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Riu Palace Kukulkan - Adults Only - All Inclusive

4.5 star property
Elegant adults-only hotel on the beach

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Riu Palace Kukulkan - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Aerial view
Minibar, in-room safe, desk, blackout drapes
4 bars/lounges, swim-up bar
Reception
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationMarlin Beach5 min walk
  • Popular LocationCancun Interactive Aquarium7 min walk
  • Popular LocationLa Isla Shopping Mall7 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)20 min drive
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Room options

View all photos for Junior Suite Ocean Front Elite Club (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite Ocean Front Elite Club (U)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bathtub and shower
Eco-friendly toiletries
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Separate bathtub and shower
Private bathroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View Elite Club (M)

Room amenity

Junior Suite Ocean View Elite Club (M)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bathtub and shower
Eco-friendly toiletries
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View Elite Club (U)

Room amenity

Junior Suite Ocean View Elite Club (U)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bathtub and shower
Eco-friendly toiletries
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bathtub and shower
Eco-friendly toiletries
Bathrobes
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bathtub and shower
Eco-friendly toiletries
Bathrobes
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (M)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Separate bathtub and shower
Private bathroom
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Ocean View Elite Club (M)

Minibar, in-room safe, desk, blackout drapes

Suite Ocean View Elite Club (M)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Separate bathtub and shower
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Separate bathtub and shower
Private bathroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Sea View (M)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bathtub and shower
Eco-friendly toiletries
Bathrobes
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bathtub and shower
Eco-friendly toiletries
Bathrobes
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean Front Elite Club (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite Ocean Front Elite Club (M)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bathtub and shower
Eco-friendly toiletries
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Separate bathtub and shower
Private bathroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Ocean View Elite Club (U)

Minibar, in-room safe, desk, blackout drapes

Suite Ocean View Elite Club (U)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Separate bathtub and shower
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Vista Mar (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite Vista Mar (M)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bathtub and shower
Eco-friendly toiletries
Bathrobes
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Bathrobes
Separate bathtub and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Bathrobes
Separate bathtub and shower
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Separate bathtub and shower
Private bathroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About the area

Cancun

Located on the beach, Riu Palace Kukulkan - Adults Only - All Inclusive is in Zona Hotelera, a walkable area in Cancun with great shopping. Aquaworld and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chac Mool Beach and Forum Beach. Ventura Park Cancun and El Sol de Cancun are also worth visiting.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Marlin Beach - 5 min walk
  • Cancun Interactive Aquarium - 7 min walk
  • La Isla Shopping Mall - 7 min walk
  • Cancun Convention Center - 4 min drive
  • Tortuga Beach - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • Starbucks - 7 min walk
  • Cambalache - 6 min walk
  • El Fish Fritanga - 6 min walk
  • Cenacolo - 5 min walk
  • Duna Pool Bar - 7 min walk

About this property

Riu Palace Kukulkan - Adults Only - All Inclusive

Luxury all-inclusive hotel near La Isla Shopping Mall
Consider a stay at Riu Palace Kukulkan - Adults Only - All Inclusive and take advantage of a free breakfast buffet, a swim-up bar, and a grocery/convenience store. With amenities like a white sand beach and sun loungers, this hotel is the perfect place to soak up the sun. Indulge in aromatherapy, a massage, and a body wrap at the onsite spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • 4 outdoor pools with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Concierge services, ATM/banking services, and an elevator
  • A 24-hour front desk, barbecue grills, and coffee/tea in the lobby
  • Guest reviews give top marks for the proximity to shopping
Room features
All 428 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Eco-friendly toiletries and hair dryers
  • 55-inch flat-screen TVs with satellite channels
  • Balconies, ceiling fans, and daily housekeeping

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Hotel Riu Latino
Riu Kukulkan Inclusive Cancun
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Riu Palace Kukulkan - Adults Only - All Inclusive Hotel
Riu Palace Kukulkan - Adults Only - All Inclusive Cancun
Riu Palace Kukulkan - Adults Only - All Inclusive Hotel Cancun

Frequently asked questions

Does Riu Palace Kukulkan - Adults Only - All Inclusive have a pool?

Yes, this property has 4 outdoor pools.

Is Riu Palace Kukulkan - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Palace Kukulkan - Adults Only - All Inclusive?

Self parking is free at this property.

What time is check-in at Riu Palace Kukulkan - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Riu Palace Kukulkan - Adults Only - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Riu Palace Kukulkan - Adults Only - All Inclusive?

Yes, the property is all-inclusive.

Where is Riu Palace Kukulkan - Adults Only - All Inclusive located?

Nestled on the beach, this Zona Hotelera hotel is within a 10-minute walk of Kukulcan Plaza Shopping Mall and La Isla Shopping Mall. Iberostar Cancun Golf Course is 2.7 mi (4.4 km) away.

Riu Palace Kukulkan - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1174 out of 1808 reviews" "
Rating 8 - Good. 347 out of 1808 reviews" "
Rating 6 - Okay. 168 out of 1808 reviews" "
Rating 4 - Poor. 49 out of 1808 reviews" "
Rating 2 - Terrible. 70 out of 1808 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Devie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved, Loved, Loved this place! I’m definitely staying here again!
Stayed 5 nights in Mar 2024

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my 5-night stay at RIU Palace Kukulkan very much. It is located in the Hotel Zone right across from a mall, restaurants, and other shops. The resort was on the smaller side, which I prefer, and it was maintained beautifully - common areas and my room were spotless. Pools were too as I saw staff cleaning them daily. The buffet - especially breakfast - was very good. Room service options are limited, but food was fine. Restaurants were good too with an array of different cuisines. The staff was the stand-out as everyone was very cordial, pleasant, and helpful. The beach was absolutely beautiful, even with a little bit of seaweed. There was a constant breeze on the beach and at the pool. I upgraded to the Elite Club and stayed in room 1007. Views were amazing and the room was very comfortable. I would stay here again, and I wholeheartedly recommend the resort.
Stayed 5 nights in May 2024

8/10 Good

Keshelle

Liked: Amenities
Pros: Location was great! Beach is gorgeous. Not far the airport & directly across the street from the mall and a few higher end restaurants. This is not a party resort at all but I vacation for relaxation only so it was perfect for me. Every staff member I encountered was extremely courteous, kind & helpful. Beach was beautiful however there was a lot of seaweed but this may be dependent on the time of year you visit. Plenty of beach chairs & umbrellas. Very spacious beach area. Actually this was the first resort I didn't have to wake up at sunrise to get a good spot. Ive been to Cancun about 10 times. I got out around 11am....plenty of seats. Servers on the beach were very kind & attentive. No issues getting a drink at all!! Cons: The beds are not the most comfortable but you will survive. Ask for extra blankets!! The covers are very thin & you will get chilly at night. Wasn't a fan of the panhandling on the beach. Just makes it hard to relax with people stopping every few minutes to sell you something. But I also understand people have to make money. Was absolutely terrified of the man walking around with the large snake!!!! Not everyone is comfortable with wild animals....please keep him away from guests!!! Okay....the food. Im not a picky eater at all. However I found the restaurant food to be bland....I tried them all. Add salt to taste & chew. Again, you'll survive! The buffet was great.....plenty of choices & staff was kind.
Stayed 3 nights in May 2024

10/10 Excellent

Kevin Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the resort for 5 days at 1030 am. Our room was ready at 115 pm. They had put our bags in a holding area, until the room was ready. We had lunch and walked around the resort, waiting to get in our room. This was our 6th visit to the Cancun area, and it was above average temperature for the whole week. It felt like 100 degrees, due to the humidity. We spent most of the time in the pool or ocean, due to the heat. Nightime entertainment was good, but it also felt like 90 at night. The restaurants were good, and the deinks were cold and plentiful. We attended the "white" party at one of the sister resorts, which was pretty neat. We visited 2 sister resorts duringbour stay, and we both agreed that we liked this one the best This was our first time at a RIU property, and we enjoyed it, and plan to stay at one again.
Stayed 4 nights in May 2024

10/10 Excellent

Aida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our staying in this hotel
Stayed 4 nights in May 2024

6/10 Okay

Long

Travelled with family
Disliked: Amenities
We stayed at the Riu Palace Kulkulkan because it's an all adults inclusive resort and one of the newest resorts. There are few things we were disappointed with like the pools closing too early at 6pm. The different restaurants offer of food were not special compared to the buffet restaurant. Due to an all inclusive resorts, food from the restaurant were not allowed to be served at the beach or anywhere outside of the restaurant. Activities were limited within the resort. We only walked 2-3 blocks to the mall and noticed that there weren't hardly any tourists because Cancun it's not safe and booming like it used too before covid. Pretty much all shops were closed and only a few locals at these places.
Stayed 6 nights in Apr 2024

10/10 Excellent

Evelyn Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good expierence servers come to the beach and ask for your drink requests was nice
Stayed 4 nights in May 2024

8/10 Good

Barry

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Yevgeniy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Angie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it ,
Stayed 5 nights in Apr 2024