"Excellent customer service from all the staff. Meals were thoughtfully curated. Beach view was something we looked forward ti each day we were there. Very quiet. Neighbouring beaches are within short walks or a shuttle."
"Excellent customer service from all the staff. Meals were thoughtfully curated. Beach view was something we looked forward ti each day we were there. Very quiet. Neighbouring beaches are within short walks or a shuttle."
"The staff was amazing!! Feliz, was very nice and helpful. Yanissa, was super nice and her family. Always very attentive to our needs. One of our best choice to stay. Room were are very clean. We are coming back soon."
"The staff was amazing!! Feliz, was very nice and helpful. Yanissa, was super nice and her family. Always very attentive to our needs. One of our best choice to stay. Room were are very clean. We are coming back soon."
"This place was beautiful and super super quiet! The staff is absolutely amazing! I hate that i forget their names but everyone literally everyone is so nice and welcoming. It was my birthday and they gave me endless love and even gave me a couple of bottles of wine complimentary for the occasion! Perfect for couples, although I went alone. The rooms have a little wear and tear but overall such a nice villa!"
"This place was beautiful and super super quiet! The staff is absolutely amazing! I hate that i forget their names but everyone literally everyone is so nice and welcoming. It was my birthday and they gave me endless love and even gave me a couple of bottles of wine complimentary for the occasion! Perfect for couples, although I went alone. The rooms have a little wear and tear but overall such a nice villa!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Amazing pristine groomed beach, no sargasso. Beautiful gardens and fine dining. Top class hotel and amenities. We had a few issues but Grecia took care of us. You can’t go wrong staying here
Amazing pristine groomed beach, no sargasso. Beautiful gardens and fine dining. Top class hotel and amenities. We had a few issues but Grecia took care of us. You can’t go wrong staying here
Great resort, AMAZING staff, and excellent food & drinks. Unsung heroes who made our trip extra special,
Eduardo
Iran
Jarib
Mauricio
Eugenio
Cath
Ricardo
Miguel
Yeni
Enrique
Salvador
Alexis
Thank you all! We can’t wait to be back 😊
Great resort, AMAZING staff, and excellent food & drinks. Unsung heroes who made our trip extra special,
Eduardo
Iran
Jarib
Mauricio
Eugenio
Cath
Ricardo
Miguel
Yeni
Enrique
Salvador
Alexis
Thank you all! We can’t wait to be back 😊
Milos
Reviewed December 13, 2025Reviewed December 13, 2025
The accommodations were amazing. We loved our villa. Our concierge, Paulina, was always checking in to make sure we had everything we needed. The staff weee always trying to please, even if they messed up or were taking too long. They were trying. We were a bit shocked at how much all the food and drinks cost. It was quite high for the quality received.
The beach seemed to be somewhat destroyed from some storms but they had some blockades to control the waves.
The accommodations were amazing. We loved our villa. Our concierge, Paulina, was always checking in to make sure we had everything we needed. The staff weee always trying to please, even if they messed up or were taking too long. They were trying. We were a bit shocked at how much all the food and drinks cost. It was quite high for the quality received.
The beach seemed to be somewhat destroyed from some storms but they had some blockades to control the waves.
It is a very beautiful place with a great atmosphere right by the beach. You feel like you are in Jungle as soon as you walk into the hotel. We stayed at a garden view bungalow. It was a good size and very private. I wish we could stay longer.
It is a very beautiful place with a great atmosphere right by the beach. You feel like you are in Jungle as soon as you walk into the hotel. We stayed at a garden view bungalow. It was a good size and very private. I wish we could stay longer.
Yumiko
Reviewed October 31, 2021Reviewed October 31, 2021
From the moment you walk in you feel relaxed and welcomed. The concierge makes sure that your stay is a personalized experience - we were able to pick the scent of hand soap and essential oil we would prefer on our room. As well as wether we would prefer a coffee or tea basket in the morning - in our case I prefer coffee and my boyfriend preferred tea - not a problem both would arrive each morning!! David at the front desk was AMAZING! He was willing to help with every little detail - getting...
From the moment you walk in you feel relaxed and welcomed. The concierge makes sure that your stay is a personalized experience - we were able to pick the scent of hand soap and essential oil we would prefer on our room. As well as wether we would prefer a coffee or tea basket in the morning - in our case I prefer coffee and my boyfriend preferred tea - not a problem both would arrive each morning!! David at the front desk was AMAZING! He was willing to help with every little detail - getting...
samantha
Reviewed January 21, 2018Reviewed January 21, 2018
This place is beautiful!! Room was clean, had all amenities needed and the a/c was heaven!! The only thing was the futon bed wasn’t the coziest to sleep on however the main bed was comfortable! As for the food it was good and fairly priced. Our favourite part of it was our concierge Fernando, he went above and beyond for us! he was knowledgeable, friendly and super helpful! Will definitely be back!
This place is beautiful!! Room was clean, had all amenities needed and the a/c was heaven!! The only thing was the futon bed wasn’t the coziest to sleep on however the main bed was comfortable! As for the food it was good and fairly priced. Our favourite part of it was our concierge Fernando, he went above and beyond for us! he was knowledgeable, friendly and super helpful! Will definitely be back!
Miyoshi
Reviewed October 12, 2026Reviewed October 12, 2026
This was a piece of paradise. Carlos, Chris, Roger and Roberto were absolutely wonderful….as was the rest of the staff…I would recommend this as a top rate place to stay
This was a piece of paradise. Carlos, Chris, Roger and Roberto were absolutely wonderful….as was the rest of the staff…I would recommend this as a top rate place to stay
Ser Casasandra was such a beautiful and calming place to experience the island from. The design felt warm, thoughtful, and full of character, with little details that made the stay feel special without trying too hard. The hotel felt deeply connected to the nature and rhythm of the island, creating an atmosphere that was peaceful, grounded, and soulful. Our room had an incredible view that made every morning and evening feel memorable. The staff made us feel genuinely cared for, and our daughter...
Ser Casasandra was such a beautiful and calming place to experience the island from. The design felt warm, thoughtful, and full of character, with little details that made the stay feel special without trying too hard. The hotel felt deeply connected to the nature and rhythm of the island, creating an atmosphere that was peaceful, grounded, and soulful. Our room had an incredible view that made every morning and evening feel memorable. The staff made us feel genuinely cared for, and our daughter...
Where to begin! Beautiful, relaxing experience. Claudia & Juan were so welcoming, helpful, and kind. Assisted with great humour and spirit for everything I needed. I already miss Chef Miguel's breakfasts. Such a wonderful way to start each day; especially when it can be hard to eat later in the day, when it's hot. The room was lovely. My only complaint is outside the hotel's control- nearby business has very loud music and thumping bass until late. The ambience is worth a bit of missed sleep...
Where to begin! Beautiful, relaxing experience. Claudia & Juan were so welcoming, helpful, and kind. Assisted with great humour and spirit for everything I needed. I already miss Chef Miguel's breakfasts. Such a wonderful way to start each day; especially when it can be hard to eat later in the day, when it's hot. The room was lovely. My only complaint is outside the hotel's control- nearby business has very loud music and thumping bass until late. The ambience is worth a bit of missed sleep...
Very unique and exquisite property. Excellent coffee and food. Very clean except the shower is rusty/worn like every other mexican washroom. Far from all the shopping/dining. Amazing wifi service. The bed is hatd byt the sun lounging is amazing!!
Very unique and exquisite property. Excellent coffee and food. Very clean except the shower is rusty/worn like every other mexican washroom. Far from all the shopping/dining. Amazing wifi service. The bed is hatd byt the sun lounging is amazing!!
I dont know how anyone can complain about this beautiful place. Amazing location to the beach, close to town and the friendliest employees I've come across in my travels. Highly recommended
I dont know how anyone can complain about this beautiful place. Amazing location to the beach, close to town and the friendliest employees I've come across in my travels. Highly recommended
Blue Diamond is a unique resort setup around lagoons, cenote and mangroves with a beautiful sandy beachfront and all you'd expect from a five star plus. The staff are fantastic, kind, thoughtful and anticipate perfectly what you didn't even know would make things even more relaxing. The food is masterful!
Blue Diamond is a unique resort setup around lagoons, cenote and mangroves with a beautiful sandy beachfront and all you'd expect from a five star plus. The staff are fantastic, kind, thoughtful and anticipate perfectly what you didn't even know would make things even more relaxing. The food is masterful!
Be Playa has a very good location. The hotel staff are very accommodating & helpful. We upgraded to a junior suite for the little extra it was. More room than a standard with a little jacuzzi. Beds are firm but comfortable. Roof top pool is in need of an upgrade but big enough to cool down from the heat! Sushi restaurant is awesome.
Be Playa has a very good location. The hotel staff are very accommodating & helpful. We upgraded to a junior suite for the little extra it was. More room than a standard with a little jacuzzi. Beds are firm but comfortable. Roof top pool is in need of an upgrade but big enough to cool down from the heat! Sushi restaurant is awesome.
Sandra
Reviewed December 19, 2015Reviewed December 19, 2015