place is really nice and unique. ##### Chazz Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### John Feb 19, 2023 Liked: Staff & service, amenities, property conditions & facilities Nice design, location and value. ##### John Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Julee Feb 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable, clean room Comfortable, clean room. Will use again when we are in town. ##### Julee Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Verified traveller May 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Increíble experience nice hotel ##### Verified traveller Stayed 2 nights in May 2023 ### 10/10 Excellent #### Tony Apr 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Not a big hotel but very friendly. Very convenient, well located Safe hotel with personnel available 24h a day. Will go back ##### Tony Stayed 7 nights in Mar 2024 ### 10/10 Excellent #### Isis Feb 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities staff very friendly, the room was clean. definitely recommended. Will stay there again ##### Isis Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Robert Feb 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location Professional service Secure ##### Robert Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Vickie Mar 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great staff! ##### Vickie Stayed 6 nights in Mar 2023 ### 10/10 Excellent #### Robert Jan 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s rare I rate any hotel, but this property is the exception Staff was awesome, great location and amenities were perfect ##### Robert ## Expedia's Latest Trends ### Hotels > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - 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