Pacífica Resort Ixtapa

The resort is beautiful and the service provided by the staff is wonderful. The staff throughout the property wants to help guests and enjoy being of service. The resturants offer a wide selection and is good. The El Farro overlooks the bay and is beautiful at night. The resort is built in the hills and walking could be a challenge for some. We walked and it was good exercise. The resort offers nice vans available to take guests to their building. Still some stairs to rooms. There are timeshare invites and after several declines they did not pursue. The rep was very courteous. The weather was a consistant mid eighties and sunny. Wonderful vacation and will go back.

The property was beautiful and well maintained. We had a king suite that was very clean and well maintained throughout our stay. A couple of negatives about the room - We could not get hot water in the shower on any day. The bed is very firm/hard and the pillows were mushy due to chip foam filling. The lock on the patio door kept jamming and took some fiddling to open and close however we did not use the patio that much. We stayed in the spa area which was very quiet and away from music and the usual daytime activities. The pool there was wonderful and again mostly quiet. The service for food and drinks at any of the pools was excellent. We ate at several restaurants and the food and selection was very good. The beach was very nice and even though it was quite a distance from the area where we stayed the shuttle service arrived quickly to our door every time we left the room. We never had to wait. The staff on the property were very friendly and helpful in spite of the language barrier on many occasions. The property is very large and built in and around very steep hills. We enjoyed the walking but if someone had mobility issues or struggled with walking up hill in the heat then they would need to consider another property. Over all we enjoyed our stay and would go back.

This property is unique in that it embraces true Mexican culture from the friendly staff, always willing to cater to your needs, villas are exceptional, clean & comfortable. Food is of average to good quality. Beach front palapas offer a great beach experience. This property would benefit by having the two on-site restaurants open each evening. Currently they are not. There are good restaurants nearby & market facilities are good in nearby Zihutanjeo & Ixtapa. Will certainly visit this place again. It is a timeshare property but guests are not hasselled.