Find hotels near Guadalupe Church, Playa del Carmen from CA $56

"Liked it"

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"Extremely friendly staff. Property and room was very nice. Only downside was food. Most meals were mediocre"

"The room was clean, however, the slide door to the fridge was miss aligned and was almost impossible to open. The shower rack was loose and everything almost fall apart. Worst thing happened on the last night, 3 people including my son started to have diarrhea and vomiting issue and my son is still on feaver, the common food they had was the ice cream."

"The staff throughout the resort were outstanding! The entertainment staff ( Ana , Erik and Marlon ) were stand outs . The food was good but limited to 3 restaurants for dinner most nights . The rooms were very sparsely furnished there was nowhere to put your luggage or really sit down . The mini bar did not keep the drinks cold . The resort did nothing to really celebrate our honeymoon even though they were advised prior . We weren’t looking for much but a lot would have been nice . All in all a very nice resort ."

"Great for family "

"This is advertised as a “resort” but is really a hotel. Beach is a walk, you have to pay for wristbands to use their sister properties, “all inclusive” doesn’t even include coffee, there’s 1 bar which closes at 10 pm in the lobby. The “4” restaurants are not open nightly, they rotate and you have to make reservations in advanced they don’t take walk ins even if not busy. We ended up eating off the resort half the time. The “rooftop” pool is somewhat dirty, that’s the only pool. Staff were okay, we weren’t treated very well the first night. Room service was excellent on the bright side. Just know if you’re looking for an “all inclusive” this isn’t the place, better off going to a large resort and paying the additional money as this doesn’t serve a lot of benefit. Upon walking in there was a bottle of “thinner” in our room in a water bottle, not sure what that was about. Also our room faced the street which was extremely loud, music blasting all night. "

"The staff is extremely friendly and helpful and the property is very well located. I stayed for a week and enjoyed the ambience and I definitely would return."

"Nice"