Kid & Family Friendly Resorts in Quintana Roo

"Beautiful resort, comfortable stay, lots to do. Food was average but that’s not a big deal, the staff members were nice but not the most helpful. We had to walk to and from our room 3 times because the key wasn’t working and instead of having someone walk with us, they kept sending us back. The concierge didn’t show us around as soon as we told her we weren’t interested in becoming members, so there’s a lot we didn’t discover until our last day or two. There’s also no party vibe, music is VERY limited at the pools, so if you’re looking for a lively experience, I’d choose a different place. However, this resort is relaxing and slow which is nice as well if that’s what you’re looking for."

"Food no good at all activities very good"

"Habitación súper limpia, el personal 100 puntos con sus atenciones y la comida nada pesada, deliciosa! Los tragos valen la pena"

"Staff were amazing, super helpful and friendly! Definitely worth it. It was beautiful, my family and I loved it. I could let my kids off without having to worry about anything harming or anything happening to them, definitely recommend"

"Overall a very enjoyable stay! "

"Breakfast menu was fresh and staff was very attentive."

"Quality of Food has really been cut back. Breakfast no problem, dinner and specialty restaurants give it a 3 out of 5 We have stayed at Riu properties in the pas and probably won’t be back because of it. "

"Beautiful clean hotel! Overall our 6 night stay was great, beach is clean and beautiful. However the front desk was not very welcoming when we first arrived. We couldn't help to notice and didn't like that there was a male host at the Agave restaurant that was rude shouting at a couple that seating was closed. The food was good but definitely not as bad as some people complain in reviews, but can always be better. Ricardo the Bartender was AWESOME and is a hard worker. Make sure you tip him! Ivan the server from the buffet was extremely welcoming and great! Other than that, we feel it was a good hotel and we would stay there again."

"Everything was good except for the food. It was terrible. We ate at 3 restaurants and all the food was bland or not authentic to the restaurant name. "