Title: Aloft Playa Del Carmen - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Aloft Playa Del Carmen Pet-friendly hotel with 2 outdoor swimming pools connected to a shopping center in Playa del Carmen ![2 outdoor pools](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/ad068bab.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/d00dcce0-2e30-4ee3-a611-9cd1f94f54cf-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Outdoor banquet area](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/43790720.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/62b82cdf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/6e4b5a79.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Just a short walk from Playa del Carmen Main Beach, this vibrant hotel offers two outdoor pools for relaxation. Guests can enjoy meals at Nook restaurant or shop at the grocery store. The property features free high-speed WiFi and attentive staff in a prime beach location. 9.0 Wonderful ## Popular amenities - - - - - Bar - Room service ## Room options ### Check availability for these dates Tonight [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=89275698&PinnedHotelID=89275698&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=89275698&PinnedHotelID=89275698&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=89275698&PinnedHotelID=89275698&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=89275698&PinnedHotelID=89275698&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=89275698&PinnedHotelID=89275698&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=89275698&PinnedHotelID=89275698&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=89275698&PinnedHotelID=89275698&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=89275698&PinnedHotelID=89275698&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Hypo-allergenic bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/247e5b17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Breezy, Room, 1 King Bed, Balcony 9.0 Wonderful 14 reviews ### Highlights Balcony Individually furnished Individually decorated Air conditioning Connecting rooms available Mini-fridge LED TV Hypo-allergenic bedding - 419 sq ft - City view - Sleeps 2 - 1 King Bed ![Hypo-allergenic bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/ee636a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Breezy, Room, 2 Queen Beds, Balcony 7.4 Good 3 reviews ### Highlights Balcony Individually furnished Individually decorated Air conditioning Connecting rooms available Mini-fridge LED TV Hypo-allergenic bedding - 443 sq ft - City view - Sleeps 4 - 2 Queen Beds ![Hypo-allergenic bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/69e6abc3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Non Smoking 8.4 Very good 5 reviews ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge - 899 sq ft - Sleeps 4 - 2 Queen Beds ![Hypo-allergenic bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/254d44c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Non Smoking, Balcony 10.0 Exceptional 1 review ### Highlights Balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds - 867 sq ft - City view - Sleeps 4 - 2 Queen Beds ![Hypo-allergenic bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/a90a44f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge - 730 sq ft - Sleeps 2 - 1 King Bed ![Suite, 1 King Bed, Non Smoking, Balcony](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/bb099c99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking, Balcony ### Highlights Balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds - 853 sq ft - Sleeps 2 - 1 King Bed ![Hypo-allergenic bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/247e5b17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### aloft, Room, 1 King Bed 8.8 Excellent 22 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Mini-fridge LED TV Hypo-allergenic bedding Down duvet - 365 sq ft - Sleeps 2 - 1 King Bed ![Hypo-allergenic bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/e8080f81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### aloft, Room, 2 Queen Beds 9.8 Exceptional 17 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Mini-fridge LED TV Hypo-allergenic bedding Down duvet - 365 sq ft - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9070000/9062500/9062475/e6380dbf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Downtown Playa del Carmen - Pool - All-inclusive - Spa - Parking included 10.0 Exceptional 29 reviews CA $518 CA $631 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=a656d823-dc46-4769-bb2b-73b6cc4091f1&top_cur=CAD) Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15100000/15100000/15099921/a6fa7998_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### El Beso Adults Only at Ocean Riviera Paradise - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Aloft-Playa-Del-Carmen.h89275698.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Aloft-Playa-Del-Carmen.h89275698.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62954%2C-87.07388&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dC7sRb3Dmy7-AVFCUzeNyfE48xc=) Calle 34 Norte Manzana 100 Lote 3, 10/34 Midtown Shops, Playa del Carmen, QROO, 77536 #### What's nearby - Quinta Avenida - 5 min walk - 0.4 km - Playa del Carmen Main Beach - 6 min walk - 0.6 km - Mamitas Beach - 9 min walk - 0.8 km - Playa del Carmen Maritime Terminal - 14 min walk - 1.3 km - Playacar Beach - 14 min walk - 1.3 km #### Getting around - Cancun Intl. Airport (CUN) - 46 min drive #### Restaurants - ‪El Doctorcito - ‬2 min walk - ‪El Árbol de la Diez - ‬4 min walk - ‪Sushi Ken - ‬4 min walk - ‪Logia Café - ‬3 min walk - ‪El Tapas Restaurante - ‬3 min walk ## About this property ### Aloft Playa Del Carmen Upscale hotel near Quinta Avenida Located close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Aloft Playa Del Carmen provides a poolside bar, a grocery/convenience store, and a terrace. Be sure to enjoy a meal at Nook, the on-site restaurant. In addition to a shopping mall on site and a coffee shop/cafe, guests can connect to free in-room WiFi, with speed of 50+ Mbps. Other perks at this hotel include: - 2 outdoor pools - Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station - A reception hall, smoke-free premises, and a 24-hour front desk - Coworking spaces, a TV in the lobby, and a porter/bellhop - Guest reviews speak highly of the beach locale, pool, and helpful staff Room features All 167 individually furnished rooms boast comforts such as 24-hour room service and air conditioning, as well as amenities like late night room service and free WiFi. More conveniences in all rooms include: - Hypo-allergenic bedding and down comforters - Bathrooms with rainfall showers and free toiletries - 55-inch LED TVs with cable channels - Wardrobes/closets, LED light bulbs, and mini fridges ## Similar properties ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/3a2c09a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,015 reviews CA $131 CA $165 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/f3c96aff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - 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Luxury Adults Only - All Suites Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,194 reviews CA $180 CA $238 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=18722766&PinnedHotelID=18722766&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Penthouse, 3 Bedrooms, Partial Ocean View | Terrace/patio](https://images.trvl-media.com/lodging/3000000/2860000/2857500/2857483/db8c2ff4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Taj Oceanfront & Beachside Condo Hotel Downtown Playa del Carmen - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 1,000 reviews CA $203 CA $270 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=2857483&PinnedHotelID=2857483&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,569 reviews CA $46 CA $60 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace Room](https://images.trvl-media.com/lodging/16000000/15720000/15711400/15711343/84c8a6ff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Playa del Carmen Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,001 reviews CA $121 CA $152 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=15711343&PinnedHotelID=15711343&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 675 reviews CA $152 CA $191 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=19138867&PinnedHotelID=19138867&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Electric car charging station on site - Height restrictions apply for onsite parking - Onsite parking available only on request - Secured, covered self parking on site (MXN 200 per day) - Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MXN 300 for adults and MXN 150 for children - 2 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Nook - Splash RoofTop - W XYZ Bar ### Things to do - 2 outdoor pools - Shopping mall - TV in common areas ### Family friendly - 2 outdoor pools - Grocery/convenience store - Mini-fridge - Snack bar/deli ### Conveniences - 24-hour front desk - Grocery/convenience store - Shared microwave ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - 24-hour business center - 3 meeting rooms - Coworking space ### Outdoors - Dock - Outdoor furniture - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Grab bar near toilet - Lever door handles - Phone accessibility kit - Pool access ramp on site - Pool hoist on site - Smooth flooring in room - Stair-free path to entrance - Transfer shower - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 3 floors - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Built in 2022 - Double-glazed windows - No plastic coffee stirrers - Reception hall - Rooftop garden - Smoking not allowed - Traditional architecture - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Down comforter - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch LED TV with cable channels - MP3 dock ### Food and drink - 24-hour room service - Mini-fridge - Tea bags/instant coffee ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Energy-saving switches in guestrooms - Free local calls - Individual decor - Individual furnishings - Iron/ironing board - LED lighting - Phone - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 25 per pet, per night, plus a deposit of MXN 2000 per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 40 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: MXN 1000 per stay - A tax is imposed by the city: MXN 50.91 per accommodation, per night - A damage deposit of MXN 10000 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children - Covered self parking fee: MXN 200 per day - Pet deposit: MXN 2000 per stay - Pet fee: MXN 25 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply ### Property is also known as Aloft Playa Del Carmen Hotel Aloft Playa Del Carmen Playa del Carmen Aloft Playa Del Carmen Hotel Playa del Carmen ## Frequently asked questions ### Does Aloft Playa Del Carmen have a pool? > Yes, this property has 2 outdoor pools. ### How much does it cost to stay at Aloft Playa Del Carmen? > As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Aloft Playa Del Carmen on Nov 20, 2025 start from CA $120.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Aloft-Playa-Del-Carmen.h89275698.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Aloft Playa Del Carmen pet-friendly? > Yes, Aloft Playa Del Carmen allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of MXN 2000 per stay and a fee of MXN 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Aloft Playa Del Carmen? > Self parking is available for MXN 200 per day. Limited spots are available. ### What time is check-in at Aloft Playa Del Carmen? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Aloft Playa Del Carmen? > Check-out is at noon. ### Where is Aloft Playa Del Carmen located? > Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Aloft Playa Del Carmen Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Amenities ### 9.0 Staff & service ### 9.2 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 392 8 - Good 84 6 - Okay 25 4 - Poor 22 2 - Terrible 23 ### 10/10 Excellent #### Belinda Sep 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, staff very professional and friendly ##### Belinda Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Michael Sep 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was my third visit to the Aloft in Playa del Carmen. The staff was super friendly. They were very accommodating when I needed to extend my stay and helped me with directions to local restaurants. The location is excellent. You can walk to everything, including the beach. There is a large grocery store underneath the building and several restaurants and shopping nearby. Well worth the notably affordable price. ##### Michael Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Blanca Jul 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Its was the best hotel. Loved the service close by the 5 avenida close restaurants. ##### Blanca Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Marcos Jan 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great place to stay!! ##### Marcos Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Verified traveller May 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very reasonable price for a top quality hotel, Great amenities and pool as well ##### Verified traveller Stayed 6 nights in Apr 2025 ### 8/10 Good #### Mortaza Mar 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best spot for dining. ##### Mortaza Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Lai Ha Jul 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities More options for breakfast would be appreciated. Everything else was great. ##### Lai Ha Stayed 14 nights in Jul 2025 ### 10/10 Excellent #### Amanda Jan 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, quiet hotel. Fun games area and great rooftop pools!! ##### Amanda Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Miguel Feb 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location. Better than an all incluaive ##### Miguel Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Drew Nov 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities cleanest hotel in Mexico! ##### Drew Stayed 6 nights in Nov 2024 ### 10/10 Excellent #### Ligia May 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing! Wonderful, new hotel centrally located but distanced enough from the crazy and loud hussle and bustle of 5th avenida. Breakfast is lovely, the place is brand new so everything works and is elegant. The two rooftop pools are top-notch. I really look forward to returning on vacation, and not a business trip! ![Guacamole by the pool](https://a.travel-assets.com/ugc/hotel-reviews/9c69f449-25e6-436f-a7d8-675c75bd79b6-1747153610623.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Margarita time](https://a.travel-assets.com/ugc/hotel-reviews/5411515f-a505-41c6-a397-41718f2a3f03-1747153610252.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Big pool with ocean view](https://a.travel-assets.com/ugc/hotel-reviews/c21c3fb0-e7b4-445d-a667-771045e6eea0-1747153611437.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![quiet pool](https://a.travel-assets.com/ugc/hotel-reviews/93d5dd34-c5b4-469e-ae41-31a57709ecc0-1747153607838.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ligia Stayed 4 nights in May 2025 ### 10/10 Excellent #### amy Jan 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Great stay, wonderful staff especially night reception. Clean modern hotel beautiful pool area . Would definitely return . ##### amy Stayed 6 nights in Nov 2024 ### 8/10 Good #### JONATHAN Mar 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Like this hotel for his closer location to the quinta avenida ,lots of restaurants, stores ,pharmacys and more ..rooms are clean but can be more cleaner. Alma in the front desk is a great employee very helpful. ##### JONATHAN Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### William Apr 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is good ##### William Stayed 11 nights in Mar 2025 ### 10/10 Excellent #### Terri Mar 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Super convenient! Beautiful rooftop pool area! ##### Terri Stayed 1 night in Feb 2025 ### 6/10 Okay #### Chris Mar 17, 2025 Liked: Amenities Good rooms. Quiet ##### Chris Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Natalie Matthews and Nicholas Apr 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Second time at aloft in two months. We absolutely love it here, close to all our favorite restos and shopping. Staff is amazing, special shout out to bryan and marcel, impeccable service from kind genuine people. Will be coming back asap. ##### Natalie Matthews and Nicholas Stayed 4 nights in Apr 2025 ### 2/10 Terrible #### Haneen Aug 16, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities I didn’t like my experience with them it was bad ##### Haneen Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Kristina Jan 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good choice to stay in Playa del Carmen New modern hotel with 2 roof-pools and garage parking. We will visit this again next time. ##### Kristina Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Natalie Feb 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved everything. Juan and bryan are incredible kind and amazing people who work here. ##### Natalie Stayed 2 nights in Feb 2025 ### 8/10 Good #### WALTER VALLE Feb 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is great! Walkable, convenient with grocery store below and a great coffee shop downstairs. 1 block from 5th which makes it so convenient to get out daily by foot. The beach is also not that far. ##### WALTER VALLE Stayed 5 nights in Jan 2025 ### 8/10 Good #### Wendy Sue Feb 27, 2025 Liked: Staff & service, amenities, property conditions & facilities Very convenient, a block from 5th Ave. Around 5 blocks to access beach and ocean. Staff was helpful, tried to help you get what you needed. ##### Wendy Sue Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Susan Jan 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### great spot Very nice hotel, bright and modern. The staff is friendly and helpful. We ate dinner in the restaurant and it was lovely, great wine and the food was fresh and delicious. The pool area is beautiful. Mario the concierge was wonderful, helping organize my mother and handicapped sister. This is my new go-to hotel in Playa ##### Susan Stayed 1 night in Jan 2025 ### 8/10 Good #### Chaniqua Aug 3, 2024 Liked: Cleanliness, property conditions & facilities Rooftop pool and close to shopping ##### Chaniqua Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Carla Jul 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Amal was great with checking in/out. ##### Carla Stayed 1 night in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - 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