Title: Anah Tulum - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Anah Tulum Beach hotel in Akumal with 2 outdoor swimming pools ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/17000000/16190000/16185600/16185503/f9c189a5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/17000000/16190000/16185600/16185503/d9d72f7e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/17000000/16190000/16185600/16185503/b66f2576.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Apartment, 1 Bedroom (located in Bahia Principe Residences) | Private kitchen](https://images.trvl-media.com/lodging/17000000/16190000/16185600/16185503/65e18f4f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/17000000/16190000/16185600/16185503/8745fb23.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Anah Suites Tulum by Sunest, guests relax amid lush gardens with an adjacent golf course enhancing the tranquil setting. The property features a beautiful white sand beach equipped with sun loungers, two inviting pools, and complimentary WiFi throughout the premises. 7.2 Good ## Popular amenities - Pool - Pet-friendly - Parking included - Air conditioning - Free WiFi - Business services ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=16185503&PinnedHotelID=16185503&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=16185503&PinnedHotelID=16185503&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=16185503&PinnedHotelID=16185503&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=16185503&PinnedHotelID=16185503&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=16185503&PinnedHotelID=16185503&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=16185503&PinnedHotelID=16185503&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=16185503&PinnedHotelID=16185503&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=16185503&PinnedHotelID=16185503&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Luxury Apartment, 1 Bedroom (located in Bahia Principe Residences)](https://images.trvl-media.com/lodging/17000000/16190000/16185600/16185503/66721589.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 1 Bedroom (located in Bahia Principe Residences) ### Highlights Furnished patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer - 785 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Luxury Apartment, 2 Bedrooms (located in Bahia Principe Residences)](https://images.trvl-media.com/lodging/17000000/16190000/16185600/16185503/29bae156.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 2 Bedrooms (located in Bahia Principe Residences) ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer - 990 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds ![1 bedroom, premium bedding, down comforters, Select Comfort beds](https://images.trvl-media.com/lodging/17000000/16190000/16185600/16185503/1c230f82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa, 2 Bedrooms, Garden View, Garden Area (located in Bahia Principe Residences) ### Highlights Furnished patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer - 2368 sq ft - 2 bedrooms - Sleeps 5 - 2 King Beds ![1 bedroom, premium bedding, down comforters, Select Comfort beds](https://images.trvl-media.com/lodging/17000000/16190000/16185600/16185503/59e71266.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa, 1 Bedroom, Garden View, Garden Area (located in Bahia Principe Residences) ### Highlights Furnished patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer - 2153 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, down comforters, Select Comfort beds](https://images.trvl-media.com/lodging/17000000/16190000/16185600/16185503/93ff69a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Bedroom ### Highlights Individually furnished Individually decorated Air conditioning LED TV Separate bedroom Premium bedding Ceiling fan Select Comfort bed - 161 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAkumal-Hotels-Anah-Suites-Tulum-By-Sunest.h16185503.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAkumal-Hotels-Anah-Suites-Tulum-By-Sunest.h16185503.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.37433%2C-87.34316&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gKGMRunybL2bWkYJvt7mJEWxgVU=) Av del Sol, Mz 22, Lt 1, Bahía Principe, Carr. Fed 307 km. 250, Akumal, QROO, 77760 #### What's nearby - Riviera Maya Golf Club - 19 min walk - 1.6 km - Aktun Chen - 19 min walk - 1.6 km - Dolphinaris Tulum - 5 min drive - 2.5 km - Akumal Beach - 9 min drive - 6.0 km - Half Moon Bay - 17 min drive - 7.8 km #### Getting around - Tulum Intl. Airport (TQO) - 67 min drive #### Restaurants - ‪Bahia Principe Grand Coba - ‬5 min drive - ‪Restaurante Yucatan - ‬4 min drive - ‪The Truck - ‬5 min drive - ‪Yum Buffet - ‬6 min drive - ‪Tikal Lobby Bar - ‬7 min walk ## About this property ### Anah Tulum Upscale hotel near Akumal Beach You can look forward to an adjacent golf course, a terrace, and a garden at Anah Tulum. Tee up with amenities like a golf clubhouse at this hotel. In addition to a business center, guests can connect to free WiFi in public areas. Other perks at this hotel include: - 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas - Free self parking - A roundtrip airport shuttle (surcharge), express check-out, and express check-in - Smoke-free premises, concierge services, and 1 meeting room Room features All 102 individually furnished rooms offer comforts such as premium bedding and air conditioning, in addition to amenities like safes. More conveniences in all rooms include: - Select Comfort beds and down comforters - Showers, free toiletries, and hair dryers - Flat-screen TVs with cable channels - Wardrobes/closets, ceiling fans, and limited housekeeping ## Similar properties ![View from property](https://images.trvl-media.com/lodging/6000000/5570000/5567000/5566962/ac318ec5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villas De Rosa Beach Resort Akumal - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 485 reviews CA $140 CA $174 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=5566962&PinnedHotelID=5566962&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1570000/1563800/1563718/fa787864.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Villas Akumal Akumal - On private beach - Pool - Spa - Kids pool 9.0 Wonderful 377 reviews CA $153 CA $189 total includes taxes & fees Nov 19 - 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Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=42496572&PinnedHotelID=42496572&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, sun loungers, scuba diving, snorkeling](https://images.trvl-media.com/lodging/24000000/23700000/23699300/23699242/946517f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Del Sol Beachfront Hotel and Condos Akumal - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 402 reviews CA $142 CA $176 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=23699242&PinnedHotelID=23699242&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/17000000/16130000/16129300/16129273/35c6b978.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Akumal Natura Akumal - Spa - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 197 reviews CA $101 CA $126 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=16129273&PinnedHotelID=16129273&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/64000000/63860000/63856600/63856590/859879c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Anah Village Akumal - Pool - Pet-friendly - Free WiFi - Air conditioning 7.8 Good 15 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=63856590&PinnedHotelID=63856590&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, white sand](https://images.trvl-media.com/lodging/33000000/32150000/32149500/32149470/4a9f34b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villas Picalu Studios & Suites Puerto Aventuras - Pool - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 81 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=32149470&PinnedHotelID=32149470&HadPinnedHotel=true®ionId=-1&adults=2) ![Ecotours](https://images.trvl-media.com/lodging/40000000/40000000/39996200/39996156/e2561da5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Tortuga Tulum Cenotes Park Inclusive Tulum - Pool - All-inclusive - Parking included - Free WiFi 8.6 Excellent 54 reviews CA $92 CA $116 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=39996156&PinnedHotelID=39996156&HadPinnedHotel=true®ionId=-1&adults=2) ![Fusion cuisine](https://images.trvl-media.com/lodging/17000000/16520000/16516900/16516809/0beb020f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### O Tulum - Adults Only Tulum - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 568 reviews CA $56 CA $73 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=16516809&PinnedHotelID=16516809&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available - 24-hour roundtrip airport shuttle on request for a surcharge - Free secured self parking on site - Limited onsite parking (max 1 space per unit) ### Things to do - 18-hole adjacent golf course - 2 outdoor pools - Children's pool - Golf clubhouse - Golf clubs/equipment ### Family friendly - 2 outdoor pools - Children's pool ### Conveniences - Luggage storage - Safe at front desk - Virtual front desk ### Guest services - Concierge services - Housekeeping (weekly) - Tour and ticket assistance ### Business services - Business center - Computer station - Meeting room ### Outdoors - Barbecue grill - Beach loungers - Beach towels - Beach umbrellas - Garden - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible path to elevator ### More - 2 buildings - 3 floors - Built in 2016 - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Down comforter - Premium bedding - Select Comfort mattress ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - LED TV with cable channels ### More - Air conditioning - Ceiling fan - Individual decor - Individual furnishings - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 10:00 PM Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation There is no front desk at this property Guests will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your passport after booking A virtual front desk provides assistance to guests ### Access methods Key retrieval, private entrance ### Pets Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 25 Welcoming dogs only ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: USD 300 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 200 per vehicle (roundtrip) - Pet fee: USD 25 per pet (varies based on length of stay) plus USD 25 one-time cleaning fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, mobile payments, and cash Mobile payment options include: PayPal This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a carbon monoxide detector, a security system, and a first aid kit This property is professionally cleaned ### We should mention Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Anah Tulum Akumal Anah Tulum Apartment Akumal Anah Tulum Apartment A-nah SuitesTulum Apartment Akumal A-nah SuitesTulum Apartment A-nah SuitesTulum Akumal A nah SuitesTulum Anah Suites Tulum Apartment Akumal Anah Suites Tulum Apartment Anah Suites Tulum Akumal Anah Tulum Anah Tulum Hotel Anah Tulum Akumal Anah Suites Tulum Anah Tulum Hotel Akumal Anah Suites Tulum by Sunest ## Frequently asked questions ### Does Anah Tulum have a pool? > Yes, this property has 2 outdoor pools and a children's pool. ### Is Anah Tulum pet-friendly? > Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per week. A cleaning fee of USD 25 also applies. ### How much is parking at Anah Tulum? > Self parking is free at this property; nearby parking is also free. ### What time is check-in at Anah Tulum? > Check-in start time: 3 PM; Check-in end time: 10:00 PM. After-hours check-in is not available. ### What time is check-out at Anah Tulum? > Check-out is at 11 AM. ### Does Anah Tulum provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 200 per vehicle applies. ### Where is Anah Tulum located? > Situated in Akumal, this beach hotel is within 1 mi (2 km) of Riviera Maya Golf Club and Aktun Chen. Xcacel Beach and Hekab Be Biblioteca are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Anah Tulum Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 43 8 - Good 15 6 - Okay 14 4 - Poor 8 2 - Terrible 18 ### 8.0/10 Cleanliness ### 7.4/10 Staff & service ### 7.4/10 Amenities ### 8.2/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 8/10 Good #### Scott Mar 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Check in was a bit more difficult than I thought necessary, otherwise a nice place! ##### Scott Stayed 4 nights in Mar 2024 ### 4/10 Poor #### Emmanuel Apr 21, 2025 Disliked: Staff & service, property conditions & facilities Ac did not work and staff was not helpful ##### Emmanuel Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Diana Jan 15, 2024 Liked: Cleanliness, room comfort #### Akumal chillado The reason for the low score is there was no hot water in the shower, and no tv service despite there being 2 TVs in the apartment. The apartment was large… and clean. The bed was comfy. The pool was nice. The toilet seat was broken, and again NO HOT WATER or TV. We were only there for one night so those things weren’t the end of the world, but no way could I stay there for longer without at least a warm shower…. It was absolutely freezing. ##### Diana Stayed 1 night in Jan 2024 ### 2/10 Terrible #### guillermo Dec 26, 2022 Disliked: Staff & service My flight was canceled due to the Vancouver airport being closed for three days due to weather. I was finally able to travel to Tulum. Then I asked for some kind of compensation such as changing the date of the stay or cancellation of the reservation for the involuntary loss of my flight, and Anah suites refused to acknowledge my request. I ended up paying double at another neighboring property for my vacation in Tulum. ##### guillermo ### 2/10 Terrible #### Josef Nov 16, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I arrived late at night. The next morning I noticed that the shower was disgustingly dirty, there was mold on the walls around the toilet, and there were cockroaches under the dilapidated cabinets. I immediately booked at a different hotel and when I requested a refund the management of Anah suites were not willing to refund me, they refused to discuss any further and told me to contact Expedia. ##### Josef Stayed 6 nights in Nov 2024 ### 4/10 Poor #### Daniel Apr 12, 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Asked for fresh towels never got any ##### Daniel Stayed 4 nights in Apr 2024 ### 2/10 Terrible #### Sandra Feb 11, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Ugh, felt like being in a prison. No good vibes here. Woke up with itchy bites too. No help from staff with issues. ##### Sandra Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Jon Jan 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Door lock defect ##### Jon Stayed 2 nights in Jan 2025 ### 8/10 Good #### Silvia Jan 7, 2025 Liked: Property conditions & facilities, room comfort #### Falta de accesorios de cocina Al ser un departamento, le hacen falta accesorios de cocina básicos como tazas para café, sarten mediano, toalla para la cocina, manteles individuales, escoba, trapeador y cubeta. ##### Silvia Stayed 4 nights in Jan 2025 ### 6/10 Okay #### ARTURO Nov 22, 2024 Disliked: Staff & service No hay una recepción. Nunca vez una persona. No es fácil de entender para mí que soy persona de la tercera edad ya que todo lo hacen por wapsap ##### ARTURO Stayed 1 night in Nov 2024 ### 6/10 Okay #### Efrain Nov 10, 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Muy dificil la comunicacion con la persona que maneja la propiedad ,ala hora que salimos de la propiedad le mande mensaje y le marque para avisarle y hacerle ver que todo quedo bien y nunca contesto. ##### Efrain Stayed 1 night in Nov 2024 ### 6/10 Okay #### jonathan de los santos Sep 8, 2024 Disliked: Cleanliness, staff & service #### Hermoso lugar pésima atención Llegada fácil y lugar hermoso, la atención es muy mala no había cafetera, dijeron que mandaban una y nunca llegó, no servía el baño principal y tampoco fueron a repararlo, el baño de visitas tenía fuga y el área de grilla estaba sucia, llena de hojas y carbón, muy mala agua de la alberca como que si no les importara. Ojalá cambien de admin pronto por que el lugar si vale la pena. ![](https://a.travel-assets.com/ugc/hotel-reviews/29D21590CE15970A4B4DBD9F286DD656DCC443B51725767935562.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1595DAB65E051DBC018E10CE44E258D5D2C2B6871725767935753.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### jonathan de los santos Stayed 3 nights in Aug 2024 ### 6/10 Okay #### Leslie Aug 20, 2024 Liked: Staff & service, amenities, property conditions & facilities Is very safe and quiet. Beautiful neighborhood ##### Leslie Stayed 1 night in Aug 2024 ### 8/10 Good #### Sindri Jul 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Linda habitación, muy limpia y cómodo. Solo que en las fotos se muestran espacios como una cocina y estancia que no tuvimos.eria bueno especificar que nos darian un cuarto como de hotel. No tiene refri ni cafetera. Al llegar nos podieron un depósito de 5,000.00 pesos que no se mencionaba en expedia. Igual nos lo regresaron pero hubiera sido mejor tener la información completa antes de elegir. ##### Sindri Stayed 1 night in Jul 2024 ### 10/10 Excellent #### chris Jul 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful and clean... Great area... ##### chris Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Tonia Jun 19, 2024 Disliked: Staff & service, amenities, property conditions & facilities I did not have any hot water or towels , when I was communicating to tell them that they told me the water was hot enough and stop responding to me. ##### Tonia Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Alvaro Apr 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Recomendado ##### Alvaro Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Saray Apr 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love it happy I didn’t go with the previous reviews hehehe. They did have hot water and a helpful person. Many things were processed via WhatsApp but super helpful and quick. ##### Saray Stayed 1 night in Apr 2024 ### 4/10 Poor #### Leslie Mar 26, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Nice neighborhood ##### Leslie Stayed 3 nights in Mar 2024 ### 4/10 Poor #### miguel angel Mar 1, 2024 Disliked: Amenities, property conditions & facilities No servia bien el excusado no habia jabon para manos ni para la ducha ##### miguel angel Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Eric Christian Bernstorff Feb 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bonita ##### Eric Christian Bernstorff Stayed 1 night in Feb 2024 ### 6/10 Okay #### Meagan Feb 21, 2024 Disliked: Cleanliness The private pool attached to our unit we rented was disgusting, we asked to have it refilled and cleaned, however we were ignored. We loved the pool. Had a great time, would rent from another unit next time in the same location. ##### Meagan Stayed 7 nights in Feb 2024 ### 2/10 Terrible #### S. Feb 1, 2024 Disliked: Cleanliness, staff & service Pros: Clean pool and outdoor areas, safe neighborhood, Cons: No reception office, private condos. I don’t believe the sheets were changed from the previous guests. Found about a dozen hairs of different types in the bedding. Told staff about the hairs. I checked out of the room so they could clean and change the sheets. Checked back in the next day and they made the bed with the same sheets and bedding. Still dirty of course. Makes me wonder if they are washing the towels and bedding between each guest. ##### S. Stayed 2 nights in Jan 2024 ### 6/10 Okay #### Nathalie Jan 29, 2024 Disliked: Cleanliness, staff & service The unit (D1) is very nice however it is neglected by the management team renting the unit. On our arrival, there were no cookware available, no dish soap, dirty windows, plugged drain in the shower, dirty dishes in the cupboard, mold in the cupboard, plunge pool broken,etc. The concierge brought two pans the next day and blame the owner for the issues with the unit. Despite the unit being very nice and well located and do not recommended due to its lack of cleanliness. ##### Nathalie Stayed 7 nights in Jan 2024 ### 6/10 Okay #### Daniela Jan 15, 2024 Disliked: Cleanliness, staff & service A pesar de colocar el letrero en la puerta para que realizaran la limpieza, durante nuestra estanxia no limpiaron la habitación. ##### Daniela Stayed 3 nights in Jan 2024 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - 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