5/5 Excellent
Joni Ann
Travelled with family
Jan. 16, 2022
Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2022
GR Solaris Cancun & Spa - All Inclusive
Photo gallery for GR Solaris Cancun & Spa - All Inclusive
Overview of GR Solaris Cancun & Spa - All Inclusive
VIP Access
GR Solaris Cancun & Spa - All Inclusive
4.1/5 Very good
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- All-inclusive
- Air conditioning
- Spa
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
- Personal protective equipment
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
Explore the area
- El Rey Ruins6 min walk
- Delfines Beach6 min walk
- Maya Cancun Museum4 min drive
- Cancun, Quintana Roo (CUN-Cancun Intl.)13 min drive
Choose dates to view prices
About this area
Cancun
Located on the beach, GR Solaris Cancun & Spa - All Inclusive is in Zona Hotelera, a neighborhood in Cancun with good airport proximity. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaworld and Ventura Park Cancun. Traveling with kids? Consider Costa Occidental de Isla Mujeres National Park, or check out an event or a game at Andres Quintana Roo Stadium. Looking to get your feet wet? Scuba diving, snorkeling and water skiing adventures can be found near the property.
What's nearby
- El Rey Ruins - 6 min walk
- Delfines Beach - 6 min walk
- Maya Cancun Museum - 4 min drive
- Ballenas Beach - 5 min drive
- Aquaworld - 6 min drive
Getting around
- Cancun Intl. Airport (CUN) - 13 min drive
Restaurants
- Cafe Solaris — 1 min walk
- Marco Polo — 1 min walk
- Navios — 13 min walk
- La Punta Grill & Lounge — 3 min drive
- Xkat-ik — 4 min drive
About this property
All-inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Kayaking
Land activities
Climbing wall
Fitness facilities
Kids club
Lessons/classes/games
Aerobics
Cooking
Dancing
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
On-site PCR COVID-19 testing is available for a MXN 2200 fee, and antigen/rapid COVID-19 testing is available for a MXN 330 fee; reservations required for on-site testing
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Free valet parking on site
- Limited onsite parking
- Wheelchair-accessible parking available
- Roundtrip airport shuttle (surcharge)
Food and drink
- 4 restaurants and 1 1 coffee shop/café
- 3 bars/lounges, 1 1 swim-up bar and 1 1 poolside bar
- 24-hour room service
- Coffee/tea in common area(s)
Things to do
- 3 outdoor pools
- Aerobics classes
- Beach volleyball
- Beach yoga
- Children's pool
- Fitness center
- Kayaking
- Lifeguards on site
- Motorized watercraft
- Pilates classes
- Playground
- Shopping
- Spa services
- Spa tub
- Steam room
- Yoga classes
Family friendly
- 3 outdoor pools
- Babysitting/childcare (surcharge)
- Children's pool
- Free children's club
- Free cribs/infant beds
- Free rollaway/extra beds
- Free supervised childcare/activities
- In-room child care (surcharge)
- Laundry facilities
- Playground
- Snack bar/deli
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Elevator
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Spanish
Business services
- Business center
- Meeting rooms
Outdoors
- Beach loungers
- Beach umbrellas
- Beachfront location
- Garden
- Lifeguards on site
- Marina onsite
- Pool sun loungers
- Pool umbrellas
- Terrace
Spa
- Body scrubs
- Body treatments
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - on the beach
- Massage - sports
- Massage - Swedish
- Reflexology
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- In-room accessibility (select rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Beach towels
- Designated smoking areas
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
- Free rollaway beds
Bathroom
- Eco-friendly toiletries
- Hair dryer
- Shower
Entertainment
- Cable channels
- LED TV
Food and drink
- Coffee/tea maker
- Free bottled water
- Free minibar (some items)
Outdoor space
- Balcony
More
- Desk
- Iron/ironing board
- Phone
- Safe
Similar properties
See similar properties
Cancun
Zona Hotelera
All-inclusive resort
Free WiFi
Hot tub
Guest rating 4+
4 star
Family-friendly
Policies
Check-in
Check-in from 3:00 PM - 11:30 PM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not allow early check-in.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: MXN 26.89 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.
We should mention
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Property is also known as
GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property
Frequently asked questions
Overall score and ratings
4.1
Very good
4.4/5
Cleanliness
4.4/5
Staff & service
4.0/5
Amenities
4.2/5
Property conditions & facilities
2/5 Poor
KAYLEE VY
Travelled with family, Travelled with family and small children, Travelled with partner
Jan. 16, 2022
Disliked: Amenities
Stayed 5 nights in Jan 2022
5/5 Excellent
Nick Jerome, Poway
Travelled with family, Travelled with family and small children, Travelled with group
Jan. 15, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2021
5/5 Excellent
Racquel
Travelled with family
Jan. 15, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2022
4/5 Good
Olga
Travelled with family
Jan. 14, 2022
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Jan 2022