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Iberostar Selection Paraiso Maya Suites All Inclusive

Photo gallery for Iberostar Selection Paraiso Maya Suites All Inclusive

Primary image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
5 outdoor pools, pool umbrellas, sun loungers

Overview of Iberostar Selection Paraiso Maya Suites All Inclusive

VIP Access
UNESCO Sustainable Travel Pledge

Iberostar Selection Paraiso Maya Suites All Inclusive

4.5 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • All-inclusive
  • Laundry

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest stays
Map
Chetumal Puerto Juárez, Km. 309, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationEl Manglar Golf Course4 min drive
  • Popular LocationTres Rios Ecopark12 min drive
  • Popular LocationMaroma Beach21 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)36 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP Access

Choose dates to view prices

View all photos for Junior Suite, Pool View

Junior Suite, Pool View

  • 624 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Standard)

Junior Suite (Standard)

  • 624 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

Junior Suite (Superior)

  • 624 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Pool View

Junior Suite, Pool View

  • 624 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Near Pool

  • Studio
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Near Pool

  • Studio
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Standard)

Junior Suite (Standard)

  • 624 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

Junior Suite (Superior)

  • 624 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

About this area

Playa del Carmen

Located in Playa del Carmen, Iberostar Selection Paraiso Maya Suites All Inclusive is near the airport and on the beach. Shoppers can check out Quinta Avenida, while everyone can enjoy the natural beauty of Maroma Beach and Puerto Morelos Beach. Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Stadium Madrid or El Rey Polo Country Club. Discover the area's water adventures with scuba diving nearby, or enjoy the great outdoors with ecotours.
Visit our Playa del Carmen travel guideOpens in a new window
View more Aparthotels in Playa del CarmenOpens in a new window
Map

What's nearby

  • El Manglar Golf Course - 4 min drive
  • Sanctuary of Hope and Time Capsule - 11 min drive
  • Tres Rios Ecopark - 12 min drive
  • El Camaleon Mayakoba Golf Course - 13 min drive
  • Maroma Beach - 21 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • El Hashiru - 2 min walk
  • Burger Stop - 5 min drive
  • Blue Fish - 6 min drive
  • Ginger - 6 min drive
  • La Hacienda - 6 min drive

About this property

Iberostar Selection Paraiso Maya Suites All Inclusive

Upscale aparthotel on the beach, with 5 outdoor swimming pools
Spend the day relaxing at the beach, practicing your swing on Iberostar Selection Paraiso Maya Suites All Inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the aparthotel's 10 restaurants. Each apartment boasts a jetted tub and offers free WiFi and free minibar items. For a bit of entertainment, guests will find a TV with cable channels and a DVD player, and other amenities include a furnished balcony and room service.
Iberostar Selection Paraiso Maya Suites All Inclusive offers 434 air-conditioned accommodations with DVD players and free minibar items. Rooms open to furnished balconies. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river. 5 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
In-room minibar (some restrictions)

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of No
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Beach

  • On the beach
  • Beach massages
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels

Pool/Spa

  • 5 outdoor pools
  • Umbrellas
  • Sun loungers
  • 2 spa tubs
  • Sauna
  • Steam room
  • Massages
  • Spa treatment rooms
  • Body treatments
  • Reflexology
  • Deep-tissue massages
  • Hot stone massages
  • Body wraps
  • Manicures and pedicures
  • Detox wraps
  • Body scrubs
  • Thalassotherapy
  • 25 treatment rooms
  • Facials

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Family friendly

  • Children stay free
  • Free supervised childcare
  • Free children's club
  • Children's pool
  • Playground

Restaurants on site

  • La Pagoda
  • El Fogon
  • La Marina
  • Gourmet L'Etoile
  • El Rancho

Food and drink

  • Coffee/tea maker
  • Water dispenser

Dining

  • 10 restaurants and 2 coffee shops
  • 7 bars/lounges, 1 beach bar and 1 poolside bar
  • Stocked minibar (free)
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower/tub combination
  • Rainfall showerhead
  • Jetted bathtub
  • Free toiletries
  • Eco-friendly toiletries
  • Hair dryer

Entertainment

  • TV with cable service
  • Pool or billiards table
  • DVD player
  • Pay movies

Outdoor areas

  • Furnished balcony
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business center
  • Laptop workspace
  • Conference space

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Golf clubhouse

Location highlights

  • Near the ocean
  • Near the sea
  • On the waterfront
  • Near the airport

Things to do

  • 18 holes of golf
  • Health club
  • Nightclub
  • Fitness facilities nearby
  • Lazy river
  • Free access to water park
  • Golf privileges
  • Golf clubs
  • Windsurfing on site
  • Shopping mall on site
  • Snorkeling on site
  • Yoga classes on site
  • Aerobics classes on site
  • Beach yoga on site
  • Beach volleyball on site
  • Tennis on site
  • Golf course on site
  • Pilates classes on site
  • Golf nearby
  • Scuba diving nearby
  • Theme parks nearby
  • Ecotours nearby

General

  • 434 rooms
  • 3 floors
  • Romance packages available
  • Eco-friendly cleaning products provided
  • LED light bulbs

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Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Iberostar Paraiso Maya
Iberostar Maya Paraiso
Iberostar Paraiso Maya
Iberostar Paraiso Maya All Inclusive
Iberostar Paraiso Maya All Inclusive Playa del Carmen
Iberostar Paraiso Maya Playa del Carmen
Maya Iberostar
Paraiso Maya
Iberostar Paraiso Maya Hotel Playa Paraiso
Iberostar Paraiso Maya Playa Paraiso, Riviera Maya, Mexico
Iberostar Riviera Maya
Iberostar Paraiso Maya All Inclusive All-inclusive property
Iberostar Selection Paraíso Maya All Inclusive Playa del Carmen
Iberostar Selection Paraiso Maya All Inclusive Playa del Carmen
Iberostar Paraiso Maya All Inclusive
Iberostar Selection Paraíso Maya All Inclusive
Iberostar Selection Paraiso Maya All Inclusive
Iberostar Selection Paraiso Maya Suites All Inclusive Aparthotel

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 580 out of 1010 reviews
5 - Excellent 57%
Rating 4 - Good. 284 out of 1010 reviews
4 - Good 28%
Rating 3 - Okay. 87 out of 1010 reviews
3 - Okay 9%
Rating 2 - Poor. 43 out of 1010 reviews
2 - Poor 4%
Rating 1 - Terrible. 16 out of 1010 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

2/5 Poor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
For an all inclusive resort this was the worst one we have ever stayed at. The communication was terrible. They the food was good but was so difficult to know what times the buffets were open and booking dinner reservations wasn’t easy either. Then the whole Covid testing process was the most ridiculous thing of it all. They had no idea what was going on, they didn’t tell you where to go and what you needed to do. I would definitely not stay at this one again.
Stayed 7 nights in May 2022

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of space and we liked the 2 closets and 2 sinks in bathroom.
Stayed 5 nights in May 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent. They could not do enough for you. Restaurant reservations could have been easier to get. We were not pleased with the well brands of liquors.
Stayed 7 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The foods and the staffs were excellent
Stayed 6 nights in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and service was exceptional. Pools were good. La Marina breakfast and staff were exceptional. Dinner at La Marina was a complete pleasure and wonderful experience. All were good but it was the best.
Stayed 4 nights in May 2022