[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Phantom Suites Relax by the pool or take a short stroll to nearby beaches. Enjoy seamless support from attentive staff. ![Terrace/patio](https://images.trvl-media.com/lodging/83000000/82970000/82962500/82962433/5bbba1a3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/83000000/82970000/82962500/82962433/da7a6bfe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Master Suite | Bathroom](https://images.trvl-media.com/lodging/83000000/82970000/82962500/82962433/7c40d4a8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite Doble | Private kitchen](https://images.trvl-media.com/lodging/83000000/82970000/82962500/82962433/1cfe6d28.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/83000000/82970000/82962500/82962433/b70a40ac.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ah Xok Suites is a haven near Mamitas Beach and Playa del Carmen Main Beach, offering an outdoor pool, in-room WiFi, and luggage storage. Unwind with local meal delivery service or seek assistance from the helpful staff at the 24-hour front desk. VIP Access 9.2 Wonderful ## Popular amenities - Breakfast available - 24/7 front desk - Pool - Kitchen - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or higher - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=82962433&PinnedHotelID=82962433&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=82962433&PinnedHotelID=82962433&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 6 - Oct. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=82962433&PinnedHotelID=82962433&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=82962433&PinnedHotelID=82962433&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=82962433&PinnedHotelID=82962433&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=82962433&PinnedHotelID=82962433&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=82962433&PinnedHotelID=82962433&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=82962433&PinnedHotelID=82962433&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Suite King](https://images.trvl-media.com/lodging/83000000/82970000/82962500/82962433/7890a7ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite King 10.0 Exceptional 1 review ### Highlights Soundproofed Kitchen Mini-fridge Flat-screen TV Blackout drapes/curtains Private bathroom Microwave Stovetop - Sleeps 2 - 1 King Bed ![Master Suite | Living area](https://images.trvl-media.com/lodging/83000000/82970000/82962500/82962433/0c20390f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite 9.4 Exceptional 3 reviews ### Highlights Soundproofed Kitchen Mini-fridge Flat-screen TV Blackout drapes/curtains Private bathroom Microwave Stovetop - Sleeps 3 - 1 King Bed and 1 Large Twin Sofa Bed ![Suite Doble](https://images.trvl-media.com/lodging/83000000/82970000/82962500/82962433/62206042.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Doble 10.0 Exceptional 1 review ### Highlights Soundproofed Kitchen Mini-fridge Flat-screen TV Blackout drapes/curtains Private bathroom Microwave Stovetop - Sleeps 4 - 2 Double Beds ## You may also like Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/b1b32fd1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - 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All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 4,285 reviews CA $263 CA $263 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=5aaeca26-1457-45a3-a135-0975a6fca05d&top_cur=CAD) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/900000/892200/892167/c228ecf5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sandos Playacar All Inclusive Playacar - Pool - Hot tub - All-inclusive - Spa 7.6 Good 1,380 reviews CA $276 CA $345 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=5aaeca26-1457-45a3-a135-0975a6fca05d&top_cur=CAD) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15100000/15100000/15099903/3d249464_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ocean Riviera Paradise All Inclusive Playa del Carmen - 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Adults Only Area Corasol - Pool - Hot tub - Breakfast included - All-inclusive 7.6 Good 900 reviews CA $226 CA $284 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-Select-Club-Adults-Only-All-Inclusive.h4799416.Hotel-Information?chkin=2025-10-10&chkout=2025-10-11&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=5aaeca26-1457-45a3-a135-0975a6fca05d&top_cur=CAD) Ad ![Ocean Studio with Plunge Pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70890000/70882500/70882476/726de507_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Etéreo, Auberge Collection Maroma - Pool - Spa - Pet-friendly - Kids pool 9.6 Exceptional 37 reviews CA $731 CA $1,006 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Etereo-Auberge-Resorts-Collection.h70882476.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=5aaeca26-1457-45a3-a135-0975a6fca05d&top_cur=CAD) Ad ![2 outdoor pools, open 7:00 AM to 6:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/65000000/64870000/64860600/64860557/b86ab2c8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mvngata Beach Hotel Playa del Carmen - On private beach - Pool - Spa - Pet-friendly 9.6 Exceptional 210 reviews CA $299 CA $371 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Mvngata-Boutique-Hotel.h64860557.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=5aaeca26-1457-45a3-a135-0975a6fca05d&top_cur=CAD) Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/3b6ecf2c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,486 reviews CA $375 CA $375 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information?chkin=2025-10-7&chkout=2025-10-8&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=5aaeca26-1457-45a3-a135-0975a6fca05d&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Ah-Xok-Suites.h82962433.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Ah-Xok-Suites.h82962433.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63732%2C-87.06459&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=iFTTfT1JistuuWfAg-l-8vcwX14=) Calle 44 entre 5A Avenida y 1A Avenida, Zazil-ha, Playa del Carmen, QROO, 77720 #### What's nearby - Mamitas Beach - 6 min walk - 0.6 km - Playa del Carmen Main Beach - 8 min walk - 0.7 km - Quinta Avenida - 8 min walk - 0.7 km - Playa del Carmen Maritime Terminal - 4 min drive - 2.9 km - Punta Esmeralda Beach - 6 min drive - 1.8 km #### Getting around - Cancun Intl. Airport (CUN) - 48 min drive #### Restaurants - ‪San Lucho Mezcaleria - ‬1 min walk - ‪Colectivo Mexicano Cervecero - ‬1 min walk - ‪De Local - ‬1 min walk - ‪Quinta Parilla - ‬1 min walk - ‪Pizza Italia - ‬1 min walk ## About this property ### Phantom Suites Hotel near Quinta Avenida Close to Mamitas Beach and Playa del Carmen Main Beach, Phantom Suites has plenty to offer. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool - Full breakfast (surcharge), smoke-free premises, and a 24-hour front desk - An elevator, tour/ticket assistance, and luggage storage - Local meal delivery service - Guest reviews speak highly of the helpful staff Room features All guestrooms at Phantom Suites have amenities such as free WiFi, safes, and sound-insulated walls. Extra amenities include: - Kitchens with mini fridges, microwaves, and blenders - Griddles, stovetops, and cookware/dishes/utensils ## Similar properties ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/2dd64158.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Playa del Carmen Playacar - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,018 reviews CA $87 CA $113 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=70558507&PinnedHotelID=70558507&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/3a2c09a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,005 reviews CA $83 CA $107 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,516 reviews CA $44 CA $57 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/ad068bab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Playa Del Carmen Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 536 reviews CA $134 CA $166 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=89275698&PinnedHotelID=89275698&HadPinnedHotel=true®ionId=-1&adults=2) ![Sundeck](https://images.trvl-media.com/lodging/58000000/57170000/57165500/57165482/ddf6a2e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sole Suites Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Air conditioning 8.2 Very good 183 reviews CA $60 CA $77 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=57165482&PinnedHotelID=57165482&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/49000000/48890000/48886100/48886018/18fc70d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meliora By Bunik Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Laundry 9.4 Exceptional 940 reviews CA $55 CA $71 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=48886018&PinnedHotelID=48886018&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/668a9e0a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Centric Playa del Carmen - Downtown House & Beach House Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 142 reviews CA $162 CA $260 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=11620473&PinnedHotelID=11620473&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, white sand](https://images.trvl-media.com/lodging/16000000/15720000/15711400/15711343/53bc2416.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Playa del Carmen Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,003 reviews CA $114 CA $145 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=15711343&PinnedHotelID=15711343&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/c2b762c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,176 reviews CA $127 CA $178 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=18722766&PinnedHotelID=18722766&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/f3c96aff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,001 reviews CA $96 CA $120 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=29380961&PinnedHotelID=29380961&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Daily full breakfast available 7:00 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children ### Things to do - Outdoor pool ### Family friendly - In-room kitchen - In-room microwave - Mini-fridge - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Tour and ticket assistance ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Well-lit path to entrance ### More - 3 floors - Built in 2021 - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Blender - Cookware, dishware, and utensils - Griddle - Kitchen - Meal delivery service - Microwave - Mini-fridge - Restaurant dining guides - Stovetop ### More - Desk - Iron/ironing board on request - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately MXN 150 for adults and MXN 150 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Ah Xok Suites Phantom Suites Hotel Phantom Suites Playa del Carmen Phantom Suites Hotel Playa del Carmen ## Frequently asked questions ### Does Phantom Suites have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Phantom Suites? > As of Oct 5, 2025, prices found for a 1-night stay for 2 adults at Phantom Suites on Nov 4, 2025 start from CA $98.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ah-Xok-Suites.h82962433.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Phantom Suites pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Phantom Suites? > This hotel doesn't offer parking. ### What time is check-in at Phantom Suites? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Phantom Suites? > Check-out is at noon. ### Where is Phantom Suites located? > Located in Zazil-ha, this hotel is within a 10-minute walk of Mamitas Beach, Playa del Carmen Main Beach, and Quinta Avenida. Super Chedraui Selecto Avenida 10 and Mario Villanueva Stadium Madrid are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Phantom Suites Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 48 8 - Good 9 6 - Okay 5 4 - Poor 0 2 - Terrible 3 ### 9.4/10 Cleanliness ### 9.8/10 Staff & service ### 9.4/10 Amenities ### 9.4/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Georgia Jan 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Geweldig verblijf gehad! ##### Georgia Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Tina Marie Mar 19, 2025 Liked: Amenities, property conditions & facilities Beautiful and very clean and felt very safe!!! Staff was amazing!!! Would definitely recommend and will be staying here again.. ##### Tina Marie Stayed 8 nights in Mar 2025 ### 10/10 Excellent #### Eric May 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hermoso hotel con todas las comodidades. La verdad todo estuvo muy bien, a pesar del ruido de la Quinta Avenida todo muy tanquilo. Cuentan con un servicio de desayuno excelente, te preparan todo en el momento. Excelente ubicación. 100% recomendado. ##### Eric Stayed 4 nights in May 2025 ### 8/10 Good #### Julia Mar 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location was excellent . Easy to access and walk 5th. Easy to walk to the beach. The bar on the corner had some excellent music . Breakfast was a nice option . ##### Julia Stayed 8 nights in Feb 2025 ### 8/10 Good #### Angela Mar 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location, staff and cleanliness of this property was excellent! The only complaint that myself and my party had was the mattress and futon was absolutely terrible, both were very hard and difficult to sleep on. Despite that, we were all very pleased with this place and will be back. ##### Angela Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Toby Dec 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities We had a great experience. Clean rooms, friendly staff. Fast Wi-Fi. ##### Toby Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Callie Mar 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved how close the hotel is to 5th ave. The staff is great and very helpful! Being on the quiet side of 5th ave was a plus! Everything is in walking distance. Will definitely come back in the future!! ##### Callie Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Nakayla Mar 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities loved this property and the location was awesome the staff was outstanding as well so polite and informative.Overall no complaints the only thing was not enough towels and i wasnt the biggest fan of the bathroom shower door the ledge was uneven causing the floor to get wet even with a shower mat ##### Nakayla Stayed 8 nights in Mar 2025 ### 10/10 Excellent #### robert Jan 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great price really close to the ocean in fifth Avenue ##### robert Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### jennifer Jan 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent 10 stars! I stayed in many places in Playa and this was my absolute favorite. Fernanda, Armando and the other lady I forgot her name gave exceptional service. The best part is the location. Right on 5th avenue and walking distance to everything cool. When I return to Playa there’s no question about where I’ll be staying! ##### jennifer Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Darcy Feb 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hidden Gem A hidden gem in the less busy section off right off Fifth avenue but a close walk to everything. A little loud from the bar around the corner on 5th avenue but I imagine a huge improvement over any other place near 5 minutes from the beach. Looks exactly like the pictures. ##### Darcy Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### robert Dec 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very spacious, modern but rustic feel. Kitchenette was a plus. Will start here again! ##### robert Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Ali Feb 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff, very helpful and friendly ##### Ali Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### Judge Feb 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Holiday playa del carmen Staff was friendly and courteous. Great location close to the beach. ##### Judge Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### Allie Feb 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was amazing! Everyone was so polite and kind. The room was very large and very clean. The location is perfect for tourists that want to be near 5th Ave. If you are a light sleeper, be aware there is a bar nearby that does live music most nights. It stopped by 12 at the latest. I personally loved hearing them sing and didn’t mind the noise but that is something to be aware of! ##### Allie Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### N Jan 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A smaller apartment type hotel. A very nice option near 5th Ave and walkable to shops, dining and the beach. The rooms are comfortable and well maintained. The staff were friendly and helpful. We had a couple hiccups and the staff was efficient about resolving the issue. Depending on the room, you may hear street notice of barking dog but it’s wasn’t a major concern. All in all - enjoyed our stay and would definitely return. ##### N Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Angie Dec 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recommend! A great hotel in a nice location just off of 5th ave where all the restaurants and shopping is. A nice rooftop area with a pool. The staff was always friendly and available. They do have a secure front door. The room was spacious and had a balcony. There was some noise from the street. ##### Angie Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Thalia Aug 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel cuenta con una excelente ubicación, a 3 calles de la playa, a lado hay una farmacia, en contra esquina un tienda de autoservicio, sin dejar de mencionar q estás en casi esquina de la 5ta av. aunque es pequeño, es bonito y muy cómodo. ##### Thalia Stayed 5 nights in Aug 2024 ### 10/10 Excellent #### Tiffany Aug 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Location location location!!! This hotel is located perfectly on 5th ave surrounded by lots of great restaurants and bars. The hotel was very clean and everyone I encountered at the front desk was extremely nice. If you’re in Playa this hotel is a great pick!!! ##### Tiffany Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Jessica Paulina Sep 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quedé enamorada del lugar, tienen todo en excelentes condiciones, la habitación muy cómoda y bonita, es muy tranquilo. La atención por parte de los recepcionistas la verdad excelente. Sin pensarlo dos veces regresamos. Muchas gracias ##### Jessica Paulina Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Melissa Lynn Dec 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a beautiful property, especially the rooftoop terrace. The hotel is relatively quiet and is very clean. The front desk staff are amazing! They are incredibly friendly and helpful. ##### Melissa Lynn Stayed 5 nights in Dec 2023 ### 10/10 Excellent #### Norma Apr 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me encanto! Mil veces regreso! ##### Norma Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Armidas Apr 13, 2024 It the middle of shod and bars/restaurants. . Enjoyed our stay. Would return ##### Armidas Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Ivonne Jan 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Las instalaciones muy bonitas, lo unico el control de la tele no servia, lo entregamos a recepción para su arreglo y no solucionaron, hay estacionamiento pero hay que pagar parquimetro el cual cuesta 10 pesos la hora, pero todo lo demas super bien! ##### Ivonne ### 6/10 Okay #### Howard Jan 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It wasn't what I expected ##### Howard Stayed 14 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - 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