Title: Phantom Suites - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Phantom Suites Hotel with an outdoor pool, 8-minute walk to Playa del Carmen Main Beach ![Terrace/patio](https://images.trvl-media.com/lodging/83000000/82970000/82962500/82962433/5bbba1a3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite Doble | Private kitchen](https://images.trvl-media.com/lodging/83000000/82970000/82962500/82962433/1cfe6d28.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/83000000/82970000/82962500/82962433/da7a6bfe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/83000000/82970000/82962500/82962433/b70a40ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Master Suite | Bathroom](https://images.trvl-media.com/lodging/83000000/82970000/82962500/82962433/7c40d4a8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ah Xok Suites is a haven near Mamitas Beach and Playa del Carmen Main Beach, offering an outdoor pool, in-room WiFi, and luggage storage. Unwind with local meal delivery service or seek assistance from the helpful staff at the 24-hour front desk. VIP Access 9.2 Wonderful ## Popular amenities - Breakfast available - 24/7 front desk - Pool - Kitchen - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=82962433&PinnedHotelID=82962433&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=82962433&PinnedHotelID=82962433&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=82962433&PinnedHotelID=82962433&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=82962433&PinnedHotelID=82962433&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=82962433&PinnedHotelID=82962433&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=82962433&PinnedHotelID=82962433&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=82962433&PinnedHotelID=82962433&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=82962433&PinnedHotelID=82962433&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Suite King](https://images.trvl-media.com/lodging/83000000/82970000/82962500/82962433/7890a7ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite King 10.0 Exceptional 1 review ### Highlights Soundproofed Kitchen Mini-fridge Flat-screen TV Blackout drapes/curtains Private bathroom Microwave Local meal delivery service - Sleeps 2 - 1 King Bed ![Master Suite | Living area](https://images.trvl-media.com/lodging/83000000/82970000/82962500/82962433/0c20390f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite 9.4 Exceptional 3 reviews ### Highlights Soundproofed Kitchen Mini-fridge Flat-screen TV Blackout drapes/curtains Private bathroom Microwave Local meal delivery service - Sleeps 3 - 1 King Bed and 1 Large Twin Sofa Bed ![Suite Doble](https://images.trvl-media.com/lodging/83000000/82970000/82962500/82962433/62206042.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Doble 10.0 Exceptional 1 review ### Highlights Soundproofed Kitchen Mini-fridge Flat-screen TV Blackout drapes/curtains Private bathroom Microwave Local meal delivery service - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Exterior detail](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/30000000/29390000/29381000/29380961/df031de4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,007 reviews CA $107 CA $134 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Holiday-Inn-Express-And-Suites-Playa-Del-Carmen.h29380961.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=db7ade8e-e5e9-4988-a4d0-679a33839800&top_cur=CAD) Ad ![Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/38000000/37040000/37033500/37033467/470bdd93_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Serenity Hotel Boutique by Alsol Downtown Playa del Carmen - Pool - Pet-friendly - Restaurant - Air conditioning 9.0 Wonderful 486 reviews CA $98 CA $122 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Serenity-Hotel-Boutique.h37033467.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=db7ade8e-e5e9-4988-a4d0-679a33839800&top_cur=CAD) Ad ![On the beach, white sand, beach cabanas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/98000000/97870000/97861600/97861543/9c71f756_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Riviera Maya EDITION At Kanai Maroma - Pool - Hot tub - Spa - Pet-friendly 9.8 Exceptional 83 reviews CA $638 CA $877 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Riviera-Maya-EDITION-At-Kanai.h97861543.Hotel-Information?chkin=2025-12-17&chkout=2025-12-18&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=db7ade8e-e5e9-4988-a4d0-679a33839800&top_cur=CAD) Ad ![2 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89280000/89275700/89275698/ba7e6331_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aloft Playa Del Carmen Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 559 reviews CA $113 CA $141 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Aloft-Playa-Del-Carmen.h89275698.Hotel-Information?chkin=2025-11-29&chkout=2025-11-30&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=db7ade8e-e5e9-4988-a4d0-679a33839800&top_cur=CAD) Ad ![2 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15720000/15711400/15711343/cbc37bb5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Playa del Carmen Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,000 reviews CA $122 CA $153 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Fiesta-Inn-Playa-Del-Carmen.h15711343.Hotel-Information?chkin=2025-12-20&chkout=2025-12-21&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=db7ade8e-e5e9-4988-a4d0-679a33839800&top_cur=CAD) Ad ![Sundeck](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/19000000/18960000/18953400/18953301/6d15bfa3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Grand Fifty Suites Luis Donaldo Colosio - Pool - Kitchen - Free WiFi - Air conditioning 8.8 Excellent 802 reviews CA $93 CA $117 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Grand-Fifty-Suites.h18953301.Hotel-Information?chkin=2025-11-22&chkout=2025-11-23&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=db7ade8e-e5e9-4988-a4d0-679a33839800&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/8000000/7840000/7833200/7833194/d9f248af_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sahara Hotel Downtown Playa del Carmen - Pool - Parking included - Free WiFi - Air conditioning 7.6 Good 214 reviews CA $52 CA $67 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sahara-Hotel.h7833194.Hotel-Information?chkin=2025-11-24&chkout=2025-11-25&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=db7ade8e-e5e9-4988-a4d0-679a33839800&top_cur=CAD) Ad ![Ocean Studio with Plunge Pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70890000/70882500/70882476/726de507_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Etéreo, Auberge Collection Maroma - Pool - Spa - Pet-friendly - Kids pool 9.6 Exceptional 38 reviews CA $1,243 CA $1,715 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Etereo-Auberge-Resorts-Collection.h70882476.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=db7ade8e-e5e9-4988-a4d0-679a33839800&top_cur=CAD) Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/ef53941c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Downtown Playa del Carmen - Pool - All-inclusive - Spa - Parking included 9.6 Exceptional 60 reviews CA $522 CA $636 total includes taxes & fees Dec 12 - Dec 13 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information?chkin=2025-12-12&chkout=2025-12-13&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=db7ade8e-e5e9-4988-a4d0-679a33839800&top_cur=CAD) Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/2dd64158.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn by Marriott Playa del Carmen Playacar - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,058 reviews CA $118 CA $151 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Residence-Inn-By-Marriott-Playa-Del-Carmen.h70558507.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=db7ade8e-e5e9-4988-a4d0-679a33839800&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Ah-Xok-Suites.h82962433.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Ah-Xok-Suites.h82962433.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63732%2C-87.06459&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=iFTTfT1JistuuWfAg-l-8vcwX14=) Calle 44 entre 5A Avenida y 1A Avenida, Zazil-ha, Playa del Carmen, QROO, 77720 #### What's nearby - Mamitas Beach - 6 min walk - 0.6 km - Mario Villanueva Stadium Madrid - 6 min walk - 0.6 km - Playa del Carmen Main Beach - 8 min walk - 0.7 km - Quinta Avenida - 8 min walk - 0.7 km - Quinta Alegría Shopping Mall - 13 min walk - 1.1 km #### Getting around - Cancun Intl. Airport (CUN) - 48 min drive #### Restaurants - ‪Pizza Italia - ‬1 min walk - ‪San Lucho Mezcaleria - ‬1 min walk - ‪De Local - ‬1 min walk - ‪El Calambrillo - ‬1 min walk - ‪Colectivo Mexicano Cervecero - ‬1 min walk ## About this property ### Phantom Suites Hotel near Quinta Avenida Close to Mamitas Beach and Playa del Carmen Main Beach, Phantom Suites has plenty to offer. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool - Full breakfast (surcharge), local meal delivery service, and a 24-hour front desk - Luggage storage, an elevator, and smoke-free premises - Tour/ticket assistance - Guest reviews speak highly of the helpful staff Room features All guestrooms at Phantom Suites have amenities such as free WiFi, safes, and sound-insulated walls. Extra amenities include: - Kitchens with mini fridges, microwaves, and blenders - Griddles, stovetops, and cookware/dishes/utensils ## Similar properties ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/2dd64158.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Playa del Carmen Playacar - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,058 reviews CA $118 CA $151 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=70558507&PinnedHotelID=70558507&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/3a2c09a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,012 reviews CA $106 CA $134 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/16000000/15720000/15711400/15711343/4b5f67f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Playa del Carmen Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,000 reviews CA $122 CA $153 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=15711343&PinnedHotelID=15711343&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/f3c96aff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,007 reviews CA $107 CA $134 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=29380961&PinnedHotelID=29380961&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/ad068bab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Playa Del Carmen Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 559 reviews CA $113 CA $141 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=89275698&PinnedHotelID=89275698&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,612 reviews CA $45 CA $58 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/10000000/9800000/9794300/9794206/3ff2fdd0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta Margarita, Boho Chic Hotel Downtown Playa del Carmen - Pool - Breakfast included - Free WiFi - Air conditioning 9.0 Wonderful 604 reviews CA $60 CA $77 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=9794206&PinnedHotelID=9794206&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/38000000/37040000/37033500/37033467/4bda2aff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Serenity Hotel Boutique by Alsol Downtown Playa del Carmen - Pool - Pet-friendly - Restaurant - Air conditioning 9.0 Wonderful 486 reviews CA $98 CA $122 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=37033467&PinnedHotelID=37033467&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696083/56f29e39.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riviera Maya Suites Downtown Playa del Carmen - Pool - Pet-friendly - Kids pool - Parking included 9.4 Exceptional 430 reviews CA $105 CA $131 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=1696083&PinnedHotelID=1696083&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard King | Balcony view](https://images.trvl-media.com/lodging/1000000/900000/899200/899112/2e9ad181.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riviera del Sol Downtown Playa del Carmen - Pool - Kids pool - Free WiFi - Restaurant 9.0 Wonderful 878 reviews CA $86 CA $107 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=899112&PinnedHotelID=899112&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Daily full breakfast available 7:00 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children ### Things to do - Outdoor pool ### Family friendly - In-room kitchen - In-room microwave - Mini-fridge - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Tour and ticket assistance ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Well-lit path to entrance ### More - 3 floors - Built in 2021 - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Blender - Cookware, dishware, and utensils - Griddle - Kitchen - Meal delivery service - Microwave - Mini-fridge - Restaurant dining guides - Stovetop ### More - Desk - Iron/ironing board on request - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately MXN 150 for adults and MXN 150 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Ah Xok Suites Phantom Suites Hotel Phantom Suites Playa del Carmen Phantom Suites Hotel Playa del Carmen ## Frequently asked questions ### Does Phantom Suites have a pool? > Yes, this property has an outdoor pool. ### Is Phantom Suites pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > This hotel doesn't offer parking. ### What time is check-in at Phantom Suites? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Phantom Suites? > Check-out is at noon. ### Where is Phantom Suites located? > Located in Zazil-ha, this hotel is within a 10-minute walk of Mamitas Beach, Playa del Carmen Main Beach, and Quinta Avenida. Super Chedraui Selecto Avenida 10 and Mario Villanueva Stadium Madrid are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Iberostar Waves Quetzal - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Quetzal-All-Inclusive.h428594.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Maroma-Beach-Riviera-Cancun-Adults-Only-All-Inclusive.h1862827.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [BEAUTIFUL 5 STAR GRAND MAYAN 2 Bedroom Suite comes with a most beautiful resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BEAUTIFUL-5-STAR-GRAND-MAYAN-2-Bedroom-Suite-Comes-With-A-Most-Beautiful-Resort.h27240909.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Hotel Riu Palace Mexico - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Mexico-All-Inclusive.h487012.Hotel-Information)