Title: Phantom Suites Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Phantom Suites Relax by the pool or take a short stroll to nearby beaches. Enjoy seamless support from attentive staff. ## Photo gallery for Phantom Suites ![Terrace/patio - Phantom Suites (Playa del Carmen)](https://images.trvl-media.com/lodging/83000000/82970000/82962500/82962433/5bbba1a3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/cbcc6cfd-6950-4243-9493-cb307e186f3a-thumbnail.jpg?impolicy=resizecrop&rw=1728) ![Outdoor pool - Phantom Suites (Playa del Carmen)](https://images.trvl-media.com/lodging/83000000/82970000/82962500/82962433/b70a40ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Master Suite | Bathroom - Phantom Suites (Playa del Carmen)](https://images.trvl-media.com/lodging/83000000/82970000/82962500/82962433/7c40d4a8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite Doble | Private kitchen - Phantom Suites (Playa del Carmen)](https://images.trvl-media.com/lodging/83000000/82970000/82962500/82962433/1cfe6d28.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ah Xok Suites is a haven near Mamitas Beach and Playa del Carmen Main Beach, offering an outdoor pool, in-room WiFi, and luggage storage. Unwind with local meal delivery service or seek assistance from the helpful staff at the 24-hour front desk. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Free WiFi - Breakfast available - Kitchen VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 6 - Jan. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=82962433&PinnedHotelID=82962433&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=82962433&PinnedHotelID=82962433&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 7 - Jan. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=82962433&PinnedHotelID=82962433&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=82962433&PinnedHotelID=82962433&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=82962433&PinnedHotelID=82962433&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=82962433&PinnedHotelID=82962433&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=82962433&PinnedHotelID=82962433&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=82962433&PinnedHotelID=82962433&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Suite King ![Suite King](https://images.trvl-media.com/lodging/83000000/82970000/82962500/82962433/7890a7ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite King 10.0 Exceptional 1 review ### Highlights Soundproofed Kitchen Mini-fridge Flat-screen TV Blackout drapes/curtains Private bathroom Microwave Stovetop - Sleeps 2 - 1 King Bed ### View all photos for Master Suite ![Master Suite | Living area](https://images.trvl-media.com/lodging/83000000/82970000/82962500/82962433/0c20390f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite 9.0 Wonderful 4 reviews ### Highlights Soundproofed Kitchen Mini-fridge Flat-screen TV Blackout drapes/curtains Private bathroom Microwave Stovetop - Sleeps 3 - 1 King Bed and 1 Large Twin Sofa Bed ### View all photos for Suite Doble ![Suite Doble](https://images.trvl-media.com/lodging/83000000/82970000/82962500/82962433/62206042.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Doble 10.0 Exceptional 1 review ### Highlights Soundproofed Kitchen Mini-fridge Flat-screen TV Blackout drapes/curtains Private bathroom Microwave Stovetop - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19140000/19138900/19138867/52fe08ca_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - 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Luxury Adults Only - All Suites Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,221 reviews CA $187 CA $254 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information?chkin=2026-1-19&chkout=2026-1-20&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=e6a4d4cb-ff2a-44c8-9995-08043b43d360&top_cur=CAD) Ad ![2 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89280000/89275700/89275698/ba7e6331_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aloft Playa Del Carmen Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Restaurant 9.0 Wonderful 595 reviews CA $143 CA $177 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Aloft-Playa-Del-Carmen.h89275698.Hotel-Information?chkin=2026-1-19&chkout=2026-1-20&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=e6a4d4cb-ff2a-44c8-9995-08043b43d360&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/8000000/7840000/7833200/7833194/d9f248af_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sahara Hotel Downtown Playa del Carmen - 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Pool - Spa - Kids pool - Parking included 9.8 Exceptional 389 reviews CA $1,599 CA $2,182 total includes taxes & fees Jan 14 - Jan 15 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Rosewood-Mayakoba.h1773497.Hotel-Information?chkin=2026-1-14&chkout=2026-1-15&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=e6a4d4cb-ff2a-44c8-9995-08043b43d360&top_cur=CAD) Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4310000/4308800/4308703/269bdd84_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Luis Donaldo Colosio - Pool - Hot tub - Breakfast included - All-inclusive 8.6 Excellent 1,017 reviews CA $659 CA $805 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information?chkin=2026-1-29&chkout=2026-1-30&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=e6a4d4cb-ff2a-44c8-9995-08043b43d360&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Ah-Xok-Suites.h82962433.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Ah-Xok-Suites.h82962433.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63732%2C-87.06459&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=iFTTfT1JistuuWfAg-l-8vcwX14=) Calle 44 entre 5A Avenida y 1A Avenida, Zazil-ha, Playa del Carmen, QROO, 77720 #### What's nearby - Mamitas Beach \- 6 min walk \- 0.6 km - Mario Villanueva Stadium Madrid \- 6 min walk \- 0.6 km - Playa del Carmen Main Beach \- 8 min walk \- 0.7 km - Quinta Avenida \- 8 min walk \- 0.7 km - Quinta Alegría Shopping Mall \- 13 min walk \- 1.1 km #### Getting around - Cancun Intl. Airport (CUN) - 48 min drive #### Restaurants - ‪Pizza Italia - ‬1 min walk - ‪Colectivo Mexicano Cervecero - ‬1 min walk - ‪Que Huevos - ‬1 min walk - ‪El Arabe - ‬2 min walk - ‪Roma Spaghetti - ‬1 min walk ## About this property ### Phantom Suites Hotel near Quinta Avenida Close to Mamitas Beach and Playa del Carmen Main Beach, Phantom Suites has plenty to offer. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool - Full breakfast (surcharge), smoke-free premises, and tour/ticket assistance - Local meal delivery service, luggage storage, and an elevator - Guest reviews speak highly of the helpful staff Room features All guestrooms at Phantom Suites have amenities such as free WiFi, safes, and sound-insulated walls. Extra amenities include: - Kitchens with mini fridges, microwaves, and blenders - Griddles, stovetops, and cookware/dishes/utensils ## Similar properties ![Beach nearby](https://images.trvl-media.com/lodging/34000000/33550000/33545800/33545785/3d98bcec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charming Mexican Style Condo with a fantastic location Downtown Playa del Carmen - Pool - Kitchen - Washer - Dryer 9.4 Exceptional 41 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=33545785&PinnedHotelID=33545785&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/17000000/16450000/16440600/16440593/33fdf822.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Palmas Condominio Downtown Playa del Carmen - Pool - Kitchen - Free WiFi - Air conditioning 9.2 Wonderful 61 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=16440593&PinnedHotelID=16440593&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/89000000/88510000/88502900/88502818/462244f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charming condo with rooftop pool, scenic balcony, & kitchenette Downtown Playa del Carmen - 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walk to bars/dining Downtown Playa del Carmen - Ocean view - Kitchen - Air conditioning - Outdoor Space 10 Exceptional 13 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=88491133&PinnedHotelID=88491133&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/900000/892200/892171/700ec5ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riviera Caribe Maya Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.2 Very good 512 reviews CA $126 CA $162 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=892171&PinnedHotelID=892171&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Studio Suite | View from room](https://images.trvl-media.com/lodging/20000000/19010000/19005700/19005642/8a46df93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotelito del Mar Zazil-ha - Pool - Breakfast included - Free WiFi - Air conditioning 8.8 Excellent 69 reviews CA $76 CA $99 total includes taxes & fees Jan 24 - Jan 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=19005642&PinnedHotelID=19005642&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Daily full breakfast available 7:00 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children ### Things to do - Outdoor pool ### Family friendly - In-room kitchen - In-room microwave - Mini-fridge - Outdoor pool - Soundproofed rooms ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Tour and ticket assistance ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Well-lit path to entrance ### More - 3 floors - Built in 2021 - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Blender - Cookware, dishware, and utensils - Griddle - Kitchen - Meal delivery service - Microwave - Mini-fridge - Restaurant dining guides - Stovetop ### More - Desk - Iron/ironing board on request - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability An early check-in fee will be charged Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 9:00 AM - 5:00 PM Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately MXN 150 for adults and MXN 150 for children - Early check-in is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Ah Xok Suites Phantom Suites Hotel Phantom Suites Playa del Carmen Phantom Suites Hotel Playa del Carmen ## Frequently asked questions ### Does Phantom Suites have a pool? ### Is Phantom Suites pet-friendly? ### How much is parking? ### What time is check-in at Phantom Suites? ### What time is check-out at Phantom Suites? ### Where is Phantom Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Phantom Suites Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Amenities ### 9.8 Staff & service ### 9.8 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 51 8 - Good 10 6 - Okay 5 4 - Poor 0 2 - Terrible 3 ## Reviews ### 8/10 Good #### Jack Jan 1, 2026 The cleanliness, amenities, pool deck and staff were excellent. The short of an excellent rating was the fact that they did not have the rooms that were advertised. ##### Jack Stayed 7 nights in Dec 2025 ### 8/10 Good #### Raquel Jan 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room. Efficient and responsive staff. ##### Raquel Stayed 8 nights in Dec 2025 ### 10/10 Excellent #### Jessica April Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Such a lovely stay. We stayed for 10 days. The receptionist was so attentive and helpful, the rooms were modern and clean. Overall 10/10\. Perfect location as well, right off the busy 5th ave but quiet and only a 5min walk to the beach. ##### Jessica April Stayed 10 nights in Nov 2025 ### 10/10 Excellent #### HANS Dec 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent stay at this property, previously known to us as Ah-Xok. From the outset, the staff made a clear difference—Nohemi, Yamila, and Julian at the front desk were outstanding in coordinating taxis, providing helpful local guidance, and offering discounted beach club access nearby. Their service was consistently professional, attentive, flexible, and well-informed. The suite was spotless and very well maintained, featuring excellent air conditioning, a comfortable mattress, clean white linens, and reliable high-speed Wi-Fi. Yesenia maintained the suite to a very high standard and was particularly attentive in accommodating our customized cleaning requests, which was greatly appreciated. The rooftop—forget about it—is a notable highlight, offering a well-designed pool area with excellent views and a comfortable space to relax. The location is another strong advantage—close to 5th Avenue and nearby nightlife. As expected with this level of proximity, some noise may be noticeable on busier nights. Overall, guests can expect clean accommodations, punctual service, and consistently high-quality attention to detail. The hotel is fortunate to have such a strong and capable team. Highly recommended. ![](https://a.travel-assets.com/ugc/hotel-reviews/442d823c-0279-41c8-91d8-730cea7f8dc5-1767217696574.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### HANS Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Tina Marie Mar 19, 2025 Liked: Amenities, property conditions & facilities Beautiful and very clean and felt very safe!!! Staff was amazing!!! Would definitely recommend and will be staying here again.. ##### Tina Marie Stayed 8 nights in Mar 2025 ### 8/10 Good #### Julia Mar 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location was excellent . Easy to access and walk 5th. Easy to walk to the beach. The bar on the corner had some excellent music . Breakfast was a nice option . ##### Julia Stayed 8 nights in Feb 2025 ### 10/10 Excellent #### Toby Dec 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities We had a great experience. Clean rooms, friendly staff. Fast Wi-Fi. ##### Toby Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Callie Mar 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved how close the hotel is to 5th ave. The staff is great and very helpful! Being on the quiet side of 5th ave was a plus! Everything is in walking distance. Will definitely come back in the future!! ##### Callie Stayed 5 nights in Feb 2025 ### 8/10 Good #### Angela Mar 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location, staff and cleanliness of this property was excellent! The only complaint that myself and my party had was the mattress and futon was absolutely terrible, both were very hard and difficult to sleep on. Despite that, we were all very pleased with this place and will be back. ##### Angela Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Nakayla Mar 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities loved this property and the location was awesome the staff was outstanding as well so polite and informative.Overall no complaints the only thing was not enough towels and i wasnt the biggest fan of the bathroom shower door the ledge was uneven causing the floor to get wet even with a shower mat ##### Nakayla Stayed 8 nights in Mar 2025 ### 10/10 Excellent #### robert Jan 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great price really close to the ocean in fifth Avenue ##### robert Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Judge Feb 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Holiday playa del carmen Staff was friendly and courteous. Great location close to the beach. ##### Judge Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### Ali Feb 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff, very helpful and friendly ##### Ali Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### robert Dec 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very spacious, modern but rustic feel. Kitchenette was a plus. Will start here again! ##### robert Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Tiffany Aug 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Location location location!!! This hotel is located perfectly on 5th ave surrounded by lots of great restaurants and bars. The hotel was very clean and everyone I encountered at the front desk was extremely nice. If you’re in Playa this hotel is a great pick!!! ##### Tiffany Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Darcy Feb 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hidden Gem A hidden gem in the less busy section off right off Fifth avenue but a close walk to everything. A little loud from the bar around the corner on 5th avenue but I imagine a huge improvement over any other place near 5 minutes from the beach. Looks exactly like the pictures. ##### Darcy Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### jennifer Jan 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent 10 stars! I stayed in many places in Playa and this was my absolute favorite. Fernanda, Armando and the other lady I forgot her name gave exceptional service. The best part is the location. Right on 5th avenue and walking distance to everything cool. When I return to Playa there’s no question about where I’ll be staying! ##### jennifer Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Armidas Apr 13, 2024 It the middle of shod and bars/restaurants. . Enjoyed our stay. Would return ##### Armidas Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Melissa Lynn Dec 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a beautiful property, especially the rooftoop terrace. The hotel is relatively quiet and is very clean. The front desk staff are amazing! They are incredibly friendly and helpful. ##### Melissa Lynn Stayed 5 nights in Dec 2023 ### 10/10 Excellent #### Angie Dec 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recommend! A great hotel in a nice location just off of 5th ave where all the restaurants and shopping is. A nice rooftop area with a pool. The staff was always friendly and available. They do have a secure front door. The room was spacious and had a balcony. There was some noise from the street. ##### Angie Stayed 1 night in Dec 2024 ### 10/10 Excellent #### N Jan 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A smaller apartment type hotel. A very nice option near 5th Ave and walkable to shops, dining and the beach. The rooms are comfortable and well maintained. The staff were friendly and helpful. We had a couple hiccups and the staff was efficient about resolving the issue. Depending on the room, you may hear street notice of barking dog but it’s wasn’t a major concern. All in all - enjoyed our stay and would definitely return. ##### N Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Allie Feb 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was amazing! Everyone was so polite and kind. The room was very large and very clean. The location is perfect for tourists that want to be near 5th Ave. If you are a light sleeper, be aware there is a bar nearby that does live music most nights. It stopped by 12 at the latest. I personally loved hearing them sing and didn’t mind the noise but that is something to be aware of! ##### Allie Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Raymond Dec 5, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication We really enjoyed our balcony and the extra- large shower and the well- equipped kitchen ( a toaster would have been good) and the extra- friendly reception and cleaning people. We will come back again ##### Raymond ### 6/10 Okay #### Marcus Sep 14, 2023 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Communication Very noise house keeping Construction early morning Front desk is kool ##### Marcus ### 10/10 Excellent #### Ryan Jan 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities If you are looking for a hotel suite that places you in a perfect walking distance to all of 5th ave and a short walk to the beach, this is it. Roof top pool wasnt as big as I expected but the whole rooftop area is still a really nice spot to go soak up the sun and have a couple drinks with your spouse or friends. Location can be a little loud on the streets at times but thats to be expected for being so close to 5th ave. The staff are very friendly and helpful which goes a long way for someone that maybe vacationing there for their first time. The only thing I can say that I didnt like was I didn't stay long enough. Will definitely be coming back. ##### Ryan Stayed 5 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Paradisus La Perla - 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