Title: Terrasse Hotel Playa del Carmen - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Terrasse Hotel Playa del Carmen Art Deco hotel with a rooftop terrace and spa services ![Rooftop terrace](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/0da5dda6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/16b02244.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/7fb526e3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room, 2 Double Beds | View from room](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/2c92eb63.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/34de51da.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Terrasse Hotel Playa del Carmen welcomes visitors with its rooftop terrace, restaurant and spa services. Guests appreciate the helpful multilingual staff, in-room WiFi and beach towels for trips to nearby Punta Esmeralda Beach, which previous visitors particularly recommend. 8.8 Excellent ## Popular amenities - Spa - 24/7 front desk - Housekeeping - Pool - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Deluxe Double Room, 2 Double Beds | View from room](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/2c92eb63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 2 Double Beds 10.0 Exceptional 2 reviews ### Highlights Air conditioning Smart TV Renovated in 2020 Blackout drapes/curtains Premium bedding Down duvet Private bathroom Hair dryer - 237 sq ft - City view - Sleeps 4 - 2 Double Beds ![Deluxe Double Room, 1 Queen Bed | View from room](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/4edd620b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Queen Bed 8.4 Very good 8 reviews ### Highlights Air conditioning Smart TV Renovated in 2020 Blackout drapes/curtains Premium bedding Down duvet Private bathroom Hair dryer - 188 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Deluxe Double Room, 1 King Bed | View from room](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/54199caf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed 7.0 Good 2 reviews ### Highlights Air conditioning Smart TV Renovated in 2020 Blackout drapes/curtains Premium bedding Down duvet Private bathroom Hair dryer - 237 sq ft - City view - Sleeps 2 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/a2834244.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room, 2 Double Beds ### Highlights Balcony Air conditioning Smart TV Renovated in 2020 Blackout drapes/curtains Premium bedding Down duvet Private bathroom - 237 sq ft - City view - Sleeps 4 - 2 Double Beds ![Premium Double Room, 1 King Bed](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/e749bb8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room, 1 King Bed 7.4 Good 3 reviews ### Highlights Balcony Air conditioning Smart TV Renovated in 2020 Blackout drapes/curtains Premium bedding Down duvet Private bathroom - 237 sq ft - City view - Sleeps 2 - 1 King Bed ## You may also like Ad ![On the beach, white sand, beach cabanas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/98000000/97870000/97861600/97861543/9c71f756_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Riviera Maya EDITION At Kanai Maroma - Pool - Hot tub - Spa - Pet-friendly 9.8 Exceptional 82 reviews CA $591 CA $814 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Riviera-Maya-EDITION-At-Kanai.h97861543.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9c8984c5-59bb-4912-a7bd-9bc79bdd8510&top_cur=CAD) Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9070000/9062500/9062475/e6380dbf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Downtown Playa del Carmen - Pool - All-inclusive - Spa - Parking included 9.8 Exceptional 34 reviews CA $466 CA $569 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information?chkin=2025-11-8&chkout=2025-11-9&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9c8984c5-59bb-4912-a7bd-9bc79bdd8510&top_cur=CAD) Ad ![View from property](https://images.trvl-media.com/lodging/8000000/7740000/7731300/7731297/d3669ea2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Platinum Yucatan Princess Adults Only - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 2,943 reviews CA $365 CA $365 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Platinum-Yucatan-Princess-Adults-Only-All-Inclusive.h7731297.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9c8984c5-59bb-4912-a7bd-9bc79bdd8510&top_cur=CAD) Ad ![Ocean Studio with Plunge Pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70890000/70882500/70882476/0943f1d6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Etéreo, Auberge Collection Maroma - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Terrasse-Hotel-Playa-Del-Carmen.h60024533.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Terrasse-Hotel-Playa-Del-Carmen.h60024533.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.64067%2C-87.06363&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8MCF4-iBk7LYGdGFiHptg9_wCq4=) Avenida 10 entre calle 56 y 58, Playa del Carmen, QROO, 77710 #### What's nearby - Mamitas Beach - 8 min walk - 0.7 km - Playa del Carmen Main Beach - 11 min walk - 1.0 km - Quinta Avenida - 14 min walk - 1.2 km - Gran Coyote Golf - 6 min drive - 4.3 km - Punta Esmeralda Beach - 8 min drive - 1.4 km #### Getting around - Cancun Intl. Airport (CUN) - 50 min drive #### Restaurants - ‪Pizza Italia - ‬6 min walk - ‪Quinta Parilla - ‬5 min walk - ‪Que Huevos - ‬4 min walk - ‪Tropical Tacos - ‬3 min walk - ‪El Calambrillo - ‬4 min walk ## About this property ### Terrasse Hotel Playa del Carmen Hotel remodeled in 2020 and located near Punta Esmeralda Beach Located close to Playa 88 and Gran Coyote Golf, Terrasse Hotel Playa del Carmen provides a rooftop terrace. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool along with sun loungers - A roundtrip airport shuttle (surcharge), luggage storage, and multilingual staff - Beach towels, tour/ticket assistance, and a water dispenser - Coffee/tea in the lobby, outdoor furniture, and a 24-hour front desk - Guest reviews say great things about the helpful staff Room features All guestrooms at Terrasse Hotel Playa del Carmen boast thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Extra amenities include: - Bathrooms with showers and hair dryers - 55-inch Smart TVs with Netflix, streaming services, and digital channels - Wardrobes/closets, daily housekeeping, and desks ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,577 reviews CA $46 CA $60 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/73000000/72930000/72927000/72926985/d0f0a2fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Balkón Boutique Hotel Luis Donaldo Colosio - Pool - Free WiFi - Air conditioning - Housekeeping 8.6 Excellent 72 reviews CA $54 CA $70 total includes taxes & fees Dec 1 - 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Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,000 reviews CA $102 CA $131 total includes taxes & fees Nov 18 - Nov 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Suite | Private kitchen](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/8e42f677.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Kaoba Hotel & Suites Playa del Carmen - Pool - Breakfast included - Spa - Pet-friendly 8.6 Excellent 801 reviews CA $54 CA $70 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/78000000/77030000/77028500/77028471/dd919567.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Singular Dream Beach Residences Zazil-ha - Pool - Free WiFi - Air conditioning - Laundry 8.6 Excellent 636 reviews CA $61 CA $78 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=77028471&PinnedHotelID=77028471&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/2dd64158.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Playa del Carmen Playacar - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,055 reviews CA $102 CA $131 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=70558507&PinnedHotelID=70558507&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Roundtrip airport shuttle (surcharge) ### Food and drink - Coffee and tea in common areas ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Shared microwave - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Beach loungers - Beach towels - Outdoor furniture - Pool loungers - Rooftop terrace ### Spa - Deep-tissue massages - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in public areas - Elevator - Smooth flooring in public areas - Tile flooring in public areas - Well-lit path to entrance - Wheelchair-accessible path to elevator ### More - 1 building - 6 floors - Art Deco architecture - Communal living room - Designated smoking areas - Renovated entire property - December 2020 ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch smart TV with digital channels - Netflix - Streaming services ### Food and drink - Minibar ### More - Air conditioning - Desk - Iron/ironing board on request - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Terrasse Hotel Spa Terrasse Del Carmen Del Carmen Terrasse Hotel Playa del Carmen Hotel Terrasse Hotel Playa del Carmen Playa del Carmen Terrasse Hotel Playa del Carmen Hotel Playa del Carmen ## Frequently asked questions ### Does Terrasse Hotel Playa del Carmen have a pool? > Yes, this property has an outdoor pool. ### Is Terrasse Hotel Playa del Carmen pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Terrasse Hotel Playa del Carmen? > This hotel doesn't offer parking. ### What time is check-in at Terrasse Hotel Playa del Carmen? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Terrasse Hotel Playa del Carmen? > Check-out is at noon. ### Does Terrasse Hotel Playa del Carmen provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Terrasse Hotel Playa del Carmen located? > Located in Luis Donaldo Colosio, this hotel is within 1 mi (2 km) of Playa 88 and Punta Esmeralda Beach. Gran Coyote Golf and Playa Xcalacoco are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. 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