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Riu Caribe All Inclusive

Photo gallery for Riu Caribe All Inclusive

Aerial view
On the beach, white sand, sun loungers, beach umbrellas
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers

Overview of Riu Caribe All Inclusive

Riu Caribe All Inclusive

3.5 star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Blvd. Kukulcan, Km 5.5, Lote 6-C, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationLangosta Beach6 min walk
  • Popular LocationTortuga Beach9 min walk
  • Popular LocationPlaya Tortugas3 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)33 min drive

Room options

About this area

Cancun

Riu Caribe All Inclusive is located in Zona Hotelera, a neighborhood in Cancun, and is next to a golf course and on the beach. Xbalamqué Theater and Tequila Museum are cultural highlights, and some of the area's landmarks include Temple of the Warriors and San Miguelito. Looking to enjoy an event or a game while in town? See what's happening at Cancun Bullfight ring or Beto Avila Baseball Stadium. Looking to get your feet wet? Scuba diving, parasailing and surfing/body boarding adventures can be found near the property.

What's nearby

  • Langosta Beach - 6 min walk
  • Tortuga Beach - 9 min walk
  • Playa Tortugas - 3 min drive
  • Las Perlas Beach - 3 min drive
  • Cancun Golf Club at Pok Ta Pok - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 33 min drive

Restaurants

  • Dolcemente Pompei - 5 min walk
  • La Trattoria - 13 min walk
  • Dag Dag - 3 min drive
  • El Caribeño - 4 min drive
  • Marinero's - 4 min drive

About this property

Riu Caribe All Inclusive

3.5-star all-inclusive property located in Zona Hotelera
Take advantage of a free breakfast buffet, 18 holes of golf, and a swim-up bar at Riu Caribe All Inclusive. With a white sand beach, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a facial, and a body treatment at Renova Spa, the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature American cuisine and more. Enjoy the health club, as well as activities like windsurfing, snorkeling, and sailing. Free in-room WiFi is available to all guests, along with a poolside bar and a grocery/convenience store.
Other perks include:
  • 3 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Tennis courts, limo/town car service, and luggage storage
  • A 24-hour front desk, tour/ticket assistance, and wedding services
  • Guest reviews say great things about the overall value
Room features
All 506 rooms have comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and minibars. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Balconies, LED light bulbs, and ceiling fans

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily
  • 4 restaurants
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Albatros
  • Gaviotas
  • Shangri-la
  • María Margarita

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Motorized watercraft
  • Sailing
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Pool access ramp on site
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

This property will be closed from April 10 2023 to August 25 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MXN 72.62 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Caribe
All Inclusive Riu Caribe
Caribe All Inclusive
Caribe Riu
Riu Caribe
Riu Caribe All Inclusive
Riu Caribe All Inclusive Cancun
Riu Caribe Cancun
Gran Caribe Real Cancun
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Cancun Mexico
Riu Caribe Mexico
Riu Caribe Resort Cancun
Riu Caribe All Inclusive All-inclusive property Cancun
Riu Caribe All Inclusive All-inclusive property

Frequently asked questions

Does Riu Caribe All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Riu Caribe All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Caribe All Inclusive?

Self parking is free at this property.

What time is check-in at Riu Caribe All Inclusive?

Check-in is from 3:00 PM - 11:30 PM.

What time is check-out at Riu Caribe All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Riu Caribe All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Riu Caribe All Inclusive located?

Located in Zona Hotelera, this beachfront property is next to a golf course and within a 10-minute walk of Langosta Beach and Tortuga Beach. Playa Tortugas and Las Perlas Beach are also within 2 mi (3 km).

Can I cancel my reservation for free at Riu Caribe All Inclusive and receive a full refund?

Yes, Riu Caribe All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Riu Caribe All Inclusive cancellation policy on our site for more details about any exclusions or requirements.

Reviews

7.8

Good

Rating 10 - Excellent. 1150 out of 2535 reviews" "
" "10 - Excellent 45%
Rating 8 - Good. 657 out of 2535 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 347 out of 2535 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 171 out of 2535 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 210 out of 2535 reviews" "
" "2 - Terrible 8%

8.4/10

Cleanliness

8.5/10

Staff & service

7.8/10

Amenities

7.9/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Excellent

Avni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything.. I will be back for sure.
Stayed 4 nights in Jan 2023

2/10 Terrible

Jaclyn, Marlboro

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Some staff did not speak english and were rude. The rooms were old and mediocre. There was a cockroach in our room. And one morning i saw 2 cockroachs in the buffet restaurant. The food was horrific. The most disgusting food we have ever had. The entertainment was slim. There was no nightlife. The restaurants you had to wait on line cause they didnt take reservations. The alcohol was so poor quality. And the maid service was so slow.
Stayed 5 nights in Jan 2023

6/10 Okay

Paul Chandler

Travelled with group
Liked: Cleanliness
The food was terrible, the beds are small. We booked a room with one king bed and got a room with two full sized beds. When we asked to switch they could only offer us to slide the beds together.
Stayed 6 nights in Jan 2023

4/10 Poor

Sarah M Al

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, gives you Mexican/Caribbean vibes. However, food was absolutely horrible. I couldn’t keep it in me at all. All the restaurants had horrible food and it is a huge disappointment considering it’s an all inclusive. Even their Mexican restaurant had the worst food ever. The rice smelled like an old car and I wanted to gag when I ate the chicken. Water shut off for half the day that prevented us from being able to do anything. The shuttle never picked us up from the airport and the man in charge of airport shuttles was so ignorant and lied to us about a shuttle to take us to the airport- this cost is around $200 just for transportation to and from the airport. On the way to the airport a protest broke out and we had to walk for an hour until a bus saved us. When I returned home I called Expedia to inform them of this and they called Riu caribe who told them all our complaints were lies and that we broke things in the room and hung up on our representative. I am very disappointed in riu caribe and don’t recommend anyone to stay there if they want to save money. Food is absolutely ridiculously disgusting and their lack of helping tku get from point a to b is dehumanizing. We also found out the excursion people in the hotel are scammers and scammed us for prices. Don’t go here if you don’t want to spend more than 450$ on top of what you originally paid.
Stayed 5 nights in Jan 2023

6/10 Okay

Candace

Travelled with partner
Disliked: Cleanliness
Very disappointed in the view of the ocean in our upgraded “deluxe ocean view” room. Definitely not worth the upgrade.
Stayed 6 nights in Jan 2023

6/10 Okay

Laura May

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was okay but I feel as it fits families better, I traveled with my wife and we were super bored while in the hotel. We loved that the bus stop was across the street very convenient and safe to travel on so we could get to the downtown area where all the shops were, excursions were amazing and we got good deals for our birthdays. Alex in the dining room for dinner was AMAZING, very sweet and attended to us every night with helping us with our dinner plate and remembering our drinks and having them ready at the table. The food was okay I wouldn't expect anything extravagant the food out of the resort was so much better. All in all the pool and beach were good but nothing else to really do other than the sports bar which got old quick. Wouldn't recommend to couple traveling to have a good time. But definitely for families with littles.
Stayed 6 nights in Jan 2023

8/10 Good

Katsumi

Travelled with partner
Liked: Cleanliness, staff & service
little noisy from the corridor and next door. Food was so-so. Staff was great !
Stayed 5 nights in Jan 2023

10/10 Excellent

LISA MARIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Great service
Stayed 3 nights in Jan 2023

8/10 Good

Maria Demetria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 5 nights in Jan 2023

8/10 Good

Sebastiano Vincenzo

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very clean, very friendly
Stayed 9 nights in Jan 2023